5938-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components
5968-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
Malfunction indicator lamp (warning buzzer)
Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system.
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system.
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightWarning light/Details/Actions
6028-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
■Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage tempo-
rarily drops, the electric power steering system warning light may come on
and the warning buzzer may sound.
■ If the malfunction indicator lamp comes on while driving
For some models, the malfunction indicator lamp will come on if the fuel tank
becomes completely empty. If the fuel tank is empty, refuel the vehicle imme-
diately. The malfunction indicator lamp will go off after several trips.
If the malfunction indicator lamp does not go off, contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■ Front passenger detection sensor, seat belt reminder and warning
buzzer
● If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
■ When the tire pressure warning light comes on
Inspect the appearance of the tire to check that the tire is not punctured.
If the tire is punctured: P. 612, 632
If the tire is not punctured:
Carry out the following procedure after the tire temperature has lowered suffi-
ciently.
● Check the tire inflation pressure and adjust to the appropriate level.
● If the warning light does not go out even after several minutes, check that
the tire inflation pressure is at the specified level and carry out initialization.
( P. 544)
The warning light may come on again if the above operations are conducted
without first allowing the tire temperature to lower sufficiently.
6048-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
WARNING
■If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact any authorized
Toyota retailer or Toyota authorized r epairer, or any reliable repairer. The
vehicle will become extremely unstable during braking, and the ABS system
may fail, which could cause an accident resulting in death or serious injury.
■ When the electric power steering system warning light comes on
When the light comes on yellow, the assist to the power steering is
restricted. When the light comes on red, the assist to the power steering is
lost and handling operations of the steering wheel become extremely
heavy. When steering wheel operations are heavier than usual, grip the
steering wheel firmly and operate it using more force than usual.
■ If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could cause a
loss of vehicle control and result in death or serious injury.
● Stop your vehicle in a safe place as soon as possible. Adjust the tire infla-
tion pressure immediately.
● Vehicles with spare tire: If the tire pressure warning light comes on even
after tire inflation pressure adjustment, it is probable that you have a flat
tire. Check the tires. If a tire is flat, change it with the spare tire and have
the flat tire repaired by the nearest any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
● Vehicles with emergency tire puncture repair kit: If the tire pressure warn-
ing light comes on even after tire inflat ion pressure adjustment, it is proba-
ble that you have a flat tire. Check the tire s. If a tire is flat, repair the flat tire
by using emergency tire puncture repair kit. ( P. 612)
● Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate, you
could lose control of the steering wheel or the brakes.
6118-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
■If “Shift is in Release Accelerator Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and
the shift lever is in N.
Release the accelerator pedal and shift the shift lever to D or R.
■ If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid system for
approximately 5 minutes to recharge the 12-volt battery.
■ If “A New Key has been Registered Contact Your Dealer for Details” is
shown
This message will be displayed each time the driver's door is opened when
the doors are unlocked from the outside for approximately one week after a
new electronic key has been registered.
If this message is displayed but you have not had a new electronic key regis-
tered, ask any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer to check if an unknown electronic key (other than those in
your possession) has been registered.
■ If “Front Camera Unavailable.” or “Front Camera Vision Blocked. Clean
and Demist Windshield.” is displayed.
The following systems may be suspended until the problem shown in the
message is resolved.
● PCS (Pre-Collision System)*
●LDA (Lane Departure Alert with steering control)*
●Dynamic radar cruise control with full-speed range*
●Automatic High Beam*
*: If equipped
■ Warning buzzer
P. 603
700Alphabetical index
C-HR_HV_OM_Europe_OM10538E
ECB (Electronically
Controlled Brake System) .... 402
Eco drive mode ........................ 328
Electric motor
Location .................................. 87
Specification.......................... 669
Electric Power Steering (EPS)
Function ................................ 403
Warning light ......................... 596
Electronic key
If the electronic key does not
operate properly ................. 648
Replacing the battery ............ 561
Electronically Controlled
Brake System (ECB).............. 402
Emergency flashers................. 586
Emergency, in case of
If a warning buzzer sounds ... 595
If a warning light turns on ...... 595
If a warning message is
displayed ............................ 606
If the 12-volt battery is
discharged .......................... 651
If the electronic key does not
operate properly ................. 648
If the hybrid system will not
start..................................... 646
If you have a flat tire...... 612, 632
If you lose your keys ..... 145, 148
If you think something is
wrong .................................. 594
If your vehicle becomes
stuck ................................... 662
If your vehicle has to be
stopped in an emergency ... 587
If your vehicle needs to be
towed .................................. 588
