Page 390 of 608
3906-2. Maintenance
HIGHLANDER_HV_U (OM48F12U)
■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or if
a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
■ Resetting the message indicating maintenance is required (U.S.A. only)
After the required maintenance is performed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedure described below:
Using the trip meter
Turn the power switch off with the trip meter A reading shown.
While pressing the trip meter reset button ( P. 104), turn the power switch
to the ON mode (do not start the engine because otherwise the reset mode
will be canceled).
Continue to press and hold the button until the trip meter displays “000000”.
Using the multi-information display (vehicles with color display)
While the hybrid system operating, switch the multi-information display to
the “Settings” screen. ( P. 103)
Select “Maintenance System” on the “Settings” screen.
Select “Yes” on the “Maintenance System” screen.
“Initialization Completed” will be displayed on the multi-information display
when the reset procedure has been completed.
■ Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about the operations
of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty cove rage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly take
care of it.
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Page 398 of 608
3986-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F12U)
WARNING
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury, observe the following precautions.
■When working on the engine compartment
●Make sure that the “ACCESSORY” or “IGNITION ON” on the multi-infor-
mation display and the “READY” indicator are both off.
● Keep hands, clothing and tools away from the moving fans and engine
drive belt.
● Be careful not to touch the engine, power control unit, radiator, exhaust
manifold, etc. right after driving as they may be hot. Oil and other fluids
may also be hot.
● Do not leave anything that may burn easily, such as paper and rags, in the
engine compartment.
● Do not smoke, cause sparks or expose an open flame to fuel. Fuel fumes
are flammable.
■ When working near the electric cooling fans or radiator grille
Be sure the power switch is off.
With the power switch in ON mode, t he electric cooling fans may automati-
cally start to run if the air conditioning is on and/or the coolant temperature
is high. ( P. 407)
■ Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.
from getting in your eyes.
NOTICE
■If you remove the air cleaner filter
Driving with the air cleaner filter removed may cause excessive engine wear
due to dirt in the air.
Page 409 of 608
4096-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F12U)
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Maintenance and care
If any washer does not work or the
warning message appears on the
multi-information display, the
washer tank may be empty. Add
washer fluid.
Washer fluid
WARNING
■When adding washer fluid
Do not add washer fluid when the hybrid system is hot or operating as
washer fluid contains alcohol and may catch fire if spilled on the engine etc.
NOTICE
■Do not use any fluid other than washer fluid
Do not use soapy water or engine antifreeze instead of washer fluid.
Doing so may cause streaking on the vehicle’s painted surfaces.
■ Diluting washer fluid
Dilute washer fluid with water as necessary.
Refer to the freezing temperatures listed on the label of the washer fluid bot-
tle.
Page 421 of 608
4216-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F12U)
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Maintenance and care
■Situations in which the tire pressure warning system may not oper-
ate properly
●In the following cases, the tire pressure warning system may not operate
properly.
• If non-genuine Toyota wheels are used.
• A tire has been replaced with a tire that is not an OE (Original Equip- ment) tire.
• A tire has been replaced with a tire that is not of the specified size.
• Tire chains etc. are equipped.
• An auxiliary-supported run- flat tire is equipped.
• If a window tint that affects the radio wave signals is installed.
• If there is a lot of snow or ice on the vehicle, particularly around the
wheels or wheel housings.
• If the tire inflation pressure is extremely higher than the specified level.
• If the spare tire is in a location subject to poor radio wave signal
reception.
*
• If a large metallic object which can interfere with signal reception is
put in the luggage compartment.
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*
: Vehicles with a full-size spare tire only
●Performance may be affected in the following situations.
• Near a TV tower, electric power plant, gas station, radio station, large display, airport or other facility that generates strong radio waves or
electrical noise
• When carrying a portable radio, cellular phone, cordless phone or
other wireless communication device
●When the vehicle is parked, the time taken for the warning to start or go
off could be extended.
●When tire inflation pressure declines rapidly for example when a tire has
burst, the warning may not function.
Page 453 of 608
453
7When trouble arises
HIGHLANDER_HV_U (OM48F12U)7-1. Essential information
Emergency flashers .......... 454
If your vehicle has to be stopped in an
emergency ...................... 455
7-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 456
If you think something is wrong .............................. 460
If a warning light turns on or a warning buzzer
sounds ............................ 461
If a warning message is displayed ......................... 470
If you have a flat tire.......... 490
If the hybrid system will not start ........................... 514
If the shift lever cannot be shifted from P ............. 516
If the electronic key does not operate properly........ 517
If the 12-volt battery is discharged ...................... 520
If your vehicle overheats ........................ 525
If the vehicle becomes stuck ............................... 529
Page 456 of 608
456
HIGHLANDER_HV_U (OM48F12U)
7-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
●A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a whee l-lift type truck, use a towing
dolly. ( P. 457, 458)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Page 464 of 608
4647-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
*1: Parking brake engaged warning buzzer: P. 476
*2: Vehicles with monochrome display
*3: Vehicles with color display
*4: If equipped
*5: Open door warning buzzer:P. 472
*6: Driver’s seat belt buzzer:
The driver’s seat belt buzzer sounds to alert the driver that his or her seat
belt is not fastened. Once the power switch is turned to ON mode, the
buzzer sounds for 6 seconds. If the vehicle reaches a speed of 12 mph (20
km/h), the buzzer sounds once. If the seat belt is still unfastened after 25
seconds, the buzzer will sound intermittently for 10 seconds. Then, if the
seat belt is still unfastened, the buzzer will sound in a different tone for 20
more seconds.
Front passenger’s seat belt buzzer:
The front passenger’s seat belt buzzer sounds to alert the front passenger
that his or her seat belt is not fastened. The buzzer sounds once if the\
vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is still unfas-
tened after 25 seconds, the buzzer will sound intermittently for 10 seconds.
Then, if the seat belt is still unfastened, the buzzer will sound in a different
tone for 20 more seconds.
Page 470 of 608
4707-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
Master warning light
The master warning light also
comes on or flashes in order to
indicate that a message is cur-
rently being displayed on the multi-
information display.
Multi-information display
If any of the warning message or indicator comes on again after the
following actions have been performed, contact your Toyota dealer.
If a war ning mess age is displayed
If a warning message is shown on the multi-information display,
stay calm and perform the following actions:
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