
TABLE OF CONTENTS2
HIGHLANDER_U (OM48F09U)For your information....................... 8
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1. For safe use
Before driving ...................... 26
For safety drive ................... 28
Seat belts ............................ 30
SRS airbags ........................ 40
Front passenger occupant classification system ......... 53
Safety information for children ............................. 60
Child restraint systems ........ 61
Installing child restraints ...... 65
Exhaust gas precautions ..... 79
1-2. Theft deterrent system Engine immobilizer system............................... 80
Alarm ................................... 82
2. Instrument cluster Warning lights and indicators........................... 86
Gauge and meters .............. 92
Multi-information display (with monochrome
display).............................. 95
Multi-information display (with color display) ............ 99
Eco Driving Indicator ......... 105
Fuel consumption information ...................... 107 3-1. Key information
Keys................................... 112
3-2. Opening, closing and locking the doors
Side doors ......................... 119
Back door .......................... 127
Glass hatch........................ 141
Smart key system .............. 146
3-3. Adjusting the seats Front seats......................... 154
Rear seats ......................... 156
Driving position memory .... 163
Head restraints .................. 167
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 171
Inside rear view mirror ....... 173
Outside rear view mirrors ............................. 175
3-5. Opening and closing the windows
Power windows.................. 177
Moon roof .......................... 181
Panoramic moon roof ........ 185
1For safety and security
2Instrument cluster
3Operation of each
component

3
1
8 7
6
5
4
3
2
9
HIGHLANDER_U (OM48F09U)
10
4-1. Before drivingDriving the vehicle ............. 192
Cargo and luggage............ 201
Vehicle load limits ............. 206
Trailer towing..................... 207
Dinghy towing.................... 224
4-2. Driving procedures Engine (ignition) switch (vehicles without
a smart key system) ........ 225
Engine (ignition) switch (vehicles with
a smart key system) ........ 228
Automatic transmission ..... 234
Turn signal lever................ 239
Parking brake .................... 240
4-3. Operating the lights and wipers
Headlight switch ................ 241
Automatic High Beam ....... 246
Fog light switch ................. 252
Windshield wipers and washer ............................ 253
Rear window wiper and washer ............................ 257
4-4. Refueling Opening the fuel tank cap .................................. 259 4-5. Using the driving
support systems
Cruise control .................... 263
Dynamic radar cruise control.............................. 268
LDA (Lane Departure Alert)..... 283
Rear view monitor system ............................. 291
All-wheel drive lock switch .............................. 300
Driving assist systems ....... 301
Downhill assist control system ............................. 307
PCS (Pre-Collision System) ........................... 309
BSM (Blind Spot Monitor)......... 316
• The Blind Spot Monitor function......................... 320
• The Rear Cross Traffic Alert function ................ 323
4-6. Driving tips Winter driving tips .............. 326
Utility vehicle precautions ...................... 330
4Driving

TABLE OF CONTENTS6
HIGHLANDER_U (OM48F09U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 488
Cleaning and protecting the vehicle interior ........... 492
7-2. Maintenance Maintenance requirements ................... 495
General maintenance ........ 498
Emission inspection and maintenance (I/M)
programs ......................... 502
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 503
Hood.................................. 505
Positioning a floor jack ...... 507
Engine compartment ......... 508
Tires .................................. 520
Tire inflation pressure........ 531
Wheels .............................. 534
Air conditioning filter .......... 536
Wireless remote control/ electronic key battery ...... 538
Checking and replacing fuses ............................... 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped
in an emergency .............. 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 563
If you think something is wrong ........................... 567
Fuel pump shut off system ............................. 568
If a warning light turns on or a warning buzzer
sounds ............................. 569
If a warning message is displayed...................... 578
If you have a flat tire .......... 596
If the engine will not start ........................... 621
If the shift lever cannot be shifted from P ............. 623
If the electronic key does not operate properly ....... 624
If the vehicle battery is discharged ................... 627
If your vehicle overheats.... 632
If the vehicle becomes stuck ................................ 635
7Maintenance and care8When trouble arises

11
HIGHLANDER_U (OM48F09U)The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlor-
ate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■
General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regard ing children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.

14
HIGHLANDER_U (OM48F09U)
Pictorial index
Pictorial index
■Exterior
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Opening/closing the side windows. . . . . . . . . . . . . . . . . . . . . . P. 177
Locking/unlocking by using the mechanical key
* . . . . . . . . . . P. 624
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 571, 580
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 127
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 571, 581
Glass hatch
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 141
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 571, 582
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 175
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 175
Folding the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 175
Driving position memory
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 163
Defogging the mirrors
* . . . . . . . . . . . . . . . . . . . . . . . . . . P. 428, 434
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 253
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 326
To prevent freezing (windshield wiper de-icer)
*. . . . . . . . P. 428, 435
1
2
3
4
5

321-1. For safe use
HIGHLANDER_U (OM48F09U)
To release plate “B”, press the
release button on buckle “B”.
To release plate “A”, insert the
key (P. 112) or plate “B” into
the hole on buckle “A”.
Retract the belt slowly when
releasing and stowing the seat
belt.
Holding plate “A” and “B”
together, insert both plates into
the holder on the roof.
Releasing and stowing the seat belt (for the third center seat)
Release button
Plate “B”
Buckle “B”
1
Buckle “A”
Buckle “A”Plate “B”
Plate “A”
Plate “A”
2
3

461-1. For safe use
HIGHLANDER_U (OM48F09U)
WARNING
■SRS airbag precautions
●Do not hang coat hangers or other hard objects on the coat hooks. All of
these items could become projectiles and may cause death or serious
injury, should the SRS curtain shield airbags deploy.
● If a vinyl cover is put on the area where the SRS driver’s knee airbag will
deploy, be sure to remove it.
● Do not use seat accessories which cover the parts where the SRS side
airbags and SRS seat cushion airbag inflate as they may interfere with
inflation of the airbags. Such accessories may prevent the side airbags
and seat cushion airbag from activating correctly, disable the system or
cause the side airbags and seat cushion airbag to inflate accidentally,
resulting in death or serious injury.
● Do not strike or apply significant levels of force to the area of the SRS air-
bag components.
Doing so can cause the SRS airbags to malfunction.
● Do not touch any of the component parts immediately after the SRS air-
bags have deployed (inflated) as they may be hot.
● If breathing becomes difficult after the SRS airbags have deployed, open a
door or window to allow fresh air in, or leave the vehicle if it is safe to do
so. Wash off any residue as soon as possible to prevent skin irritation.
●Do not attach anything to areas such as
a door, windshield, side window, front or
rear pillar, roof side rail and assist grip.
● Vehicles without a smart key system:
Do not attach any heavy, sharp or hard
objects such as keys and accessories
to the key. The objects may restrict the
SRS driver’s knee airbag inflation or be
thrust into the driver’s seat area by the
force of the deploying airbag, thus caus-
ing a danger.

601-1. For safe use
HIGHLANDER_U (OM48F09U)
●It is recommended that children sit in the rear seats to avoid acci-
dental contact with the shift lever, wiper switch etc.
● Use the rear door child-protector lock or the window lock switch to
avoid children opening the door while driving or operating the
power window accidentally.
● Do not let small children operate equipment which may catch or
pinch body parts, such as the power window, hood, back door,
seats etc.
Safety information for children
Observe the following precautions when children are in the vehi-
cle.
Use a child restraint system appropriate for the child, until the
child becomes large enough to pr operly wear the vehicle’s seat
belt.
WARNING
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows or other features of the vehicle. In addition, heat build-up or
extremely cold temperatures inside the vehicle can be fatal to children.