Page 6 of 812

TABLE OF CONTENTS6
C-HR_OM_Europe_OM10528E
7-1. Maintenance and care
Cleaning and protecting
the vehicle exterior ..........600
Cleaning and protecting
the vehicle interior ...........605
7-2. Maintenance
Maintenance
requirements....................609
7-3. Do-it-yourself
maintenance
Do-it-yourself service
precautions ......................612
Hood ..................................615
Positioning a floor jack .......617
Engine compartment..........618
Tires ...................................631
Tire inflation pressure ........644
Wheels ...............................646
Air conditioning filter ..........649
Wireless remote control/
electronic key battery.......652
Checking and
replacing fuses ................656
Light bulbs .........................661
8-1. Essential information
Emergency flashers .......... 680
If your vehicle has
to be stopped
in an emergency ............. 681
8-2. Steps to take
in an emergency
If your vehicle needs
to be towed ..................... 683
If you think something
is wrong ........................... 691
Fuel pump shut off
system............................. 692
If a warning light turns
on or a warning buzzer
sounds ............................ 693
If a warning message
is displayed ..................... 704
If you have a flat tire
(vehicles with
an emergency tire
puncture repair kit) .......... 710
If you have a flat tire
(vehicles with
a spare tire) ..................... 730
7Maintenance and care8When trouble arises
Page 7 of 812

7
1
9
8
7
5
4
3
2
C-HR_OM_Europe_OM10528E
6
If the engine will not
start ..................................745
If the electronic key does
not operate properly
(vehicles with a smart
entry & start system)........747
If the vehicle battery
is discharged ...................750
If your vehicle
overheats .........................756
If the vehicle becomes
stuck ................................759
9-1. Specifications
Maintenance data
(fuel, oil level, etc.) .......... 762
Fuel information ................ 774
9-2. Customization
Customizable features ...... 776
9-3. Initialization
Items to initialize................ 789
What to do if...
(Troubleshooting) .................... 792
Alphabetical index...................... 797
For vehicles with navigation system or multimedia system, refer to
“Navigation and multimedia system Owner’s manual” for information
regarding the equipment listed below.
• Navigation system
• Hands-free system
(for cellular phone)
• Rear view monitor system
• Audio system
Toyota Motor Europe NV/SA, Avenue du Bourget 60 - 1140 Brussels,
Belgium www.toyota-europe.com
9Vehicle specifications
Index
Page 99 of 812
991-3. Theft deterrent system
1
For safety and security
C-HR_OM_Europe_OM10528E
■ Triggering of the alarm
The alarm may be triggered in the following situations:
(Stopping the alarm deactivates the alarm system.)
● The doors are unlocked using the key*1
or mechanical key*2.
*1: Vehicles without a smart entry & start
system
*2: Vehicles with a smart entry & start sys-
tem
● A person inside the vehicle opens a door
or hood, or unlocks the vehicle using an
inside lock button.
● The battery is recharged or replaced
when the vehicle is locked. ( P. 7 5 0 )
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1473-1. Key information
3
Operation of each component
C-HR_OM_Europe_OM10528E
■If you lose your keys
New genuine keys can be made by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repaire r using the other key (vehicles with-
out a smart entry & start system) or mechanical key (vehicles with a smart
entry & start system) and the key number stamped on your key number plate.
Keep the plate in a safe place such as your wallet, not in the vehicle.
■ When riding in an aircraft
When bringing a key with wireless remote control function onto an aircraft,
make sure you do not press any buttons on the key while inside the aircraft
cabin. If you are carrying the key in your bag, etc., ensure that the buttons are
not likely to be pressed accidentally. Pressing a button may cause the key to
emit radio waves that could interfere with the operation of the aircraft.
■ Conditions affecting the operation of the smart entry & start system or
wireless remote control
Vehicles without a smart entry & start system
The wireless remote control function may not operate normally in the follow-
ing situations:
● When the wireless key battery is depleted
● Near a TV tower, radio station, electric power plant, airport or other facility
that generates strong radio waves
● When carrying a portable radio, cellular phone or other wireless communi-
cation devices
● When multiple wireless keys are in the vicinity
● When the wireless key is in contact with, or is covered by a metallic object
● When a wireless key (that emits radio waves) is being used nearby
● When the wireless key has been left near an electrical appliance such as a
personal computer
● If window tint with a metallic content or metallic objects are attached to the
rear window
Vehicles with a smart entry & start system
P. 174
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1483-1. Key information
C-HR_OM_Europe_OM10528E
■ Key battery depletion
Vehicles without a smart entry & start system
If the wireless remote control function does not operate, the battery may be
depleted. Replace the battery when necessary. ( P. 652)
Vehicles with a smart entry & start system
● The standard battery life is 1 to 2 years.
● If the battery becomes low, an alarm will sound in the cabin when the engine
stops. ( P. 652)
● As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indi-
cate that the electronic key battery may be depleted. Replace the battery
when necessary. ( P. 652)
• The smart entry & start system or the wireless remote control does not
operate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
• The battery can be exchanged by the users. ( P. 652) However, as there
may be damage to the key when exchanging, it is recommended to have
the battery exchanged at any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
● To avoid serious deterioration, do not leave the electronic key within 1 m
(3 ft.) of the following electrical appliances that produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
Page 149 of 812
1493-1. Key information
3
Operation of each component
C-HR_OM_Europe_OM10528E
■ When the key battery is fully depleted
P. 652
■ Confirmation of the registered key number (vehicles with a smart entry &
start system)
The number of keys already registered to the vehicle can be confirmed. Ask
any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer for details.
■ If a wrong key is used
On some models, the key cylinder rotates freely, isolated from the internal
mechanism.
■ Customization
Settings (e.g. wireless remote control system) can be changed.
(Customizable features: P. 776)
Page 159 of 812

