2016 RENAULT ZOE Card reader

1.72
TRIP COMPUTER AND WARNING SYSTEM: information messages
Examples of messagesInterpreting the display selected
«Disconnect cable to start up» Indicates that the charging cord is still plugged into the vehicle.
«Please insert keycard» Indicates that the cardRENAULT is not in the reader.
«Steering wheel not locked» Indicates that the steering column has not been locked.
«Apply brakes» Follow these instructions: risk of damage to the motor.
«Check connections» Unplug, then plug in the vehicle.
If the message still shows, this may be caused by the external charging \
conditions
or by the home installation.
«Check charging post» Indicates a possible electrical fault or a defective charging cable: cha\
nge the charg-
ing terminal or location or have the cable checked.
«Power cut while charging» Indicates an electrical fault while charging. Restart charging.
If this does not work, have the electrical installation checked.
«Charging refused no contract» Charging prohibited by your battery rental organisation. Rectify the sit\
uation.
These can help in the vehicle starting phase, or give information about \
a selection or a driving status.
Examples of information messages are given in the following pages.

2.2
STARTING, STOPPING THE ENGINE (1/3)
The vehicle can only be started if
the charging cord is unplugged from
the vehicle.
The vehicle can only be started if the
selection lever is at P. Please see
the information on “Gear control” in
Section 2.
Remote control RENAULT
card
When you get into the vehicle, insert the
RENAULT card fully into card reader 2.
To start
– position the gear lever to the posi- tion P only;
– press button 1. The message
READY comes on, on the instrument
panel, along with a beep.
The message disappears when the
vehicle speed is above approximately
3.1 mph (5 km/h).
Hands-free RENAULT card
The RENAULT card must be inserted
in card reader 2 or in detection zone 3.
To start
– position the gear lever to the position P only ;
– depress the brake pedal;
– press button 1. The message
READY comes on, on the instrument
panel, along with a beep.
The message disappears when the
vehicle speed is above approximately
3.1 mph (5 km/h).
3
1
2

2.3
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
Operating faults
In certain cases, the hands-free
RENAULT card may not work:
– the card battery RENAULT is drai- ned, flat 12 V battery, etc.
– near to appliances operating on the same frequency as the card (moni-
tor, mobile phone, video game, etc.);
– vehicle located in a high electroma- gnetic radiation zone.
The message “Please insert keycard”
appears on the instrument panel.
Insert the RENAULT card fully into card
reader 2.
STARTING, STOPPING THE ENGINE (2/3)

2.4
Conditions for stopping the
engine
The vehicle must be stationary, with the
lever positioned to N or P.
STARTING, STOPPING THE ENGINE (3/3)
Hands-free RENAULT card
With the card in the vehicle, press
button 1: the engine switches off and
the message READY goes out on the
instrument panel. The steering column
is locked when the driver’s door is
opened or the vehicle is locked.
If the card is no longer in the passenger
compartment when you try to switch
the engine off, the message “No key-
card Press and hold” appears on the
instrument panel: press the button 1 for
longer than two seconds.
With the engine switched off, any ac-
cessories being used (radio, etc.) will
continue to function for approximately
10 minutes.
When the driver’s door is opened, the
accessories stop working.
Remote control RENAULT card
With the card in reader 2 , press
button 1: the engine will stop. The mes-
sage READY goes out on the instru-
ment panel.
Removing the card from the reader
locks the steering column.
Special note
If the card is no longer in the reader
when you try to switch the engine off,
the message “No keycard Press and
hold” will appear on the instrument
panel: press the button 1 for longer
than two seconds.
1
2
Never switch off the igni-
tion before the vehicle has
stopped completely. Once
the engine has stopped, the
brake servo, power-assisted steer-
ing, etc. and the passive safety de-
vices such as air bags and preten-
sioners will no longer operate.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.

