
Self-help
Changing the windscreen wiper
b l
a
des
Changing the windscreen and rear
window wiper blades Read the additional information carefully
›› ›
page 54.
The windscreen wiper blades are supplied as
standard with a layer of graphite. This layer is
responsible for ensuring that the wipe is si-
lent. If the graphite layer is damaged, the
noise of the water as it is wiped across the
windscreen will be louder.
Check the condition of the wiper blades regu-
larly. If the wipers scrape across the glass
they should be changed if they are damaged,
or cleaned if they are dirty ››› .
Dam ag
ed w
iper blades should be replaced
immediately. These are available from quali-
fied workshops. WARNING
Worn or dirty wiper blades reduce visibility
and incr e
ase the risk of accident and serious
injury.
● Always replace damaged or worn blades or
bla
des which do not clean the windscreen
correctly. CAUTION
● Damag ed or dir
ty windscreen wipers could
scratch the glass.
● If products containing solvents, rough
spong
es or sharp objects are used to clean
the blades, the graphite layer will be dam-
aged.
● Never use fuel, nail varnish remover, paint
thinner or simil
ar products to clean the win-
dows.
● In icy conditions, always check that the
wiper bl
ades are not frozen to the glass be-
fore using the wipers. In cold weather, it may
help to leave the vehicle parked with the wip-
ers in service position ›››
page 54.
● To prevent damage to the bonnet and the
wiper arms, only
leave them in the service
position.
● Before driving, always lower the wiper
arms. Tow-starting and towing
Intr oduction Read the additional information carefully
› ›
›
page 50
When towing, always respect legal require-
ments.
For technical reasons, it is not possible to
tow a vehicle if the battery is flat. If the vehicle comes with the Keyless Access
syst
em, towing is only allowed with the igni-
tion on!
The vehicle battery drains if the vehicle is
towed with the engine switched off and the
ignition connected. Depending on the battery
charge status, the drop in voltage may be so
large, even after just a few minutes, that no
electrical device in the vehicle may work e.g.
the hazard warning lights. In vehicles with
the Keyless Access system, the steering
wheel could lock ››› .
WARNING
A vehicle with a flat battery should never be
to w
ed.
● Never remove the key from the ignition
lock. Otherw
ise, the steering wheel lock
could suddenly lock. The vehicle would not
be controlled and a serious accident could
ensue. WARNING
When towing the vehicle, the handling and
brak in
g efficiency change considerably.
Please observe the following instructions to
minimise the risk of serious accidents and in-
jury:
● As the driver of the vehicle being towed:
– The brake mu
st be depressed must hard-
er as the brake servo does not operate. » 87
Technical data
Advice
Operation
Emergencies
Safety

Emergencies
Always remain aware to avoid collision
with the t
o
wing vehicle.
– More strength is required at the steering
wheel as the power steering does not op-
erate when the engine is switched off.
● As the driver of the towing vehicle:
– Acc
elerate gently and carefully.
– Avoid sudden braking and manoeuvres.
– Brake well in advance than usual and
brake gently. CAUTION
● Car ef
ully fit and remove the towline anchor-
age and its cover to avoid damage to the ve-
hicle (e.g. paintwork).
● When towing, fuel could enter the catalytic
conv
erter and cause damage! Note
● The v ehic
le can only be towed if the elec-
tronic parking brake and steering lock are de-
activated. If the vehicle has no power supply
or there is an electric system fault, the en-
gine must be started using jump leads to de-
activate the electronic parking brake and
electronic steering lock.
● Vehicles with the Keyless Access locking
and ignition syst
em should only be towed
with the ignition connected since, otherwise,
the electronic steering lock will not unlock. Fitting the front towline anchorage
Fig. 104
On the right-hand side of the front
b umper:
Sc
rew in the towline anchorage. The location for the removable towline an-
c
hor
ag
e is on the right-hand side of the front
bumper ››› Fig. 104.
The towline anchorage should always be kept
in the vehicle.