1593-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_OM_Europe_OM10528E
■ Door lock buzzer
Vehicles without a smart entry & start system
If an attempt to lock the doors using the wireless remote control is made
when a door is not fully closed, a buzzer will sound continuously for 10 sec-
onds. Fully close the door to stop the buzzer, and lock the doors again.
Vehicles with a smart entry & start system
If an attempt to lock the doors using the entry function or wireless remote
control is made when a door is not fully closed, a buzzer will sound continu-
ously for 5 seconds. Fully close the door to stop the buzzer, and lock the
doors again.
■ Setting the alarm (if equipped)
Lock the doors will set the alarm system. ( P. 97)
■ If the smart entry & start system or the wireless remote control does not
operate properly
Vehicles with a smart entry & start system: Use the mechanical key to lock
and unlock the doors. ( P. 747)
Replace the key battery with a new one if it is depleted. ( P. 652)
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1733-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_OM_Europe_OM10528E
■ When “Entry & start system malfunction see owner’s manual” is dis-
played on the multi-information display
The system may be malfunctioning. Have the vehicle inspected by any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable repairer
immediately.
■ Battery-saving function
The battery-saving function will be activated in order to prevent the electronic
key battery and the vehicle battery from being discharged while the vehicle is
not operated for a long time.
● In the following situations, the smart entry & start system may take some
time to unlock the doors.
• The electronic key has been left within approximately 2 m (6 ft.) of the
outside of the vehicle for 10 minutes or longer.
• The smart entry & start system has not been used for 5 days or longer.
● If the smart entry & start system has not been used for 14 days or longer,
the doors cannot be unlocked from any door except the driver’s door. In this
case, hold the driver’s door handle, or use the wireless remote control or
mechanical key to unlock the doors.
■ Electronic key battery-saving function
When battery-saving mode is set, battery
depletion is minimized by stopping the
electronic key from receiving radio waves.
Press twice while pressing and hold-
ing . Confirm that the electronic key
indicator flashes 4 times.
While the battery-saving mode is set, the
smart entry & start system cannot be
used. To cancel the function, press any of
the electronic key buttons.