2016 Ram 1500 def

The wiper blades and wiper arms should be inspected
periodically, not just when wiper performance problems
are experienced. This inspection should include the fol-
lowing points:
•Wear Or Uneven Edges
•Foreign Material
•Hardening Or Cracking
•Deformation Or Fatigue
If a wiper blade or wiper arm is damaged, replace the
affected wiper arm or blade with a new unit. Do not
attempt to repair a wiper arm or blade that is damaged.Wiper Blade Removal/Installation
CAUTION!
Do not allow the wiper arm to spring back against
the glass without the wiper blade in place or the glass
may be damaged.
1. Lift the wiper arm to raise the wiper blade off of the
glass, until the wiper arm is in the full up position.
7
MAINTAINING YOUR VEHICLE 809

reservoir with windshield washer solvent only (not ra-
diator antifreeze). When refilling the washer fluid reser-
voir, take some washer fluid and apply it to a cloth or
towel and wipe the wiper blades clean. This will help
blade performance.
To prevent freeze-up of your windshield washer system
in cold weather, select a solution or mixture that meets or
exceeds the temperature range of your climate. This
rating information can be found on most washer fluid
containers.
WARNING!
Commercially available windshield washer solvents
are flammable. They could ignite and burn you. Care
must be exercised when filling or working around
the washer solution.After the engine has warmed up, operate the defroster for
a few minutes to reduce the possibility of smearing or
freezing the fluid on the cold windshield. Windshield
washer solution used with water as directed on the
container, aids cleaning action, reduces the freezing point
to avoid line clogging, and is not harmful to paint or trim.
Exhaust System
The best protection against carbon monoxide entry into
the vehicle body is a properly maintained engine exhaust
system.
If you notice a change in the sound of the exhaust system;
or if the exhaust fumes can be detected inside the vehicle;
or when the underside or rear of the vehicle is damaged;
have an authorized technician inspect the complete ex-
haust system and adjacent body areas for broken, dam-
aged, deteriorated, or mispositioned parts. Open seams
or loose connections could permit exhaust fumes to seep
into the passenger compartment. In addition, have the
812 MAINTAINING YOUR VEHICLE

cleaner. Use caution when cleaning the inside rear win-
dow equipped with electric defrosters or windows
equipped with radio antennas. Do not use scrapers or
other sharp instrument that may scratch the elements.
When cleaning the rear view mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
1. Clean with a wet soft cloth. A mild soap solution may
be used, but do not use high alcohol content or
abrasive cleaners. If soap is used, wipe clean with a
clean damp cloth.
2. Dry with a soft cloth.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the fabric.
Sun damage can also weaken the fabric.
If the belts need cleaning, use a mild soap solution or
lukewarm water. Do not remove the belts from the
vehicle to wash them. Dry with a soft cloth.
Replace the belts if they appear frayed or worn or if the
buckles do not work properly.
WARNING!
A frayed or torn belt could rip apart in a collision and
leave you with no protection. Inspect the belt system
periodically, checking for cuts, frays, or loose parts.
Damaged parts must be replaced immediately. Do
not disassemble or modify the system. Seat belt
(Continued)
836 MAINTAINING YOUR VEHICLE

Cavity Cartridge Fuse Micro Fuse Description
F24 30 Amp Pink – Driver Door Module
F25 30 Amp Pink – Front Wiper
F26 30 Amp Pink – Antilock Brakes / Stability Control Module /
Valves
F28 20 Amp Blue – Trailer Tow Backup Lights – If Equipped
F29 20 Amp Blue – Trailer Tow Parking Lights – If Equipped
F30 30 Amp Pink – Trailer Tow Receptacle
F31 30 Amp Pink (1500
LD Diesel)– Urea Heater Control – If Equipped
F32 – – Spare Fuse
F33 20 Amp Blue – Special Services Vehicle Only
F34 30 Amp Pink – Vehicle System Interface Module #2 – If
Equipped
F35 30 Amp Pink – Sunroof – If Equipped
F36 30 Amp Pink – Rear Defroster – If Equipped
842 MAINTAINING YOUR VEHICLE

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE.......................881
▫Prepare For The Appointment.............881
▫Prepare A List........................881
▫Be Reasonable With Requests.............881
IF YOU NEED ASSISTANCE..............881
▫FCA USA LLC Customer Center...........882
▫FCA Canada Inc. Customer Center.........882
▫In Mexico Contact.....................883
▫Puerto Rico And U.S. Virgin Islands........883▫Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)...................883
▫Service Contract......................883
WARRANTY INFORMATION.............885
MOPARPARTS ........................885
REPORTING SAFETY DEFECTS............885
▫In The 50 United States And Washington,
D.C................................885
▫In Canada...........................885
PUBLICATION ORDER FORMS............886
9

Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State
of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of compo-
nent wear contain, or emit, chemicals known to the
State of California to cause cancer and birth defects,
or other reproductive harm.
884 IF YOU NEED CONSUMER ASSISTANCE

WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of FCA US LLC
warranties applicable to this vehicle and market.
MOPAR PARTS
MOPAR fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153),
or go to http://www.safercar.gov; or write to: Adminis-
trator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590.
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
9
IF YOU NEED CONSUMER ASSISTANCE 885

defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. Acomplete working knowledge of the vehicle, system,
and/or components is written in straightforward lan-
guage with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific FCA US LLC vehicles. Included
886 IF YOU NEED CONSUMER ASSISTANCE