Note the instructions for towing
››› page 50.
To fit the towline anchorage
● Take the towline anchorage from the vehi-
cle t
ool kit ››› page 82.
● Press on the upper cover and carefully re-
move it
forwards. Allow the cover to hang.
● Screw in the towline anchorage into its po-
sition antic
lockwise as far as it will go
››› Fig. 104 ››› . Use a suitable tool to firmly
tight en the t o
wline anchorage in its location. ●
After t
owing, remove the towline anchorage
by turning it clockwise and put the cover
back in place. CAUTION
The towline anchorage must always be com-
pl et
ely and firmly tightened. Otherwise, it
could be released while towing and tow-start-
ing. Fitting the rear towline anchorage
Fig. 105
On the rear bumper, to the right
h and s ide:
Towline anchorage in position The location for the removable towline an-
c
hor
ag
e is on the right-hand side of the rear
bumper ››› Fig. 105. For vehicles with a facto-
ry fitted towing bracket , there is no fitting be-
hind the cover to insert the towline anchor-
age. For towing, fit and use the tow hitch
››› page 237, ››› .
88

Self-help
Note the instructions for towing
› ›
›
page 50.
Fitting the towline anchorage to the rear for
vehicles without factory fitted tow hitch
● Take the towline anchorage from the vehi-
cle t
ool kit in the luggage compartment
››› page 82.
● Press on the upper cover and carefully re-
move it
back. This may require some
strength. Allow the cover to hang.
● Screw in the towline anchorage into its po-
sition antic
lockwise as far as it will go ››› .
U se a s
uit
able tool to firmly tighten the tow-
line anchorage in its location.
● After towing, remove the towline anchorage
by t
urning it clockwise and put the cover
back in place. CAUTION
● The to wline anc
horage must always be
completely and firmly tightened. Otherwise,
it could be released while towing and tow-
starting.
● Vehicles with a factory fitted towing brack-
et, can only
be used for towing with a tow
bar, specially designed to fit on a tow hitch
ball. Otherwise, the tow hitch ball and the ve-
hicle may be damaged. Otherwise, a tow rope
should be used. Towing advice
Towing requires some expertise and experi-
ence, e
s
pecially when using a tow rope. Both
drivers should be familiar with the technique
required for towing. For this reason, inexper-
ienced drivers should abstain.
While driving, avoid excessive traction forces
and jerking. When towing on an unpaved
road, there is always a risk of overloading
and damaging the anchorage points.
If the vehicle is towed, with the hazard warn-
ing lights on and the ignition switched on,
the turn signal may be used to indicate
changes of direction. Simply operate the turn
signal lever as usual. Meanwhile, the hazard
warning lights will go off. When the turn sig-
nal lever is returned to the rest position, the
hazard warning lights will be turned on auto-
matically.
Notes for the driver of the towed vehicle
● Leave the ignition on to avoid locking the
st eerin
g wheel, to release the electronic
parking brake and to activate the turn sig-
nals, the horn as well as the window wipers
and window washers.
● As the power assisted steering does not
work if
the engine is not running, you will
need more strength to steer than normally. ●
The brake mu
st be depressed must harder
as the brake servo does not operate. Avoid
hitting the towing vehicle.
● Note the instructions and information con-
tained in the Ins
truction Manual for the vehi-
cle to be towed.
Notes for the driver of the towing vehicle
● Accelerate gently and carefully. Avoid sud-
den manoeuvr
es.
● Brake well in advance than usual and brake
gently.
● Not
e the instructions and information con-
tained in the Ins
truction Manual for the vehi-
cle to be towed.
Emergency locking and unlock-
ing
Introduction Read the additional information carefully
› ›
›
page 8,
›››
page 10,
››› page 12
The doors, rear lid and panoramic sliding
sunroof can be locked manually and partially
opened, for example if the key or the central
locking is damaged. »
89
Technical data
Advice
Operation
Emergencies
Safety

Emergencies
Control lamp It lights up
A vehicle exterior
lighting bulb is not
working.Replace the faulty bulb.
