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Publication No.: WB2E NALLU2 Printing : March 2016
®
2016
WARRANTY INFORMATION BOOKLET
Nissan, the Nissan logo, and Nissan model names are Nissan trademarks.
©2015 Nissan North America, Inc. All rights reserved.WB16EA NALLU4
1982674-EN-Warranty-cover.indd 12/5/16 2:00 PM
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2016MY NISSAN Warranty Information Booklet Supplement
The information contained within this supplement amends the 2016MY NISSAN
Warranty Information Booklet by updating the warranty for the Vapor Vent Tube
connecting the fuel tank to the evaporative emission canister for vehicles sold in the
United States, U.S. associated territories, and Canada to 15 years or
150,000 mi (240,000 km) , whichever occurs first.
All other warranty terms, limitations, and conditions remain unchanged.
This covers all 2016MY NISSAN vehicles except the NISSAN LEAF and the
NISSAN TITAN XD Diesel.
Please read carefully and keep with the NISSAN Warranty
Information Booklet in your vehicle.
Printing: May 2016
Publication No.: SU16EA NWIBU0
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1 WARRANTY COVERAGE AT A GLANCE
2 NISSAN’S CUSTOMER CARE PROGRAM
4 NISSAN’S COMMITMENT TO CUSTOMERSATISFACTION
5 2016 NEW VEHICLE LIMITED WARRANTY
9 FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES
12 CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES
18 SEAT BELT LIMITED WARRANTY
19 DROP IN BEDLINER LIMITED WARRANTY
20 BFGOODRICH TIRE LIMITED WARRANTY 22 BRIDGESTONE FIRESTONE TIRE LIMITED
WARRANTY
25 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
32 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
35 HANKOOK TIRE LIMITED WARRANTY
38 KUMHO TIRE LIMITED WARRANTY
41 MICHELIN TIRE LIMITED WARRANTY
43 TOYO TIRE LIMITED WARRANTY
48 YOKOHAMA TIRE LIMITED WARRANTY
50 FALKEN TIRE LIMITED WARRANTY
TABLE OF CONTENTS
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56 ORIGINAL EQUIPMENT TIRE LIMITEDWARRANTIES
57 IMPORTANT TIRE SAFETY INFORMATION
63 LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS, GENUINE
NISMO S-TUNE PARTS, AND GENUINE
NISSAN ACCESSORIES
65 NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY
66 GENUINE NISSAN ORIGINAL EQUIPMENT MUFFLER, GENUINE NISSAN SHOCK
ABSORBER AND STRUT LIFETIME
LIMITED WARRANTY 68 REPLACEMENT BATTERY LIMITED
WARRANTY
70 GENUINE NISSAN PARTS AND ACCESSORIES
71 CORROSION PROTECTION GUIDELINES
72 ROADSIDE ASSISTANCE
74 NISSAN SECURITY+PLUS® VEHICLE PROTECTION PLANS
TABLE OF CONTENTS
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Summary of Warranty Coverage*
0 miles90,000 mi
Basic Coverage 36 months / 36,000 miles
Corrosion Coverage (Perforation) 60 months / unlimited mileage
Powertrain Coverage 60 months / 60,000 miles
Federal Emission Performance 24 months / 24,000 miles
Federal Emission Defect 36 months / 36,000 miles
Federal Emission Long Term Defect 96 months / 80,000 miles
California Emission Performance 36 months / 50,000 miles
California Emission Defect 36 months / 50,000 miles
California Emission Long Term Defect 84 months / 70,000 miles
Seat Belt 120 months / unlimited mileage
* See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with this chart.
WARRANTY COVERAGE AT A GLANCE
1 ** Click HERE to see SUPPLEMENT **
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NISSAN CARES...
Both Nissan and your Nissan dealer are dedicated to
serving all your automotive needs. Your complete satisfac-
tion with your vehicle and your Nissan dealer are our
primary concerns. Your Nissan dealer is always available to
assist you with all your automobile service requirements.
If, however, a situation arises that you believe has not
been addressed to your satisfaction, we ask that you
take the following steps:
STEP 1:
Discuss the situation with the dealership’s manager. If a
problem still exists, contact the dealership’s Consumer
Affairs Manager or owner. They are best equipped to
resolve the matter for you.
STEP 2:
If the concern has still not been addressed to your
satisfaction, please contact our (Nissan’s) Consumer
Affairs Department using our toll free number:
The Consumer Affairs Department will ask for the fol-
lowing information:
Your name, address, and telephone numberVehicle identification number (on dashboard)Date of purchaseCurrent odometer readingYour Nissan dealer’s nameDetails of the concernOr you can write to Nissan with the above information
at:
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
STEP 3:
In the event that you believe Nissan has been unable to
satisfactorily address the issue with your vehicle, a
special automotive complaint resolution program called
BBB AUTO LINE is available to you. The BBB AUTO
LINE program is independently operated by the Council
of Better Business Bureaus, Inc. (BBB) .
