a, a, .... N
" N .... 0 N > 00
If the i ndicator lig ht t urns on and th is message
ap pears, there may be an en gine contro l ma l
function.
The ~* indicator light in t he instr u
ment cluster also turns on. The engine output is
reduced. Drive to an author ized Audi dealer or
author ized Audi Se rvice Facility immed iate ly to
h ave the ma lf u nct ion co rrected .
Ill e-tron mode: EV currently unavailable
This message appears when the 141 button is
p ressed and the cond itions for elect ric drive
mode a re not met .
@vehicle sound: malfunction! Pedestrians
cannot hear vehicle. Please contact Service
The vehicle sou nd is no longe r fu nct io nin g. Drive
ex tremely c are fully, sin ce o thers m ay no t hea r
your ve hicle. Dr ive to an au th orized Audi de aler
or author ized Audi Se rvice Facility immed iate ly to
have the ma lf u nction co rrecte d.
Range display
Applies to: vehicles with plug-in hybrid drive
Fig. 104 Inst rument cl uster: ra nge d is p lay
The range c an be displ aye d in t he t rip co mputer.
You can access the range disp lay with the mul ti
function steering wheel buttons
r::!') page 13, Mul
tifunction steering wheel plus o r
r::!') page 16, Mul
tifunction steering wheel.
D epen ding on t he se lected plug -in hybrid mode,
the display gives t he fo llowing informat ion:
(D Re mai ning ele ctric mo tor range or combined
to tal range
@ Rema ining gasol ine engine rang e
® Remaining electric motor range
e-tron
(D Tips
The values given are base d on the latest con
sumption val ues .
Range and statistics
Applies to: vehicles with plug-in hybrid drive
Fig. 105 In fotainme nt system: e-tro n range mo nito r
Opening the range monitor
The range monitor in the Infotainment system
s h ows the relat ions hip between ene rgy co nsu m
ers and elect ric ranger::!')
fig. 105 . The three larg
est ene rgy cons umers w ill be listed i n se que ntial
o rder. Sw itching off the co nsu mers increases the
ele ctri c range .
.,. Select i n the Infotainment system: I MENU ! but
t on
> Vehicle > left con trol button > Range &
statistics > Range
Opening the statistics
The stat istics in the Infota inment system show
t h e d istances dr iven without emiss ions (electric)
and with fuel. The values a re ta ken from the
sho rt-term memory and long-te rm memory of
t h e on-bo ard com puter.
.,. Select in the Infotainment system: I MENU! but
t on
> Vehicle > left control b utton > Range &
statistics > e-tron statistics
.,. To switch be twee n the short-te rm an d long
t er m memo ry, tur n the left th umbwheel o n the
m ultifun ction steeri ng wheel.
99
e-tron
Setting plug -in hybrid drive modes
Applies to: vehicles with plug -in hybrid drive
You con select between one electric mode and
two hybrid modes .
Fig. 10 6 Center conso le: button &
"' "'
i (0
~ To set the mode, press the ld' I button repeated
ly until the desired mode is displayed in the in
strument cluster/Infotainment system.
You can change modes whe n the vehicle is s ta
tionary or while driving . If the ve hicle operat ing
conditions will not allow you to set the mode
manually, the last active mode is selected.
The active mode is displayed the first t ime t he
ld• I
button is pressed.
av e -tron mode : EV -EV mode is elec tric dr iv ing
only. EV mode is active at the beginning of every
tr ip depending on the operating condition of the
veh icle . The LED in the
lal button turns on.
The . indicator light also appears in the instru
ment cluster. The gasoline engine remains
turned off, as long as the condit ions for electric
driving are met
c:;, page 100 , Conditions for elec
tric driving .
~ e-tron mode: Hybrid -the electric motor and
the gasoline engine work efficiently together in
hybrid mode. The high-voltage battery will be
used to the fullest extent when th is mode is
sw itched on . Th is mode is bes t suited for long
d istances .
.. ~ e-tron mode : Battery Hold -the electric mo
tor and the gasoli ne engine work together in Bat
tery Hold mode, so that the high-voltage battery
charg e level is ma inta ined as much as possible .