Several warning and indication lamps light
up for a f
ew sec
onds when the ignition is
switched on, signalling that the function is
being verified. They will switch off after a few
seconds.
Checking the bulbs of a trailer
For vehicles with the factory fitted towing
bracket, certain trailer lights are also control-
led if the power socket is correctly connected.
A fault on a trailer turn signal is indicated on
the instrument panel by the turn signal blink-
ing twice as fast ( or ) ›››
page 130.
● General fault of all turn signals on one side.
● Fault in one rear light (on some models, al-
so the re gi
stration light).
● Fault in two brake lights. WARNING
Observe the safety warnings ›››
in Warning
and indication l amp
s on page 105. Note
A fault in the LED on the rear lights will not be
indicat ed. Ho
wever, if the fault affects all the
LEDs then this will be indicated by the control
lamp . To replace halogen headlight bulbs
Fig. 106
In the engine compartment: left-
h and s
ide he
adlight lining. A dipped beam
he a
dlights, B daytime driving lights and
C main beam headlights and side lights Fig. 107
Left headlight. There is no need to remove the headlight to
r
ep
l
ace bulbs.
Complete operations only in the sequence
given:
Turn signals (small bulb holder)
1.Open the bonnet ››› page 272.
2.Rotate the bulb holder 1 to the left all the way
and pull it out backwards together with the bulb.
3.Depending on the model, the bulb is removed di-
rectly from the bulb holder or it may need to be ro-
tated and then removed.
4.Replace the faulty bulb with a new identical bulb.
5.Place the bulb holder in the headlight and rotate
to the right all the way.
Dipped beam A and daytime lights B
1.Open the bonnet
››› page 272. 92

Operation
Rear lid Intr oduction Read the additional information carefully
›› ›
page 10 WARNING
Careless and unsuitable locking, opening and
clo s
ing of the rear lid can cause accidents
and serious injury.
● Open and close the rear lid only when no-
body is
in the way.
● Do not close the rear lid by pushing it down
with y
our hand on the rear window. This
could break and cause injury.
● Ensure the rear lid is locked after closing,
otherwi
se, it may open unexpectedly while
driving. A closed rear lid should be flush with
the corresponding parts of the bodywork.
● Always keep the rear lid closed while driv-
ing to av
oid toxic gases entering the vehicle
interior.
● Do not open the rear lid when there is a
load c
arrier installed. Likewise, the boot
hatch cannot be opened when a load is at-
tached to it, for example bicycles. An open
rear lid could close itself if there is an addi-
tional weight on it. If necessary, press down
on the rear lid and remove the load.
● Close and lock both the rear lid and all the
other doors when
you are not using the vehi- cle. Ensure that nobody remains inside the
vehic
l
e.
● Never allow children to play inside or
around the
vehicle without supervision, espe-
cially if the rear lid is open. Children could
enter the luggage compartment, close the
rear lid and become trapped. Depending on
the time of the year, temperatures inside a
locked and closed vehicle can be extremely
high or extremely low resulting in serious in-
juries and illness or even death, particularly
for young children.
● Never leave children or disabled people
alone in the v
ehicle. If the vehicle key or the
central locking button is used, they may be
locked in the vehicle. WARNING
Unsuitable or careless unlocking and opening
of the r e
ar lid could cause serious injuries.
● If there is a loaded luggage carrier on the
rear lid, it
could be unlocked or open but not
recognised as such. An unlocked or open rear
lid could open unexpectedly while driving. CAUTION
Before opening the rear lid, ensure that there
is s
ufficient free space to open and close it,
for example if you are towing a trailer or in a
garage. Warning lamp
It lights up
The rear lid is open
or not correctly
shut.
Stop driving immediately!
Open the rear lid and close it
again. Several warning and indication lamps light
up for a f
ew sec
onds when the ignition is
switched on, signalling that the function is
being verified. They will switch off after a few
seconds.
