2016 TOYOTA HIGHLANDER HYBRID suspension

481-1. For safe use
HIGHLANDER_HV_U (OM48F12U)
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may be sustained from SRS airbags,
due to the extremely high speed deployment (inflation) by hot gases.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover and inflator) as
well as the front seats, parts of the front and rear pillars, and roof side rails
may be hot for several minutes. The airbag itself may also be hot.
● The windshield may crack.
● For U.S.A.: For Safety Connect subscri bers, if the SRS airbags deploy or in
the event of a severe rear-end collision, the system is designed to send an
emergency call to the response center, notifying them of the vehicle’s loca-
tion (without needing to push the “SOS” button) and an agent will attempt to
speak with the occupants to ascertain the level of emergency and assis-
tance required. If the occupants are unable to communicate, the agent auto-
matically treats the call as an emergency and helps to dispatch the
necessary emergency services. ( P. 370)
WARNING
■Modification and disposal of SRS airbag system components
Do not dispose of your vehicle or per form any of the following modifications
without consulting your Toyota dealer. The SRS airbags may malfunction or
deploy (inflate) accidentally, causing death or serious injury.
● Installation, removal, disassembly and repair of the SRS airbags
● Repairs, modifications, removal or replacement of the steering wheel,
instrument panel, dashboard, seats or seat upholstery, front, side and rear
pillars or roof side rails
● Repairs or modifications of the front fender, front bumper, or side of the
occupant compartment
● Installation of a grille guard (bull bars, kangaroo bar, etc.), snow plows,
winches or roof luggage carrier
● Modifications to the vehicle’s suspension system
● Installation of electronic devices such as mobile two-way radios and CD
players
● Modifications to your vehicle for a person with a physical disability

2044-1. Before driving
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■When parking the vehicle
Always shift the shift lever to P. Failure to do so may cause the vehicle to
move or the vehicle may accelerate suddenly if the accelerator pedal is
accidentally depressed.
■ Avoiding damage to vehicle parts
●Do not turn the steering wheel fully in either direction and hold it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps in the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
●It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire ( P. 490)
■ When encounterin g flooded roads
Do not drive on a road that has flooded after heavy rain etc. Doing so may
cause the following serious damage to the vehicle:
● Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle is flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of oil and fluid used for the engine, hybrid
transmission, rear electric motor (traction motor), etc.
● Lubricant condition for the bearings and suspension joints (where possi-
ble), and the function of all joints, bearings, etc.

2244-1. Before driving
HIGHLANDER_HV_U (OM48F12U)
■Matching trailer ball height to trailer coupler height
■ Before towing
Check that the following conditions are met:
●Ensure that your vehicle’s tires are properly inflated. ( P. 540)
● Trailer tires are inflated according to the trailer manufacturer’s recommen-
dation.
● All trailer lights work as required by law.
● All lights work each time you connect them.
● The trailer ball is set at the proper height for the coupler on the trailer.
● The trailer is level when it is hitched.
Do not drive if the trailer is not level, and check for improper tongue weight,
overloading, worn suspension, or other possible causes.
● The trailer cargo is securely loaded.
● The rear view mirrors conform to all applicable federal, state/provincial or
local regulations. If they do not, install rear view mirrors appropriate for tow-
ing purposes.
No matter which class of tow hitch
applies, for a more safe trailer hookup,
the trailer ball setup must be the proper
height for the coupler on the trailer.
Coupler
Trailer ball
1
2