100
@ Tips
-Applies to: Battery Hold mode : the high
voltage battery charge level can also de crease depending on the driving behavior.
- If you select the sport driving mode S whe n
in EV mode, the Battery Hold mode is auto
matically se lected.
- If
the !& ! c:;, page 100 button is pressed
wh ile i n sport driv ing mode S, the transm is
sion switches automatically to normal mode
D.
- When temperatures are below approxi
mately
14 °F ( -10 °(), the vehicle heat out
put in EV mode is reduced in orde r to attai n
highe r ra nges. If the windows fog up o r a
highe r heat output is desi red, switch on the
Hyb rid or Battery Hold mode.
Conditions for electric driving
Applies to : vehicles with plug-in hybrid drive
The EV mode c an only be swi tc h ed o n if the fol
l owing condit ions are met:
- T he cha rge level of the high-vol tage batte ry
m ust be sufficient .
- Th e temperature of the hig h-vol tag e batte ry
m ust be adequate (o utside temper atures not
below app roxima tely
1 4 °F / -10°( an d no t
above
1 04° F / 40°()
- Th e speed must not be higher th an approxi-
mate ly
80 mph (13 0 km/h).
- Kick-down must no t be a ctivated.
- Th e sport drive mode S m ust no t be selected .
EV mode is switched off if one or more of the
cond it ions are not met . The gasoline engine w ill
start automatically . The
111 ind icator light turns
o n as a message in the instrument cl uster . The
L ED in t he
l.c! 'I bu tto n and the . in dicator lig ht
tu rn off.
E lectric dr ive mode will not co ntinue automati
ca lly . React ivate the EV mode
¢ pag e 100 .
(D Tips
It may be necessary for the gaso line e ngine to
r un lo nger for technical reasons, such as
..,.
a, a, ..... N
" N ..... 0 N > 00
Component Color
@Gasoline engine Orange
Gray
@ High-voltage battery Green Green
(animated in the
Infotainment sys -
tern
a))
Gray
(§) Motion arrow Green
Orange
Green-orange
@ Motion ar row Green
•> Not availab le in all Infot ainmen t systems .
The power currently available in the e lectric drive
system is displayed when you open the energy
flow disp lay .
The bars are fi lled in with different co lors based
on the power
status @ Q fig. 107:
- White: electr ic power currently availab le
- Green: electric power currently being used
The more bars that are filled in the E-max section
@ , the longer the maximum power can be utiliz
ed. The bars turn off in the E-max section when
the maximum power can no longer be utilized.
When the drive power is greatly reduced, the
drive mode will automatically switch to using the
gasoline engine.
The availability of power is genera lly restricted
under the following conditions:
- T he temperature of the high-voltage battery is
very co ld or very hot.
- The high-vo ltage battery charge level is low.
The power availability is not visible if the
Ii] indi
cator light turns on.
(D Tips
High power ava ilability is necessary, for exam
ple, when needing to accelerate quickly while
in electric driving mode to pass another vehi
cle.
e-tron
Me aning
The gasoline engine is running
The gasoline engine is off High -voltage battery charge level
The high-voltage battery is charging
The vehicle is not in drive ready mode Electric driving
Driving w ith the gasoline engine
Driving with the gasoline engine and electric
mo-
tor (boost)
Recuperation
Vehicle tool kit and tire mobility kit
App lies to: vehicles wit h pl ug-in hy brid drive
Fig . 1 09 Luggage compartment: veh icle too l kit and tire
mob ility
k it
The veh icle tool k it and the tire mobility kit (Tire
Mobility System) are located i n the side t rim pan
el @ and @ in the l uggage compartment.
Additional information about the vehicle tool kit may be found under ¢
page 353 and informa
tion about the tire mob ility kit under
~page 354.
(f) Tips
The vehicle must not be operated w ithout the
tire repa ir set.
103
e-tron
The gasoline engine is no longer available be
cause th ere is not enough fuel. Drive immediately
to a gas station.
Fuel filler door emergency release
A pp lies to: ve hicles w ith plug- in hy brid drive
You must use the emergency release to open the
fuel filler door when there is a malfunction
c::> page315 .
The tank is not vented. You can only fill a small
amount of fuel in the tank.