A warning lamp appears on the dash panel
if the boot hatch is open or not properly
closed.
Depending on the vehicle equipment, a sym-
bol may be displayed on the dash panel
screen instead of the warning lamp. The indi-
cation is also visible when the ignition is
switched off. The indication disappears
around 15 seconds after the vehicle has
been locked. WARNING
If the rear lid is not correctly closed, it could
open une xpect
edly when driving and cause
serious injuries.
● Always stop immediately and close the rear
lid.
● Ensure that the rear lid has been locked in-
to pl
ace by the element on the lock carrier
when you close it. 124

Driving
Counter steering assistance system
The c ou
nt
er steering assistance system helps
the driver in critical situations. Additional
steering power helps the driver when counter
steering. WARNING
The counter steering assistance system com-
bined w ith E
SC helps the driver to steer the
vehicle in critical driving conditions. At all
times, it is the driver who steers the vehicle.
The counter steering system does not steer
the vehicle. Stopping and starting the en-
gine
Intr oduction Immobiliser display
When an in
v
alid k
ey is used or in the event of
a system fault, or Immobiliser on is
displayed on the instrument panel. The en-
gine cannot be started.
Pushing or towing
For technical reasons, the vehicle must not
be push- or tow-started. Jump starting is pref-
erable. WARNING
Turning off the engine while driving will make
st op
ping the vehicle difficult; this could even
result in the loss of control causing an acci-
dent with serious consequences.
● The assisted braking and steering systems,
the airbag sys
tem, seat belts and certain
safety equipment are only active while the
engine is running.
● The engine should only be switched off
when the vehic
le is at a standstill. WARNING
While the engine is running or starting it
cou l
d help reduce the risk of serious injury.
● Never start or leave the engine running in
poorly v
entilated or closed spaces. Exhaust
gas contains carbon monoxide, a toxic, col-
ourless and odourless gas. Carbon monoxide
can cause people to lose consciousness. It
can also cause death.
● Never leave the vehicle unattended if the
engine is
running. The vehicle could move off
suddenly or something unexpected could
happen resulting in damage and serious in-
jury.
● Never use start boosters. Cold start sprays
coul
d explode or increase the engine speed
unexpectedly. WARNING
The components of the exhaust system reach
ver y
high temperatures. This could cause a
fire and considerable damage.
● Always park your vehicle so that no part of
the exhau
st system can come in contact with
flammable materials (such as wood, leaves,
dried grass, spilled fuel, etc.).
● Do not apply additional underseal or anti-
corro
sion coatings to the exhaust pipes, cata-
lytic converter, heat shields or the diesel par-
ticulate filter. Ignition lock
Fig. 199
Vehicle key positions Read the additional information carefully
› ›
›
page 23 »
185
Technical data
Advice
Operation
Emergencies
Safety

Driving
WARNING
Rapid acceleration can cause loss of traction
and skid din
g, especially on slippery ground.
This could cause loss of control of the vehicle
resulting in an accident and considerable
damage.
● Only use kick-down and rapid acceleration
when weather c
onditions, surface conditions
and traffic conditions permit; accelerate and
drive in a manner that does not endanger
other road users.
● Please remember that the driven wheels
can slip and the
vehicle can skid if the ASR is
turned off, especially on slippery ground.
● Turn on the ASR after accelerating! CAUTION
● If y
ou stop on a hill with a gear range en-
gaged, do not try to prevent the vehicle from
rolling back by pressing on the accelerator.
This could cause overheating and damage the
automatic gearbox.
● Never allow the vehicle to move with the
gear sel
ector lever in N, especially with the
engine turned off. The automatic gearbox will
not be lubricated and could be damaged. Recommended gear display
In some vehicles, the recommended gear for
r
educ
in
g fuel consumption is displayed on
the instrument panel:
DisplayMeaning
Optimum gear.
Recommendation to change up a gear.
