2016 RENAULT ZOE Compartment

3.28
TRANSPORTING OBJECTS IN THE LUGGAGE COMPARTMENT
Always position the heavi-
est items directly on the
floor. Use the lashing
points 1 on the boot floor, if
these are fitted to the vehicle. The
luggage should be loaded in such a
way that no items will be thrown for-
ward and strike the occupants if the
driver has to brake suddenly. Fasten
the rear seat belts, even if the seats
are not occupied.
1
Always position the objects transported
so that the largest surface is against:
– The rear bench seatback for normal loads (example A).
– The front seatbacks with the rear
seatbacks folded down, as is the case
for maximum loads (example B).
If you have to place objects on the folded
seatback, it is necessary that you lower
the headrests before folding the seat-
back so that it can be folded as flat as
possible against the seat.
A
B

4.2
To open, pull handle 1, located on the
left-hand side of the dashboard.
BONNET (1/2)
1
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.
In the event of even a slight
impact involving the radia-
tor grille or bonnet, have the
bonnet lock checked by an
authorised dealer as soon as pos-
sible.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
Unlocking the bonnet catch
Lift the bonnet by several centimetres
and push lever 2 to the left.
2
When working in the engine
compartment, ensure that
the windscreen wiper stalk
is in the park position.
Risk of injury.

4.3
Opening the bonnet
Lift the bonnet; you will need to guide it
as it is held by a strut.
Ensure that the bonnet is
properly locked.
Ensure that nothing is pre-
venting locking (grit, cloths,
etc.).
After carrying out any work
in the engine compart-
ment, check that nothing
has been left behind (cloth,
tools, etc.).
Otherwise, this may lead to engine
damage.
BONNET (2/2)
Closing the bonnet
Check that nothing has been left in the
engine compartment.
To close the bonnet again, hold the
bonnet in the middle and guide it down,
allowing a 30 cm gap before it is closed,
then release it. It will latch automatically
under its own weight.
Do not press down on the
bonnet: there is a risk that
the bonnet will close inad-
vertently.

4.4
Replacement intervals
Refer to the Maintenance Document for
your vehicle.
LEVELS (1/2)
CoolantThe level is checked with the engine
switched off and on flat ground. The
level when cold must be between the
“MIN” and “MAX” marks on the coolant
reservoir 1. Top this level up when cold before the
“MINIMUM” mark is reached. Checking intervals
Check the coolant level regularly
(very severe damage is likely to be
caused to the engine if it runs out of
coolant).
If the level needs to be topped up, only
use products approved by our Technical
Department which ensure:
– protection against freezing;
– anticorrosion protection of the cool-
ing system.
No operations should be
carried out on the cooling
circuit when the engine is
hot.
Risk of burns.
Consult your approved dealer at
once if you notice an abnormal or
repeated drop in any of the fluid
levels.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
1
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.
When working in the engine
compartment, ensure that
the windscreen wiper stalk
is in the park position.
Risk of injury.

4.5
Windscreen washer reservoir
Topping up
Open cap 3, fill until you can see the
fluid, then refit the cap.
Liquid
Screen wash product (product with
antifreeze in winter).
Jets
Use a tool such as a needle to adjust
the height of the windscreen washer
jets.
3
2
Brake fluid level
The level should be read with the engine
switched off and on level ground. This
should be checked frequently, and im-
mediately if you notice even the slight-
est loss in braking efficiency.
Consult your approved dealer at
once if you notice an abnormal or
repeated drop in any of the fluid
levels.
Topping up
After any operation on the hydraulic cir-
cuit, a specialist must replace the fluid.
Only use fluids approved by our
Technical Department (and taken from
a sealed container).
Replacement intervals
Refer to the Maintenance Document for
your vehicle.
Level 2
It is normal for the level to drop as
the linings become worn, but it should
never drop below the “MIN” warning
line.
If you wish to check the disc wear your-
self, you should obtain the document
explaining the checking procedure from
our network or from the manufacturer’s
website.
LEVELS (2/2)
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.

