2016 RENAULT ZOE power steering

1.1
Section 1: Getting to know your vehicle
Electric vehicle: introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.2
Important recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.7
Electric vehicle: charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 1.8programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . 1.16
RENAULT card: general information, use, deadlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.18
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.27
Locking, unlocking the opening elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . 1.29
Automatic locking when driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 1.31
Front seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.32
Seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.33
Methods of restraint in addition to the child seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.37
to the rear seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.41
side protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . 1.42
Child safety: General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . 1.44 Choosing a child seat mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . 1.47
fitting a child seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 1.49
deactivating/activating the front passenger air bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.54
Steering wheel/Power-assisted steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . 1.57
Driving position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.58
Warning lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.62
Displays and indicators . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.65
Trip computer and warning system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . 1.67
Clock and outdoor temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 1.75
Rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . 1.77
Audible and visual signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . 1.78
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.79
Exterior lighting and signals. . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.80
Headlight beam adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . 1.83
Washers, wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.84

1.57
Height and reach adjustment
Pull lever 1 and move the steering
wheel to the required position.
Then, push the lever back fully, beyond
the point of resistance to lock the steer-
ing wheel.
Make sure that the steering wheel is
correctly locked.
Power-assisted steering
The variable power-assisted steering
system is equipped with an electronic
control system which alters the level of
assistance to suit the vehicle speed.
Steering is made easier during parking
manoeuvres (for added comfort) whilst
the force needed to steer increases
progressively as the speed rises (for
enhanced safety at high speeds).
STEERING WHEEL/POWER-ASSISTED STEERING
For safety reasons, only
adjust the steering wheel
when the vehicle is station-
ary.
1
Never switch off the igni-
tion when travelling down-
hill, and avoid doing so in
normal driving (assistance
is not provided).
Never leave the steering wheel on
full lock when the vehicle is station-
ary.
With the engine switched off, or if
there is a system fault, it is still pos-
sible to turn the steering wheel. The
force required will be greater.
A noise may be heard when the
steering wheel is moved quickly.
This is normal.

1.72
TRIP COMPUTER AND WARNING SYSTEM: information messages
Examples of messagesInterpreting the display selected
«Disconnect cable to start up» Indicates that the charging cord is still plugged into the vehicle.
«Please insert keycard» Indicates that the cardRENAULT is not in the reader.
«Steering wheel not locked» Indicates that the steering column has not been locked.
«Apply brakes» Follow these instructions: risk of damage to the motor.
«Check connections» Unplug, then plug in the vehicle.
If the message still shows, this may be caused by the external charging \
conditions
or by the home installation.
«Check charging post» Indicates a possible electrical fault or a defective charging cable: cha\
nge the charg-
ing terminal or location or have the cable checked.
«Power cut while charging» Indicates an electrical fault while charging. Restart charging.
If this does not work, have the electrical installation checked.
«Charging refused no contract» Charging prohibited by your battery rental organisation. Rectify the sit\
uation.
These can help in the vehicle starting phase, or give information about \
a selection or a driving status.
Examples of information messages are given in the following pages.

1.74
TRIP COMPUTER AND WARNING SYSTEM: warning message
These appear with the warning light û and require you to stop immediately, for your own safety, as soon as traffic
conditions allow. Stop your engine and do not restart it. Contact an Authorised Dealer.
Examples of warning messages are given in the following pages. Note: the messages appear on the display either individually
or alternately (when there are several messages to be displayed), and \
may be accompanied by a warning light and/or a beep.
Examples of messages Interpreting the display selected
«Braking system fault» Indicates a fault in the braking system.
«Power steering fault» Indicates a fault in the steering.
«Electrical motor fault» Indicates that the vehicle is losing power.
«Electrical fault danger» Indicates a fault in the electric system.
“ PUNCTURE “ Indicates that at least one wheel is punctured or severely underinflated\
.

2.4
Conditions for stopping the
engine
The vehicle must be stationary, with the
lever positioned to N or P.
STARTING, STOPPING THE ENGINE (3/3)
Hands-free RENAULT card
With the card in the vehicle, press
button 1: the engine switches off and
the message READY goes out on the
instrument panel. The steering column
is locked when the driver’s door is
opened or the vehicle is locked.
If the card is no longer in the passenger
compartment when you try to switch
the engine off, the message “No key-
card Press and hold” appears on the
instrument panel: press the button 1 for
longer than two seconds.
With the engine switched off, any ac-
cessories being used (radio, etc.) will
continue to function for approximately
10 minutes.
When the driver’s door is opened, the
accessories stop working.
Remote control RENAULT card
With the card in reader 2 , press
button 1: the engine will stop. The mes-
sage READY goes out on the instru-
ment panel.
Removing the card from the reader
locks the steering column.
Special note
If the card is no longer in the reader
when you try to switch the engine off,
the message “No keycard Press and
hold” will appear on the instrument
panel: press the button 1 for longer
than two seconds.
1
2
Never switch off the igni-
tion before the vehicle has
stopped completely. Once
the engine has stopped, the
brake servo, power-assisted steer-
ing, etc. and the passive safety de-
vices such as air bags and preten-
sioners will no longer operate.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.

