194Driving and operatingCharge times will vary based on high
voltage battery condition and outside
temperature. There are three ways to program how the vehicle is charged.
Programmable charging 3 197.
The charging system may run fans and pumps resulting in noises coming
from the vehicle while it is turned off.
Additional clicking sounds may be
caused by the electrical devices used
while charging.
While the charge cord is plugged into the vehicle, the vehicle cannot be
driven.
When to charge
When the high voltage battery is getting low, charging messages may be displayed.
The Charge vehicle soon message
indicates that the driving range is low
and the vehicle needs to be charged
soon. As the charge level drops, the
Propulsion power is reduced
message is displayed and the
accelerator pedal response is
reduced. In addition, the remainingrange value will change to Low
indicating the vehicle should be
charged immediately.
When the energy is fully depleted, the Out of power. Charge vehicle now
message is displayed and the vehicle
slows to a stop. Brake and steering
assist will still operate. Once the
vehicle has stopped, switch the
vehicle off.
AC (alternating current) charging
Start charging
A portable charge cord used to
charge the vehicle high voltage
battery is stored under the rear floor
storage cover in the load
compartment.
1. Shift into P (Park) and switch off
the vehicle.
2. Push the rearward edge of the charge port door in and release to
open the door.
In cold weather conditions, ice
may form around the charge port
door. Remove ice from the area
before attempting to open or close
the charge port door.
196Driving and operatingDC (direct current) charging
Check the charging station DC
vehicle plug for compatibility with the
DC charge port on this vehicle. When
recharging at a DC fast charge
station, the power cable connected to the vehicle must be less than
10 metres in length.
Follow the steps listed on the
charging station to perform a DC
vehicle charge.
If for any reason DC charging does not begin or is interrupted, check the
DC charge station display for
messages. Unplug to restart the DC
charge process.
Start charging 1. Make sure the vehicle is parked.
2. Push the rearward edge of the charge port door and release to
open the door.
In cold weather conditions, ice
may form around the charge port
door. The charge port door may
not open on the first attempt.
Remove ice from the area andrepeat attempt to open the charge port door.
3. Open the DC dust cover. Plug in the DC vehicle plug into the DC
charge port on the vehicle. Make
sure that the DC vehicle plug is
fully connected to the DC charge
port. If it is not properly seated
then the charge may not occur.
Proper plug connection can be
checked by information on the
Driver Information Centre.
4. Follow the steps listed on the charging station to start charging.
The electric parking brake will
automatically apply once the
charge process has been started.
5. Once charging, the DC vehicle plug will be locked to the DC
charge port and cannot be
disconnected while charging is
active.
6. Verify that the charging status indicator illuminates on top of the
instrument panel and a horn chirp occurs. Charging status 3 204.Caution
Do not attempt to disconnect the
DC vehicle plug while charging is
active. This action may damage vehicle or charging station
hardware.
Stop charging
Controls on the charging station can
be used to stop the charge process at any time. Or press and hold 5 on the
radio remote control. This will also unlock the vehicle plug.
To stop the charge when inside the
vehicle, you may use the Stop button
on the Charging screen.
Programmable charging 3 197.
Driving and operating197There is also an available mobile app
with several charging functions.
Smartphone remote function 3 26.Automatic power supply cut-off
When the vehicle no longer needs to
use power from the charging station,
the charging process will be stopped. Use the radio remote control to unlock
the DC vehicle plug.
Energy can still be consumed from
the charging station when the
vehicle’s displays and indicators
show that the high voltage battery is
fully charged. This is to ensure the
high voltage battery is in optimal
temperature operating range to
maximise vehicle range.
Programmable charging 3 197.
End charging
1. Wait until the charging process has been fully stopped, the
vehicle plug is unlocked and the
charging status indicator is solid
green or off.
2. Unplug the DC vehicle plug from the DC charge port on the vehicle
and close the dust cover.
3. Close the charge port door by pressing firmly in the centre to
latch properly.
4. Manually disengage the electric parking brake before driving the
vehicle.
5. To start another DC charge, remove the DC vehicle plug and
reconnect.
Programmable charging
Programmable charge modes To view the current charge mode
status in the Infotainment display,
touch Energy and then Charging.
