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PERSONALIZED MENU BAR
The Uconnect features and services in the main menu bar
are easily changed for your convenience. Simply follow
these steps:1. Press the “Apps
” button to open the App screen.
2. Press and hold, then drag the selected App to replace
an existing shortcut in the main menu bar.
The replaced shortcut will now be an active App/
shortcut on the main menu bar.
UCONNECT VOICE RECOGNITION
Introducing Uconnect
Start using Uconnect Voice Recognition with these help-
ful quick tips. It provides the key Voice Commands and
tips you need to know to control your Uconnect 3.0, 5.0 or
8.4A/8.4AN system.
Uconnect 8.4A/8.4AN Main Menu
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Uconnect Access (8.4A/8.4AN)
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable 1X
(voice/data) or 3G (data) network connection.
NOTE:Your vehicle may be transmitting data as autho-
rized by the subscriber.
An included trial and/or subscription is required to take
advantage of the Uconnect Access services in the next
section of this guide. To register with Uconnect Access,
press the Apps button on the 8.4-inch touchscreen to get
started. Detailed registration instructions can be found
on the next page.
NOTE:Uconnect Access is available only on equipped
vehicles purchased within the continental United States,Alaska and Hawaii. Services can only be used where
coverage is available; see coverage map for details.
9-1-1 Call
Security Alarm Notification
Remote Door Lock/Unlock
Stolen Vehicle Assistance
Remote Vehicle Start**
Remote Horn and Lights
Yelp Search
Voice Texting
Roadside Assistance Call
WiFi Hotspot***
**If vehicle is equipped.
***Extra charges apply.
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SiriusXM Travel Link (8.4A/8.4AN)
Need to find a gas station, view local movie listings,
check a sports score or the 5 - day weather forecast?
SiriusXM Travel Link is a suite of services that brings a
wealth of information right to your Uconnect 8.4AN
system. (Not available for 8.4A system.)
Push the VR button
. After the beep, say one of the
following commands:
•Show fuel prices
•Show 5 - day weather forecast
•Show extended weatherTIP:Traffic alerts are not accessible with Voice Com-
mand.
SiriusXM Travel Link
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Uconnect System Support:
•U.S. residents call 1-877-855-8400 (24 hours a day 7
days a week) or visit DriveUconnect.com
•Canadian residents call 1-800-465-2001 (English) or
1-800-387-9983 (French) or visit DriveUconnect.ca
Mon. – Fri., 8:00 am – 8:00 pm, ET
Sat., 9:00 am – 5:00 pm, ET
Sun., Closed
Uconnect Access Services Support 1-855-792-4241 Please
have your Uconnect Security PIN ready when you call.
468 UNDERSTANDING YOUR INSTRUMENT PANEL
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System Malfunction
If there is a malfunction in the STOP/START system, the
system will not shut down the engine. A SERVICE
STOP/START SYSTEM message will appear in the Elec-
tronic Vehicle Information Center (EVIC)/Driver Infor-
mation Display (DID). Refer to “Electronic Vehicle Infor-
mation Center (EVIC) or Driver Information Display
(DID)” in “Electronics” for further information.
The system will need to be checked by your authorized
dealer.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and permits
quicker starts in cold weather. Connect the cord to a
standard 110-115 Volt AC electrical outlet with a
grounded, three-wire extension cord.1500 Models
The engine block heater cord is routed under the hood on
the passenger side of the vehicle near the right head lamp
assembly. It is located between the front grill and the
radiator, but underneath the black upper seal.
2500/3500 Models
The engine block heater cord is routed through the grille
by the right front tow hook.
It includes a removable cap that is secured by a tethered
strap. It also has a c-clip that is used for storage when not
in use for the winter months. During winter months,
remove the heater cord wiring assembly from itself on
the c-clip.
The engine block heater must be plugged in at least one
hour to have an adequate warming effect on the engine.
486 STARTING AND OPERATING
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WARNING!(Continued)
•Do not leave the Key Fob in or near the vehicle (or
in a location accessible to children), and do not
leave the ignition of a vehicle equipped with
Keyless Enter-N-Go in the ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park Inter-
lock which requires the transmission to be in PARK
before the ignition switch can be turned to the LOCK/
OFF (key removal) position. The Key Fob can only be
removed from the ignition when the ignition is in the
LOCK/OFF position, and the transmission is locked in
PARK whenever the ignition switch is in the LOCK/OFF
position.NOTE:If a malfunction occurs, the system will trap the
Key Fob in the ignition switch to warn you that this
safety feature is inoperable. The engine can be started
and stopped but the Key Fob cannot be removed until
you obtain service.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock System (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. To shift
the transmission out of PARK, the ignition switch must
be turned to the ON/RUN position (engine running, for
vehicles with eight-speed transmission) and the brake
pedal must be pressed.
In 8-speed vehicles, the brake pedal must also be pressed
to shift from NEUTRAL into DRIVE or REVERSE when
the vehicle is stopped or moving at low speeds.5
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In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
NOTE:In cases where the instrument cluster message
indicates the transmission may not re-engage after en-
gine shutdown, perform this procedure only in a desired
location (preferably, at your authorized dealer).
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not,
shift the transmission to NEUTRAL.
3. Turn the ignition switch to the OFF position. On
vehicles with Keyless Enter-N-Go, push and hold the
ignition switch until the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Eight-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the
transmission is in DRIVE. For example, if you set the
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NOTE:Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
Downshifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to reduce this
excess heat generation.
During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of both the
torque converter clutch and the top overdrive gear are
inhibited until the transmission fluid is warm (refer to the
“Note” under “Torque Converter Clutch” in this section).During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to first and
direct gears only. Normal operation will resume once the
transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in direct gear regardless of which forward gear is se-
lected. PARK, REVERSE, and NEUTRAL will continue to
operate. The Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
5
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