2017 Acura RDX phone

301
uuAcuraLink ®u Security Features
AcuraLink® Messages
Security Features
Your subscribed telematics service prov ider can track your vehicle’s location,
remotely lock or unlock doors, and help you find your vehicle.
To use these features, you n eed your user ID and personal identification number
(PIN).
■ Stolen vehi cle tracking
This feature searches and tracks down your vehicle position even if it is on the move.
If you believe that your vehicle has been stolen, contact the police as well as the
provider.
■ Remote door lock/unlock
The provider can remotely lock or unlock doors upon your request.
■ Vehicle finder
This feature is convenient to use when trying to locate your vehicle in large areas,
such as a crowded parking lot. If you cannot locate your vehicle after using the
remote transmitter’s answerback function, you can contact the provider which can
then flash your vehicle’s exterior lights and sound the horn.
■ Security alarm notification
If the security system in your vehicle detects an abnormal condition, such as
someone tampering with the lock on your vehicle, the provider notifies you by your
preferred method.1 Security Features
The contact information of your provider, your user
ID and PIN will be given when you subscribe to
AcuraLink ®. If you forget any of the above, contact a
dealer or visit owners.acura.com (U.S.) or
www.acura.ca/owners/acuralink (Canada).
You can also activate the remote door lock/unlock
and vehicle finder features from the Internet or using
your smartphone app. As k a dealer or visit
owners.acura.com (U.S.) or www.acura.ca/owners/
acuralink (Canada).
1Vehicle finder
The lights will stop flas hing and horn will stop
sounding under the foll owing conditions:
•When 30 seconds have elapsed.
•You unlock the doors using the remote transmitter.
•You unlock the doors using the keyless access
system.
•You unlock the doors using the built-in key.
•The power mode is set to ACCESSORY or ON.
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Continued305
uuAcuraLink ®u AcuraLink ® Message
AcuraLink® Messages
While a message is displayed, you
can use options to take immediate
action to the message.
Available options are:
• Voice : Reads the message aloud. Select Stop to cancel it.
• Find Acura Dlr. : Searches for the nearest Acura dealer.
• Delete: Deletes the displayed message.
• Call Your Dealer: Calls your Acura dealer using HFL.
• Schedule Dealer Appointment (U.S. only): Automatically sets an appointment
date at your dealer.
• Phone number : Dials a number displaye d in the message via HFL.
• Diagnostic Info: Updates the current diagnostic message by connecting to the
Acura server using HFL.
■Message Options1
Message Options
The available options vary by message category.
You can delete all message s in a category at once.
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316
Troubleshooting
Troubleshooting
Map, Voice, Entering Destinations
ProblemSolution
The Startup Confirmation screen is displayed
every time I start the car.This is normal. The Startup Confirmati on screen reminds you and your guest
drivers to always operate the navigation system in a safe manner. The Startup
Confirmation screen goes off after a certain period of time and the top screen of
the last mode is displayed.
The navigation system reboots by itself
(returns to the opening screen).A reboot can be caused by extreme temper atures or shock from bumpy roads, and
does not necessarily indicate a problem. If this happens frequently, please see a
dealer.
How do I specify a de stination when an
entered city or street could not be found?●Try entering the street first. Some cities are lumped in with a major metro area.
In rural “unverified” areas or new subdivisions, streets may be missing or only
partially numbered.
●Try selecting the destination directly from the map.
2 Map Input P. 138
Why do some letters become grayed out
when I enter an address?As you enter each letter in an address or a place/landmark, the navigation system
looks in the database to see what letters are possible and grays out letters that do
not apply.
How do I delete Personal Addresses,
Previous Destinations, or the Home Address?1. Press the SETTINGS button. Select Navi Settings > Personal Info to display
the types of information.
2. Select the type of address to delete.
3. Select Delete.
I cannot hear the navigation system voice.1.Press the SETTINGS button. Select System Settings and check that Guidance
Volume is not set to 0.
2. Select Voice Reco and set Voice Prompt to On.
Why is Call grayed out on the Calculate
Route screen?Your phone is not paired to Bluetooth® HandsFreeLink ® or, if paired, your phone
is in use.
2 Bluetooth® HandsFreeLink ® P. 252
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317
uuTroubleshooting uMap, Voice, Entering Destinations
Troubleshooting
The voice control system is having difficulty
recognizing my voice commands.Check that the vents are not blowing air onto the microphone on the ceiling, the
vehicle is as quiet as po ssible, and you are using the correct command when
speaking.
2 Voice Recognition P. 23
I cannot give voice commands.Make sure you selected OK at the Startup Confirmation screen.
