Useful information
i
This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's Man- ual. Country-specific differences are pos-
sible. Bear in mind that your vehicle may
not feature all functions described here.
This also applies to safety-relevant sys-
tems and functions.
iRead the information on qualified spe-
cialist workshops: (Ypage 20).
Stowage areas
Loading guidelines
GWARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could
slip, tip over or be flung around and
thereby hit vehicle occupants. There is a
risk of injury, particularly in the event of
sudden braking or a sudden change in
direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before
the journey.
GWARNING
Combustion engines emit poisonous
exhaust gases such as carbon monoxide. If
the tailgate is open when the engine is
running, particularly if the vehicle is
moving, exhaust fumes could enter the
passenger compartment. There is a risk of
poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate
open.
Your vehicle has not been approved by the
manufacturer for towing a trailer. A trailer
could seriously impair driving safety.
Mounting a basic rack, a cycle rack or a ski/
snowboard rack on the rear of the vehicle will change the axle load distribution as speci-
fied by the vehicle manufacturer. Read the
operating instructions for the individual
accessories.
The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load:
Rnever exceed the maximum permissible
gross vehicle weight or the permissible
axle loads for the vehicle (including occu-
pants). The values are specified on the
vehicle identification plate on the B-pil-
lar of the driver's door
Rthe load must not protrude above the upper
edge of the head restraints
Rensure that no items of luggage can enter
the vehicle interior above or between the
front seats
Rensure that loaded objects are stowed
safely and are secured
Rload heavy objects at the bottom and light
objects at the top
Stowage space
Important safety notes
GWARNING
If you stow objects in the vehicle interior
in an unsuitable way, they could slip or be
thrown around and thus hit vehicle occu-
pants. Additionally, the cup holders, open
stowage spaces and mobile phone brackets
cannot restrain the objects placed in them
in the event of an accident. There is a risk
of injury, especially in the event of brak-
ing or sudden changes in direction.
RAlways stow objects so they cannot be
thrown around in these or similar situa-
tions.
RAlways ensure that objects do not pro-
trude from the stowage compartments or
stowage nets.
142Stowage areas
>> Stowage and features.
XTo open:open the tailgate.
XPull back handle 0043on the inside of the
tailgate.
XFold the lid of the stowage compartment
forwards in the direction of the arrow.
XTo close: fold the lid of the stowage com-
partment back in the opposite direction to the arrow.
XPress the cover firmly closed in the middle
until it engages audibly.
Cargo compartment cover
Important safety notes
GWARNING
The trunk cover alone cannot retain or
secure any heavy objects, items of luggage
or heavy loads. You may be struck by unse-
cured loads in the event of sudden changes
in direction, braking or an accident. There is a risk of injury or even fatal injury.
Always stow objects in such a way that they
cannot be thrown around. Secure objects,
luggage or loads by, for example, lashing
them down to prevent them from slipping or
tipping over, even if you use the trunk
cover.
Observe the loading guidelines (
Ypage 142).
The trunk cover:
Rconceals objects in the vehicle's trunk
Rprevents smaller objects from slipping
from the trunk into the vehicle interior,
but will not restrain loads in the event of
an accident The luggage net bag:
Rserves to hold small, light objects
Rprevents smaller objects from slipping
within the vehicle interior
Fitting
If you use the trunk cover under normal cir-
cumstances, install it in brackets
0044. If you
do not need to use the trunk cover, install it in brackets 0087.
XFor easier fitting, fold the front-
passenger seat backrests forwards
(
Ypage 63).
XOpen the upper and lower tailgate
(Ypage 57).
XHold trunk cover 0043in the trunk with the
luggage net bag at the front.
XInsert the trunk cover into upper
bracket 0044or into lower bracket 0087on the
right-hand side.
iLower bracket 0087can only be used if there
is no subwoofer fitted.
144Stowage areas
>> Stowage and features.
Sun visors
Overview
GWARNING
If the mirror cover of the vanity mirror is
folded up when the vehicle is in motion, you
could be blinded by incident light. There
is a risk of an accident.