For information about the BBB AUTO LINE in your area,
please call us (Nissan) at the same toll free number
1-800-NISSAN-1 (1-800-647-7261) . We will be
happy to provide you with information about BBB AUTO
LINE. Or, you may contact the BBB directly at:
BBB Auto Line
Council of Better Business Bureaus, Inc.
3033 Wilson Blvd., Suite 600
Arlington, VA 22201
1 (800) 955-5100
If you call the BBB, its staff will take down details of your
complaint by telephone. They will ask for the same
information as described in Step 2.
The BBB AUTO LINE program consists of two parts,
mediation
andarbitration. The BBB will attempt to
assist you to resolve the problem during mediation. If a
satisfactory resolution has not been achieved during
mediation, you will have the opportunity to personally
present your case before an impartial arbitrator or three-
person panel. The arbitrator(s) will make a decision after
the arbitration hearing.
The BBB will, in most cases, send you a final decision
within forty (40) days (plus 7 if you have not contacted
the proper person from the dealership or Nissan) unless
you delay the process. If you do not accept the decision,
it will not be legally binding on you or Nissan. However
in some states, if the decision is not accepted, it may be
introduced either by you or by Nissan, as evidence in
any potentially related court action.
(Continued on next page)
2 NISSAN’S CUSTOMER CARE PROGRAM
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BBB AUTO LINE is an informal dispute settlement
mechanism operated to comply with applicable
Federal law and regulations. In states where BBB
AUTO LINE is available, you are required to use
BBB AUTO LINE before exercising rights or seek-
ing remedies under Title I of the Federal Magnuson-
Moss Warranty Act, 15 U.S.C. §2301, et. seq. If
you choose to seek remedies other than those cre-
ated by Title I of the Magnuson-Moss Warranty Act,
(for example, under state law) , that Federal Act
does not require you to first use BBB AUTO LINE.
The program is still available to you, however, and
may be of considerable assistance. Some states
specify that informal dispute settlement mecha-
nisms such as BBB AUTO LINE must be used be-
fore you may use state-operated complaint resolu-
tion processes, before you may file a lawsuit under
state law, and/or before you may have certain other
rights or remedies available under state law. In ac-
cordance with those states’ laws, Nissan requires
the prior use of BBB AUTO LINE in good faith be-
fore you resort to such other processes, file a
lawsuit, or seek other remedies provided by state
law. Please see the “Supplement to 2016 Nissan
Warranty Information Booklet & 2016 Nissan Own-
er’s Manual” for additional information.BBB AUTO LINE may not be available in all states. We,
Nissan, would be pleased to provide you with informa-
tion about the availability of BBB AUTO LINE in your
state, or call the BBB AUTO LINE number listed above.
For additional information on the Auto Line program,
please refer particularly to the information on your state
in the “Supplement to 2016 Nissan Warranty Informa-
tion Booklet, and 2016 Nissan Owner’s Manual”.
NISSAN’S CUSTOMER CARE PROGRAM
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ASSISTANCE OUTSIDE OF WARRANTY
In our continuing effort to convey our commitment to
service and customer satisfaction, Nissan may occa-
sionally offer to pay or reimburse for part or all of the cost
of making certain, specific repairs beyond or outside of
the terms of the warranty for some specific vehicle
models. (Some states refer to such programs as “ad-
justment” programs) . In such circumstances Nissan
mails notices to all known registered owners of affected
vehicles. You may additionally inquire of your authorized
Nissan dealer or of Nissan directly at the number listed
below of the applicability of such programs to your
vehicle.Nissan may occasionally offer special assistance that
may pay for part or all of vehicle repairs beyond the
expiration of the limited warranty period on a case by
case basis. Should you experience unusual difficulties
with your vehicle please discuss the situation with your
dealer. If your dealer is unable to assist you, you may call
the Nissan Consumer Affairs Department at 1-800-
NISSAN-1 (1-800-647-7261) to discuss your con-
cern. You will need to provide the Model, Model Year,
VIN (Vehicle Identification Number) , mileage, mainte-
nance history, a detailed explanation of the concern, and
why you believe that Nissan should be responsible for
the repair. Your request will be individually investigated
and you will be informed of Nissan’s decision.
Please review the “Supplement to the 2016 Nissan
Warranty Information Booklet & 2016 Nissan Own-
er’s Manual” for important information concerning
consumer rights in your state.
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NISSAN’S COMMITMENT TO CUSTOMER SATISFACTION