▶Protection against loss or damage of the entries – you receive a complete re-
cord of the work carried out, if required.
▶ Option to receive the record in electronic form.
▶ The vehicle can be serviced in any specialist garage (also abroad) – the data-
base is accessible worldwide.
▶ Increased transparency when purchasing a used vehicle due to entries being
stored centrally.
▶ The system entries support you in making a claim on the ŠKODA extended
warranty and mobility guarantees.
Cleaning and care
Introduction
This chapter contains information on the following subjects:
Car washing
122
Exterior car care
123
Removing ice and snow from the windows
124
Caring for the interior
125
Regular and thorough care helps to retain the value of your vehicle.
The instructions for use on the packaging must be observed when using care
products. We recommend that you use ŠKODA Original Accessories care prod-
ucts.
WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - danger of poisoning!
CAUTION
■ Do not use any insect sponges, rough kitchen sponges or similar cleaning
products – risk of damaging the paintwork surface.■
Do not use aggressive cleaning agents or chemical solvents - danger of dam-
aging the surface to be cleaned.
Note
We recommend that the vehicle is cleaned and maintained at a ŠKODA service
partner.Car washing
Read and observe
and on page 122 first.
The best way to protect your vehicle against harmful environmental influences
is frequent washing.
The longer insect residues, bird droppings, road salt and other aggressive de-
posits remain on the paintwork of your vehicle, the more detrimental their de-
structive effect can be. High temperatures, such as those caused by intensive
sun's rays, accentuate this caustic effect.
It is also essential to thoroughly clean the underside of the vehicle at the end
of the winter.
Washing by hand
Wash the vehicle from top to bottom, with a soft sponge or a wash mitt and
plenty of water, and, if necessary, with the appropriate detergents. Wash out
the sponge or washing glove thoroughly at short intervals.
For wheels, door sills and lower areas of the vehicle use a different sponge.
Give the vehicle a good rinse after washing it and dry it off using a chamois
leather.
Automatic Car Washes
The usual precautionary measures must be taken before washing the vehicle
(e.g. closing the windows and the tilt/slide roof etc.).
If your vehicle is fitted with any particular attached parts (e.g. spoiler, roof rack system, aerial etc.) it is best to consult the operator of the car wash system be-
forehand.
After an automatic wash with wax treatment, the wiper blades should be
cleaned with cleaning agents specially designed for the purpose, and then de-
greased.
Pressure Washers
When washing the vehicle with a high-pressure cleaner, the instructions for
use of the equipment must be observed. This particularly applies to instruc-
tions regarding the pressure and spraying distance from the vehicle surface.
122General Maintenance
WARNING■When washing your vehicle in the winter: Water and ice in the braking
system can affect the braking efficiency – risk of accident!■
Take care when cleaning the underbody or the inside of the wheel wells -
there is a risk of injury from sharp metal parts!
CAUTION
■ Do not wash the vehicle in direct sunlight, do not exert pressure on the body
while washing. The temperature of the washing water should be no more than
60 °C max. - otherwise there is a risk of damaging the vehicle paint.■
Before driving through a car wash fold in the exterior mirrors - risk of dam-
age.
■
For vehicles with roof antenna the antenna rod should be unscrewed before
driving through a car wash - there is a risk of damage.
CAUTION
Washing the vehicle with high-pressure cleaners■Films should not be washed with any high-pressure cleaners - risk of dam-
age.■
Do not aim the water jet directly at the lock cylinders or the door or opening
joints when washing the vehicle in the winter – there is a risk of freezing.
■
Hold a large spraying distance to the rear camera lens, to plastic parts (e.g.
Roof racks, spoilers, protective strips and the like), as well as soft materials
such as rubber hoses or insulation material.
■
The sensors of the parking aid can be sprayed only for a short time and there
must be a minimum distance of 10 cm - there is a risk of damage.
Exterior car care
Read and observe
and on page 122 first.