Always keep the mirror cover folded down
while driving.
0043Mirror cover
0044Bracket
0087Retaining strap
0085Vanity mirror
Glare from the side
XFold down the sun visor.
XPull the sun visor out of bracket 0044.
XSwing the sun visor to the side.
Ashtray
!
The cup holder in the center console is not
heat resistant. Before placing lit ciga-
rettes in the ashtray, make sure that the
ashtray is fully inserted in the cup holder.
Make sure that lit cigarettes do not fall
into the cup holder.
Otherwise, the cup holder could be dam-
aged.
XTo open: lift up cover 0043.
XTo close:push down cover 0043.
XTo remove:pull the ashtray up and out.
XTo insert:insert the ashtray into the cup
holder.
iIf you remove the ashtray, you can use the
resulting compartment for stowage.
12 V sockets
General notes
XTurn the SmartKey to position 1in the igni-
tion lock (Ypage 87).
The sockets can be used for accessories with a
maximum draw of 120 W(10A). Example acces-
sories include mobile phone chargers.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
Socket in the front-compartment center
console
XLift up the cover of socket 0043.
Features147
>> Stowage and features.
Z
!For cleaning your vehicle, do not use any
of the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, partic-
ularly after having cleaned the wheels with
wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition
for retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by smart.
Exterior care
Automatic car wash
GWARNING
Braking efficiency is reduced after wash-
ing the vehicle. There is a risk of an acci-
dent.
After the vehicle has been washed, brake
carefully while paying attention to the
traffic conditions until full braking power
is restored.
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows are fully closed
Rthe climate control blower is switched
off
Rthe windshield wiper switch is at posi-
tion 0
The vehicle may otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it
before cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper blades.
This will prevent smears and reduce wiping
noises caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each coun-
try.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by smart.
XThoroughly hose down the vehicle with a
gentle jet of water.
XDo not point the water jet directly towards
the air inlet.
XUse plenty of water and rinse out the sponge frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the
paintwork.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle
(dirt blasters) can cause invisible exte-
rior damage to the tires or chassis compo- nents. Components damaged in this way may
fail unexpectedly. There is a risk of an
accident.
Care155
>> Maintenance and care.
Z
iThe vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
iUse only insect remover and car shampoo
from the range of approved smart care
products.
Cleaning the panoramic roof
!Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic windows of the panoramic roof.
Do not use cleaning agents which contain
solvents.
XClean the plastic panes of the panoramic
roof using a wet sponge and a mild cleaning
agent, e.g. smart car shampoo, a commer-
cially available glass cleaner or cleaning
cloths.
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle
(dirt blasters) can cause invisible exte-
rior damage to the tires or chassis compo- nents. Components damaged in this way may
fail unexpectedly. There is a risk of an
accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park the vehicle for an extended
period straight after cleaning it, partic-
ularly after having cleaned the wheels with
wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Cleaning the windows
GWARNING
You could become trapped by the wind-
shield wipers if they start moving while
cleaning the windshield or wiper blades.
There is a risk of injury.
Always switch off the windshield wipers
and the ignition before cleaning the wind-
shield or wiper blades.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage to
electronic components.
XClean the inside and outside of the windows
with a damp cloth and a cleaning agent that
is recommended and approved by smart.
Cleaning wiper blades
GWARNING
You could become trapped by the wind-
shield wipers if they start moving while
cleaning the windshield or wiper blades.
There is a risk of injury.
Always switch off the windshield wipers
and the ignition before cleaning the wind-
shield or wiper blades.
!Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
Care157
>> Maintenance and care.
Z
XFold the windshield wiper arms away from
the windshield.
XCarefully clean the wiper blades with a
damp cloth.
XFold the windshield wiper arms back againbefore switching on the ignition.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
XClean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. smart car shampoo or
cleaning cloths.
