Page 192 of 660

192
RAV4-HV_OM_OM42A56U_(U)
4-2. Driving procedures
WARNING
■When starting the hybrid system
Always start the hybrid system while sitting in the driver’s seat. Do not
depress the accelerator pedal while starting the hybrid system under any
circumstances.
Doing so may cause an accident resulting in death or serious injury.
■ Caution while driving
If a hybrid system failure occurs while the vehicle is moving, do not lock or
open the doors until the vehicle reaches a safe and complete stop. Activa-
tion of the steering lock in this circumstance may lead to an accident, result-
ing in death or serious injury.
■ Stopping the hybrid syst em in an emergency
If you want to stop the hybrid system in an emergency while driving the
vehicle, press and hold the power switch for more than 2 seconds, or press
it briefly 3 times or more in succession. ( P. 527)
However, do not touch the power switch while driving except in an emer-
gency. Turning the hybrid system off while driving will not cause loss of
steering or braking control, however, power assist to the steering will be
lost. This will make it more difficult to steer smoothly, so you should pull over
and stop the vehicle as soon as it is safe to do so.
NOTICE
■ To prevent 12-volt battery discharge
●Do not leave the power switch in ACCESSORY or ON mode for long peri-
ods of time without the hybrid system on.
● If “POWER ON” is displayed on the multi-information display, the power
switch is not off. Exit the vehicle after turning the power switch off.
● Do not stop the hybrid system when the shift lever is in a position other
than P. If the hybrid system is stopped in another shift lever position, the
power switch will not be turned off but instead be turned to ACCESSORY
mode. If the vehicle is left in ACCESSORY mode, 12-volt battery dis-
charge may occur.
■ When starting the hybrid system
If the hybrid system becomes difficult to start, have your vehicle checked by
your Toyota dealer immediately.
■ Symptoms indicating a malf unction with the power switch
If the power switch seems to be operating somewhat differently than usual,
such as the switch sticking slightly, there may be a malfunction. Contact
your Toyota dealer immediately.
Page 296 of 660

296
RAV4-HV_OM_OM42A56U_(U)
4-5. Using the driving support systems
Driving assist systems
◆ECB (Electronically Controlled Brake System)
The electronically controlled system generates braking force correspond-
ing to the brake operation
◆ABS (Anti-lock Brake System)
Helps to prevent wheel lock when the brakes are applied suddenly, or if the
brakes are applied while driving on a slippery road surface
◆Brake assist
Generates an increased level of braking force after the brake pedal is
depressed when the system detects a panic stop situation
◆VSC (Vehicle Stability Control)
Helps the driver to control skidding when swerving suddenly or turning on
slippery road surfaces
◆TRAC (Traction Control)
Helps to maintain drive power and pr event the drive wheels from spinning
when starting the vehicle or accelerating on slippery roads
◆Hill-start assist control
Helps to reduce the vehicle from rolling backward when starting on an
incline
◆EPS (Electric Power Steering)
Employs an electric motor to reduce the amount of effort needed to turn
the steering wheel
To help enhance driving safety and performance, the following
systems operate automatically in response to various driving
situations. Be aware, however, that these systems are supple-
mentary and should not be relied upon too heavily when operat-
ing the vehicle.
Page 299 of 660

RAV4-HV_OM_OM42A56U_(U)
2994-5. Using the driving support systems
4
Driving
■Sounds and vibrations caused by the ABS, brake assist, VSC, Trailer
Sway Control, TRAC and the hill-start assist control systems
Any of the following conditions may occur when the above systems are oper-
ating. None of these indicates that a malfunction has occurred.
●Vibrations may be felt through the vehicle body and steering.
● A motor sound may be heard after the vehicle comes to a stop.
● The brake pedal may pulsate slightly after the ABS is activated.
● The brake pedal may move down slightly after the ABS is activated.
■ ECB operating sound
ECB operating sound may be heard in the following cases, but it does not
indicate that a malfunction has occurred.
●Operating sound heard from the engine compartment when the brake pedal
is operated.
● Motor sound of the brake system heard from the front part of the vehicle
when the driver’s door is opened.
● Operating sound heard from the engine compartment when 1 or 2 minutes
passed after the stop of the hybrid system.
■ EPS operation sound
When the steering wheel is operated, a motor sound (whirring sound) may be
heard. This does not indicate a malfunction.
■ Automatic reactivation of TRAC, VS C and Trailer Sway Control systems
After turning the TRAC, VSC and Trailer Sway Control systems off, the sys-
tems will be automatically re-enabled in the following situations:
● When the power switch is turned off.
● If only the TRAC system is turned off, the TRAC will turn on when vehicle
speed increases
If the TRAC, VSC and Trailer Sway Control systems are turned off, auto-
matic re-enabling will not occur when vehicle speed increases.
■ Reduced effectiveness of the EPS system
The effectiveness of the EPS system is reduced to prevent the system from
overheating when there is frequent steering input over an extended period of
time. The steering wheel may feel heavy as a result. Should this occur, refrain
from excessive steering input or stop the vehicle and turn the hybrid system
off. The EPS system should return to normal within 10 minutes.
■ Operating conditions of hill-start assist control
When the following four conditions are met, the hill-start assist control will
operate:
●The shift lever is in a position other than P or N (when starting off forward/
backward on an upward incline).
● The vehicle is stopped.
● The accelerator pedal is not depressed.
● The parking brake is not engaged.
Page 413 of 660

413
RAV4-HV_OM_OM42A56U_(U)
6Interior features
6-1. Using the air conditioning system and defogger
Automatic air conditioning system ... 414
Heated steering wheel/seat heaters .......... 422
• Heated steering
wheel ............................ 423
• Seat heaters ................. 423 6-2. Using the interior lights
Interior lights list ................ 424• Interior lights ................. 425
• Personal lights .............. 425
6-3. Using the storage features List of storage features ..... 427• Glove box...................... 428
• Console box .................. 428
• Cup holders .................. 429
• Bottle holders ................ 430
• Auxiliary box ................. 430
Luggage compartment features ........................... 431
6-4. Using the other interior features
Other interior features ....... 441 • Sun visors .................... 441
• Vanity mirrors ............... 441
• Power outlets ................ 442
• Armrest ......................... 443
• Coat hooks.................... 443
• Assist grips .................. 444
Garage door opener.......... 445
Compass ........................... 452
Page 423 of 660
RAV4-HV_OM_OM42A56U_(U)
4236-1. Using the air conditioning system and defogger
6
Interior features
Turns the heated steering wheel
on/off
The indicator light comes on when
the heated steering wheel is oper-
ating.
The heated steering wheel can be used when the power switch is in ON
mode.
Turns seat heater on
Front left seat (high)
Front left seat (low)
Front right seat (high)
Front right seat (low)
The indicator light comes on when
the seat heater is operating.
●The seat heaters can be used when the power switch is in ON mode.
● When not in use, turn the seat heater off by returning the switch to its level
position. The indicator light turns off.
Heated steering wheel
Seat heaters
1
2
3
4
Page 527 of 660

527
RAV4-HV_OM_OM42A56U_(U)
8-1. Essential information
8
When trouble arises
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal wi th both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or more,
or press briefly 3 times or more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
5
Page 531 of 660
5318-2. Steps to take in an emergency
RAV4-HV_OM_OM42A56U_(U)
8
When trouble arises
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables and chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 5 7 8
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in the tool bag. ( P. 565)
4
5
6
7
Page 532 of 660

5328-2. Steps to take in an emergency
RAV4-HV_OM_OM42A56U_(U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck, or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.