4.6
The secondary battery is a 12 V battery:
this supplies the energy required to op-
erate vehicle equipment (lights, wind-
screen wipers, audio system, etc) and
certain safety systems, such as ABS.
You should not open it or add any
fluid.
SECONDARY 12 V BATTERY (1/2)
1
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
For your own safety and for
the proper operation of the
vehicle’s electrical equip-
ment (lights, windscreen
wipers, ABS, etc.), any interven-
tion on the secondary 12 V battery
(removal, disconnection, etc.) must
categorically be performed by a
specialist professional.
Risk of serious burns or electric
shocks.
Respect categorically the replace-
ment intervals (without exceeding
them) as stated in the maintenance
document.
The battery is a specific type.
Please ensure it is replaced with the
same type.
Contact an Authorised Dealer.
Maintenance/replacementThe charge status of the 12 volt bat-
tery 1 can decrease, especially if you
use your vehicle:
– when the outside temperature drops;
– after extended use of energy-con- suming devices with the engine
switched off.

4.10
Using a roller type car wash
Return the windscreen wiper stalk to
the Park position (refer to the informa-
tion on the “Windscreen washer, wiper”
in Section 1). Check the mounting of
external accessories, additional lights
and mirrors, and ensure that the wiper
blades are secured with adhesive tape.
Remove the radio aerial mast if your
vehicle is fitted with this equipment.
Remember to remove the tape and refit
the antenna after washing.
Observe the vehicle stopping distances
when driving on gravelled surfaces to
prevent paint damage.
Repair, or have repaired quickly, areas
where the paint has been damaged, to
prevent corrosion spreading.
Remember to visit the body shop pe-
riodically in order to maintain your
anti-corrosion warranty. Refer to the
Maintenance Document.
Respect local regulations about wash-
ing vehicles (e.g. do not wash your ve-
hicle on a public highway).
If it is necessary to clean mechani-
cal components, hinges, etc., spray
them with products approved by our
Technical Department to protect them
after they have been cleaned.
BODYWORK MAINTENANCE (2/2)
Cleaning the headlights
As the headlights are made of plastic
“glass”, use a soft cloth or cotton wool
to clean them. If this does not clean
them properly, moisten the cloth with
soapy water, then wipe clean with a soft
damp cloth or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Cleaning products containing alco-
hol must not be used.
Vehicles with a matte paint
finish
This type of paint requires certain pre-
cautions.
Do not do the following
– use wax-based products (polishing);
– rub too hard;
– wash the vehicle in a roller-type car
wash;
– wash the vehicle using a high-pres-
sure device;
– attach stickers to the paintwork (risk
of leaving marks).
You should do the following
Wash the vehicle by hand using plenty
of water, using a soft cloth or a gentle
sponge.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.
Washing the vehicle
Never wash the engine
compartment, the charging
connection or the traction
battery with a high-pressure jet.
This risks damaging the electric cir-
cuit.
Never wash the vehicle while it is
charging.
Risk of electric shock and a risk to
life.

4.12
You are strongly recom-
mended not to use high-
pressure or spray cleaning
equipment inside the pas-
senger compartment: use of such
equipment could impair the correct
functioning of the electrical or elec-
tronic components in the vehicle, or
have other detrimental effects.
INTERIOR TRIM MAINTENANCE (2/2)
You should not:
You are strongly advised not to po-
sition objects such as deodorants,
scents, etc. near air vents, as this could
damage your dashboard trim.
Removal/replacing removable
equipment originally fitted in
the vehicle
If you need to remove equipment in
order to clean the passenger com-
partment (for example, mats), always
ensure that they are correctly refitted
and are the right way around (the driv-
er’s mat should be fitted on the driver’s
side, etc.) and fit them with the compo-
nents supplied with the equipment (for
example, the driver mat should always
be fixed using the pre-fitted mounting
components).
With the vehicle stationary, always
ensure that nothing will impede driving
(anything obstructing the pedals, heel
wedged by the mat etc.).