Recommendation to change down a
gear.
Information for “cleaning” the diesel partic-
ul
at
e filter
The exhaust gas system control recognises
when the diesel particulate filter is blocked,
and helps to clean it by recommending a spe-
cific gear for driving. It may therefore be nec-
essary to drive with the engine at an excep-
tionally high speed ›››
page 202. WARNING
The recommended gear display is intended as
a guideline only; it shou
ld never replace the
driver's attention to driving carefully.
● Responsibility for selecting the correct gear
for eac
h situation continues to lie with the
driver, for example when overtaking, climb-
ing a hill or towing a trailer. For the sake of the environment
Selecting the most appropriate gear for the
sit uation w
ill help you to save fuel. Note
The recommended gear display is switched
off when the c lut
ch pedal is pressed. Run-in and economical driving
Ru nnin
g in Please observe the instructions for running-in
new components.
R u
nning-in the engine
The engine needs to be run-in over the first
1500 km (1000 miles). During its first few
hours of running, the internal friction in the
engine is greater than later on when all the
moving parts have bedded down.
How the vehicle is driven for the first
1500 km (1000 miles) influences the future
engine performance. Throughout the life of
the vehicle, it should be driven at a moderate
speed – especially when the engine is cold –
this will reduce engine wear and increase its
useful life. Never drive at extremely low en-
gine speeds. Always engage a lower gear
when the engine works “irregularly”. For the
first 1000 km or 600 miles, please note:
● Do not use full throttle.
● Do not force the engine above two thirds of
its m ax
imum speed. »
199
Technical data
Advice
Operation
Emergencies
Safety

Operation
The engine takes a long time to warm up
when it i
s
idling. Mechanical wear and pollu-
tant emissions are also especially high dur-
ing this initial warm-up phase. It is therefore
best to drive off immediately after starting
the engine. Avoid running the engine at high
speed.
Adjusting type pressures.
Having the correct pressure in your tyres
helps to reduce rolling resistance and, as a
result reduces fuel consumption. Increasing
the tyre pressure slightly (+0.2 bar
[2.9 psi/20 kPa]) can help to save fuel.
If you are prepared to accept a slight reduc-
tion in comfort, the tyres may be filled to the
pressures recommended for a fully-loaded
vehicle. This is also valid when driving alone
without luggage.
When you buy new tyres, make sure they are
optimised for minimum rolling resistance.
Avoid carrying unnecessary loads
The lighter the vehicle, the more economical
and ecological the driving style. For example,
an additional weight of 100 kg will increase
fuel consumption up to 0.3 l/100 km.
Remove any unnecessary objects or loads
from the vehicle. Remove optional equipment and unnecessa-
ry ac
cessories
The more aerodynamic the vehicle, the lower
the fuel consumption. Optional equipment
and accessories (such as roof racks or bike
carriers) reduce the aerodynamic benefits of
the vehicle.
Therefore, we recommend you remove all op-
tional and unnecessary equipment and racks,
especially if you intend to drive at high
speeds.
Other factors which increase fuel consump-
tion (examples):
● Fault in engine management.
● Driving on hills.
● Trailer towing. WARNING
Always adapt your speed and the distance to
the v ehic
les ahead in line with visibility,
weather conditions, the condition of the road
and the traffic situation. Engine management and ex-
h
au
s
t gas purification system
Introduction WARNING
The components of the exhaust system reach
ver y
high temperatures. This could cause a
fire.
● Always park your vehicle so that no part of
the exhau
st system can come in contact with
flammable materials (such as dried grass).
● Do not apply additional underseal or anti-
corro
sion coatings to the exhaust pipes, cata-
lytic converter, heat shields or the diesel par-
ticulate filter. Control lamps
It lights up
Fault in engine
management (Elec-
tronic Power Con-
trol).Take the vehicle to a specialised
workshop as soon as possible
and have the engine checked.
It lights up
Pre-heating a diesel
engine before start-
ing the engine.›››
page 185 202