
ious injury.
CAUTION
Do not carry spray cans, containers
with flammable or corrosive liquids
or any other dangerous items inside
the vehicle.
NOTE
For better fuel economy, do not carry
unneeded cargo.
&Vehicle capacity weight
Vehicle placard
The load capacity of your vehicle is
determined by weight, not by available
cargo space. The maximum load you can
carry in your vehicle is shown on the
vehicle placard attached to the driver ’s
side door pillar. It includes the total weight
of the driver and all passengers and their
belongings, any optional equipment such
as a trailer hitch, roof rack or bike carrier,
etc., and the tongue load of a trailer.
& GVWR and GAWR (Gross
Vehicle Weight Rating and
Gross Axle Weight Rating)
Certification label
The certification label attached to the
bottom of driver ’s side door pillar shows
GVWR (Gross Vehicle Weight Rating) and
GAWR (Gross Axle Weight Rating).
The GVW (Gross Vehicle Weight) must
never exceed the GVWR. GVW is the
combined total of weight of the vehicle,
fuel, driver, all passengers, luggage, any
optional equipment and trailer tongue
load. Therefore, the GVW changes de-
pending on the situation. The GVWR
equals Curb Weight (actual weight of your
vehicle –including standard equipment,
fluids, emergency tools and spare tire
Driving tips/Loading your vehicle
–CONTINUED –8-13

Driving tips/Trailer towing (Crosstrek models)
maximum gross weight. The chains
should cross under the trailer tongue to
prevent the tongue from dropping onto the
ground in case it should disconnect from
the hitch ball. Allow sufficient slack in the
chains taking tight turn situations into
account; however, be careful not to let
them drag on the ground.
WARNING
Do not connect safety chains to any
part of the vehicle other than the
safety chain hooks.
Hitch harness connector
8. Connect the hitch wire harness’s black
four-pin wire connector to the towing
trailer ’s wire harness. 9. Confirm proper function of the hitch
wire harness by individually activating the
brake, stop and turn signal lights on the
trailer.
NOTE
Always disconnect the trailer wire har-
ness before launching or retrieving a
watercraft.
&
If not towing a trailer
. Remove the ball mount from the hitch
receiver tube and insert the receiver cover
onto the hitch receiver tube.
. Place the dust cap over the four-pin
connector of the hitch wire harness to
protect against possible damage.
. Occasionally lubricate terminals of the
four-pin connector using terminal grease.
Trailer towing (Crosstrek
models)
CAUTION
This “Trailer towing ”section is
applicable for Crosstrek models.
Other vehicle models are neither
designed nor intended to be used
for trailer towing. Therefore, never
tow a trailer with other vehicle
models.
Your vehicle is designed and intended to
be used primarily as a passenger-carrying
vehicle. Towing a trailer puts additional
loads on your vehicle’ s engine, drivetrain,
brakes, tires and suspension and has an
adverse effect on fuel economy.
If you do decide to tow a trailer, your safety
and satisfaction depend upon proper use
of correct equipment and cautious opera-
tion of your vehicle. Seek the advice of
your SUBARU dealer to assist you in
purchasing a hitch and other necessary
towing equipment appropriate for your
vehicle. Do not use towing equipment
other than genuine SUBARU towing
equipment. In addition, be sure to follow
the instructions for proper installation and
use provided by the trailer or caravan ’s
8-18

In case of emergency/Towing
the vehicle and stow it in the tool bucket.
Fit the towing hook cover on the bumper.
WARNING
.Do not use the towing hook
except when towing your vehicle.
. Be sure to remove the towing
hook after towing. Leaving the
towing hook mounted on the
vehicle could interfere with prop-
er operation of the fuel pump
shut off function when the vehi-
cle is struck from behind.
! Front tie-down hooks
The front tie-down hooks are located
between each of the front tires and the
front bumper. !
Rear tie-down holes
1) Rear tie-down hole
The rear tie-down holes are located near
each of the jack-up reinforcements.
WARNING
Use the rear tie-down holes only for
downward anchoring. If they are
used to anchor the vehicle in any
other direction, cables may slip out
of the holes, possibly causing a
dangerous situation.
&Using a flat-bed truck
This is the best way to transport your
vehicle. Use the following procedures to
ensure safe transportation.
1. Shift the select lever into the “P ”
position for CVT models. Shift the shift
lever into the “1st”position for MT models.
2. Pull up the parking brake lever firmly.
3. Secure the vehicle onto the carrier
9-16

