Page 473 of 741

472
RAV4_OM_OM42A41U_(U)
5-22. Bluetooth®
In other situations
The Bluetooth® connection status is displayed at the top of the screen each
time the engine switch is turned to the “ACC” or “ON” position (vehicles
without smart key system) or ACCESSORY or IGNITION ON mode (vehi-
cles with smart key system).
Connection confirmation display on this system is set to on.
→ To turn off the display, set conn ection confirmation display on this
system to off. ( →P. 438)
Even though all conceivable measures have been taken, the symptom sta-
tus does not change.
The cellular phone is not close enough to this system.
→Bring the cellular phone closer to this system.
The cellular phone is the most likely cause of the symptom.
→Turn the cellular phone off, remo ve and reinstall the battery pack,
and then restart the cellular phone.
→ Enable the cellular phone’s Bluetooth
® connection.
→ Stop the cellular phone’s security software and close all applica-
tions.
→ Before using an appli cation installed on the cellular phone, care-
fully check its source and how its operation might affect this sys-
tem.
Page 604 of 741

603
RAV4_OM_OM42A41U_(U)
8When trouble arises
8-1. Essential informationEmergency flashers .......... 604
If your vehicle has to be stopped in an
emergency ...................... 605
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 607
If you think something is wrong ......... 613
Fuel pump shut off system ............................ 614
If a warning light turns on or a warning buzzer
sounds ............................ 615
If a warning message is displayed (multi-information
display with color display
only) ................................ 626
If you have a flat tire.......... 642
If the engine will not start ..................... 655
If the shift lever cannot be shifted from P............. 657
If the electronic key does not operate properly
(vehicles with
smart key system) ........... 658
If the vehicle battery is discharged ................... 660
If your vehicle overheats ... 664
If the vehicle becomes stuck ............................... 667
Page 615 of 741
614
RAV4_OM_OM42A41U_(U)
8-2. Steps to take in an emergency
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with smart key system
Turn the engine switch to ACCESSORY mode or off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2
1
2
Page 625 of 741

6248-2. Steps to take in an emergency
RAV4_OM_OM42A41U_(U)
WARNING
■Maintenance of the tires (vehicles with the tire pressure warning
system)
Each tire, including the spare (if provided), should be checked monthly
when cold and inflated to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or tire inflation pressure
label (tire and load information label). (If your vehicle has tires of a dif-
ferent size than the size indicated on the vehicle placard or tire inflation
pressure label [tire and load information label], you should determine
the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS-ti re pressure warning system) that
illuminates a low tire pre ssure telltale (tire pressure warning light) when
one or more of your tires is significantly under-inflated. Accordingly,
when the low tire pressure telltale (tire pressure warning light) illumi-
nates, you should stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a significantly under-
inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel effi ciency and tire tread life, and may
affect the vehicle’s hand ling and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a sub-
stitute for proper ti re maintenance, and it is the driver’s responsibility to
maintain correct tire pressure, even if under-inflation has not reached
the level to trigger illumination of the TPMS low tire pressure telltale (tire
pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warn-
ing system) malfunction indicator to indicate when the system is not
operating properly. The TPMS (tire pressure warning system) malfunc-
tion indicator is combined with the lo w tire pressure telltale (tire pressure
warning light). When the system detects a malfunction, the telltale will
flash for approximately one minute and then remain continuously illumi-
nated. This sequence w ill continue upon subsequ ent vehicle start-ups
as long as the malfunction exists. When the malfunction indicator is illu-
minated, the system may not be able to detect or signal low tire pres-
sure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-
ety of reasons, including the installation of replacement or alternate tires
or wheels on the vehicle that prevent the TPMS (tire pressure warning
system) from functioning properly. Always check the TPMS (tire pres-
sure warning system) malfunction te lltale after replacing one or more
tires or wheels on your vehicle to ensure that the replacement or alter-
nate tires and wheels allow the TPMS (tire pressure warning system) to
continue to function properly.
Page 645 of 741

6448-2. Steps to take in an emergency
RAV4_OM_OM42A41U_(U)
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under the vehicle while it is supported
by the jack.
●Do not start the engine or drive the vehicle while the vehicle is sup-
ported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●Stop the vehicle on firm, flat and le vel ground, firmly set the parking
brake and shift the shift lever to P. Block the wheel diagonally opposite
to the one being changed if necessary.
●When lowering the vehicle, make su re that there is no-one near the
vehicle. If there are people nearby, warn them vocally before lowering.
Page 660 of 741

6598-2. Steps to take in an emergency
RAV4_OM_OM42A41U_(U)
8
When trouble arises
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the engine switch.
In the event that the engine still ca nnot be started, contact your Toyota
dealer.
■ Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 585)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed.( →P. 199)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: →P. 700)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 131)
Starting the engine
1
2
3
4
3
Page 666 of 741
6658-2. Steps to take in an emergency
RAV4_OM_OM42A41U_(U)
8
When trouble arises
The coolant level is satisfactory if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the engine and turn the air conditioning system on to check
that the radiator cooling fans oper ate and to check for coolant leaks
from the radiator or hoses.
The fans operate when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fans are operating by checking the
fan sound and air flow. If it is difficult to check these, turn the air condition-
ing system on and off repeatedly. (The fans may not operate in freezing
temperatures.)
If the fans are not operating:
Stop the engine immediately and contact your Toyota dealer.
If the fans are operating:
Have the vehicle in spected at the nearest Toyota dealer.
4
1
2
3
5
6
7
Page 668 of 741
667
RAV4_OM_OM42A41U_(U)
8-2. Steps to take in an emergency
8
When trouble arises
If the vehicle becomes stuck
Stop the engine. Set the parking brake and shift the shift lever to P.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material to help provide traction
under the tires.
Restart the engine.
AWD models: Activate all-wheel drive lock mode. (→P. 296)
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
Press to turn off TRAC.
Vehicles with the multi-information display (with monochrome display)
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
2WD models:
AWD models:
1
2
3
4
5
6