
Reception conditions will constantly change be-
cause of vehicle movement. Buildings, terrain,
signal distance and interference from other ve-
hicles can work against ideal reception. De-
scribed below are some of the factors that can
affect your radio reception.
Some cellular phones or other devices may
cause interference or a buzzing noise to come
from the audio system speakers. Storing the de-
vice in a different location may reduce or elimi-
nate the noise.
FM RADIO RECEPTION
Range: FM range is normally limited to 25 – 30 mi
(40 – 48 km) , with monaural (single channel) FM
having slightly more range than stereo FM. Exter-
nal influences may sometimes interfere with FM
station reception even if the FM station is within
25 mi (40 km) . The strength of the FM signal is
directly related to the distance between the
transmitter and receiver. FM signals follow a line-
of-sight path, exhibiting many of the same char-
acteristics as light. For example, they will reflect
off objects.
Fade and drift: As your vehicle moves away from
a station transmitter, the signals will tend to fade
and/or drift.Static and flutter: During signal interference from
buildings, large hills or due to antenna position
(usually in conjunction with increased distance
from the station transmitter) , static or flutter can
be heard. This can be reduced by adjusting the
treble control to reduce treble response.
Multipath reception: Because of the reflective
characteristics of FM signals, direct and reflected
signals reach the receiver at the same time. The
signals may cancel each other, resulting in mo-
mentary flutter or loss of sound.
AM RADIO RECEPTION
AM signals, because of their low frequency, can
bend around objects and skip along the ground.
In addition, the signals can be bounced off the
ionosphere and bent back to earth. Because of
these characteristics, AM signals are also sub-
ject to interference as they travel from transmitter
to receiver.
Fading: Occurs while the vehicle is passing
through freeway underpasses or in areas with
many tall buildings. It can also occur for several
seconds during ionospheric turbulence even in
areas where no obstacles exist.
Static: Caused by thunderstorms, electrical
power lines, electric signs and even traffic lights.
SATELLITE RADIO RECEPTION (if so
equipped)
When the satellite radio is used for the first time
or the battery has been replaced, the satellite
radio may not work properly. This is not a mal-
function. Wait more than 10 minutes with satellite
radio on and the vehicle outside of any metal or
large building for satellite radio to receive all of
the necessary data.
No satellite radio reception is available unless
there is an active SiriusXM® Satellite Radio ser-
vice subscription. Satellite radio is not available in
Alaska, Hawaii and Guam. If satellite radio is not
operational then pressing the RADIO button will
switch between FM and AM bands.
Satellite radio performance may be affected if
cargo carried on the roof blocks the satellite radio
signal.
If possible, do not put cargo over the satellite
antenna.
A build up of ice on the satellite radio antenna can
affect satellite radio performance. Remove the
ice to restore satellite radio reception.
4-30Monitor, climate, audio, phone and voice recognition systems

USB (Universal Serial Bus)
Connection Port (if so equipped)
WARNING
Do not connect, disconnect or operate the
USB device while driving. Doing so can be
a distraction. If distracted you could lose
control of your vehicle and cause an acci-
dent or serious injury.
CAUTION
●Do not force the USB device into the
USB port. Inserting the USB device
tilted or up-side-down into the port may
damage the port. Make sure that the
USB device is connected correctly into
the USB port.
● Do not grab the USB port cover (if so
equipped) when pulling the USB device
out of the port. This could damage the
port and the cover.
● Do not leave the USB cable in a place
where it can be pulled unintentionally.
Pulling the cable may damage the port.
The vehicle is not equipped with a USB device.
USB devices should be purchased separately as
necessary. This system cannot be used to format USB de-
vices. To format a USB device, use a personal
computer.
In some states/area, the USB device for the front
seats plays only sound without images for regu-
latory reasons, even when the vehicle is parked.
This system supports various USB memory de-
vices, USB hard drives and iPod® players. Some
USB devices may not be supported by this sys-
tem.
● Partitioned USB devices may not play cor-
rectly.