5.15
Operating faultsIf the battery is too weak to ensure cor-
rect operation, you can still start (insert
the RENAULT card in the card reader)
and lock/unlock the vehicle (refer to the
information on "Locking/unlocking the
doors" in Section 1).
RENAULT CARD: battery
Replacing the batteryWhen the message “Keycard battery
low” appears on the instrument panel,
replace the RENAULT card battery,
press the button 1 while pulling on
the emergency key 2 , then unclip the
cover 3 using the tab 4.
Remove the battery by pressing on one
side (movement A) and by lifting the
other (movement B) then replace it, en-
suring the polarity and model, shown
on cover 3 are respected.
Do not throw away your
used batteries; give them to
an organisation responsible
for collecting and recycling
batteries.
1
2
When refitting, proceed in the reverse
order, then depending on the vehicle,
press one of the buttons on the card
four times, close to the vehicle: the
message will disappear.
Note: it is not advisable to touch the
electronic circuit or contacts on the
RENAULT card when replacing the bat-
tery.
A
B
3
The batteries are available from approved Dealers, and their service lif\
e approxi-
mately two years. Check that there is no dye on the battery: risk of an \
incorrect
electrical contact.
4
Check that the cover is clipped shut.

5.19
Choice of breakdown service
In the event of an energy fault
In the event of a fully discharged trac-
tion battery, any type of towing is per-
mitted: towing on a flatbed truck or
towing on the road using the tow eye
(please see following pages). It is es-
sential to wait approximately 5 minutes
after locking the doors to start towing.
All other cases
Only towing on a flatbed truck is per-
mitted.
TOWING, BREAKDOWN (1/3)
Before any recovery, unlock the stee-
ring column: with the clutch pressed,
engage the lever in position N, insert
the card in the reader then press the
engine starting button for approxima-
tely two seconds.
The regulations in force for breakdown
recovery must always be observed.Towing on a flatbed truck
Breakdown recovery must be perfor-
med on a flat surface under all circums-
tances except where the vehicle is im-
mobilised following a full discharge of
the traction battery. In the event of a
total energy loss, please see the fol-
lowing pages.

5.20
Once you have finished towing, press
the engine start button twice (risk of
running down the 12 V battery).
If the lever is stuck in P, even though
you are depressing the brake pedal, the
lever can be released manually.
To do this, unclip the cover at the base
of the lever.
Simultaneously press at the location 7
and the unlocking button 6 on the lever.
TOWING, BREAKDOWN (2/3)
6
7
In the event of an energy
fault: towing
In the event of a fully discharged trac-
tion battery:
– the warning light 2
Ṏ flashes;
– the indicator 1 shows an empty bat-
tery.
It is possible to recover on a flatbed
truck or tow the vehicle using the tow
eye, following the instructions below.
When the engine is stop-
ped, steering and braking
assistance are not opera-
tional.
Before towing, unlock the steering
column: engage the lever 5 in position
N , insert the card in the reader 4 then
press the engine starting button 3 for
approximately two seconds.
The column is unlocked, the accessory
functions are supplied: the vehicle lights
can be used (hazard warning lights,
brake lights etc.). The towed vehicle’s
lights must be switched on at night.
The speed specified by current legisla-
tion for towing must always be obser-
ved.
3
5
4
1
2

5.21
TOWING, BREAKDOWN (3/3)
Access to the towing point
Only use the front and rear towing
points 8.
This towing point may only be used for
towing: never use it for lifting the vehi-
cle directly or indirectly.
Unclip the cover 10 by inserting a flat-
blade screwdriver or similar under the
cover.
Tighten towing hitch 9 fully: as much
as possible by hand at first, then finish
tightening it using the lever.
Use only the towing hitch 9 and the
lever located under the luggage com-
partment carpet in the tool kit (please
refer to the information on the “Tool kit”
in Section 5).
NB: Please do not use a damaged tow
eye.
Do not leave the tools unse-
cured inside the vehicle as
they may come loose under
braking.
After use, check that all the tools
are correctly clipped into the tool kit,
then, depending on the vehicle, po-
sition it correctly in its housing.
Risk of injury.
Do not remove the card
RENAULT from the reader
when the vehicle is being
towed.
98
10