~ Fill only until the automatic fuel pump nozzle
turns off for the first time when it is operated
correctly.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
(D Tips
Pressure can escape if you open the tank cap
after using the emergency release. This can
create noises.
Charging
General information
A pp lies to: ve hicles w ith p lug -in hybrid drive
Two options are available for charging the vehi
cle:
- Charge at a public charging station with a spe
cial charging cable*
c::> page 108.
- Charge with household and industrial power
sockets using the Audi e-tron charging system
c::> page 108.
Environmental conditions when using the
Audi e-tron charging system
-Operating temperature : -13 °F (-2 5 °C) to 9 5 °F
(+35 °C)
- Humidity: S% to 95%, non-condensing
- 13,000 feet (4,000 meters) maximum above
sea level
- Protected against dust and spray (IP54 (USA:
enclosure 3 R))
106
Warnings when using the charging system
&
Surfaces can become very hot when
in direct sunlight.
&~
Incorrect use increases the risk of
electric shock.
~"4
Do not use any extensions cords or
cable reels.
~
Do not use any travel adapters.
~~
Do not use any power strips.
~~~
Do not use any charging cables with
damage to the electronics or the
connecting wires.
.&_ WARNING
-
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg
ing connection.
- Installation and setup of the household con
nection for the Audi e-tron charging system
may only be performed by a qualified elec
trician. The qualified electrician is thereby
fully responsible for adhering to applicable
standards and regulations.
- Make sure that the selected charging con nection is suitable for drawing 16 amps .
- Make sure that the household socket is
grounded and shielded from water.
- Always check the functionality of the GFI
outlet before connecting the charging cable.
- Never use a damaged GFI outlet.
- The Audi e-tron charging system may only
be used with a properly grounded power
network. It cannot be used with non
grounded power networks (such as IT net
works).
- Please follow the safety precautions in the
assembly instructions for the Audi charging
dock* or the Audi charging clips*.
.&_ WARNING
If you are not familiar with the socket or the
electrical installation or it has not been
checked by qualified experts, never use it for
a, a, ..... N
" N ..... 0 N > 00
-Using the control unit while operating the
charging dock*
c!;> page 110 or charging
clip*
c!;> page 110 is recommended .
-Do not immerse the control un it in water or
cover with snow or ice.
@ Tips
-Always place the Audi e-tron charging sys
tem on a secure surface when charg ing.
-To reduce the risk of over heat ing during op
eration, do not place the Audi e -t ron cha rg
i ng system in direct sunlight for long per i
ods of time.
-If the temperature inside the control unit r ises above 176 °F (80 °C), the charging
process will stop automatically unt il the
temperature decreases back down to the normal range.
Attaching/changing the power/vehicle cable
A pp lies to: ve hicles with p lug -in hybrid dr ive
Fi g. 11 5 Contro l u ni t: loose nin g the cable
Fig. 116 Co ntro l u ni t: attach ing t he cable
Requirements:
co
~
> ex, a,
.,. The charging process for the high -voltage bat
te ry mus t be e nded .
e-tron
.,. The vehicle charging connector must be re
moved from the vehicle charging port.
.,. The power cable must be removed from the
socket.
Loosening th e cable
.,. If ne cessary, loosen the screw © r::!:>fig . 115 us
ing the screwdriver provided .
.,. Lift the lever@all the way up.
.,. Pull the connector @out just unt il you feel re
sistance.
.,. Close the lever @until it is rest ing on the con-
nector @.
.,. Remove the connector @ completely .
Attaching the cable
.,. Lift the lever @up slight ly c!;> fig. 116.
.,. Insert the connector ® into the control unit
just until you feel resistance .
.,. Lift the lever @all the way up .
.,. Insert the connector @ all t he way into the
cont rol un it.
.,. Close the lever @ .
.,. Tigh ten the screw © using the sc rewdrive r pro
vided .
A WARNING
-
-Always remove the power cable from the
socket before changing the power cab le or
veh icle cable.
- Always follow the instructions given when
charging the high-voltage battery. Do not
remove the vehicle charging cable from the
socket during the charging p rocess . End the
charging process before removing the vehi
cle charging cab le from the socket.
