
6268-2. Steps to take in an emergency
HIGHLANDER_U (OM48F09U)
■Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 538)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 229)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 668)
● Check if battery-saving mode is set. If it is set, cancel the function.
(P. 148)
WARNING
■ When using the mechanical key an d operating the power windows or
moon roof
Operate the power window or moon roof after checking to make sure that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window or moon
roof.
3

6298-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48F09U)
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the batter y of your vehicle.
Vehicles with a smart key system: Open and close any of the doors
of your vehicle with the engine switch off.
Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to the “ON” position, then start the vehicle's engine.
Vehicles with a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON mode, then start the vehicle's
engine.
Once the vehicle’s engine has started, remove the jumper cables in
the exact reverse order from which they were connected.
Once the engine starts, have the vehicle inspected at your Toyota
dealer as soon as possible.4
5
6
7

6308-2. Steps to take in an emergency
HIGHLANDER_U (OM48F09U)
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When recharging or replacing the battery
●Vehicles with a smart key system: In some cases, it may not be possible to
unlock the doors using the smart key system when the battery is dis-
charged. Use the wireless remote control or the mechanical key to lock or
unlock the doors.
● Vehicles with a smart key system: The engine may not start on the first
attempt after the battery has recharged but will start normally after the sec-
ond attempt. This is not a malfunction.
● Vehicles with a smart key system: The engine switch mode is memorized by
the vehicle. When the battery is reconnected, the system will return to the
mode it was in before the battery was discharged. Before disconnecting the
battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
● Vehicle with power back door: The power back door must be initialized.
(P. 678)
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)

6358-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48F09U)
Stop the engine. Set the parking brake and shift the shift lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the engine.
AWD models: Activate all-wheel drive lock mode. ( P. 300)
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
1
2
3
4
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705Alphabetical index
HIGHLANDER_U (OM48F09U)
Engine....................................... 641“ACC” position ...................... 225
ACCESSORY mode ............. 229
Compartment ........................ 508
Engine switch................ 225, 228
Hood ..................................... 505
How to start the engine......................... 225, 228
Identification number ............ 640
If the engine will not start ...... 621
Ignition switch (engine switch) ........... 225, 228
Overheating .......................... 632
Engine coolant ......................... 513
Capacity ................................ 644
Checking ............................... 513
Preparing and checking before winter....................... 326
Engine coolant temperature gauge........................................ 92
Engine immobilizer system ...... 80
Engine oil ................................. 510 Capacity ................................ 642
Checking ............................... 510
Oil pressure warning light ..... 569
Oil pressure warning message ............................. 585
Preparing and checking before winter....................... 326
Engine switch .................. 225, 228
Enhanced VSC ......................... 301
EPS (Electric Power Steering)...... 302
Function ................................ 302
Warning light ......................... 570
Event data recorder (EDR) ........ 10 Flat tire ..................................... 596
Floor mats .................................. 26
Fluid
Automatic transaxle .............. 645
Brake .................................... 647
Washer ................................. 519
Fog lights ................................. 252 Replacing light bulbs ............ 545
Switch ................................... 252
Wattage ................................ 651
Front automatic air
conditioning system ............. 432
Front door courtesy lights Location ................................ 448
Wattage ................................ 651
Front fog lights ........................ 252 Replacing light bulbs ............ 545
Switch ................................... 252
Wattage ................................ 651
Front manual air
conditioning system ............. 426
Front passenger occupant classification system .............. 53
Front personal lights............... 449 Wattage ................................ 651
Front seats ............................... 154 Adjustment............................ 154
Cleaning ............................... 492
Correct driving posture ........... 28
Driving position memory ....... 163
Head restraints ..................... 167
Seat heaters ......................... 446
Seat position memory ........... 163
Seat ventilators ..................... 446F

712Alphabetical index
HIGHLANDER_U (OM48F09U)
Side marker lights ................... 241Light switch ........................... 241
Replacing light bulbs............. 545
Wattage ................................ 651
Side mirrors ............................. 175
Adjusting and folding ............ 175
BSM (Blind Spot Monitor) ..... 316
Mirror position memory ......... 163
Side table.................................. 469
Side turn signal lights ............. 239 Replacing light bulbs............. 558
Turn signal lever ................... 239
Smart key system .................... 146 Antenna location ................... 146
Entry functions ...................... 119
Starting the engine................ 228
Warning message ................. 593
Snow mode .............................. 235
Snow tires ................................ 329
Spare tire .................................. 596 Inflation pressure .................. 648
Storage location .................... 597
Spark plug ................................ 644
Specifications .......................... 638
Speedometer .............................. 92
Steering lock Column lock release ..... 226, 231
Steering lock system
warning message ............... 593
Steering wheel ......................... 171
Adjustment ............................ 171
Audio switches ...................... 343
Heated steering wheel .......... 446 Stop/tail lights
Replacing light bulbs ............ 545
Wattage ................................ 651
Storage feature ........................ 450
Stuck If the vehicle becomes stuck ................................... 635
Sun visors ................................ 459
Sunshade
Panoramic roof ..................... 185
Rear ...................................... 466
Roof ...................................... 182
Switches All-wheel drive lock
switch ................................. 300
Audio remote control switches ............................. 343
Automatic High Beam switch ................................. 246
Back door opener switch ...... 128
BSM (Blind Spot Monitor)
switch ................................. 316
Cruise control switch ............ 263
Door lock switch ................... 123
Driving position memory
switches ............................. 163
Dynamic radar cruise
control switch ..................... 268
Emergency flashers switch ... 560
Engine switch ............... 225, 228
Fog light switch ..................... 252
Garage door opener switches ............................. 470
Heated steering wheel switch ................................. 446
Ignition switch ............... 225, 228
Intuitive parking assist
*

714Alphabetical index
HIGHLANDER_U (OM48F09U)
Tires .......................................... 520Chains................................... 328
Checking ............................... 520
If you have a flat tire ............. 596
Inflation pressure .................. 648
Information ............................ 655
Replacing .............................. 596
Rotating tires......................... 521
Size ....................................... 648
Snow tires ............................. 329
Spare tire .............................. 596
Tire pressure warning
system ......... ....................... 522
Warning light ......................... 571
Tools ......................................... 597
Top tether strap ......................... 75
Towing Dinghy towing ....................... 224
Emergency towing ................ 563
Trailer towing ........................ 207
TRAC (Traction Control) ......... 301
Traction Control (TRAC) .................................... 301
Trailer towing .......................... 207
Transmission ........................... 234 Automatic transmission......... 234
If the shift lever cannot be shifted from P ..................... 623
S mode ................................. 236
Turn signal lights..................... 239
Replacing light bulbs............. 545
Turn signal lever ................... 239
Wattage ................................ 651 USB port ................................... 344
Utility vehicle precautions ...... 330
Valet key ................................... 112
Vanity lights ............................. 459
Wattage ................................ 651
Vanity mirrors .......................... 459
Vehicle data recordings .............. 9
Vehicle identification number ................................... 639
Vehicle Stability Control (VSC) ...................................... 301
Voice command system
*....... 419
VSC (Vehicle Stability Control) .................................. 301
U
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