2016 TOYOTA AURIS HYBRID hybrid system does not start

TABLE OF CONTENTS6
UK AURIS_HV_HB_EE (OM12K47E)8-1. Essential information
Emergency flashers ...........482
If your vehicle has to be stopped in an
emergency .......................483
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................484
If you think something is wrong ...............................490
If a warning light turns on or a warning buzzer
sounds .............................491
If a warning message is displayed .........................498
If you have a flat tire (vehicles with
a spare tire) .....................507
If you have a flat tire (vehicles with an
emergency tire
puncture repair kit)...........519
If the hybrid system will not start............................534
If the electronic key does not operate properly ........536
If the 12-volt battery is discharged .......................539
If your vehicle overheats .........................544
If the vehicle becomes stuck ................................549 9-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 552
Fuel information ................ 564
9-2. Customization Customizable features ...... 566
9-3. Initialization Items to initialize................ 573
What to do if... (Troubleshooting) .................... 576
Alphabetical index...................... 579
8When trouble arises9Vehicle specifications
Index

731-2. Hybrid system
1
For safety and security
UK AURIS_HV_HB_EE (OM12K47E)
■Regenerative braking
In the following situations, kinetic ener gy is converted to electric energy and
deceleration force can be obtained in conjunction with the recharging of the
hybrid battery (traction battery).
● The accelerator pedal is released while driving with the shift position in D or
B.
● The brake pedal is depressed while driving with the shift position in D or B.
■ EV indicator
■ Conditions in which the gasoline engine may not stop
The gasoline engine starts and stops automatically. However, it may not stop
automatically in the following conditions:
●During gasoline engine warm-up
● During hybrid battery (traction battery) charging
● When the temperature of the hybrid battery (traction battery) is high or low
● When the heater is switched on
■ Charging the hybrid battery (traction battery)
As the gasoline engine charges the hybrid battery (traction battery), the bat-
tery does not need to be charged from an outside source. However, if the
vehicle is left parked for a long time t he hybrid battery (traction battery) will
slowly discharge. For this reason, be sure to drive the vehicle at least once
every few months for at least 30 minutes or 16 km (10 miles). If the hybrid
battery (traction battery) becomes fully discharged and you are unable to start
the hybrid system, contact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
■ Charging the 12-volt battery
→ P. 541
The EV indicator will be displayed on the
multi-information display when the vehicle
is driven using only the electric motor
(traction motor) or the gasoline engine is
stopped.

771-2. Hybrid system
1
For safety and security
UK AURIS_HV_HB_EE (OM12K47E)
■If a warning light comes on, a warn ing message is displayed, or the 12-
volt battery is disconnected
The hybrid system may not start. In this case, try to start the system again. If
the “READY” indicator does not come on, contact any authorized Toyota
dealer or repairer, or another duly qualified and equipped professional.
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cannot be started,
refuel the vehicle with at least enough gasoline to make the low fuel level
warning light ( →P. 493) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The standard amount of fuel is about
8.1 L [2.2 gal., 1.8 Imp. gal.], when the vehicle is on a level surface. This
value may vary when the vehicle is on a slope. Add extra fuel when the vehi-
cle is inclined.)
■ Electromagnetic waves
●High voltage parts and cables on hybrid vehicles incorporate electromag-
netic shielding, and therefore emit approximately the same amount of elec-
tromagnetic waves as conventional gasoline powered vehicles or home
electronic appliances.
● Your vehicle may cause sound interference in some third party-produced
radio parts.
■ Hybrid battery (traction battery)
The hybrid battery (traction battery) has a limited service life. The lifespan of
the hybrid battery (traction battery) can change in accordance with driving
style and driving conditions.
■ Declaration of conformity
This model conforms to hydrogen emissions according to regulation ECE100
(Battery electric vehicle safety).

82
UK AURIS_HV_HB_EE (OM12K47E)
1-3. Theft deterrent system
The indicator light flashes after
the power switch has been turned
off to indicate that the system is
operating.
The indicator light stops flashing
after the power switch has been
turned to ACCESSORY or ON
mode to indicate that the system
has been canceled.
■System maintenance
The vehicle has a maintenance-free type immobilizer system.
■ Conditions that may cause the system to malfunction
● If the grip portion of the key is in contact with a metallic object
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
Immobilizer system
The vehicle’s keys have built-in transponder chips that prevent
the hybrid system from starting if a key has not been previously
registered in the vehicle’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi-
cle.
This system is designed to help prevent vehicle theft but does
not guarantee absolute security against all vehicle thefts.