If your vehicle overheats ....... 657
Energy monitor ........................ 138
Engine
Accessory mode ................... 222
Compartment ........................ 529
Engine switch........................ 221
Exhaust gas precautions ........ 56
Hood ..................................... 526
How to start the hybrid
system ................................ 221
Identification number ............ 668
If the hybrid system will not
start .................................... 646
If your vehicle has to be
stopped in an emergency ... 587
Ignition switch
(power switch) .................... 221
Overheating .......................... 657
Power switch......................... 221
Engine coolant
Capacity ................................ 672
Checking ............................... 533
Preparing and checking
before winter....................... 412
Warning light ......................... 600
Engine oil
Capacity ................................ 670
Checking ............................... 530
Oil pressure warning light ..... 595
Preparing and checking
before winter....................... 412
Engine switch .......................... 221
Auto power off function ......... 223
Changing the power switch
modes................................. 222
If your vehicle has to be
stopped in an emergency ... 587
Starting the hybrid system .... 221
EPS (Electronic Power Steering)
Function ................................ 403
Warning light ......................... 596
EV indicator.............................. 122
EV drive mode.......................... 228
Exhaust gas precautions .......... 56
E
702Alphabetical index
C-HR_HV_OM_Europe_OM10538E
Hands-free system
(for cellular phone)*.............. 467
Head restraints......................... 182
Headlight cleaners ................... 256
Headlights ................................ 244
Automatic headlight
leveling ............................... 248
Automatic High Beam ........... 249
Follow me home system ....... 245
Light switch ........................... 244
Manual headlight
leveling dial......................... 246
Replacing light bulbs ............. 570
Wattage................................. 676
Heated steering wheel ............. 488
Heaters
Automatic air conditioning
system ................................ 478
Heated steering wheel .......... 488
Outside rear view mirrors ...... 482
Seat heaters.......................... 488
High coolant temperature
warning light .......................... 600
High mounted stoplight
Replacing .............................. 582
Hill-start assist control ............ 403
Hood.......................................... 526
Hooks
Cargo hooks ......................... 497
Grocery bag hook ................. 497
Retaining hooks (floor mat)..... 34
Horn .......................................... 186
Hybrid battery (traction battery)
Location .................................. 92
Specification ......................... 669
Hybrid battery
(traction battery) air intake
vent ........................................... 93
Hybrid system ............................ 87
Brake Override System......... 202
Drive-Start Control ................ 202
Emergency shut off system .... 93
Energy monitor/consumption
screen................................. 138
EV drive mode ...................... 228
High voltage components ....... 92
Hybrid System Indicator........ 127
Hybrid system precautions ..... 92
Hybrid vehicle driving tips ..... 409
If the hybrid system will not
start .................................... 646
Overheating .......................... 657
Power switch......................... 221
Regenerative braking.............. 89
Starting the hybrid system .... 221
Hybrid System Indicator ......... 127
Hybrid transmission ................ 231
H
705Alphabetical index
C-HR_HV_OM_Europe_OM10538E
Navigation system*
Odometer .................................. 125
Oil
Engine oil .............................. 670
Opener
Back door .............................. 158
Fuel filler door ....................... 264
Hood ..................................... 526
Outside rear view mirrors ....... 190
Adjustment ............................ 190
Blind Spot Monitor................. 335
Folding .................................. 191
Outside rear view mirror
defoggers............................ 482
Outside temperature
display .................................... 125
Overheating .............................. 657
Overheating, Engine ................ 657
Parking assist sensors
S-IPA (Simple Intelligent
Parking Assist System)....... 363
Toyota parking
assist-sensor ...................... 351
Parking brake ........................... 236
Parking brake engaged
warning buzzer ................... 239
Warning light ................. 597, 598
PCS (Pre-Crash Safety)
Enabling/disabling the
system ................................ 278
Function ................................ 274
Warning light ......................... 598
Personal lights ......................... 491
Wattage ................................ 676
Power control unit coolant
Capacity ................................ 672
Checking ............................... 533
Preparing and checking
before winter....................... 412
Radiator ................................ 535
Power outlets ........................... 507
Power steering (Electric
Power Steering system) ....... 403
Warning light ......................... 596
Power switch............................ 221
Auto power off function ......... 223
Changing the power
switch modes...................... 222
If your vehicle has to be
stopped in an emergency ... 587
Starting the hybrid
system ................................ 221
Power windows
Catch protection function ...... 194
Door lock linked window
operation ............................ 196
Jam protection function......... 194
Operation .............................. 193
Window lock switch............... 193
Pre-Crash Safety (PCS)
Enabling/disabling the
system ................................ 278
Function ................................ 274
Warning light ......................... 598
N
O
P
*: For vehicles with navigation system or multimedia system,
refer to the “Navigation and multimedia system Owner’s manual”.