-Only change cab les in a dry enviro nment .
-The Audi e-tron charging system may only
be used as one un it composed of power ca
b les, the control unit and vehicle cable . We
recomme nd usi ng only cables approved by
Aud i.
109
CXl CXl .... N r--N .... 0 N > 00
e-tron
LED on the control
Symbol Error code
unit@ Meaning
Solution
Disconnect the control
200,210, unit from the power sup-
ply and have the malfunc-
260, 410,
Red On Error in the control unit. tion corrected at an au-450, 460, thorized Audi dea ler or au-
490,500 thorized Audi Service Fa -
ci lity
The control unit is over- Al
low the control un it to
cool down or operate it in
180,190 Red On heating or not cooled
the specified temperature
enough. range.
Have the malfunction cor -
130, 140,
Red On Communication to
the ve- rected by an authorized 470 hid e is malfunctioning. Audi dealer or authorized
Audi Service Facility.
300,310 , Error in the household in-Have the electrical instal-
Red On lation checked by a quali-
370,390 sta llation .
fied electrician.
Have the electrical instal-
480 Red Flashes F
au lt in the household in-
lation up to the control
stallation. unit checked
by a qualified
electrician.
Reset the ground fau lt in-
terrupter with the
IOKI @
Ground fault interrupter
button ~ page 111,
110 Red Flashes (GFI) triggered
in the con-fig. 121. Have the electri-
trol unit.
cal installation checked by
a q ualified electrician if
the same display appears.
Vehicle: charging unit
LED on the vehicle @ Meaning Solution
High-voltage battery cha rging Remove the charger, put the cap
On on and close the cover on the
process is completed.
charging unit.
The high-voltage battery is charg-
Pulsating light ing or the vehicle is being air con-
Green ditioned/heated.
Blinks for approxi- Cha
rging timer was programmed
but the charging process has not
mate ly one minute
started yet. The LED in the button
after leaving the vehi -
@~ page 111, fig. 122 also
cle turns on .
115
CXl CXl .... N r--N .... 0 N > 00
unavailable because of this. Contact an au
thorized Audi dealer or authorized Audi
Service Fac ility for more in format ion .
- Charg ing may take longe r when tempera
tures a re extremely high or low .
- The char ging t ime at pu blic char ging sta
tions may vary from the times given in the
ta ble
¢ table on page 116 .
Audi e-tron charging system PIN
Applies to: ve hicles with p lug- in hybrid drive
The contro l unit can be locked by entering a 4-
d igit PIN of yo ur cho ice. If a PIN is activated, the
selected PIN must be ente red before every use .
We recommend locking yo ur contro l unit to pro
tect it against unautho riz ed access by a third pa r
ty .
Activating the PIN
~ Press t he IOK I@ ¢ page 111, fig . 121 bu tton
on the cont ro l unit.
POWER and SET PIN ap
pear in the display field .
~ Select SET PIN using t he arrow button ©-
~ Press the IOKI b utton @. ENTER PIN appears i n
t h e d isplay field .
~ Select t he des ired value by pressing the arrow
bu ttons © up or dow n.
~ U se the right ar row bu tto n© to go t o th e nex t
digi t.
~ Press t he left ar row bu tto n © to go to the pre -
vio us menu.
~ Ente r all of the d igits .
~ Press t he IOKI b utton @after the last d igit .
~ REPEAT PIN appears in the display field .
~ Enter the PIN again using the arrow buttons
© -
~ Press t he IOKI button @.
~ PIN OK appears in t he di sp lay fie ld if bo th en-
t ries ma tch.
~ Th e P IN is now a ct ivate d.
Deactivating the PIN
Requ irement: The control unit mus t be un locked .
~ Enter the numer ica l code 0000 . Proceed as if
you were act ivat ing the
PIN¢ page 117 .
~ The PIN is deact ivated .
e-tron
Locking the control unit
Requiremen t: T he PIN m ust be activated.
~ Press t he~ button @¢ page 111, fig . 121 o n
t he co ntrol unit.
Unlocking the control unit
Requirement: The PIN m ust be act ivated.
~ Press any button on the contro l unit .
