NissanConnectSMServices website:
For U.S. customers
www.nissanusa.com/connect
For Canadian customers
www.nissan.ca/nissanconnect (English)
www.nissan.ca/nissanconnect/fr (French)
NissanConnect
SMServices support line:
1-855-426-6628
SUBSCRIPTION TO NISSANCON-
NECTSMSERVICES
Except for services received under Demonstra-
tion Mode, it is necessary to subscribe to Nis-
sanConnect
SMServices in order to use the Nis-
sanConnectSMServices. To activate
NissanConnectSMServices, you can enroll via
the NissanConnectSMServices Companion
App, NissanConnectSMportal website, or con-
tact a NISSAN dealer.
NissanConnect
SMServices are offered by
SiriusXM or other third-party vendors in accor-
dance with the terms and conditions and privacy
policies outlined in a Subscription Agreement.
Some NissanConnect
SMServices, such as Au-
tomatic Collision Notification (ACN) , Emergency
Calling (E-Call) , Assisted Search, Connected
Search and Roadside Assistance Service are of-
fered for a trial period of 60 days from the date of purchase or lease of your vehicle (Demonstra-
tion Mode) . Demonstration Mode will automati-
cally end at the expiration of the 60–day period.
All services offered under Demonstration Mode
are offered under the same terms and conditions
and privacy policy as services provided under a
regular subscription. These terms and condi-
tions are available from the NissanConnect
SM
portal website.
LEGAL DISCLAIMER
Driving is serious business. Only use NissanCon-
nectSMServices powered by SiriusXM® when
safe to do so. Late availability for some features.
Services, including automatic crash notification
and SOS, are dependent upon the telematics de-
vice being in operative condition, its ability to con-
nect to a wireless network, compatible wireless
network availability, navigation map data, and GPS
satellite signal receptions, the absence of which
can limit or prevent the ability to reach NissanCon-
nect Customer Care or receive support. Never
program while driving. GPS mapping may not be
detailed in all areas or reflect current road status.
You are responsible for using Remote Engine Start
and Remote Horn features in accordance with any
laws, rules or ordinances in effect in your vehicle’s
location. Cellular network not available in all areas
and/or at all times. Cellular technology is evolving,
and changes to cellular networks provided by in-
dependent companies are not within Nissan’s or Sirius XM Radio Inc.’s control. Neither Nissan nor
Sirius XM are responsible for associated costs
that may be required for continued operation due
to cellular network termination (including equip-
ment upgrades, if available, or roaming charges on
alternative networks) . Should cellular provider
terminate/restrict service, service may be termi-
nated without notice and with no liability to Nissan,
Sirius XM and/or their respective agents or
affiliates. Certain services require a PIN for
activation. www.NissanUSA.com/connect for
details. Enrollment and Subscription Agreement is
required to receive full suite of services. Terms and
conditions of Subscription Agreement apply. Six
(6) month trial period begins on your date of ve-
hicle purchase or lease of a new Nissan; subse-
quently a paid subscription is required at the then
current rate to continue to receive services. Text
rates and/or data usage may apply.
NISSANCONNECTSMSERVICES
FEATURES
NissanConnectSMServices provides various
types of information and services by connecting
your vehicle to the NissanConnect
SMServices
Data Center and NissanConnectSMServices
Response Center using the TCU (Telematics
Control Unit) installed in your vehicle.
NISSANCONNECTSMSERVICES (if so
equipped)
6-4General system information
●If waypoints are set, the system calculates
multiple routes between waypoints
simultaneously, and the following may result.
– If one section between waypoints cannot be calculated, none of the route will be
displayed.
– The route may not connect completely at some waypoints.
– The route may require a U-turn close to some waypoints.
● Route calculation may not be completed in
the following cases.
– If there is no main road within a range of 1.5 miles (2.5 km) from the vehicle, a
message will then appear on the screen.
Try recalculating when the vehicle is
closer to a main road.
– If the vehicle is too close to the destina- tion or if there are no roads to the
destination, a message will then appear
on the screen.
– If it is impossible to reach the destination or waypoints because of traffic
regulations, etc.
– If the only target route to the destination or waypoints is extremely complicated. ●
The following may occur when the route is
displayed.
– If you calculate a route on a main road, the starting point of the route may not ex-
actly match the current vehicle location.
– The endpoint of the route may not exactly match the destination.
– If you calculate a route on a main road, the system may display a route from an-
other main road. This may be because
the position of the vehicle icon is not
accurate. In this case, park the vehicle in
a safe location and reset the vehicle icon,
or continue driving to see if the position
of the vehicle icon is automatically ad-
justed before recalculating the route.
“VEHICLE ICON” (page 7-3)
– In some cases, the system shows an in- direct route to the destination or way-
points if you set them from stored or
places information. In order to correct,
you must be careful about the traffic
direction, especially when lanes with dif-
ferent travel directions are shown
separately, such as interchanges and
service areas. – Even if the freeway preference is set to
OFF, a route that uses the freeway may
be suggested.
– Even if the preference is set to OFF, a route that uses a ferry line may be
suggested.
– Ferry lines, excluding those that are only for pedestrians, bicycles and
motorcycles, are stored in this system.
Take into consideration the travel time re-
quired and operational condition before
deciding whether to use the route.
General system information6-13
