Page 273 of 311

Vehicle care271Lead connection order:1. Connect the red lead to the positive terminal of the booster
vehicle battery.
2. Connect the other end of the red lead to the positive terminal of
your vehicle near the fuse box in
the engine compartment.
3. Connect the black lead to the negative terminal of the booster
vehicle battery.
4. Connect the other end of the black
lead to a vehicle grounding point
of your vehicle in the engine
compartment.
Route the leads so that they cannot
catch on rotating parts in the engine
compartment.
To start the engine: 1. Start the engine of the vehicle providing the jump.
2. After five minutes, start the other engine. Start attempts should be
made for no longer than
15 seconds at an interval of one
minute.3. Allow both engines to idle for approx. three minutes with the
leads connected.
4. Switch on electrical consumers (e.g. headlights, heated rear
window) of the vehicle receiving
the jump start.
5. Reverse above sequence exactly when removing leads.Towing
Towing the vehicle
Insert a screwdriver in the slot at the
lower part of the cap. Release the cap
by carefully moving the screwdriver
downwards.
The towing eye is stowed with the
vehicle tools 3 253.
Page 274 of 311

272Vehicle care
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
Attach a tow rope – or better still a tow
rod – to the towing eye.
The towing eye must only be used for towing and not for recovering the
vehicle.
Switch on ignition to release steering
wheel lock and to permit operation of
brake lights, horn and windscreen
wiper.
Transmission in neutral.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation and close the
windows.
Vehicles with automatic transmission: The vehicle must be towed facing
forwards, not faster than 80 km/h nor further than 100 km. In all other cases
and when the transmission is
defective, the front axle must be
raised off the ground.
Vehicles with manual transmission
automated: the vehicle must only be
towed facing forwards with the front axle raised off the ground.
Seek the assistance of a workshop. After towing, unscrew the towing eye.
Insert cap at the top and engage
downwards.
Towing another vehicle
Insert a screwdriver in the slot at the
lower bend of the cap. Release the
cap by carefully moving the
screwdriver downwards.
The towing eye is stowed with the
vehicle tools 3 253.
Page 275 of 311

Vehicle care273
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
The lashing eye at the rear
underneath the vehicle must never be used as a towing eye.
Attach a tow rope – or even better a
tow bar – to the towing eye.
The towing eye must only be used for
towing and not for recovering a
vehicle.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
After towing, unscrew the towing eye.
Insert cap at the top and engage
downwards.
Appearance care
Exterior care Locks
The locks are lubricated at the factory using a high quality lock cylinder
grease. Use de-icing agent only when absolutely necessary, as this has a
degreasing effect and impairs lock function. After using a de-icing agent,
have the locks regreased by a
workshop.
WashingThe paintwork of your vehicle is
exposed to environmental influences.
Wash and wax your vehicle regularly.
When using automatic vehicle
washes, select a programme that
includes waxing.
Bird droppings, dead insects, resin,
pollen and the like should be cleaned
off immediately, as they contain
aggressive constituents which can
cause paint damage.
Page 276 of 311

274Vehicle careIf using a vehicle wash, comply with
the vehicle wash manufacturer's
instructions. The windscreen wiper and rear window wiper must be
switched off. Remove antenna and
external accessories such as roof
racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of four to nine.
Do not use cleaning agents on hot surfaces.
Do not clean the engine compartmentwith a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Have the door hinges of all doors
greased by a workshop.
Do not use hard objects to remove
spots of tar. Use tar removal spray on
painted surfaces.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.Plastic body parts must not be treated with wax or polishing agents.
Windows and windscreen wiper
blades
Use a soft lint-free cloth or chamois
leather together with window cleaner and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Remove dirt residues from smearing wiper blades by using a soft cloth and window cleaner. Also make sure to
remove any residues such as wax,
insect residues and similar from the
window.
Ice residues, pollution and continuous
wiping on dry windows will damage or
even destroy the wiper blades.
Page 277 of 311

Vehicle care275SunroofNever clean with solvents or abrasive
agents, fuels, aggressive media
(e.g. paint cleaner, acetone-
containing solutions etc.), acidic or
highly alkaline media or abrasive
pads. Do not apply wax or polishing
agents to the sunroof.
Wheels and tyres
Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damageRectify minor paintwork damage witha touch-up pen before rust forms.
Have more extensive damage or rust
areas repaired by a workshop.
Underbody Some areas of the vehicle underbody
have a PVC undercoating while other
critical areas have a durable
protective wax coating.After the underbody is washed, check
the underbody and have it waxed if
necessary.
Bitumen/rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.
Towing equipment Do not clean the coupling ball bar with
a steam-jet or high-pressure jet
cleaner.
Air shutter
Clean the shutter system in the front
bumper to maintain correct
functionality.
Interior care
Interior and upholstery
Only clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.Clean the leather upholstery with
clear water and a soft cloth. In case of heavy soiling, use leather care.
The instrument cluster and the
displays should only be cleaned using
a soft damp cloth. If necessary use a
weak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
Clothing fabrics may not be
colourfast. This could cause visible
discolourations, especially on light-
coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water or interior cleaner.Caution
Close Velcro fasteners as open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
Page 278 of 311
276Vehicle carePlastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior
cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol in particular. Do not use high-
pressure jet cleaners.
Page 279 of 311

Service and maintenance277Service and
maintenanceGeneral information ...................277
Service information ..................277
Recommended fluids, lubricants and parts .................................... 278
Recommended fluids and lubricants ................................ 278General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Service display 3 108.
European service intervals Maintenance of your vehicle is
required every 30,000 km or after one year, whichever occurs first, unless
otherwise indicated in the service
display.
A shorter service interval can be valid
for severe driving behaviour, e.g. for
taxis and police vehicles.
The European service intervals are
valid for the following countries:Andorra, Austria, Belgium, Bosnia-
Herzegovina, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany,
Greece, Greenland, Hungary,
Iceland, Ireland, Italy, Latvia,
Liechtenstein, Lithuania,
Luxembourg, Macedonia, Malta,
Monaco, Montenegro, Netherlands,
Norway, Poland, Portugal, Romania,
San Marino, Serbia, Slovakia,
Slovenia, Spain, Sweden,
Switzerland, United Kingdom.
Service display 3 108.
International service intervals
Maintenance of your vehicle is
required every 15,000 km or after one year, whichever occurs first, unless
otherwise indicated in the service
display.
Severe operating conditions exist if
one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation, trailer operation, mountain driving, driving
on poor and sandy road surfaces,
increased air pollution, presence of
airborne sand and high dust content,
Page 280 of 311

278Service and maintenancedriving at high altitude and large
variations of temperature. Under
these severe operating conditions,
certain service work may be required more frequently than the regular
service interval.
The international service intervals are
valid for the countries which are not
listed in the European service
intervals.
Service display 3 108.
Confirmations Confirmation of service is recorded inthe Service and warranty booklet.
The date and mileage is completed
with the stamp and signature of the
servicing workshop.
Make sure that the Service and
warranty booklet is completed
correctly as continuous proof of
service is essential if any warranty or goodwill claims are to be met, and is
also a benefit when selling the
vehicle.Service interval with remaining
engine oil life duration
The service interval is based on
several parameters depending on
usage.
The service display lets you know
when to change the engine oil.
Service display 3 108.Recommended fluids,
lubricants and parts
Recommended fluids andlubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.