Vehicle compo- nentsCircumstancesRemedy
Paint
Spilled fuelClear water, cloth, (clean as soon as
possible)No water drop-
lets form on the
paintUse hard wax preserve (at least twice a
year), apply wax to clean and dry bodyPaint has gone
mattUse polish, then wax (if the polish does
not contain any preservative ingredi-
ents)Plastic partsSoilingClear water, cloth / sponge, possibly
cleaners provided for this purposeChrome
and anodised
partsSoilingclear water, cloth, possibly cleaners
provided for this purpose, clean then
polish with a soft dry clothFilmsSoilingSoft sponge and mild soap solution a)Windows
and door mirrorsSoilingWash with clean water and dry with a
wipe specifically for that purposeHead / taillightsSoilingSoft sponge and mild soap solution a)
Reversing cameraSoilingWash with clean water and dry with a
soft clothSnow/iceHand brush / de-icerDoor lock cylin-
dersSnow/iceDe-icing fluid specifically for that pur-
poseWiper / wiper
bladesSoilingWindscreen cleaner, sponge or clothWheelsSoilingClear water, then apply appropriate
substancea)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
The jack is maintenance-free. If necessary, the moving parts of the jack should
be lubricated with a suitable lubricant.
The towing device is maintenance-free. Coat the ball head of the towing de-
vice with a suitable grease whenever necessary.
123Care and maintenance
Protection of cavities
All the cavities of your vehicle which are at risk from corrosion are protected by
a layer of long-lasting protective wax applied in the factory.
If any small amount of wax flow out of the cavities at high temperatures, these
must be removed with a plastic scraper and the stains cleaned using a petrole-
um cleaner.
Underbody
The underside of your vehicle is already permanently protected by the factory
against chemical and mechanical influences.
We recommend having the protective coating checked — preferably before the
beginning of winter and at the end of winter.
Product life of the films
Environmental influences (e.g. sunlight, humidity, air pollution, rockfall) affect
the life of the films. Films will age and become brittle – this is entirely normal;
this is not a fault.
Sunlight may also affect the strength of the film colour.
When transporting a load on the roof rack (e.g. roof box or similar), there is an
increased risk of film damage (e.g. of chipping from the secured load).
CAUTION
■ Vehicle paint
■ Repair damaged areas as soon as possible.
■ Matt-painted parts should not be treated with polishes or hard waxes.
■ Do not polish in a dusty environment - risk of paint scratches.
■ Do not apply any paint care products to door seals or window guides.■
Plastic parts
■ Do not use paint polish.
■
Chromed and anodised parts
■ Do not polish in a dusty environment - risk of surface scratches.
■
Films
The following instructions must be observed, otherwise there is a risk of film
damage. ■ Do not use dirty cloths or sponges for cleaning.
■ Do not use a scraper or other means to remove ice and snow.
■ Do not polish the films
■ Do not use a high pressure cleaner on the films.
■
Rubber seals
■ Do not treat the door seals and window guides deal with anything - the
protective varnish coating could be damaged.
■ Windows and door mirrors
■ Do not clean the insides of the windows/mirrors with sharp objects - risk of
damage to the filaments or the antenna. ■ Do not use a cloth which has been used to polish the body - this could dirty
the window and impair visibility.■
Head / taillights
■ Do not wipe head/taillights dry, do not use any sharp objects - risk of dam-
age to the protective coating and cracks forming on the headlight glass cov-
ers.
■
Reversing camera
The following instructions must be observed, otherwise there is a risk of
camera damage.
■ Do not remove snow / ice with warm / hot water.
■ To wash, never use a pressure washer or steam jet.
■ For cleaning, do not use abrasive cleaners.
■
Door lock cylinders
■ Make sure that as little water as possible gets into the locking cylinder
when washing the vehicle - there is a risk of freezing the lock cylinder!
■
Wheels
■ Heavy soiling of the wheels can affect the balance of the wheels - the re-
sult can be a vibration, which can cause premature wear of the steering.
