Page 164 of 916
WARNING!
•A loose head restraint thrown forward in a colli-
sion or hard stop could cause serious injury or
death to occupants of the vehicle. Always securely
stow removed head restraints in a location outside
the occupant compartment.
•ALL the head restraints MUST be reinstalled in the
vehicle to properly protect the occupants. Follow
the re-installation instructions above prior to oper-
ating the vehicle or occupying a seat.
NOTE:Do not reposition the head restraint 180 degrees
to the incorrect position in an attempt to gain additional
clearance to the back of the head.
Adjustment Buttons
1 — Release Button
2 — Adjustment Button 162 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 165 of 916
Rear Head Restraints
The rear seats are equipped with adjustable and remov-
able head restraints. To raise the head restraint, pull
upward on the head restraint. To lower the head restraint,
push the adjustment button located on the base of the
head restraint and push downward on the head restraint.
To remove the head restraint, push the adjustment button
and the release button while pulling upward on the
whole assembly. To reinstall the head restraint, put the
head restraint posts into the holes and adjust it to the
appropriate height.
NOTE:To remove outboard restraints, the rear seat
bottom must be folded up.
WARNING!
A loose head restraint thrown forward in a collision
or hard stop could cause serious injury or death to
occupants of the vehicle. Always securely stow re-
moved head restraints in a location outside the occu-
pant compartment.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 163
Page 497 of 916

When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), select TOW/HAUL mode
or use the Electronic Range Select (ERS) shift control
(refer toElectronic Range Select (ERS) Operationin this
section for further information) to select a lower gear
range. Under these conditions, using a lower gear range
will improve performance and extend transmission life
by reducing excessive shifting and heat buildup.
During extremely cold temperatures (-22°F [-30°C] or
below), transmission operation may be modified depend-
ing on engine and transmission temperature as well as
vehicle speed. Normal operation will resume once the
transmission temperature has risen to a suitable level.Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all.
Vehicle performance may be severely degraded and the
engine may stall. In some situations, the transmission
may not re-engage if the engine is turned off and
restarted. The Malfunction Indicator Light (MIL) may be
illuminated. A message in the instrument cluster will
inform the driver of the more serious conditions, and
indicate what actions may be necessary.
5
STARTING AND OPERATING 495
Page 585 of 916

high risk of vehicle damage during the recovery process?
Answering these questions will help you determine the
best method of recovery. If you can still move the vehicle
slightly and the only issue is slick ground, then rock
cycling your vehicle would be the first choice. If you have
ample room, an additional vehicle and there is low risk of
vehicle impingement on the surroundings, then using a
tow strap to the vehicle tow hooks would be fast and
easy. If the vehicle is severely hung up or in a situation
where great care needs to be taken during the recovery,
then nothing can do the job better than a winch. If you are
severely hung up on something you should jack the
vehicle up and stack something under the wheels to
allow the vehicle to roll off the object without causing
further damage. This should be tried before attempting
any recovery method.CAUTION!
Pulling the vehicle off an obstacle, without first
clearing the object, may result in additional under-
body damage.
•Rock Cycling Your Vehicle– Rock cycling your ve-
hicle is one of the easiest, fastest and most commonly
used methods. This simply involves shifting your
vehicle from DRIVE to REVERSE, while applying
throttle after each shift. During this process, for addi-
tional traction, try turning your steering wheel quickly
left and right no more than a ¼ turn. If you are stuck
in mud, sand, or snow try spinning your tires during
this process to clean the debris from the tread and
improve the traction. You want to create a rocking
motion with the vehicle. This helps build vehicle
momentum, which hopefully gets you out. Remember
to ease off and on the accelerator before and after the
5
STARTING AND OPERATING 583
Page 690 of 916

items down low and be sure that the weight is distributed
equally. Stow all loose items securely before driving.
Improper weight distributions can have an adverse effect
on the way your vehicle steers and handles and the way
the brakes operate.
CAUTION!
Do not load your vehicle any heavier than the GVWR
or the maximum front and rear GAWR. If you do,
parts on your vehicle can break, or it can change the
way your vehicle handles. This could cause you to
lose control. Also overloading can shorten the life of
your vehicle.
TRAILER TOWING
In this section you will find safety tips and information
on limits to the type of towing you can reasonably do
with your vehicle. Before towing a trailer, carefully
review this information to tow your load as efficiently
and safely as possible.
To maintain the New Vehicle Limited Warranty coverage,
follow the requirements and recommendations in this
manual concerning vehicles used for trailer towing.
Common Towing Definitions
The following trailer towing related definitions will assist
you in understanding the following information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, cargo and tongue
weight. The total load must be limited so that you do not
688 STARTING AND OPERATING
Page 699 of 916

Trailer Hitch Type and Maximum Trailer Weight
Gooseneck Or Fifth
Wheel - 3500 Model32,000 lbs (14,545 kg) / 6000
lbs (2,721 kg)
Refer to the “Trailer Towing Weights (Maximum
Trailer Weight Ratings)” for the Maximum Gross
Trailer Weight (GTW) towable for your given drive-
train.
All trailer hitches should be professionally installed on
your vehicle.
Trailer Towing Weights (Maximum Trailer Weight
Ratings)
NOTE:For additional trailer towing information (maxi-
mum trailer weight ratings) refer to the following website
addresses:
•ramtrucks.com/en/towing_guide/•ramtruck.ca (Canada)
•rambodybuilder.com
Trailer And Tongue Weight
Always load a trailer with 60% of the weight in the front
of the trailer. This places 10% of the GTW on the tow
hitch of your vehicle. Loads balanced over the wheels or
heavier in the rear can cause the trailer to swayseverely
side to side which will cause loss of control of the vehicle
and trailer. Failure to load trailers heavier in front is the
cause of many trailer collisions. Never exceed the maxi-
mum tongue weight stamped on your trailer hitch.
5
STARTING AND OPERATING 697
Page 740 of 916
WARNING!(Continued)
•Turn on the Hazard Warning flasher.
•Block the wheel diagonally opposite the wheel to
be raised.
•Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
•Never start or run the engine with the vehicle on a
jack.
•Do not let anyone sit in the vehicle when it is on a
jack.
•Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
•Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
WARNING!(Continued)
•If working on or near a roadway, be extremely
careful of motor traffic.
•To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
Jack Warning Label
738 WHAT TO DO IN EMERGENCIES
Page 760 of 916
WARNING!(Continued)
•If working on or near a roadway, be extremely
careful of motor traffic.
•To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
Jack Warning Label
Lug Wrench Adaptor Shown In Jack And Tools
Assembly
758 WHAT TO DO IN EMERGENCIES