In case of emergency/If your vehicle is involved in an accident
CAUTION
Never operate the rear gate open
lever with fingers because doing so
may cause an injury. Always use a
flat-head screwdriver or a similar
tool.
3. To open the rear gate, turn the lever to
the right position using a flat-head screw-
driver or a similar tool.
If your vehicle is involved in
an accident
CAUTION
If your vehicle is involved in an
accident, be sure to inspect the
ground under the vehicle before
restarting the engine. If you find that
fuel has leaked on the ground, do
not try to restart the engine. The fuel
system has been damaged and is in
need of repair. Immediately contact
the nearest automotive service facil-
ity. We recommend that you consult
your SUBARU dealer.
Your vehicle has a fuel pump shut off
system. When the vehicle sustains an
impact in an accident, etc., the fuel pump
shut off system stops supplying the fuel in
order to minimize fuel leakage.
Perform the following procedures to re-
start the engine after the system is
activated.
Models without “keyless access with
push-button start system ”:
1. Turn the ignition switch to the “LOCK”
or “ACC ”position.
2. Restart the engine. Models with
“keyless access with
push-button start system ”:
1. Turn the push-button ignition switch to
the “ACC ”or “OFF ”position.
2. Restart the engine.
9-20

Appearance care/Exterior care
Exterior care
&Washing
CAUTION
. When washing the vehicle, the
brakes may get wet. As a result,
the brake stopping distance will
be longer. To dry the brakes,
drive the vehicle at a safe speed
while lightly depressing the
brake pedal to heat up the
brakes.
. Do not wash the engine compart-
ment and area adjacent to it. If
water enters the engine air intake
or electrical parts, it will cause
engine trouble or a malfunction
of electrical equipment.
. Do not use any organic solvents
when washing the surface of the
bulb assembly cover. However, if
a detergent with organic solvents
is used to wash the cover sur-
face, completely rinse off the
detergent with water. Otherwise,
the cover surface may be da-
maged.
. For 5-door models, since your
vehicle is equipped with a rear
wiper, automatic car-wash brushes could become tangled
around it, damaging the wiper
arm and other components. Ask
the automatic car-wash operator
not to let the brushes touch the
wiper arm or to fix the wiper arm
on the rear window glass with
adhesive tape before operating
the machine.
NOTE
When having your vehicle washed in
an automatic car wash, make sure
beforehand that the car wash is of
suitable type.
The best way to preserve your vehicle’
s
beauty is frequent washing. Wash the
vehicle at least once a month to avoid
contamination by road grime.
Wash dirt off with a wet sponge and plenty
of lukewarm or cold water. Do not wash
the vehicle with hot water and in direct
sunlight.
Salt, chemicals, insects, tar, soot, tree
sap, and bird droppings should be washed
off by using a light detergent, as required.
If you use a light detergent, make certain
that it is a neutral detergent. Do not use
strong soap or chemical detergents. All
cleaning agents should be promptly flushed from the surface and not allowed
to dry there. Rinse the vehicle thoroughly
with plenty of lukewarm water. Wipe the
remaining water off with a chamois or soft
cloth.
!
Washing the underbody
Chemicals, salts and gravel used for
deicing road surfaces are extremely cor-
rosive, accelerating the corrosion of un-
derbody components, such as the exhaust
system, fuel and brake lines, brake
cables, floor pan and fenders, and sus-
pension.
Thoroughly flush the underbody and in-
side of the fenders with lukewarm or cold
water at frequent intervals to reduce the
harmful effects of such agents.
Mud and sand adhering to the underbody
components may accelerate their corro-
sion.
After driving off-road or on muddy or
sandy roads, wash the mud and sand off
the underbody. Carefully flush the suspen-
sion and axle parts, as they are particu-
larly prone to mud and sand buildup. Do
not use a sharp-edged tool to remove
caked mud.
10-2

Appearance care/Corrosion protection
Corrosion protection
Your SUBARU has been designed and
built to resist corrosion. Special materials
and protective finishes have been used on
most parts of the vehicle to help maintain
fine appearance, strength, and reliable
operation.
&Most common causes of
corrosion
The most common causes of corrosion
are:
. The accumulation of moisture retaining
dirt and debris in body panel sections,
cavities, and other areas.
. Damage to paint and other protective
coatings caused by gravel and stone
chips or minor accidents.
Corrosion is accelerated on the vehicle
when:
. It is exposed to road salt or dust control
chemicals, or used in coastal areas where
there is more salt in the air, or in areas
where there is considerable industrial
pollution.
. It is driven in areas of high humidity,
especially when temperatures range just
above freezing.
. Dampness in certain parts of the vehicle remains for a long time, even
though other parts of the vehicle may be
dry.
.
High temperatures will cause corrosion
to parts of the vehicle which cannot dry
quickly due to lack of proper ventilation.
& To help prevent corrosion
Wash the vehicle regularly to prevent
corrosion of the body and suspension
components. Also, wash the vehicle
promptly after driving on any of the
following surfaces.
. roads that have been salted to prevent
them from freezing in winter
. mud, sand, or gravel
. coastal roads
After the winter has ended, it is recom-
mended that the underbody be given a
very thorough washing.
Before the beginning of winter, check the
condition of underbody components, such
as the exhaust system, fuel and brake
lines, brake cables, suspension, steering
system, floor pan, and fenders. If any of
them are found to be rusted, they should
be given an appropriate rust prevention
treatment or should be replaced. Contact
your SUBARU dealer to perform this kind
of maintenance and treatment if you need assistance.
Repair chips and scratches in the paint as
soon as you find them.
Check the interior of the vehicle for water
and dirt accumulation under the floor mats
because that could cause corrosion.
Occasionally check under the mats to
make sure the area is dry.
Keep your garage dry. Do not park your
vehicle in a damp, poorly ventilated
garage. In such a garage, corrosion can
be caused by dampness. If you wash the
vehicle in the garage or put the vehicle
into the garage when wet or covered with
snow, that can cause dampness.
If your vehicle is operated in cold weather
and/or in areas where road salts and other
corrosive materials are used, the door
hinges and locks, trunk lid lock, and hood
latch should be inspected and lubricated
periodically.
10-4