Removing ice and snow from the windows
Fig. 148
Installation location of the ice
scraper, removing the scraper
Read and observe and on page 122 first.
Use a plastic ice scraper for removing snow and ice from the windows and mir-
rors. This can be on the inside of the fuel filler flap.
›
Open the fuel filler flap and slide the scraper in the direction of arrow
» Fig. 148 .
124General Maintenance
CAUTION■Move the scraper in one direction only, otherwise there is a risk of damage to
the glass surface.■
Do not remove snow / ice on the surface that is soiled (e.g. pea gravel, sand,
road salt) - there is a risk of damaging the surface.
■
Remove snow / ice carefully, otherwise there is a risk of damaging the labels
that have been fitted by the factory.
Caring for the interior
Read and observe
and on page 122 first.
Vehicle compo- nentsCircumstancesRemedy
Natural leather /
Faux leather /
Alcantara ®
/
Material
Dust, surface
soilingVacuum cleanerSoiling (fresh)Water, slightly damp cotton / wool
cloth, if necessary, mild soap solution a)
,
then wipe off with a soft clothStubborn stainsCleaning fluid specifically for this taskCare (natural
leather)Treat the leather periodically with a
leather protecting fluid / use a care
cream with light blocker and impregna-
tion after each cleaningCare (Alcan-
tara ®
/ material)Remove stubborn hair using a “cleaning
glove”
Remove pills from materials with a
brushPlastic partsSoilingWater, slightly damp cloth or sponge, if
necessary cleaners specifically for this
purposeWindowsSoilingWash with clean water and dry with a
wipe specifically for that purposeCovers on electri-
cally heated seatsSoilingCleaners specifically for this purposeSeat belts » Soilingsoft cloth and mild soap solution a)a)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
WARNING■
Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric.■
Air fresheners and scents can be hazardous to heath when the tempera-
ture inside the vehicle is high.
CAUTION
■ Natural leather /Faux leather / Alcantara ®
/ material
■ Avoid standing for lengthy periods in bright sunlight, and protect the mate-
rials by covering to prevent them from fading.
■ Remove fresh stains (e.g. from pens, lipstick, shoe polish and similar) as
soon as possible.
■ Ensure that no part of the leather is soaked through during cleaning and
that no water gets into the seams - risk of damaging the leather!
■ Do not clean the roof panelling with a brush – risk of damage to the surface
of the panelling.
■ Do not use leather cleaners, floor wax, shoe cream, stain remover or similar
agents on Alcantara ®
seat upholstery.
■ Some clothing fabrics (e.g. dark denim) do not have sufficient colour fast-
ness - this could lead to clearly visible discolouration on the upholstery. This
is not a defect in the fabric.
■ Sharp objects on garments (e.g. zips, rivets, sharp- edged belts) can dam-
age the upholstery fabrics in the vehicle. Such damage will not be recognised
as a justified complaint.■
Plastic parts
■ Do not attach scents or air fresheners to the dashboard – risk of damage to
the dashboard.
■
Windows
■ Do not attach any stickers to the filaments or glass antenna - there is risk
of damage.
■
Covers on electrically heated seats ■ Do not clean either with water or with other liquids - risk of damage to the
heating system.
■ Do not dry by switching on the heating.
■
Seat belts
■ After cleaning the belts, allow them to dry before retracting them.
Note
During vehicle use, some minor changes may become visible on the leather
and Alcantara ®
(due to e.g. folds, discolouration).125Care and maintenance
Opening and closing the bonnetFig. 151
Opening the bonnet
Read and observe
and on page 128 first.
Open flap
›
Ensure that the windscreen wipers are not raised away from the windscreen
- risk of damage to the bonnet.
›
Open the driver's door and pull the unlocking lever below the dashboard in
the direction of arrow
1
» Fig. 151 .
›
Press the release lever in the direction of arrow
2
and the bonnet will be
unlocked.
›
Raise the bonnet in the direction of the arrow
3
.
›
Remove the lid prop in the direction of arrow
4
from the holder.
