2016 RENAULT ZOE Head

3.23
REAR HEADRESTS
Position for use
Raise or lower the headrest while pull-
ing it towards the front of the vehicle.
To remove the headrest
Press the button A on the switch 1 and
remove the headrest.
To refit the headrest
Insert the headrest rods into the holes,
and lower the headrest to the first
notch. Check that it is correctly locked.
Storage position
Press the button A and lower the head-
rest completely.
When the headrest is set at the
lowest position (position B ), this is
for storage only: it should not be in
this position when a seat is occupied.
B
1
A
The headrest is a safety
component; check that it is
fitted and in the correct po-
sition. The top of the head-
rest should be as close as possible
to the top of the head.

3.24
Before moving the seatback, put
the seat belt in belt guide A to avoid
damaging it.
For safety reasons, carry
out any adjustments when
the vehicle is not being
driven.
The configuration of the two-seat
bench with the small seatback B
pulled down, does not allow the
central seat to be used as it would
be impossible to buckle the seat belt
(belt buckles inaccessible).
The seatback may be folded down to
allow bulky objects to be transported.
To fold down the seatback
Ensure that the front seats are far
enough forward.
Lower the headrests fully.
Place the seat belts in their guides A.
Press button 1 and lower the seat-
back B.
REAR BENCH SEAT: functions
B
A
1
To replace the seatback, proceed in
the reverse order to removal.
Refit the seatback and click it back into
place.
When moving the rear
seats, ensure that nothing
obstructs the anchorage
points (passenger’s arm or
leg, a pet, gravel, cloth, toys, etc.).
When refitting the seat-
back, make sure it is cor-
rectly locked in place.
If seat covers are fitted ,
make sure these do not prevent the
seatback latch from locking in.
Make sure that the seat belts are
positioned correctly.
Reposition the headrests.

3.25
Do not place any objects,
especially heavy or hard
objects, on the parcel shelf.
These may pose a risk to
the vehicle occupants if the driver
has to brake suddenly or if the vehi-
cle is involved in an accident.
Rear parcel shelf
To remove:
– lower the rear headrests;
– unhook both straps 1;
– lift the shelf 2 upwards to unclip;
REAR PARCEL SHELF
Maximum weight on rear parcel
shelf: 2 kg, evenly distributed.
1
2
– push the shelf 2 inwards and turn it;
– pull the shelf towards you.
To refit, proceed in the reverse order to
removal.

3.28
TRANSPORTING OBJECTS IN THE LUGGAGE COMPARTMENT
Always position the heavi-
est items directly on the
floor. Use the lashing
points 1 on the boot floor, if
these are fitted to the vehicle. The
luggage should be loaded in such a
way that no items will be thrown for-
ward and strike the occupants if the
driver has to brake suddenly. Fasten
the rear seat belts, even if the seats
are not occupied.
1
Always position the objects transported
so that the largest surface is against:
– The rear bench seatback for normal loads (example A).
– The front seatbacks with the rear
seatbacks folded down, as is the case
for maximum loads (example B).
If you have to place objects on the folded
seatback, it is necessary that you lower
the headrests before folding the seat-
back so that it can be folded as flat as
possible against the seat.
A
B

4.10
Using a roller type car wash
Return the windscreen wiper stalk to
the Park position (refer to the informa-
tion on the “Windscreen washer, wiper”
in Section 1). Check the mounting of
external accessories, additional lights
and mirrors, and ensure that the wiper
blades are secured with adhesive tape.
Remove the radio aerial mast if your
vehicle is fitted with this equipment.
Remember to remove the tape and refit
the antenna after washing.
Observe the vehicle stopping distances
when driving on gravelled surfaces to
prevent paint damage.
Repair, or have repaired quickly, areas
where the paint has been damaged, to
prevent corrosion spreading.
Remember to visit the body shop pe-
riodically in order to maintain your
anti-corrosion warranty. Refer to the
Maintenance Document.
Respect local regulations about wash-
ing vehicles (e.g. do not wash your ve-
hicle on a public highway).
If it is necessary to clean mechani-
cal components, hinges, etc., spray
them with products approved by our
Technical Department to protect them
after they have been cleaned.
BODYWORK MAINTENANCE (2/2)
Cleaning the headlights
As the headlights are made of plastic
“glass”, use a soft cloth or cotton wool
to clean them. If this does not clean
them properly, moisten the cloth with
soapy water, then wipe clean with a soft
damp cloth or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Cleaning products containing alco-
hol must not be used.
Vehicles with a matte paint
finish
This type of paint requires certain pre-
cautions.
Do not do the following
– use wax-based products (polishing);
– rub too hard;
– wash the vehicle in a roller-type car
wash;
– wash the vehicle using a high-pres-
sure device;
– attach stickers to the paintwork (risk
of leaving marks).
You should do the following
Wash the vehicle by hand using plenty
of water, using a soft cloth or a gentle
sponge.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.
Washing the vehicle
Never wash the engine
compartment, the charging
connection or the traction
battery with a high-pressure jet.
This risks damaging the electric cir-
cuit.
Never wash the vehicle while it is
charging.
Risk of electric shock and a risk to
life.

5.1
Section 5: Practical advice
Tool kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2
Tyre inflation kit . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3
Tyres (tyre and wheel safety, use in winter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . 5.6
Headlights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 5.9
Rear lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 5.10
Indicator lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . 5.11
interior lighting: changing bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.12
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.13
RENAULT card: battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . 5.15
Fitting a radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.16
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.17
Wipers (replacing blades) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . 5.18
Towing/breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . 5.19
Operating faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.22

5.9
FRONT HEADLIGHTS: changing bulbs
Direction indicators
Unscrew bulb holder 1 a quarter of a
turn, then replace the bulb.
Bulb type: PY21W.
The bulbs detailed below can be re-
placed. However, we would advise you
to have them replaced by an authorised
dealer if it proves difficult.
1A
Obtain an emergency kit containing
a set of spare bulbs and fuses from
an approved Dealer.
Main beam/dipped headlights
Remove cover A.
Unscrew bulb holder 2 and remove the
set from its housing.
Disconnect the bulb.
Bulb type: H7.
It is essential to use anti U.V. 55W
bulbs so as not to damage the plastic
on the headlights.
Do not touch the bulb glass.
When the bulb has been changed,
make sure you refit the cover correctly.
During re-assembly, make sure you do
not trap the wiring with the bulb holder.
Daytime running lights
Please contact an authorised dealer.
The bulbs are under pres-
sure and can break when
replaced.
Risk of injury.
2
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.

5.10
– release the light assembly from out-side the vehicle by pulling towards
the rear;
– unscrew bulb holder 3 (parking light
and brake light) or 4 (direction indi-
cator), then replace the bulb.
Side light and brake light 5
Bulb type: PR21W.
Direction indicator lights 6
Bulb type: PY21W.
Direction indicator lights/
brake and side lights
– Open the boot;
– unclip the head of the upper clips 2
to unlock;
– unclip 2 on the trim;
– release trim;
– unscrew 1;
REAR LIGHTS AND SIDE LIGHTS: changing bulbs (1/2)
5
6
Refitting
To refit, proceed in the reverse order,
taking care not to damage the wiring.
The bulbs are under pres-
sure and can break when
replaced.
Risk of injury.
34
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