2.17
Electronic stability program
ESC with understeer control
and traction control
Electronic stability control ESC
This system helps you to keep control
of the vehicle in critical driving condi-
tions (avoiding an obstacle, loss of grip
on a bend, etc.).
Operating principle
A sensor in the steering wheel detects
the direction selected by the driver.
Other sensors throughout the vehicle
measure the actual direction.
The system compares driver input to
the actual trajectory of the vehicle and
corrects the trajectory if necessary by
controlling the braking of certain wheels
and/or engine power. In the event that
the system is engaged, indicator light
 flashes on the instrument panel.Understeer control
This system optimises the action of the
ESC in the case of pronounced under-
steer (loss of front axle road holding).
Traction control
This system helps to limit wheelspin of
the drive wheels and to control the ve-
hicle when pulling away accelerating or
decelerating.
Operating principle
Using the wheel sensors, the system
measures and compares the speed of
the drive wheels at all times and slows
down their over-rotation. If a wheel is
starting to slip, the system brakes au-
tomatically until the drive supplied be-
comes compatible with the level of grip
under the wheel again.
Operating faults
When the system detects an operat-
ing fault the message “Check ESC” and
warning light
© appear on the in-
strument panel. In this case, the ESC
and traction control system are deacti-
vated.
Consult an approved dealer.
DRIVER CORRECTION DEVICES AND AIDS (2/4)

7.3
ALPHABETICAL INDEX (3/5)
instrument panel ..............................................1.62 → 1.68
instrument panel ...........................................1.62 → 1.74, 1.80
instrument panel messages...................................1.67 → 1.74
interior trim maintenance ..................................................... 4.11 – 4.12
ionizer ................................................................\
................ 3.14
L
levels: brake fluid ...................................................................... 4.5
coolant ................................................................\
........... 4.4
windscreen washer reservoir ......................................... 4.5
lighting: exterior .............................................................1.\
80 → 1.82
instrument panel .......................................................... 1.80
interior ...............................................................\
.. 3.18, 5.12
lights adjustment .............................................................\
...... 1.83
lights: adjusting ..............................................................\
........ 1.83
brake lights ....................................................... 5.10 – 5.11
dipped beam headlights ............................... 1.62, 1.80, 5.9
direction indicators ............................ 1.62, 1.78, 5.9 – 5.10
fog lights .................................................... 1.62, 1.82, 5.11
hazard warning ............................................................ 1.78
indicator lights .............................................................. 5.11
main beam headlights .................................. 1.62, 1.81, 5.9
number plate lights ...................................................... 5.11
reversing lights ............................................................. 5.11
side lights ............................................................ 1.80, 5.10
locking the doors ..........................................1.18 → 1.28, 1.31
M
maintenance: bodywork ............................................................ 4.9 – 4.10
interior trim ........................................................ 4.11 – 4.12 mechanical .........................................4.2 – 4.3, 6.7
→ 6.12
map reading lights ............................................................. 3.18
methods of restraint in addition to the seat belts ...1.37 → 1.43
multimedia (equipment) ..................................................... 3.29
multimedia equipment .............................................. 3.29, 5.16
N
navigation .............................................................\
............. 3.29
navigation system .............................................................. 3.29
O
opening the doors ..................................................1.27 → 1.30
operating faults .............................................1.73, 5.22 → 5.25
P
paintwork maintenance ....................................................... 4.9 – 4.10
parking distance control.........................................2.27 → 2.30
pedestrian warning system ................................................ 1.79
power-assisted steering.................................................\
.... 1.57
practical advice ....................................................... 2.10 – 2.11
presentation of the electric vehicle important recommendations .......................................... 1.7
pretensioners .........................................................1\
.37 → 1.40
R
radio...................................................................\
................ 3.29
range of the traction battery.......................................2.7 → 2.9
rear bench seat.........................................................\
......... 3.24
rear parcel shelf ................................................................. 3.25
rear seats functions ..............................................................\
........ 3.24
rear view camera .................................................... 2.29 – 2.30
rear view mirrors ................................................................ 1.77
RENAULT ANTI-INTRUDER DEVICE (RAID) ................... 1.31