Cleaning the sensors
!If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm) between the vehi-
cle and the power washer nozzle. Informa-
tion about the correct distance is availa-
ble from the equipment manufacturer.
XClean sensors 0043of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the exhaust pipe
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in
winter and after washing.
!Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
XClean the exhaust pipe with a care product tested and approved by smart.
Interior care
Cleaning the display
!For cleaning, do not use any of the fol-
lowing:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepar-
able damage to the display.
XBefore cleaning the display, make sure that
it is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and TFT/
LCD display cleaner.
XDry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents contain-
ing solvents cause surfaces in the cockpit
to become porous. As a result, plastic parts may come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
158Care
>> Maintenance and care.
!Do not affix the following to plastic sur-
faces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-
quality look of the surfaces.
XWipe the plastic trim with a damp, lint-
free cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved by
smart.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by smart.
Cleaning the seat covers
General notes
!Do not use a microfiber cloth to clean
covers made out of real leather, artificial leather or DINAMICA. If used often, these
can damage the cover.
iNote that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics,
for example:
RDifferences in the texture
Rmarks caused by growth and injury
RSlight nuances of color
These are characteristics of leather and not
material defects.
!To retain the natural appearance of the
leather, observe the following cleaning
instructions:
RClean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
RMake sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
ROnly use leather care agents that have
been recommended by smart. You can
obtain these from a qualified specialist
workshop.
Seat covers of other materials
!Observe the following when cleaning:
Rclean artificial leather covers with a
cloth moistened with a solution contain-
ing 1% detergent (e.g. dish washing liq-
uid).
Rclean cloth covers with a microfiber
cloth moistened with a solution contain-
ing 1% detergent (e.g. dish washing liq-
uid). Rub carefully and always wipe
entire seat sections to avoid leaving
visible lines. Leave the seat to dry
afterwards. Cleaning results depend on
the type of dirt and how long it has been
there.
Rclean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the
event of an accident. This poses an
increased risk of injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
XUse clean, lukewarm water and soap solu-
tion.
Care159
>> Maintenance and care.
Z
GWARNING
If the required tire pressure is not reached after driving for a short period, the tire is
too badly damaged. The tire sealant cannot repair the tire in this instance. Damaged
tires and a tire pressure that is too low can
significantly impair the vehicle's brakingand driving characteristics. There is a
risk of accident.
Do not continue driving. Contact a quali-
fied specialist workshop.
XCorrect the tire pressure if it is still at
least 130 kPa (1.3 bar/19 psi). For values, see
the tire and loading information table on
the driver's side B-pillar.
XTo increase the tire pressure: switch on the
tire inflation compressor.
XTo reduce the tire pressure: depress pres-
sure release button 0043next to pressure
gauge 0044.
XIf the tire pressure is correct, unscrew the
filler hose from the valve of the sealed
tire.
XScrew the valve cap onto the valve of the
sealed tire.
XDrive to the nearest qualified specialist
workshop and have the tire changed there.
XHave the tire sealant bottle and the filler
hose replaced as soon as possible at a
qualified specialist workshop.
XHave the tire sealant bottle replaced every
four years at a qualified specialist work-
shop.
Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installing. You should therefore
have all work involving the battery carried
out at a qualified specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This
can lead to function restrictions applying
to safety-relevant systems, e.g the lighting system, the ABS (anti-lock braking system)
or the ESP
®(Electronic Stability Program).
The operating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar
incident, contact a qualified specialist
workshop immediately. Do not drive any
further. You should have all work involving
the battery carried out at a qualified spe-
cialist workshop.
Further information about ABS (
Ypage 47) and
esp®(Ypage 49).
GWARNING
Electrostatic build-up can lead to the cre- ation of sparks, which could ignite the
highly explosive gases of a battery. There
is a risk of an explosion.
Before handling the battery, touch the
vehicle body to remove any existing elec-
trostatic build-up.
The highly flammable gas mixture forms when charging the battery as well as when jump-
starting.
164Battery (vehicle)
>> Breakdown assistance.