
5
RAV4-HV_OM_OM42A56U_(U)
1
9 8
7
6 4 3
2
10
5
5-10. PhonebookContact/Call History Settings ........................... 388
5-11. Bluetooth
®
What to do if... (Troubleshooting) ............ 398
Bluetooth
®......................... 402
5-12. Other function Voice command system............................. 407
6-1. Using the air conditioning system and defogger
Automatic air conditioning system ... 414
Heated steering wheel/seat heaters .......... 422
• Heated steering wheel ............................ 423
• Seat heaters ................. 423
6-2. Using the interior lights Interior lights list ................ 424• Interior lights ................. 425
• Personal lights .............. 425
6-3. Using the storage features List of storage features...... 427• Glove box...................... 428
• Console box .................. 428
• Cup holders .................. 429
• Bottle holders ................ 430
• Auxiliary box ................. 430
Luggage compartment features ........................... 431 6-4. Using the other interior
features
Other interior features........ 441 • Sun visors .................... 441
• Vanity mirrors ............... 441
• Power outlets ................ 442
• Armrest.......................... 443
• Coat hooks .................... 443
• Assist grips ................... 444
Garage door opener .......... 445
Compass ........................... 452
7-1. Maintenance and care Cleaning and protecting the vehicle exterior .......... 458
Cleaning and protecting the vehicle interior ........... 461
7-2. Maintenance Maintenance requirements ................... 464
General maintenance ........ 467
Emission inspection and maintenance (I/M)
programs ......................... 470
6Interior features7Maintenance and care

TABLE OF CONTENTS6
RAV4-HV_OM_OM42A56U_(U)7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 471
Hood.................................. 473
Positioning a floor jack ...... 475
Engine compartment ......... 476
12-volt battery ................... 484
Tires .................................. 489
Tire inflation pressure........ 498
Wheels .............................. 501
Air conditioning filter .......... 504
Electronic key battery ........ 506
Checking and replacing fuses ............................... 508
Light bulbs ......................... 511 8-1. Essential information
Emergency flashers ........... 526
If your vehicle has to be stopped in an
emergency....................... 527
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 528
If you think something is wrong ......... 534
If a warning light turns on or a warning buzzer
sounds ............................. 535
If a warning message is displayed ......................... 544
If you have a flat tire .......... 564
If the hybrid system will not start ..................... 576
If the shift lever cannot be shifted from P ............. 578
If the electronic key does not operate properly ........ 579
If the 12-volt battery is discharged ................... 581
If your vehicle overheats.... 586
If the vehicle becomes stuck ................................ 591
8When trouble arises

10
RAV4-HV_OM_OM42A56U_(U)This vehicle is equipped with an event data recorder (EDR). The main pur-
pose of an EDR is to record, in certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas- tened;
• How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a nontrivial crash situa-
tion occurs; no data are recorded by the EDR under normal driving conditions
and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.
●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehi- cle) is obtained
• In response to an official request by the police, a court of law or a govern- ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing information about the specific vehicle or vehicle owner
Event data recorder

17Pictorial index
RAV4-HV_OM_OM42A56U_(U)Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 199
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 201
Headlights/parking lights/tail lights/daytime running lights . . . . P. 201
Fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 210
Windshield wiper and washer switch . . . . . . . . . . . . . . . . . P. 211
Rear window wiper and washer switch . . . . . . . . . . . . . . . . P. 215
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 211, 215
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 483
Warning message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 555
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 473
Automatic air conditioning system . . . . . . . . . . . . . . . . . . . P. 414
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 414
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 417
Audio system
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 316
Entune Audio
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 317
Entune Audio Plus/Entune Premium Audio
with Navigation
*1, 2
Fuel filler door opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 220
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
6
7
8
9
10
11

441-1. For safe use
RAV4-HV_OM_OM42A56U_(U)■
SRS airbag deployment conditions (SRS front airbags)
●The SRS front airbags will deploy in the event of an impact that exceeds the
set threshold level (the level of force corresponding to an approximately 12 -
18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or
deform).
However, this threshold velocity will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only the seat belt pre-
tensioners will activate.
● The SRS front airbags for the front pass enger will not activate if there is no
passenger sitting in the front passenger seat. However, the SRS front air-
bags for the front passenger may deploy if luggage is put in the seat, even if
the seat is unoccupied. ( P. 49)
● The SRS seat cushion airbag on the front passenger’s seat will not operate
if the occupant is not wearing a seat belt.
■ SRS airbag deployment conditions (SRS side and curtain shield airbags)
● The SRS side and curtain shield airbags will deploy in the event of an
impact that exceeds the set threshold level (the level of force corresponding
to the impact force produced by an approximately 3300 lb. [1500 kg] vehicle
colliding with the vehicle cabin from a direction perpendicular to the vehicle
orientation at an approximate speed of 12 - 18 mph [20 - 30 km/h]).
● The SRS curtain shield airbags will deploy in the event of vehicle rollover.
● The SRS side and curtain shield airbags may also deploy in the event of a
severe frontal collision.

451-1. For safe use
RAV4-HV_OM_OM42A56U_(U)
1
For safety and security
■Conditions under which the SRS airbags may deploy (inflate), other than
a collision
The SRS front airbags and SRS side and curtain shield airbags may also
deploy if a serious impact occurs to the underside of your vehicle. Some
examples are shown in the illustration.
The SRS curtain shield airbags may also deploy under the situations shown
in the illustration.
■ Types of collisions that may not de ploy the SRS airbags (SRS front air-
bags)
The SRS front airbags do not generally inflate if the vehicle is involved in a
side or rear collision, if it rolls over, or if it is involved in a low-speed frontal
collision. But, whenever a collision of any type causes sufficient forward
deceleration of the vehicle, deployment of the SRS front airbags may occur. ● Hitting a curb, edge of pavement or hard
surface
● Falling into or jumping over a deep hole
● Landing hard or falling
● The angle of vehicle tip-up is marginal
● The vehicle skids and hits a curb stone
● Collision from the side
● Collision from the rear
● Vehicle rollover

491-1. For safe use
RAV4-HV_OM_OM42A56U_(U)
1
For safety and security
Front passenger occupant classification
system
Seat belt reminder light
SRS warning light
“AIR BAG OFF” indicator light
“AIR BAG ON” indicator light
Your vehicle is equipped with a front passenger occupant classi-
fication system. This system detects the conditions of the front
passenger seat and activates or deactivates the devices for the
front passenger.
1
2
3
4

501-1. For safe use
RAV4-HV_OM_OM42A56U_(U)■
Adult*1
Condition and operation in the front passenger occupant classi-
fication system
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG ON”
SRS warning lightOff
Seat belt reminder lightOff*2 or
flashing
*3
Devices
Front passenger airbag
ActivatedSide airbag
on the front passenger seat
Curtain shield airbag
in the front passenger side
Front passenger seat cushion airbag
Activated*2
or
deactivated
*3
Front passenger’s seat belt pretensioner and force limiterActivated