● Some characters used in other languages
(Chinese, Japanese, etc.) may not appear
properly in the display. Using English lan-
guage characters with a USB device is rec-
ommended.
General notes for USB use: ● Refer to your device manufacturer’s owner
information regarding the proper use and
care of the device.
Notes for iPod® use:
iPod® is a trademark of Apple Inc., registered in
the U.S. and other countries. ●
Improperly plugging in the iPod® may cause
a checkmark to be displayed on and off
(flickering) . Always make sure that the
iPod® is connected properly.
● An iPod® nano (1st Generation) may remain
in fast forward or rewind mode if it is con-
nected during a seek operation. In this case,
please manually reset the iPod®.
● An iPod® nano (2nd Generation) will con-
tinue to fast-forward or rewind if it is discon-
nected during a seek operation.
● An incorrect song title may appear when the
Play Mode is changed while using an iPod®
nano (2nd Generation) .
● Audiobooks may not play in the same order
as they appear on an iPod®.
● Large video files cause slow responses in an
iPod®. The vehicle center display may mo-
mentarily black out, but will soon recover.
● If an iPod® automatically selects large video
files while in the shuffle mode, the vehicle
center display may momentarily black out,
but will soon recover.
4-36Monitor, climate, audio, phone and voice recognition systems

Operating tips
To get the best performance out of the NISSAN
Voice Recognition system, observe the following:● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate
surrounding noises (traffic noises, vibration
sounds, etc.) , which may prevent the system
from recognizing voice commands correctly.
● Wait until the tone sounds before speaking a
command. Otherwise, the command will not
be received properly.
● Start speaking a command within 5 seconds
after the tone sounds.
● Speak in a natural voice without pausing
between words.
Giving voice commands
To operate NISSAN Voice Recognition System,
press and release the
button located on
the steering wheel. After the tone sounds, speak
a command.
The command given is picked up by the micro-
phone, and voice feedback is given when the
command is accepted.
● If you need to hear the available commands
for the current menu again, say “Help” and
the system will repeat them. ●
If a command is not recognized, the system
announces, “Command not recognized.
Please try again.” Make sure the command is
said exactly as prompted by the system and
repeat the command in a clear voice.
● If you want to go back to the previous com-
mand, you can say “Go back” or “Correc-
tion” any time the system is waiting for a
response.
● You can cancel a command when the sys-
tem is waiting for a response by saying,
“Cancel” or “Quit.” The system announces
“Cancel” and ends the NISSAN Voice Rec-
ognition System session. You can also press
and hold the
button on the steering
wheel for 5 seconds at any time to end the
NISSAN Voice Recognition System session.
Whenever the NISSAN Voice Recognition
System session is cancelled, a double beep
is played to indicate you have exited the
system.
● If you want to adjust the volume of the voice
feedback, press the volume control switches
(+ or -) on the steering wheel while being
provided with feedback. You can also use
the radio volume control knob. ●
In most cases you can interrupt the voice
feedback to speak the next command by
pressing the
button on the steering
wheel.
● To use the system faster, you may speak the
second level commands with the main menu
command on the main menu. For example,
press the
button and after the tone
say, “Call Redial.”
How to say numbers
NISSAN Voice Recognition requires a certain
way to speak numbers in voice commands. Refer
to the following rules and examples. ● Either “zero” or “oh” can be used for “0”.
Example: 1-800-662-6200
– “One eight oh oh six six two six two oh oh”, or
– “One eight zero zero six six two six two oh oh”
● Words can be used for the first 4 digits
places only.
Example: 1-800-662-6200
– “One eight hundred six six two six two oh oh”,
4-64Monitor, climate, audio, phone and voice recognition systems

LIST OF VOICE COMMANDS
Main Menu“Call”
“Phonebook”
“Recent Calls”
“Connect Phone”
When you press and release thebutton on
the steering wheel, you can choose from the
commands on the Main Menu. The following
pages describe these commands and the com-
mands in each sub-menu.
Remember to wait for the tone before
speaking.