2934-5. Using the driving support systems
4
Driving
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■To prevent damage to or incorr ect operation of the LDA system
● Do not modify the headlights or attach stickers to the surface of the lights.
● Do not modify the suspension or replace it with non-genuine parts.
● Do not install or place anything on the hood or the grille. Also, do not install
a grille guard (bull bars, kangaroo bar etc.).
● If your windshield needs repairs, contact your Toyota dealer.
■ Camera sensor
Observe the following to ensure that the LDA system functions correctly.
●Keep the windshield clean at all times.
Performance could be affected if the windshield is dirty, or if raindrops,
condensation or ice are adhering to the windshield.
● Do not spill liquid onto the camera sensor
● Do not attach window tinting to the windshield.
● Do not install an antenna in front of the camera lens.
● If the windshield is fogged up, use the windshield defogger to remove fog
from the windshield.
When it is cold, using the heater with air blowing to the feet may allow the
upper part of the windshield to fog up. This will have a negative effect on
the images.
● Do not scratch the camera lens, or let it get dirty.
When cleaning the inside of the windshield, be careful not to get any glass
cleaner etc. on the lens. Also, do not touch the lens.
For lens repair, contact your Toyota dealer.
● Do not change the installation position or direction of the camera sensor or
remove it. The direction of the camera sensor is precisely adjusted.
● Do not subject the camera sensor to strong impact or force, and do not
disassemble the camera sensor.
● Do not replace windshield with non-genuine windshield.
Contact your Toyota dealer.
●Do not attach a sticker or other items to
the windshield near the camera sensor.

2994-5. Using the driving support systems
4
Driving
HIGHLANDER_HV_U (OM48F12U)
WARNING
■TRAC may not operat e effectively when
Directional control and power may not be achievable while driving on slip-
pery road surfaces, even if the TRAC system is operating.
Drive the vehicle carefully in conditions where stability and power may be
lost.
■ Hill- start assist control
●Do not overly rely on hill-start assist control. Hill-start assist control may
not operate effectively on steep inclines and roads covered with ice.
● Unlike the parking brake, hill-start assist control is not intended to hold the
vehicle stationary for an extended period of time. Do not attempt to use
hill-start assist control to hold the vehicle on an incline, as doing so may
lead to an accident.
■ When the VSC is activated
The slip indicator light flashes. Always drive carefully. Reckless driving may
cause an accident. Exercise particular care when the indicator light flashes.
■ When the TRAC/VSC syst ems are turned off
Be especially careful and drive at a speed appropriate to the road condi-
tions. As these are the systems to help ensure vehicle stability and driving
force, do not turn the TRAC/VSC systems off unless necessary.
■ Replacing tires
Make sure that all tires are of the specified size, brand, tread pattern and
total load capacity. In addition, make sure that the tires are inflated to the
recommended tire inflation pressure level.
The ABS, TRAC and VSC systems will not function correctly if different tires
are installed on the vehicle.
Contact your Toyota dealer for further information when replacing tires or
wheels.
■ Handling of tires and the suspension
Using tires with any kind of problem or modifying the suspension will affect
the driving assist systems, and may cause a system to malfunction.

3254-6. Driving tips
4
Driving
HIGHLANDER_HV_U (OM48F12U)
WARNING
■Off-road driving precautions
Always observe the following precautions to minimize the risk of death, seri-
ous injury or damage to your vehicle:
●Drive carefully when off the road. Do not take unnecessary risks by driving
in dangerous places.
● Do not grip the steering wheel spok es when driving off-road. A bad bump
could jerk the wheel and injure your hands. Keep both hands and espe-
cially your thumbs on the outside of the rim.
● Always check your brakes for effectiveness immediately after driving in
sand, mud, water or snow.
● After driving through tall grass, mud, rock, sand, rivers, etc., check that
there is no grass, bush, paper, rags, stone, sand, etc. adhering or trapped
on the underbody. Clear off any such matter from the underbody. If the
vehicle is used with these materials trapped or adhering to the underbody,
a breakdown or fire could occur.
● When driving off-road or in rugged te rrain, do not drive at excessive
speeds, jump, make sharp turns, strike objects, etc. This may cause loss
of control or vehicle rollover causing death or serious injury. You are also
risking expensive damage to your vehicle’s suspension and chassis.

3856-1. Maintenance and care
6
Maintenance and care
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ Cleaning the exterior lights
●Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■ When using an automatic car wash (vehicles with rain-sensing wind-
shield wipers)
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wipers may operate and the wiper
blades may be damaged.
■ When using a high pressure car wash
Do not bring the nozzle tip close to boots (rubber or resin manufactured
cover), connectors or the following parts. The parts may be damaged if they
come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts

4607-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
●Fluid leaks under the vehicle.
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal.
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you think something is wrong
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms