7538-2. Steps to take in an emergency
8
When trouble arises
C-HR_OM_Europe_OM10528E
■ When recharging or replacing the battery
● Vehicles with a smart entry & start system: In some cases, it may not be
possible to unlock the doors using the smart entry & start system when the
battery is discharged. Use the wireless remote control or the mechanical
key to lock or unlock the doors.
● Vehicles with a smart entry & start system: The engine may not start on the
first attempt after the battery has recharged but will start normally after the
second attempt. This is not a malfunction.
● Vehicles with a smart entry & start system: The engine switch mode is mem-
orized by the vehicle. When the battery is reconnected, the system will
return to the mode it was in before the battery was discharged. Before dis-
connecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
● Vehicles with a Stop & Start system: For a while after the battery terminals
have been disconnected or reconnected, for a while after the battery has
been replaced, the Stop & Start system may not automatically stop the
engine for approximately 5 to 60 minutes.
■ When exchanging the battery (vehicles with a Stop & Start system)
Use a battery specified for use with the Stop & Start system and equivalent to
a genuine battery. If an unsupported battery is used, Stop & Start system
functions may be restricted to protect the battery.
Also, battery performance may decrease and the engine may not be able to
restart. Contact any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer for details.
792What to do if... (Troubleshooting)
C-HR_OM_Europe_OM10528E
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer. ( P. 147)
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately. ( P. 154)
●Is the key battery weak or depleted? (P. 652)
●Vehicles with a smart entry & start system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( P. 238)
●Vehicles with a smart entry & start system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. ( P. 147, 174)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 161)
If you have a problem, check the following before contacting any
authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
793What to do if... (Troubleshooting)
C-HR_OM_Europe_OM10528E
●Vehicles with a manual transmission:
Do you turn the key with the clutch pedal depressed firmly? ( P. 233)
●Vehicles with a Multidrive:
Is the shift lever in P? ( P. 2 3 4 )
●Is the steering wheel unlocked? (P. 234)
●Is the battery discharged? (P. 750)
●Vehicles with a Multidrive:
Did you press the engine switch while firmly depressing the brake pedal?
( P. 236)
●Vehicles with a manual transmission:
Did you press the engine switch while firmly depressing the clutch pedal?
( P. 236)
●Vehicles with a Multidrive:
Is the shift lever in P? ( P. 2 4 0 )
●Is the electronic key anywhere detectable inside the vehicle? (P. 172)
●Is the steering wheel unlocked? (P. 240)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. ( P. 748)
●Is the battery discharged? (P. 750)
If you think something is wrong
The engine does not start (vehicles without a smart entry &
start system)
The engine does not start (vehicles with a smart entry &
start system)
798Alphabetical index
C-HR_OM_Europe_OM10528E
Back door ................................ 165
Back-up lights
Replacing light bulb............... 669
Wattage................................. 773
Battery ...................................... 626
Checking ............................... 626
If the vehicle has discharged
battery................................. 750
Preparing and checking
before winter....................... 470
Warning light ......................... 693
Blind Spot Monitor (BSM) ....... 392
BSM function......................... 398
RCTA function....................... 403
Bluetooth®
Audio system ........................ 541
Hands-free system
(for cellular phone).............. 545
Bottle holders........................... 585
Brake
Fluid ...................................... 771
Parking brake ........................ 256
Warning light ......................... 693
Brake assist.............................. 462
Break-in tips ............................ 213
Brightness control
Meter light control ......... 122, 132
BSM (Blind Spot Monitor) ....... 392
BSM function......................... 398
RCTA function....................... 403
Care................................... 600, 605
Aluminum wheels.................. 601
Exterior ................................. 600
Interior................................... 605
Seat belts .............................. 606
Cargo hooks............................. 587
CD player .................................. 490
Chains....................................... 473
Child restraint system ............... 61
Fixed with a seat belt .............. 71
Fixed with an ISOFIX
rigid anchor........................... 78
Points to remember ................ 61
Riding with children................. 60
Types of child restraint system
installation method ............... 66
Using an anchor bracket ......... 84
Child safety ................................ 60
Airbag precautions .................. 46
Battery precautions ....... 628, 754
Child restraint system ............. 61
How your child should wear
the seat belt.......................... 40
Installing child restraints ......... 66
Power window lock switch .... 201
Power window
precautions......................... 205
Rear door child-protectors .... 161
Removed electronic key
battery precautions ............. 655
Seat belt precautions .............. 42
Seat heater precautions........ 577
BC
800Alphabetical index
C-HR_OM_Europe_OM10528E
Eco Driving Indicator....... 118, 134
Electric Power Steering
(EPS) ....................................... 463
Warning light ......................... 694
Electronic key .......................... 144
Battery-saving function ......... 173
If the electronic key does not
operate properly ................. 747
Replacing the battery ............ 652
Emergency, in case of
If a warning light turns on ...... 693
If a warning message is
displayed ............................ 704
If the battery is discharged .... 750
If the electronic key does
not operate properly ........... 747
If the engine will not start ...... 745
If the warning buzzer
sounds ................................ 693
If you have a flat tire...... 710, 730
If you think something is
wrong .................................. 691
If your vehicle becomes
stuck ................................... 759
If your vehicle has to be
stopped in an
emergency.......................... 681
If your vehicle needs to be
towed .................................. 683
If your vehicle overheats ....... 756
Emergency flashers ................ 680
Emergency tire puncture
repair kit ................................. 710
Engine....................................... 764
ACCESSORY mode ............. 238
Compartment ........................ 618
Engine switch................ 233, 236
Hood ..................................... 615
How to start the
engine......................... 233, 236
Identification number ............ 764
If the engine will not start ...... 745
Ignition switch
(engine switch) ........... 233, 236
Overheating .......................... 756
Engine coolant ......................... 623
Capacity ................................ 768
Checking ............................... 623
Preparing and checking
before winter....................... 470
Warning light ......................... 698
Engine coolant temperature
gauge...................................... 119
Engine immobilizer system ...... 87
Engine oil ................................. 619
Capacity ................................ 765
Checking ............................... 619
Oil level warning light ............ 693
Oil pressure warning light ..... 693
Preparing and checking
before winter....................... 470
Engine oil maintenance
data ......................................... 621
Engine switch .................. 233, 236
EPS (Electric Power
Steering)................................. 463
Warning light ......................... 694
E
802Alphabetical index
C-HR_OM_Europe_OM10528E
Hill-start assist control ............ 462
Hood.......................................... 615
Open ..................................... 615
Hooks
Cargo hooks.......................... 587
Grocery bag hooks................ 587
Retaining hooks (floor mat) ..... 34
Horn .......................................... 194
Identification ............................ 763
Engine ................................... 764
Vehicle .................................. 763
Ignition switch
(engine switch) .............. 233, 236
Illuminated entry system......... 582
Immobilizer system ................... 87
Indicators.................................. 112
Initialization
Engine oil maintenance
data..................................... 621
Item to initialize ..................... 789
Power windows ..................... 203
S-IPA (Simple Intelligent
Parking Assist System)....... 452
Tire pressure warning
system ................................ 633
Inside rear view mirror ............ 196
Instrument cluster
light control.................... 122, 132
Intercooler ................................ 618
Intercooler coolant .................. 623
Capacity ................................ 768
Checking ............................... 623
Preparing and checking
before winter....................... 470
Interior lights ............................ 580
ISOFIX rigid anchors ................. 66
Jack
Positioning the jack ............... 617
Vehicle-equipped
jack ............................. 713, 731
Jack handle ...................... 713, 731
Jam protection function.......... 202
Keyless entry
Smart entry &
start system ................ 155, 165
Wireless remote
control......................... 156, 165
Keys .......................................... 144
Battery-saving function ......... 173
Electronic key ....................... 144
Engine switch................ 233, 236
If the electronic key does not
operate properly ................. 747
If you lose your keys ............. 147
Key number plate.................. 144
Keyless entry ................ 155, 165
Mechanical key ..................... 146
Replacing the battery ............ 652
Warning buzzer..................... 172
Wireless remote control
key...................................... 145
Knee airbags .............................. 43
I
J
K
805Alphabetical index
C-HR_OM_Europe_OM10528E
Radiator .................................... 625
Radio ......................................... 485
Rear fog light
Replacing light bulb............... 671
Switch ................................... 276
Rear seat
Folding down......................... 188
Rear turn signal lights
Replacing light bulbs ............. 667
Turn signal lever ................... 255
Wattage................................. 773
Rear view mirror
Inside rear view mirror .......... 196
Outside rear view mirrors ...... 198
Rear window
defogger ......................... 562, 569
Rear window wiper .................. 283
Refueling .................................. 285
Capacity ................................ 764
Fuel types ............................. 764
Opening the fuel tank cap ..... 287
When the fuel filler door
cannot be opened ............... 288
Replacing
Electronic key battery............ 652
Fuses .................................... 656
Light bulbs............................. 661
Tires ...................................... 730
Wireless remote control
battery................................. 652
Road Sign Assist (RSA) .......... 330
RSA (Road Sign Assist) .......... 330
S-IPA (Simple Intelligent
Parking Assist System) ........ 420
Seat belt reminder light........... 697
Seat belts.................................... 38
Adjusting the seat belt ............ 39
Child restraint system
installation ............................ 66
Cleaning and maintaining
the seat belt........................ 606
Emergency Locking Retractor
(ELR) .................................... 40
How to wear your seat belt ..... 36
How your child should wear
the seat belt.......................... 40
Pregnant women, proper
seat belt use ......................... 41
Reminder light and buzzer .... 697
Seat belt pretensioners ........... 39
SRS warning light ................. 694
Seat heaters ............................. 577
Seats ................................. 186, 188
Adjustment ............................ 186
Adjustment precautions ........ 187
Child seats/child restraint
system installation ................ 66
Cleaning................................ 605
Front seats ............................ 186
Head restraints ..................... 190
Properly sitting in the seat ...... 36
Rear seats ............................ 188
Seat heaters ......................... 577
RS
810Alphabetical index
C-HR_OM_Europe_OM10528E
Warning messages .................. 704
Washer .............................. 278, 283
Checking ............................... 630
Preparing and checking
before winter....................... 470
Switch ........................... 278, 283
Washing and waxing ............... 600
Weight ....................................... 762
What to do if...
(Troubleshooting).................. 792
Wheels ...................................... 646
Replacing .............................. 646
Size ....................................... 772
Window glasses ....................... 201
Window lock switch................. 201
Windows ................................... 201
Power windows ..................... 201
Rear window
defogger ..................... 562, 569
Windshield wiper de-icer ........ 570
Windshield wipers ................... 278
Intermittent wiper with
interval adjuster .................. 278
Rain-sensing windshield
wipers ................................. 279
Winter driving tips ................... 470
Wireless remote control key ... 145
Battery-saving function ......... 173
Locking/Unlocking ......... 145 , 156
Replacing the battery ............ 652
WMA disc.................................. 490