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4964-3. Do-it-yourself maintenance
VENZA_OM_OM73030U_(U) ■ Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the follow-
ing situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance intervals.
● When the engine is new, for example directly after purchasing the vehicle
or after replacing the engine
● If low quality oil or oil of an inappropriate viscosity is used
● When driving at high engine speeds or with a heavy load, when towing,
or when driving while accelerating or decelerating frequently
● When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
CAUTION■ Used engine oil
● Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation or skin cancer, so care should
be taken to avoid prolonged and repeated contact. To remove used engine
oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground.
Call your Toyota dealer, service station or auto parts store for information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
Page 555 of 688
5
When trouble arises
5555-1. Essential information
VENZA_OM_OM73030U_(U) If your vehicle needs to be towed
Situations when it is necessary to contact dealers before towing
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running, but the vehicle does not move.
● The vehicle makes an abnormal sound. If towing is necessary, we recommen d having your vehicle towed by
your Toyota dealer or commercial towing service, using a wheel-lift
type truck or a flatbed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
2WD models
If towing your vehicle with a wheel-lift type truck from the front,
the vehicle’s rear wheels and ax les must be in good conditions.
( P. 556, 558)
If they are damaged, use a towing dolly or flatbed truck.
AWD models
If towing your vehicle with a wheel-lift type truck, use a towing
dolly. ( P. 556, 558)
Page 556 of 688
5565-1. Essential information
VENZA_OM_OM73030U_(U) Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Towing with a wheel lift-type truck
From the front (2WD models)
Release the parking brake.
From the front (AWD models)
Use a towing dolly under the rear
wheels.
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5
When trouble arises
5575-1. Essential information
VENZA_OM_OM73030U_(U) From the rear
Use a towing dolly under the
front wheels.
Using a flatbed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Page 558 of 688
5585-1. Essential information
VENZA_OM_OM73030U_(U) CAUTIONObserve the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
2WD models
AWD models Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting the
ground, the drivetrain and related parts
may be damaged.
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck.
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5
When trouble arises
5595-1. Essential information
VENZA_OM_OM73030U_(U) CAUTION■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple and cause serious damage.
● Vehicles with smart key system:
Do not turn the “ENGINE START STOP” switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
Vehicles without smart key system:
Do not turn the engine switch to the “LOCK” position.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
Page 560 of 688
5605-1. Essential information
VENZA_OM_OM73030U_(U) NOTICE■ To prevent damage to the vehicle when towing using a wheel-lift type
truck (2WD models)
When raising the vehicle from the rear, ensure adequate ground clearance
for towing at the opposite end of the raised vehicle. Without adequate clear-
ance, the vehicle could be damaged while being towed from the rear.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the Active
Torque Control 4WD system (AWD mod-
els) and transmission. ( P. 302)
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5
When trouble arises
6075-2. Steps to take in an emergency
VENZA_OM_OM73030U_(U) CAUTION■ When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the sur-
rounding area is clear, to avoid striki ng other vehicles, objects or persons.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident and result in death or serious injury.
NOTICE■ To avoid damaging the transmission and other components
● Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.