The charge start and charge
complete time estimations are also displayed on the screen. These
estimations are most accurate when
the vehicle is plugged in and in
moderate temperature conditions.
Also, to get an accurate time
estimate, the vehicle uses an internal clock for programmable charging, notthe clock in the instrument panel.Charge mode selection
Touch Energy and then Charging and
select the desired charging mode.Immediate
The vehicle starts charging as soon
as it is connected to an electrical outlet.
Select the Charge limit , see below.
Departure
The vehicle estimates the charging start time considering the
programmed departure time for the
current day of the week. Charging
begins at the start time and is
Driving and operating199The charge limit setting allows the
vehicle’s charge limit to be selected
so it matches the capability of the
charging location. If the vehicle
consistently stops charging after
plugging in, or if a circuit breaker
continues to trip, reducing to a lower
charge limit setting may resolve the
issue.
The charge limit setting should be
configured to match the electrical
current rating for the electrical outlet
that the charge cord is connected to.
On the Charge mode screen, toggle
the Charge limit selection between:
● 10 ampere
● 6 ampere
The charge limit setting must be
updated prior to the vehicle being
charged and the charge limit setting
will reset to a default value when the
vehicle is shifted from P.9 Warning
If the capacity of the electrical
circuit or AC socket is not known,
only use the lowest charge level
until the circuit capacity has been
inspected by a qualified
electrician. Using a charge level
that exceeds either the electrical
circuit or the AC outlet capacity
may start a fire or damage the
electrical circuit.
Electrical requirements 3 208.
Electric rate preference
The vehicle estimates the charging
start time based on the utility rate schedule, utility rate preference, and
the programmed departure time for
the current day of the week. The
vehicle will charge during the least
expensive rate periods to achieve a
full high voltage battery charge by the departure time. Electrical rate
information from the utility company
for the charging location is required
for this mode.
From the Charge mode screen with
Departure charge mode selected,
touch More to select the Electric rate
preference .
Touch one of the following options to
select the Electric rate preference :
● Off: Delayed charging based on
departure.
● Off-peak only : Charge during off-
peak rates.
● Cost optimised off-peak & mid-
peak : Charge during mid-peak
and off-peak rates.
● Cost optimised all rates : Charge
during peak, mid-peak, and off-
peak rates.
Charging begins at the start time and
is complete by the departure time only if sufficient time is allowed after the
charge cord is plugged in. For
Vehicle care223Headlight wiringAn electrical overload may cause the
lights to go on and off or in some
cases to remain off. In this case, have
the headlight wiring checked
immediately by a workshop.
Windscreen wipers
If the wiper motor overheats due to
heavy snow or ice, the windscreen
wipers will stop until the motor cools
down and the wiper control is turned
off. After removal of the blockage, the wiper motor will restart when moving
the control to the desired operating
position.
Although the circuit is protected from electrical overload, overload due to
heavy snow or ice may cause wiper
linkage damage.
Always clear ice and heavy snow from the windscreen before using the
windscreen wipers. If the overload is
caused by an electrical problem and
not snow or ice, it must be serviced.Fuses
Data on the replacement fuse must match the data on the defective fuse.
There are two fuse boxes in the
vehicle:
● in the front left of the engine compartment
● on the left side of the instrument panel
Before replacing a fuse, turn off the respective switch and the vehicle.
A blown fuse can be recognised by its melted wire. Do not replace the fuse
until the cause of the fault has been
remedied.Caution
Do not replace the fuse until the
cause of the fault has been
remedied.
Some functions are protected by
several fuses.
Fuses may also be inserted without
existence of a function.
Fuse extractor
A fuse extractor may be located in the
fuse box in the engine compartment.
Vehicle care239Route the leads so that they cannot
catch on rotating parts in the engine
compartment.
To start the vehicle: 1. Start the engine of the vehicle providing the jump.
2. After five minutes, press POWER m to switch on the
vehicle.
After the instrument cluster
initialises, the vehicle will use
power from the high voltage
battery to charge the 12-volt
battery.
3. Switch on electrical consumers (e.g. headlights, heated rear
window) of the vehicle receiving
the jump start.
4. Reverse above sequence exactly when removing leads.Towing
Towing the vehicleCaution
Incorrect towing of a disabled
vehicle may cause damage to the
vehicle. The disabled vehicle
should only be towed on a flatbed
car carrier.