1022. Instrument cluster
UK AURIS_HV_HB_EE (OM12K47E)
*1: These lights turn on when the power switch is turned to ON mode to indi-cate that a system check is being performed. They will turn off after the
hybrid system is on, or after a few seconds. There may be a malfunction in
a system if a light does not come on, or if the lights do not turn off. Have
the vehicle inspected by any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
*2: The light flashes to indicate that the system is operating.
*3: This light illuminates on the center panel.
*4: When the outside temperature is approxim ately 3°C (37°F) or lower, the
indicator will flash for approximately 10 seconds, then stay on.
*4Low outside tempera-
ture indicator ( →P. 108) Shift position indicators
(
→ P. 219)
*1, 3“PASSENGER AIR
BAG” indicator ( →P. 48)
WARNING
■ If a safety system warning light does not come on
Should a safety system light such as the ABS and SRS warning light not
come on when you start the hybrid system, this could mean that these sys-
tems are not available to help protect you in an accident, which could result
in death or serious injury. Have the vehicle inspected by any authorized
Toyota dealer or repairer, or another duly qualified and equipped profes-
sional immediately if this occurs.

1223-1. Key information
UK AURIS_HV_HB_EE (OM12K47E)■
Electronic key battery depletion
●The standard battery life is 1 to 2 years.
● If the battery becomes low, an alarm will sound in the cabin when the hybrid
system stops.
● As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indi-
cate that the electronic key battery may be depleted. Replace the battery
when necessary. ( →P. 459)
• The smart entry & start system, push button start or the wireless remote control does not operate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
● To avoid serious deterioration, do not leave the electronic key within 1 m (3
ft.) of the following electrical appliances that produce a magnetic field.
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■ When the electronic key battery is fully depleted
→ P. 459
■ Confirmation of the registered key number
The number of keys already registered to the vehicle can be confirmed. Ask
any authorized Toyota dealer or re pairer, or another duly qualified and
equipped professional for details.
■ If a wrong key is used
The key cylinder rotates freely, isolated from the internal mechanism.
■ Customization
Settings (e.g. wireless remote control system) can be changed.
(Customizable features: →P. 566)
■ Certification for the wireless remote control
→ P. 140, 158

1393-2. Opening, closing and locking the doors
UK AURIS_HV_HB_EE (OM12K47E)
3
Operation of each component
●If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a message may be shown on the multi-information dis-
play and a buzzer will sound outside the vehicle. To turn off the alarm, lock
all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again.
● A sudden handle operation or a handle operation immediately after entering
the effective range may prevent the doors from being unlocked. Touch the
door unlock sensor and check that the doors are unlocked before pulling the
door handle again.
● If there is another electronic key in the detection area, it may take slightly
longer to unlock the doors after the door handle is gripped.
■ When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not leave the electronic key within 2 m
(6 ft.) of the vehicle.
● The smart entry & start system can be deactivated in advance. ( →P. 566)
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electronic key, the key
may not be detected correctly and the system may not operate properly. (The
alarm may go off accidentally, or the door lock prevention function may not
operate.)
■ If the smart entry & start system does not operate properly
●Locking and unlocking the doors: Use the mechanical key. ( →P. 536)
● Starting the hybrid system: →P. 537
■ Customization
Settings (e. g. smart entry & start system) can be changed.
(Customizable features: →P. 566)
■ If the smart entry & start system h as been deactivated in a customized
setting
● Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( →P. 124, 536)
● Starting the hybrid system and changing power switch modes: →P. 537
● Stopping the hybrid system: →P. 212

1573-2. Opening, closing and locking the doors
UK AURIS_HV_HB_EE (OM12K47E)
3
Operation of each component
■Conditions affecting operation
The push button start uses weak radio waves. In the following situations, the
communication between the electronic key and the vehicle may be affected,
preventing the push button start, wireless remote control and immobilizer sys-
tem from operating properly: (Ways of coping: →P. 536)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or electronic
devices
■ To operate the system properly
Make sure to carry the electronic key when operating the system.
Depending on the position and holding condition of the electronic key, the key
may not be detected correctly and the system may not operate properly.
■ If the push button start does not operate properly
Starting the hybrid system: →P. 2 11
■ Customization
It is possible to deactivate the push button start.
(Customizable features →P. 566)
■ If the push button start has been deactivated in a customized setting
● Starting the hybrid system and changing power switch modes: →P. 537
● Stopping the hybrid system: →P. 212