2Start-up P. 20
I cannot select an option using the Interface
Dial.To reduce potential driver distraction, ce rtain onscreen functions and features are
limited or inoperable while the vehicle is moving. Use voice commands or pull over
to proceed.
The navigation system pronunciation of
street names in the guidance command or
destination address sounds strange.The basic guidance phrases use a studio-re corded voice, but street names are
pronounced using a machine-generated voice. Consequently, the name may be
mispronounced or sound strange at times.
The screen is bright when I drive at night.1.Check that the nighttime dashboard brightness control is not set to maximum.
2. Press the SETTINGS button. Select Navi Settings > Map > Color (Night) .
2Color P. 73
The screen is dark wh en I drive during the
day.Press the SETTINGS button. Select Navi Settings > Map > Color (Day) .
2Color P. 73
How do I change or remove my PIN?1.Press the SETTINGS button. Select Navi Settings > Personal Info > PIN
Number > Address Book PIN or Go Home PIN .
2. Enter your existing PIN. You then have the choice to change or remove the PIN.
2 PIN Numbers P. 47
I have forgotten my PIN. How do I reset the
PIN for Home or the PIN for personal
addresses?A dealer must reset the PIN for you.
ProblemSolution
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328
uuError Messages uPandora ®
Troubleshooting
Cannot connect to PANDORA.
When stopped, check your mobile device.The Pandora® app failed to start
because of the following device errors:
●The display on your smartphone is
turned off.
●Your smartphone is locked.●The home screen or the app screen
(music screen) is not displayed on
your smartphone.
●The track is not played on your
smartphone even after 30 seconds
have passed.
●The Pandora® app is not installed in
your device, or the Pandora ® version
is not supported.
●Turn the phone screen on, and make
sure it is unlocked.
●The Pandora® version is not
supported. Update to the latest
version.When not driving, please see mobile device.
The Pandora® app in your smartphone is
not compatible with the app launcher
system.Download the most recent version of
the Pandora® app.
The required app is not installed.Download the HondaLink app from
www.hondalink.com .
The maximum number of stations that can be
created is 100. To create more, please delete one or
more previously created stations.Appears when the number of created
stations reaches the limitation.Delete the unneeded stations from the
Station List.
Unable to create new station.
Please try again.Appears when you try to create a new
station.Try again later.
Error MessageCauseSolution
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336
Reference Information
Client Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 316
• There are also FAQs available online at
www.acuranavi.com (U.S.) or
www.acuranavi.ca (Canada).
• For traffic-related issues:
2 Traffic P. 318
• For reporting issues with the database or
places/landmarks:
2 Visiting Your Dealer P. 336
• Call Acura Client Relations.
2Acura Client Relations Contact
Information P. 336
Acura Client Relations
Contact Information
Acura Navi
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Telephone: (800) 382-2238
Honda Canada Inc.
Acura Client Relations
180 Honda Boulevard
Markham, L6C 0H9, ON
E-Mail: [email protected]
Telephone: (888) 9-ACURA-9
Hours: 8:00 am to 7:30 pm
Monday to Friday (Eastern time)
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult a dealer . Please identify the
specific issue (e.g., error occurs when you
enter a specific addre ss, when driving on a
certain road, or just when it’s cold) so that
the service technician can refer the issue to
the factory so that a solution can be found.
Be patient, the service technician may be
unfamiliar with your specific issue.
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345
Voice Commands
Voice Commands.................................. 346
Voice Portal Screen .............................. 346
Navigation Commands ......................... 347
Useful Commands................................ 348
Phone Commands................................ 348
Audio Commands ................................ 349
On Screen Commands ......................... 349
Music Search Commands ..................... 349
General Commands ............................. 350
Climate Control Commands ................. 350
List of Categories ................................. 350
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346
Voice Commands
Voice Commands
Voice Portal Screen
When the (Talk) button is pressed,
available voice commands appear on the
screen.
For a complete list of commands, say “Voice
Help ” after the beep or select Voice Help.
You can see the list of commands in Voice
Info on the Info menu screen. Select Info,
then select .
*1: U.S. models only
This can be only used when the phone is
connected. When the sy stem recognizes the
Phone call command, the screen will
change the dedicated screen for the voice
recognition of the phone. Call
Call
This can be only used when the iPod or HDD
device is connected.
■ Phone Call
■Music Search
You can see a list of the available
commands on the screen.
Navigation Commands
Useful Commands
Phone Commands
Audio Commands
On Screen Commands
Music Search Commands
General Commands
Climate Control Commands
All Commands
Voice Settings
Getting Started
The screen changes the navigation screen. Address (English only)
*1
Place Name (English only)*1
Find Nearest POI Category
Go Home
Previous Destination
Address Book
Place Phone Number
■ Voice Help
■Navigation
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