Ensure the vehicle is only towed
by well trained technicians.
Insert a screwdriver in the slot at the
short edge of the cap. Release the
cap by carefully moving the
screwdriver sidewards. To prevent
damage, it is recommended to place
a cloth between the screwdriver and
the frame.
The towing eye is stowed with the vehicle tools 3 230.
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
Attach a tow rope – or better still a tow
rod – to the towing eye.
The towing eye must only be used for towing and not for recovering the
vehicle.
Service and maintenance243Service and
maintenanceGeneral information ...................243
Service information ..................243
Recommended fluids, lubricants and parts .................................... 244
Recommended fluids and lubricants ................................ 244General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
European service intervals Maintenance of your vehicle is
required every 30,000 km or after one year, whichever occurs first, unless
otherwise indicated in the service
display.
A shorter service interval can be valid
for severe driving behaviour, e.g. for
taxis and police vehicles.
The European service intervals are
valid for the following countries:
Andorra, Austria, Belgium, Bosnia-
Herzegovina, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany,Greece, Greenland, Hungary,
Iceland, Ireland, Italy, Latvia,
Liechtenstein, Lithuania,
Luxembourg, Macedonia, Malta,
Monaco, Montenegro, Netherlands,
Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia,
Slovenia, Spain, Sweden,
Switzerland, United Kingdom.
International service intervals
Maintenance of your vehicle is
required every 15,000 km or after one
year, whichever occurs first, unless
otherwise indicated in the service
display.
Severe operating conditions exist if
one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation,
mountain driving, driving on poor and sandy road surfaces, increased air
pollution, presence of airborne sand
and high dust content, driving at high
altitude and large variations of
temperature. Under these severe
operating conditions, certain service
work may be required more frequently than the regular service interval.
260Recommended fluids andlubricants ................................ 244
Regenerative braking ...........77, 160
Regional ..................................... 123
Regionalisation ........................... 123
Registered trademarks ...............253
Retained power off .....................151
Reversing lights .........................103
Ride control systems ..................162
Ring tone Changing the ring tone ............137
Ring tone volume ....................116
Roof load ...................................... 63
Roof rack ..................................... 63
S Safety belts ................................... 43
Seat adjustment ............................. 5 Seat belt ........................................ 6
Seat belt reminder .......................78
Seat belts ..................................... 43 Seat heating Seat heating, front .....................42
Seat heating, rear .....................43
Seat position ................................ 39
Self-sealing tyres ........................230
Service ............................... 147, 243
Service display ............................ 78
Service information ....................243
Service vehicle soon .................... 80Side airbag system ......................49
Side blind spot alert ....................181
Sidelights ...................................... 99
Side turn signal lights ................221
Smartphone ................................ 126
Phone projection .....................132
Smartphone remote function ........26
Software acknowledgement .......251
Software update ......................... 253
Speech recognition .....................133
Speed dial numbers ...................137
Speed limiter......................... 82, 165
Speedometer ............................... 75
Sport mode .................................. 81
Starting and operating ................149
Starting and stopping the vehicle 151
Starting off ................................... 14
Station search............................. 121
Steering wheel adjustment ......7, 66
Steering wheel audio controls ....108
Steering wheel controls ...............66
Storage ......................................... 58
Storage compartments .................58
Sunvisor lights ........................... 104
Sun visors .................................... 36
Switching the Infotainment system on ................................ 110
Symbols ......................................... 3
System settings .......................... 117T
Tail lights ................................... 221
Temporary charge mode cancel. 197
Temporary charge mode override ................................... 197
Theft-deterrent feature ..............107
Three-point seat belt .................... 44
Tone settings .............................. 115
Tools .......................................... 230
Total vehicle range .......................78
Touch beep volume ....................116
Towing ................................ 209, 239
Towing another vehicle .............240
Towing the vehicle .....................239
TP volume .................................. 116
Traction Control system ............. 162
Traction Control system off........... 81
Traffic sign assistant .............82, 188
Tread depth ............................... 235
Turn and lane-change signals ...102
Turn signal ................................... 78
Tyre chains ................................ 236
Tyre designations ......................231
Tyre pressure ............................ 231
Tyre pressure monitoring system ............................... 81, 233
Tyre pressures ........................... 250
Tyres .......................................... 230