›
Secure the open flap inserting the end of the post into the opening in the di-
rection of arrow
5
.
Close the flap
›
Lift the bonnet.
›
Decouple the bonnet support and press into the holder designed to hold it.
›
Drop down the bonnet lid from a height of about 20 cm applying light pres-
sure until it clicks safely into place.
WARNING■ Never drive with the bonnet lid not properly closed - risk of accident!■Make sure that when closing the bonnet, no body parts are crushed -
there is danger of injury!
Engine compartment overview
Fig. 152
Arrangement (example) in the engine compartment
Read and observe
and on page 128 first.
Coolant expansion reservoir
132
Windscreen washer fluid reservoir
130
Engine oil dipstick
131
Engine oil filler opening
131
Brake fluid reservoir
133
Vehicle battery
133ABCDEF129Inspecting and replenishing
Windscreen washer fluidFig. 153
Windscreen washer fluid reser-
voir
Read and observe and on page 128 first.
The windscreen washer fluid reservoir
A
is located in the engine compart-
ment » Fig. 153 .
The capacity of the reservoir A is about 3.5 litres or about 5.4 litres on vehicles
that have a headlight cleaning system 1)
.
Use a suitable windscreen washer fluid for the current or expected weather
conditions. We recommend that you use windscreen washer fluid from ŠKODA
Original Accessories.
CAUTION
■ If the vehicle is equipped with a headlight cleaning system, then only use
windscreen washer fluid types that do not attack the polycarbonate coating of
the headlights - otherwise there is a risk of damage to headlights.■
Do not remove the filter from the windscreen washer fluid reservoir when re-
plenishing it with liquid - otherwise the liquid transportation system might be
contaminated, which can cause the windscreen washer system to malfunction.
Engine oil
Introduction
This chapter contains information on the following subjects:
Specification
130
Check and refill
131The engine has been filled ex-factory with a high-grade oil that can be used
throughout the year (except in extreme climate zones).
We recommend that the oil changes are carried out by a ŠKODA Service Part-
ner.
The engine oil should be changed at specified service intervals » page 120.
The engine uses up some oil, depending on driving style and operating condi-
tions (up to 0.5 l / 1 000 km). Consumption may be slightly higher than this dur-
ing the first 5 000 km.WARNINGThe following instructions must be followed at all times when working on
the engine compartment » page 128.
CAUTION
Do not add any additives to the engine oil - risk of engine damage.
Note
We recommend that you use oils from ŠKODA Original Accessories.
Specification
Read and observe
and on page 130 first.
The specifications (VW standards) stated in the following can be indicated sep-arately or together with other specifications on the bottle.
Vehicles with variable service intervals
Petrol enginesSpecification1.2 l/66, 81 kW TSIVW 504 001.4 l/92 kW TSIDiesel enginesSpecification1.4 l/66 kW TDI CRVW 507 001.6 l/85 kW TDI CR 1)
In some countries, 5.4 l. applies for both variants.
130General Maintenance
Vehicles with fixed service intervalsPetrol enginesSpecification1.2 l/66, 81 kW TSI
VW 502 00
1.4 l/92 kW TSI1.6 l./81 kW MPIDiesel enginesSpecification1.4 l/66 kW TDI CRVW 507 001.6 l/85 kW TDI CR
Engine oil VW 505 01 can optionally be used in diesel engines without a DPF.
CAUTION
■
If no prescribed engine oil is available, then max. 0.5 l oil of the following
specifications can be refilled. ■Petrol engines: ACEA A3/ACEA B4 or API SN, (API SM);
■ Diesel engines: ACEA C3 or API CJ-4.
Check and refill
Fig. 154
Dipstick variants
Read and observe
and on page 130 first.
Check and refill oil under the following conditions. The vehicle is standing on a horizontal surface.
The engine operating temperature is reached.
The engine is turned off.
Checking the level
›
Wait a few minutes until the engine oil flows back into the oil trough.
