2017 Alfa Romeo Giulia Quadrifoglio phone

SUGGESTIONS FOR
OBTAINING SERVICE
FOR YOUR VEHICLE
Prepare For The
Appointment
If you are having warranty work done,
be sure to bring the right papers with
you, as well as your warranty folder.
All work to be performed may not be
covered by the warranty. Discuss
additional charges with the service
manager. Keep a maintenance log of
your vehicle's service history, as this
can often provide a clue to the current
problem.
Prepare A List
Make a written list of your vehicle's
problems or the specific work you want
done. If you've had an accident or work
done that is not on your maintenance
log, let the service advisor know.
Be Reasonable With
Requests
If you list a number of items and you
must have your vehicle by the end of
the day, discuss the situation with the
service advisor and list the items in
order of priority. At many authorized
dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a
rental, it is advisable to make these
arrangements when you call for an
appointment.
IF YOU NEED
ASSISTANCE
The manufacturer and its authorized
dealer are vitally interested in your
satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an
authorized dealer. We strongly
recommend that you take the vehicle to
an authorized dealer. They know your
vehicle the best, and are most
concerned that you get prompt and
high quality service. The manufacturer's
authorized dealer have the facilities,
factory-trained technicians, special
tools, and the latest information to
ensure the vehicle is fixed correctly and
in a timely manner.
This is why you should always talk to an
authorized dealer service manager first.
Most matters can be resolved with this
process.
If for some reason you are still not
satisfied, talk to the general manager or
owner of the authorized dealer. They
want to know if you need assistance.
If an authorized dealer is unable to
resolve the concern, you may contact
the manufacturer's customer center.
Any communication to the
manufacturer's customer center should
include the following information:
Owner's name and address
Owner's telephone number (home
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
Alfa Customer Center
P.O. Box 21–8004 Auburn Hills, MI
48321–8004 Phone: 1-844-Alfa-USA
(1-844-253-2872)
Alfa Customer Center
(Canada)
P.O. Box 1621 Windsor, Ontario N9A 4H6
Phone: 1-800-465-2001 (English)
Phone: 1-800-387-9983 (French)
Customer Assistance
For The Hearing Or
Speech Impaired
(TDD/TTY)
To assist customers who have hearing
difficulties, the manufacturer has
installed special TDD
(Telecommunication Devices for the
Deaf) equipment at its customer center.
Any hearing or speech impaired
customer, who has access to a TDD or
a conventional teletypewriter (TTY) in
the United States, can communicate
with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing
difficulties that require assistance can
use the special needs relay service
255

REPORTING SAFETY
DEFECTS
In The 50 United States
And Washington, D.C.
If you believe that your vehicle has a
defect that could cause a crash or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying
FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236
(TTY: 1-800-424-9153); or go to
http://www.safercar.gov ; or write to:
Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from
http://www.safercar.gov .
In Canada
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle
Defect Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/ .
PUBLICATION
ORDER FORMS
To order the following manuals, you
may use either the website or the
phone numbers listed below. Visa,
Mastercard, American Express, and
Discover orders are accepted. If you
prefer mailing your payment, please call
for an order form.
Note:
A street address is required when
ordering manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals
provide the information that students
and professional technicians need in
diagnosing/troubleshooting, problem
solving, maintaining, servicing, and
repairing FCA US LLC vehicles. A
complete working knowledge of the
vehicle, system, and/or components is
written in straightforward language with
illustrations, diagrams, and charts.
257

PretensionersSeat Belts ..............113
Prolonged vehicle inactivity ......233
Radial Ply Tires.............230
Radio Frequency General Information ......16,18,25
Radio transmitters and mobile phones ...................4
Rear Camera ...............170
Rear Cross Path ..............99
Rear Seats .................29
Rear View Mirrors .............33
Reformulated Gasoline .........248
Refueling procedure ...........171
Refueling the vehicle ..........171
Refuelling ................ .250
Reminder, Seat Belt ...........109
Remote Starting System ........135
Replacement Tires ............231
Replacing a bulb .............180
Replacing an external bulb ......182
Replacing an internal bulb .......182
Reporting Safety Defects .......257
Restraint, Head ..............29
Restraints, Child .............123
Rimsandtires ............. .218
Safety Defects, Reporting.......257
Safety Information, Tire .........218
Saving fuel ................ .174SBL Function
................36
Scheduled servicing ...........203
Scheduled servicing program (2.9 V6 gasoline engine
versions) ............... .204
Seat Belt Energy Management Feature . . .113
Lap/Shoulder Belt Untwisting . . .112
Lap/Shoulder Belts .........110
Pregnant Women ..........113
Seat Belt Pretensioner .......113
Seat Belt Reminder .........109
Seat Belt Reminder ...........109
Seat Belts ................ .109
Child Restraint ............123
Front Seat ...........109,110
Pregnant Women ..........113
Pretensioners ............113
Rear Seat ...............110
Untwisting Procedure .......112
Seats .....................26
Adjustment .............26,27
Head Restraints ............29
Height Adjustment ..........27
Power ..................27
Tilting ..................27
Service Assistance ...........255
Service Contract .............256
Service Manuals .............257 Servicing procedures
..........212
Shoulder Belts ..............110
Signals, Turn ................36
Snow chains ...............228
Snow Tires ............... .228
Spare Tire ..............225,226
Speed Control Accel/Decel .............154
Cancel ................ .155
Resume ............... .154
S

et .................. .153
Speed Control (Cruise Control) .........153,155
Speed Limiter ...............152
Starting .................. .197
Starting And Operating .........197
Starting Procedures ...........197
Starting the engine ...........135
Steering Tilt Column ...............31
Wheel, Heated ............32
Wheel, Tilt ...............31
Steering System .............244
Steering Wheel ...............31
Stop/Start Evo ..............150
Storage ...................58
Suggestions for driving .........174
Sun Roof ..................50
Sun Visors ..................55
INDEX

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.