Page 487 of 592
4878-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
8
When trouble arises
Take out the towing eyelet. (→P. 508, 520)
Remove the eyelet cover using
a flathead screwdriver.
To prevent damage, cover the tip of
the screwdriver with a rag.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench
* or hard metal bar.
*: If the vehicle is not equipped with a wheel nut wrench, a wheel nut
wrench can be purchased at any
authorized Toyota dealer or
repairer, or another duly qualified
and equipped professional.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift position to N and release the parking brake.
Emergency towing procedure
1
2
3
4
5
6
7
Page 488 of 592

4888-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased at
any authorized Toyota dealer or re pairer, or another duly qualified and
equipped professional.
Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage compartment. ( →P. 508)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 489 of 592

4898-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ To prevent damage to the vehicle when using a flatbed truck
●Do not drive over wheel chocks, as doing so may damage the tires.
● Do not tie down the vehicle over any parts other than the tires (do not use
parts such as the suspension).
Page 508 of 592
5088-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
Location of the spare tire, jack and tools
Tool bag
Wheel nut wrench
Jack handleTowing eyelet
Jack
Spare tire1
2
3
4
5
6
Page 520 of 592
5208-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)■
Location of the emergency tire puncture repair kit
Towing eyelet Emergency tire puncture
repair kit12
Page 550 of 592
5508-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)NOTICE
■
To avoid damaging the transmission and other components
●Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Page 552 of 592
552
UK AURIS_HV_HB_EE (OM12K47E)
9-1. Specifications
*1: Unladen vehicles
*2: Vehicles with 195/65R15 tires
*3: Vehicles with 205/55R16 tires
*4: Vehicles with 225/45R17 tires
*5: Gross vehicle mass is specified on the information tag (manufacturer’slabel). (
→P. 204)
*6: Vehicles with towing package (→P. 201)
Maintenance data (fuel, oil level, etc.)
Dimensions and weights
Overall length 4330 mm (170.5 in.)
Overall width 1760 mm (69.3 in.)
Overall height*11475 mm (58.1 in.)
Wheelbase 2600 mm (102.4 in.)
Tread
Front 1535 mm (60.4 in.)
*2
1525 mm (60.0 in.)*3
1515 mm (59.6 in.)*4
Rear1525 mm (60.0 in.)
*2
1515 mm (59.6 in.)*3
1505 mm (59.3 in.)*4
Gross vehicle mass*51840 kg (4057 lb.)
1815 kg (4002 lb.)
Maximum permis-
sible axle capacityFront 1020 kg (2249 lb.)
Rear 1010 kg (2227 lb.)
Drawbar load*655 kg (121 lb.)
Towing capacity*6385 kg (848 lb.)
Page 562 of 592