Cleaning the interior
Use a soft, damp cloth to clean the climate
control panel, audio equipment, instru-
ment panel, center console, combination
meter panel, and switches. (Do not use
organic solvents.)
&Seat fabric
Remove loose dirt, dust or debris with a
vacuum cleaner. If the dirt is caked on the
fabric or hard to remove with a vacuum
cleaner, use a soft brush then vacuum it.
Wipe the fabric surface with a tightly
wrung cloth and dry the seat fabric
thoroughly. If the fabric is still dirty, wipe
using a solution of mild soap and luke-
warm water then dry thoroughly.
If the stain does not come out, try a
commercially-available fabric cleaner. Use
the cleaner on a hidden place and make
sure it does not affect the fabric adversely.
Use the cleaner according to its instruc-
tions.
CAUTION
When cleaning the seat, do not use
benzine, paint thinner, or any similar
materials. Doing so could damage
the surface and cause the color to deteriorate.
&
Leather seat materials
The leather used by SUBARU is a high
quality natural product which will retain its
distinctive appearance and feel for many
years with proper care.
Allowing dust or road dirt to build up on the
surface can cause the material to become
brittle and to wear prematurely. Regular
cleaning with a soft, moist, natural fiber
cloth should be performed monthly, taking
care not to soak the leather or allow water
to penetrate the stitched seams.
A mild detergent suitable for cleaning
woolen fabrics may be used to remove
difficult dirt spots, rubbing with a soft, dry
cloth afterwards to restore the luster. If
your SUBARU is to be parked for a long
time in bright sunlight, it is recommended
that the seats and head restraints be
covered, or the windows shaded, to
prevent fading or shrinkage.
Minor surface blemishes or bald patches
may be treated with a commercial leather
spray lacquer. You will discover that each
leather seat section will develop soft folds
or wrinkles, which is characteristic of
genuine leather.
&Synthetic leather upholstery
The synthetic leather material used on the
SUBARU may be cleaned using mild soap
or detergent and water, after first vacuum-
ing or brushing away loose dirt. Allow the
soap to soak in for a few minutes and wipe
off with a clean, damp cloth. Commercial
foam-type cleaners suitable for synthetic
leather materials may be used when
necessary.
CAUTION
Strong cleaning agents such as
solvents, paint thinners, window
cleaner or fuel must never be used
on leather or synthetic interior ma-
terials. Doing so could damage the
surface and cause the color to
deteriorate.
&Climate control panel, audio
panel, instrument panel,
console panel, and switches
Use a soft, damp cloth to clean the climate
control panel, audio equipment, instru-
ment panel, center console, combination
meter panel, and switches.
Appearance care/Cleaning the interior
–CONTINUED –10-5

Appearance care/Cleaning the interior
CAUTION
.Do not use organic solvents such
as paint thinners or fuel, or
strong cleaning agents that con-
tain those solvents. Doing so
could damage the surface and
cause the color to deteriorate.
. Do not use chemical solvents
that contain silicone on the vehi-
cle audio system, electrical com-
ponents of the air-conditioner or
any switches. If silicone adheres
to these parts, it may cause
damage to electrical compo-
nents.
& Monitor (if equipped)
To clean the audio/navigation/multi func-
tion display monitor, wipe it with a silicone
cloth or with a soft cloth. If the monitor is
extremely dirty, clean it with a soft cloth
moistened with neutral detergent then
carefully wipe off any remaining detergent.
CAUTION
. Do not spray neutral detergent
directly onto the monitor. Doing
so could damage the monitor ’s
components.
. Do not wipe the monitor with a
hard cloth. Doing so could
scratch the monitor.
. Do not use cleaning fluid that
contains thinner, fuel, or any
other volatile substance. Such
cleaning fluid could erase the
lettering on the switches at the
bottom of the monitor.
10-6