After the main menu, you can say “Help” to hear
the list of commands currently available any time
the system is waiting for a response.
If you want to end an action without completing it,
you can say “Cancel” or “Quit” at any time the
system is waiting for a response. The system will
end the NISSAN Voice Recognition session.
Whenever the NISSAN Voice Recognition ses-
sion is cancelled, a double beep is played to
indicate you have exited the system.
If you want to go back to the previous command,
you can say “Go back” or “Correction” any time
the system is waiting for a response.
“Call”
Main Menu
“Call” (Speak name)
A
“Phone Number”(Speak Digits)
B
“Special Number”C
“Redial”D
“Call Back”E
(Speak name)A
If you have stored entries in the phonebook, you
can dial a number associated with a name.
For additional information, refer to “Phonebook”
in this section.
When prompted by the system, say the name of
the phone book entry you wish to call. The system
acknowledges the name.
If there are multiple numbers associated with the
name, the system asks you to choose the correct
number.
Once you have confirmed the name and location,
the system begins the call. (Speak Digits)
B
When prompted by the system, say the number
you wish to call. For additional information, refer
to “How to say numbers” and “Making a call by
entering a phone number” in this section.
“Special Number”
C
For dialing more than 10 digits or any special
characters, say “Special Number”. When the
system acknowledges the command, the system
will prompt you to speak the number.
“Redial”
D
Use the Redial command to call the last number
that was dialed.
The system acknowledges the command, re-
peats the number and begins dialing.
If a redial number does not exist, the system
announces, “There is no number to redial” and
ends the NISSAN Voice Recognition System
session.
“Call Back”
E
Use the Call Back command to dial the number of
the last incoming call within the vehicle.
The system acknowledges the command, re-
peats the number and begins dialing.
4-68Monitor, climate, audio, phone and voice recognition systems

●phonebook delete entry
● next entry
● dial star two one seven oh
● yes
● no
● select
● missed
● dial eight five six nine two
● Bluetooth on
● outgoing
● call three one nine oh two
● nine seven pause pause three oh eight
● cancel
● call back number
● call star two zero nine five
● delete phone
● dial eight three zero five one
● record name
● four three pause two nine pause zero
● delete redial number ●
phonebook list names
● call eight oh five four one
● correction
● connect phone
● dial seven four oh one eight
● previous entry
● delete
● dial nine seven two six six
● call seven six three oh one
● go back
● call five six two eight zero
● dial six six four three seven
MANUAL CONTROL
While using the voice recognition system, it is
possible to select menu options by using the
steering wheel controls instead of speaking voice
commands. This can be especially helpful if the
noise of driving makes it difficult for the voice
recognition system to accurately interpret com-
mands. The manual control mode does not allow
dialing a phone number by digits. The user may
select an entry from the Phonebook or Recent
Calls lists. To re-activate voice recognition, exit
the manual control mode by pressing and holding the PHONE/END (
) button. At that time,
pressing the PHONE/SEND (
) button will
start the Hands Free Phone System.
Operating tips
● To enter manual control mode, start the
voice recognition system and tilt the tuning
(
) switch up or down. The system will
speak Showing Manual Options when
manual controls are initially activated.
● To browse the menu options, tilt the tuning
(
) switch up or down. The system will
always speak the current menu option. De-
pending on the audio display, it will also
show the current menu option.
● To select the current menu option, press the
PHONE/SEND (
) button.
● To go back to the previous menu, press the
PHONE/END (
) button. If the current
menu is the Main Menu, pressing the
PHONE/END (
) button will exit the
Phone system.
● To exit the manual control mode, press and
hold the PHONE/END (
) button for
5 seconds.
Monitor, climate, audio, phone and voice recognition systems4-73

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. For additional information, refer to “Voice Adaptation (VA) mode” in
this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. For additional information, refer to “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
4-74Monitor, climate, audio, phone and voice recognition systems

●“Where are you?”
● “When?”