› Pull the dipstick out and wipe with a clean cloth.›Push the dipstick back to the stop and then pull it out again.›
Read the oil level and push the dipstick back in.
The oil level must lie in range
A
» Fig. 154 . If the oil level is below range
A
, oil
must be added.
Refilling
›
Unscrew the cap of the engine oil filler opening
D
» Fig. 152 on page 129 .
›
Add oil of the correct specification in portions of 0.5 litres » page 130.
›
Check the oil level.
›
Screw the lid of the engine oil filler closed carefully.
CAUTION
■
The oil level must never be below range A » Fig. 154 – risk of damage to the
engine as well as to the exhaust system.■
If a top up with oil is not possible or the oil level is above range
A
,
do not
continue driving! Switch off the engine and seek assistance from a specialist
garage.
Note
Too low engine oil level is shown in the instrument cluster by the warning light
illuminating and also indicated by the message » page 35. Nevertheless, we
recommend checking the oil level on a regular basis using the dipstick.
Coolant
Introduction
This chapter contains information on the following subjects:
Checking and refilling
132
The coolant helps to keep the engine temperature down, and consists of wa- ter and coolant additive (with additives that protect the cooling system against
corrosion and prevent furring).
The proportion of coolant additive in the coolant must be 40 to 60 %.
The correct mix of water and coolant additive should be checked and if neces-
sary corrected by a specialist garage.
131Inspecting and replenishing
Wheels
Wheels and tyres
Introduction
This chapter contains information on the following subjects:
Advice on tyre/wheel usage
136
Tyre pressure
137
Tyre wear and wheel change
137
Spare wheel
138
Spare wheel
138
Tyre marking
138
Advice on tyre/wheel usage
During the first 500 km, new tyres do not offer optimum grip; appropriate care
should therefore be taken when driving.
Tyres with the deeper profiles should always be fitted to the front wheels.
Rims and wheel bolts are matched to each other in terms of design. We rec-
ommend that you use rims and wheel bolts from ŠKODA Original Accessories.
Wheels and tyres should always be stored in a cool, dry and dark place. The
tyres themselves should be stored vertically.
Tyre life
Tyres age and lose their original characteristics, even if they are not being
used. We recommend that you do not use tyres that are more than 6 years old.
The manufacturing date is indicated on the tyre sidewall (possibly on the in-
side ). For example, DOT ... 10 16... means, for example, that the tyre was manu-
factured in the 10. week of 2016.
Tyre damage
We recommend checking your tyres and wheel rims for damage (punctures,
cuts, splits and bulges etc.) on a regular basis.
Remove any foreign objects in the tyre’s profile immediately (e.g. small stones).
Foreign bodies which have penetrated into the tyre (e.g. screws or nails)
should not be removed and help should be sought from a specialist garage.
Fitting new tyres
Only fit approved radial tyres of the same type, size (rolling circumference) and
the same tread pattern on one axle on all four wheels.
When mounting new tyres the tyres have to be replaced axle by axle.
Unidirectional tyres
The direction of rotation of the tyres is marked by arrows on the wall of the
tyre .
The specified running direction must be strictly adhered to, otherwise the fol-
lowing tyre characteristics may be degraded. ▶ Driving stability.
▶ Traction.
▶ Tyre noise and tyre wear.WARNING■Never use tyres if you do not know anything about their condition and
age - risk of accidents.■
Never drive with damaged tyres – there is the risk of an accident occur-
ring.
CAUTION
■ The tyres must be protected from contact with substances (e.g. oil, grease
and fuel) which could damage them. If the tyres come into contact with these
substances, then we recommend you have this checked out in a specialist
workshop.■
Do not use rims with ground or polished surfaces in winter conditions - there
is a risk of rim damage (e.g through salt spreading).
Note
■ We recommend that any work on the wheels or tyres be carried out by a spe-
cialist garage.■
We recommend that you use tyres, snow chains and full wheel trims from
ŠKODA Original Accessories.
136General Maintenance