~ PIN? appears in the display field.
~ Enter the P IN .
~ Press the I OK I button @.
(D Tips
-The PIN is deactivated in the factory defa ult
sett ings.
- If you do not remember yo ur PIN, contact
an authorized A udi dealer or autho rized
Audi Service Facility.
- If the first PIN entry differs from the second
entry, the first PIN entry is d isplayed .
- If nothin g is entered within
20 seconds of
this , the set va lue is not changed.
Indicator Lights and
messages
Applies to : vehicles with plug-in hybr id drive
If the . indicator light tu rns o n, the high -volt
age ba tte ry is charging or is already completely
c h arged .
If
the . indicator light stays on, the re is a ma l
funct ion in the charg ing system. Have t he p rob
l em corrected immediately by an a uthor ized Audi
d eal er or authori zed A udi Se rvice Fa cility.
!I Charging connector still attached . Driving
not possible
This message appears w hen the charging system
is still connected to the vehicle. Remove the con
nector
c:> page 114, After charging.
Applies to: vehicles with A udi v irtual cockpit : ii
Incompatible charging system. Please check
charging system
Applies to: vehicles wi th analog instr ument clus -
te r:
ii AC charging: currently not possible IJ,-
117
Trailer towing
Trailer towing
Driving with a trailer
General information
Your Audi was designed primarily for passenger
transportation.
If you plan to tow a trailer, please remember that
the additional load will affect durability, econo
my and performance.
Trailer towing not on ly places more stress on the
ve hicle, it also ca lls for more concentration from
the dr iver.
F or this reason, always follow the operating and
driving instructions provided and use common
sense.
Technical requirements
Trailer hitch
Use a weight-carrying hitch conforming to the
gross tra iler weight. The hitch must be suitab le
for your veh icle and tra iler and must be mounted
securely on the vehicle's chassis at a technically
sound
locat ion . Use on ly a trailer hitch with a re
movable ba ll mount . Always che ck with the t rail
er hitch man ufac tur er to make s ure t hat you are
using the co rrect hi tc h.
Do not use a bumper hitch.
The hitch must be installed in such a way that it
does not interfere with the impact -absorbing
bumper system. No mod ificat ions should be
made to the vehicle exhaust and b rake systems .
Fr om t ime to t ime, che ck tha t all hitch mo unti ng
bol ts rem ain securely f aste ned.
W hen you are not tow ing a tra iler, remove the
tra ile r hitc h ba ll mount . This prevents the hit ch
from caus ing damage s hou ld your veh icle be
s truck from be hind
c> ,&. .
Trailer brakes
If your trailer is equipped with a brak ing system,
check to be su re that it conforms to all regula
tions .
120
The t rai ler hydraulic bra ke system must not be
directly connected to the vehicle's hydraulic
bra ke system.
Safety chains
A lways use s afety chains between you r vehi cle
and t he tra ile r.
Trailer lights
Traile r lights must meet all regula tions . B e s ure
to check w ith your Aud i dea le r fo r cor rect wir ing,
switches and relays .
Mirrors
If you are unable to see t he traffic behind you us
i ng t he regular outs ide mir rors, then yo u
must in
stall extended mirro rs . It is impo rtant that you
always have clear vision to the rear.
&, WARNING
Afte r remov ing the tr ailer hi tch, do not s to re
i t i n yo ur vehicle. In case o f su d den braking,
the hitch could fly fo rwa rd and injure you or
your passengers .
Operating instructions
Maximum trailer weight
A tra iler f or yo ur vehicle is lim ite d to a typical
class 1 or class 2 trailer.
Trailer load distribution
Be sure the load in the t rai le r i s he ld se curely in
pla ce to p revent i t from shi fting forward, bac k
ward or si deways.
Never allow a passenger to ride in a trailer c> &.
in Driving instructions on page 121.
Engine cooling system
Towing a tra iler makes the engine work harder. It
is important that the cooling system's perform
ance is up to the additional load . Make sure tha t
the coo ling system has enoug h flu id.
Tire pressure
When towing a trailer, inf late the tires of your
vehicle to the tire pressure listed under "Full load" on the label
c> page 336. Inflate trailer