To send one of the custom messages, say
“Custom Messages”. If more than one cus-
tom message is stored, the system will
prompt for the number of the desired cus-
tom message. For additional information, re-
fer to “Bluetooth® settings” in this section.
Reading a received text message:
1. Press the
button on the steering
wheel.
2. Say “Phone” after the tone.
3. Say “Read Text” after the tone.
The text message, sender and delivery time are
shown on the screen. Use the tuning
switch
to scroll through all text messages if
more than one are available. Press the
button to exit the text message screen. Press
the
button to access the following options
for replying to the text message:
● Call Back
Speak this command to call the sender of
the text message using the Bluetooth®
Hands-Free Phone System. ●
Send Text
Speak this command to send a text message
response to the sender of the text message.
● Read Text
Speak this command to read the text mes-
sage again.
● Previous Text
Speak this command to move to the previ-
ous text message (if available) .
● Next Text
Speak this command to move to the next text
message (if available) .
NOTE:
Text messages are only displayed if the
vehicle speed is less than 5 mph (8 km/h).
BLUETOOTH® SETTINGS
To access the phone settings: 1. Press the [
] button.
2. Touch the “Settings” key.
3. Touch the “Phone & Bluetooth” key.
LHA2844
4-80Monitor, climate, audio, phone and voice recognition systems
![NISSAN NV PASSENGER VAN 2016 Owners Manual PHONE SETTINGS
To access the phone settings:1. Press the [
] button.
2. Touch the “Settings” key.
3. Touch the “Phone & Bluetooth” key.
4. Touch the “Phone Settings” key and adjust the fol NISSAN NV PASSENGER VAN 2016 Owners Manual PHONE SETTINGS
To access the phone settings:1. Press the [
] button.
2. Touch the “Settings” key.
3. Touch the “Phone & Bluetooth” key.
4. Touch the “Phone Settings” key and adjust the fol](/manual-img/5/58179/w960_58179-236.png)
PHONE SETTINGS
To access the phone settings:1. Press the [
] button.
2. Touch the “Settings” key.
3. Touch the “Phone & Bluetooth” key.
4. Touch the “Phone Settings” key and adjust the following settings as desired:
● Sort Phonebook By:
Select “First Name” or “Last Name” to
choose how phonebook entries are alpha-
betically displayed on the screen.
● Use Phonebook From:
Select “Handset” to use the phone’s phone-
book. Select “SIM” to use the phonebook on
the SIM card. Select “Both” to use both
sources.
● Download Phonebook Now:
Select to download the phonebook to the
vehicle from the chosen source.
● Record Name for Phonebook Entry:
Select to record a name for a phonebook
entry for use with the NISSAN Voice Recog-
nition System. ●
Text Messaging:
Select to toggle the text message function-
ality on or off.
● Show Incoming Text:
Select to toggle text notification on or off.
● Auto Reply:
Select to toggle auto reply functionality on or
off.
● Auto Reply Message:
Select to choose a message that is sent
when the auto reply function is activated.
● Use Vehicle’s Signature:
Select to toggle on or off the addition of the
vehicle signature to outgoing messages.
● Custom Text Messages:
Select the predefined messages that are
used by the system. The NISSAN Voice Recognition system allows
hands-free operation of the systems equipped on
this vehicle, such as the phone and navigation
systems.
To operate NISSAN Voice Recognition, press
the
button located on the steering wheel.
When prompted, speak the command for the
system you wish to activate. The command given
is picked up by the microphone and performed
when it is properly recognized. NISSAN Voice
Recognition will provide a voice response as well
as a message in the center display to inform you
of the command results.
USING THE SYSTEM
Initialization
When the ignition switch is in the ON position,
NISSAN Voice Recognition is initialized, which
takes a few seconds. When completed, the sys-
tem is ready to accept voice commands. If
the
button is pressed before the initializa-
tion completes, the system will announce: “Voice
Recognition System not ready. Please wait.”
NISSAN VOICE RECOGNITION
SYSTEM (if so equipped)
4-82Monitor, climate, audio, phone and voice recognition systems