REPORTING SAFETY
DEFECTS
In The 50 United States
And Washington, D.C.
If you believe that your vehicle has a
defect that could cause a crash or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying
FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236
(TTY: 1-800-424-9153); or go to
http://www.safercar.gov ; or write to:
Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from
http://www.safercar.gov .
In Canada
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle
Defect Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/ .
PUBLICATION
ORDER FORMS
To order the following manuals, you
may use either the website or the
phone numbers listed below. Visa,
Mastercard, American Express, and
Discover orders are accepted. If you
prefer mailing your payment, please call
for an order form.
Note:
A street address is required when
ordering manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals
provide the information that students
and professional technicians need in
diagnosing/troubleshooting, problem
solving, maintaining, servicing, and
repairing FCA US LLC vehicles. A
complete working knowledge of the
vehicle, system, and/or components is
written in straightforward language with
illustrations, diagrams, and charts.
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