2016 TOYOTA SIENNA Navigation Manual

257
3. WHAT TO DO IF...
SIENNA_Navi+MM_OM08015U_(U)
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PHONE
7
When registering/connecting a cellular phone
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
A cellular phone can-
not be registered.
An incorrect pass-
code was entered
on the cellular
phone.Enter the correct pass-
code on the cellular
phone.

The registration op-
eration has not been
completed on the
cellular phone side.Complete the registra-
tion operation on the
cellular phone (ap-
prove registration on
the phone).

Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.
Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
53

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3. WHAT TO DO IF...
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A Bluetooth® connec-
tion cannot be made.
Another Bluetooth®
device is already
connected.
Manually connect the
cellular phone you wish
to use to this system.
54
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.
Automatic
Bluetooth® connec-
tion on this system
is set to off.
Set automatic
Bluetooth® connection
on this system to on
when the engine switch
is in following.
Vehicles without a
smart key system
The engine switch is
turned to the “ACC” or
“ON” position.
Vehicles with a
smart key system
The engine switch is
turned to ACCESSO-
RY or IGNITION ON
mode.
58
SymptomLikely causeSolution
Page
Cellular
phoneThis
system

259
3. WHAT TO DO IF...
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PHONE
7
When making/receiving a call
“Unable to dial.
Please check your
phone.”
Bluetooth® function
is not enabled on
the cellular phone.Enable the Bluetooth®
function on the cellular
phone.
Old registration in-
formation remains
on either this sys-
tem or the cellular
phone.Delete the existing reg-
istration information
from both this system
and the cellular phone,
then register the cellu-
lar phone you wish to
connect to this system.
53
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
A call cannot be
made/received.Your vehicle is in a
“No Service” area.Move to where “No
Service” no longer ap-
pears on the display.
SymptomLikely causeSolution
Page
Cellular
phoneThis
system

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When using the phonebook
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
Phonebook data can-
not be transferred
manually/automati-
cally.
The profile version
of the connected
cellular phone may
not be compatible
with transferring
phonebook data.
For a list of specific
devices which
operation has been
confirmed on this
system, check with
your Toyota dealer or
the following website:
http://www.toyota.com/
entune/

Automatic contact
transfer function on
this system is set to
off.Set automatic contact
transfer function on this
system to on.
246
Passcode has not
been entered on the
cellular phone.Enter the passcode on
the cellular phone if re-
quested (default pass-
code: 1234).

Transfer operation
on the cellular
phone has not com-
pleted.Complete transfer op-
eration on the cellular
phone (approve trans-
fer operation on the
phone).

Phonebook data can-
not be edited.
Automatic contact
transfer function on
this system is set to
on.Set automatic contact
transfer function on this
system to off.246

261
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PHONE
7
When using the Bluetooth® message function
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
Messages cannot be
viewed.
Message transfer is
not enabled on the
cellular phone.
Enable message trans-
fer on the cellular
phone (approve mes-
sage transfer on the
phone).

Automatic transfer
function on this sys-
tem is set to off.Set automatic transfer
function on this system
to on.
254
New message notifi-
cations are not dis-
played.
Notification of SMS/
MMS/E-mail recep-
tion on this system
is set to off.Set notification of SMS/
MMS/E-mail reception
on this system to on.
254
Automatic message
transfer function is
not enabled on the
cellular phone.Enable automatic
transfer function on the
cellular phone.


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In other situations
SymptomLikely causeSolution
Page
Cellular
phoneThis
system
The Bluetooth® con-
nection status is dis-
played at the top of
the screen each time
the engine switch is in
following.
Vehicles without
a smart key sys-
tem
The engine switch is
turned to the “ACC” or
“ON” position.
Vehicles with a
smart key system
The engine switch is
turned to ACCESSO-
RY or IGNITION ON
mode.
Connection confir-
mation display on
this system is set to
on.To turn off the display,
set connection confir-
mation display on this
system to off.
57

263
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PHONE
7
: For details, refer to the owner’s manual that came with the cellular phone.
Even though all con-
ceivable measures
have been taken, the
symptom status does
not change.
The cellular phone
is not close enough
to this system.Bring the cellular
phone closer to this
system.
The cellular phone
is the most likely
cause of the symp-
tom.
Turn the cellular phone
off, remove and rein-
stall the battery pack,
and then restart the
cellular phone.

Enable the cellular
phone’s Bluetooth®
connection.

Stop the cellular
phone’s security soft-
ware and close all ap-
plications.

Before using an appli-
cation installed on the
cellular phone, careful-
ly check its source and
how its operation might
affect this system.

SymptomLikely causeSolution
Page
Cellular
phoneThis
system

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