Page 533 of 660
5338-2. Steps to take in an emergency
RAV4-HV_OM_OM42A56U_(U)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the hybrid
transmission and AWD system.
(P. 187)
Page 555 of 660

5558-2. Steps to take in an emergency
RAV4-HV_OM_OM42A56U_(U)
8
When trouble arises
(If equipped)
Indicates a malfunction in:
• The automatic headlight leveling system;
• The Automatic High Beam system (ifequipped); or
• The LED headlight system (if equipped) A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
Indicates that maintenance of the hybrid battery
(traction battery) cooling component is required
The filter may be clogged, the air intake vents
may be blocked or there may be a gap in the
duct.
Have maintenance performed on the hybrid
battery (traction batt ery) cooling compo-
nent at your Toyota dealer.
Indicates that the insufficient 12-volt battery
charge
After a few seconds
*1 the message disap-
pears: Maintain the hybrid system opera-
tion state for approximately 15 minutes or
more to recharge the 12-volt battery.
If the message does not disappear: Start
the hybrid system by following the “If the
12-volt battery is discharged” procedure.
(P. 581)
Indicates that the washer fluid level is low
Add washer fluid.
Indicates that remaining fuel is approximately 2.2
gal. (8.4 L, 1.8 Imp.gal.) or less
Refuel the vehicle.
Indicates that the outside temperature is approxi-
mately 37 F (3 C) or lower
A buzzer also sounds
Drive carefully, as the road may be icy.
Warning messageDetails/Actions
Page 559 of 660

5598-2. Steps to take in an emergency
RAV4-HV_OM_OM42A56U_(U)
8
When trouble arises
InteriorbuzzerExterior buzzerWarning messageDetails/Actions
Once The electronic key is not
detected when an attempt is
made to start the hybrid sys-
tem.
Start the hybrid system
with the electronic key
present.
Once3 times
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
power switch was in a mode
other than off.
Bring the electronic key
back into the vehicle.
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P and the
power switch was not turned
off.
Turn the power switch off
or bring the electronic key
back into the vehicle.
Once
Contin-
uous
(5 sec-
onds)
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
first turning the power switch off
when the shift lever was in P.
Turn the power switch off
and lock the doors again.
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
Page 560 of 660
5608-2. Steps to take in an emergency
RAV4-HV_OM_OM42A56U_(U)
9
times
An attempt was made to drive
when the regular key was not
inside the vehicle.
Confirm that the elec-
tronic key is inside the
vehicle.
Con-
tinu-
ous
The driver’s door was opened
when the shift lever was not in
P and the power switch was not
turned off.
Shift the shift lever to P.
Con-
tinu-
ousContin-
uous
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was not in P and the
power switch was not turned
off.
Shift the shift lever to P.
Bring the electronic key
back into the vehicle.
Once
Contin-
uous
(5 sec-
onds)
An attempt was made to lock
the doors using the Smart key
system while the electronic key
was still inside the vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
(Flashes)
Page 561 of 660

5618-2. Steps to take in an emergency
RAV4-HV_OM_OM42A56U_(U)
8
When trouble arises
Once
Contin-
uous
(5 sec-
onds)
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door with the
electronic key still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Once
• When the doors were
unlocked with the mechanical
key and then the power
switch was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not be detected in the vehicle
even after the power switch
was pressed two consecu-
tive times.
Touch the electronic key to
the power switch while
depressing the brake
pedal.
Once
An attempt was made to start
the hybrid system with the shift
lever in an incorrect position.
Shift the shift lever to P
and start the hybrid sys-
tem.
Power was turned off due to the
automatic power off function.
Next time when starting
the hybrid system,
increase the engine speed
slightly and maintain that
level for approximately 5
minutes to recharge the
12-volt battery.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 562 of 660

5628-2. Steps to take in an emergency
RAV4-HV_OM_OM42A56U_(U)
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 506)
Once
The driver’s door was opened
and closed with the power
switch turned off and then the
power switch was put in
ACCESSORY mode twice with-
out the hybrid system being
started.
Press the power switch
while depressing the brake
pedal.
During a hybrid system starting
procedure in the event that the
electronic key was not function-
ing properly ( P. 580), the
power switch was touched with
the electronic key.
Press the power switch
within 10 seconds of the
buzzer sounding.
Once
The steering lock could not be
released within 3 seconds of
the power switch being
pressed.
Press the power switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once
The power switch has been
turned off with the shift lever in
a position other than P or N.
Shift the shift lever to P.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 566 of 660

5668-2. Steps to take in an emergency
RAV4-HV_OM_OM42A56U_(U)
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body und er the vehicle while it is supported
by the jack.
●Do not start the hybrid system or drive the vehicle while the vehicle is
supported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●Stop the vehicle on firm, flat and level ground, firmly set the parking
brake and shift the shift lever to P. Block the wheel diagonally opposite
to the one being changed if necessary.
●When lowering the vehicle, make su re that there is no-one near the
vehicle. If there are people nearby, warn them vocally before lowering.
Page 567 of 660
5678-2. Steps to take in an emergency
RAV4-HV_OM_OM42A56U_(U)
8
When trouble arises
Vehicles with full-size spare
tire: Turn the knob of each clip
on the rear deck board to
unlock.
Remove the rear deck board.
Take out the jack.
Unclasp the hook and remove
the jack.
When stowing the jack, wind back
the jack until it does not move, fix it
with the rubber band and then stow
it.
Taking out the jack
1
2
3