SymptomPossible causePossible solutionNormal charging can-
not be started.A charging cable for other vehicle
is used.Use the EV charging cable only for your vehicle.A normal charger which does not
correspond to your vehicles is
used.Consult an administrator or a maker of the normal charger that it corresponds to
your vehicle. Also perform normal charging according to the operating procedure
indicated on the body of normal charger.Reservation of Charging timer is
set up by MITSUBISHI Remote
Control. (if so equipped) or the
MITSUBISHI Multi Communica-
tion System (MMCS) (if so equip-
ped).The normal charging can not be started when the charging cable is connected, if the
charging timer is set. Cancel all the charging timer settings, if you want to start the
normal charging immediately.
Refer to “MITSUBISHI Remote Control” on page 3-23.
For the MITSUBISHI Multi Communication System (MMCS) refer to the separate
owner’s manuals.Normal charging is dis-
continued.There is no power coming from
the outlet.There may have been a electrical power failure, or the breaker may have failed.
Charging will resume when the power source is reset.The EV charging cable has been
disconnected.Check that the EV charging cable has not been disconnected.The button on the normal charge
connector has been pressed.If the charge connector button is pressed for a long period of time, charging will be
stopped. Start the charging procedure again.The temperature of the drive bat-
tery is too high or too low to
charge.Confirm the drive battery temperature.
Refer to “Cautions and actions to deal with intense heat” on page 2-10 and “Cau-
tions and actions to deal with intense cold” on page 2-10.Charging is stopped by the normal
charge timer.Charging will stop depending on the timer function setting of the normal charge
device. Try it again with cancelling the timer settings.
Charging troubleshooting guide
3-21OGGE16E1Charging3
SymptomPossible causePossible solutionNormal charging is
discontinued.The Charging timer was set up by
the MITSUBISHI Remote Control
(if so equipped) or the
MITSUBISHI Multi Communica-
tion System (MMCS) (if so equip-
ped) after starting of normal
charging.Cancel all the charging timer settings. Charging is automatically restarted if you
cancel the charging timer.
Refer to “MITSUBISHI Remote Control” on page 3-23.
For the MITSUBISHI Multi Communication System (MMCS) refer to the separate owner’s manuals.Quick charging cannot
be started.The charge connector is not con-
nected correctly and/or not locked.Check that the charge connector is connected correctly and that it is locked.The self-diagnostic function of the
quick charge device returns a neg-
ative result.There is a possibility that the vehicle has a malfunction. Stop charging and contact
a MITSUBISHI MOTORS Authorized Service Point.The power switch of the quick
charger is off.Check the power switch of the quick charger.
Consult an administrator or a maker of the quick charger.Quick charge is discon-
tinued.Charging is stopped by the quick
charge timer.Charging will stop depending on the timer function setting of the quick charge de-
vice. If you need to charge the drive battery more, start the charging procedure again.Charging stops at 80% capacity.Charging is designed to stop when the drive battery capacity reaches 80%. If you
need to charge the drive battery more than 80%, start the charging procedure again.The power supply for the quick
charger is off.Check whether the power supply for the quick charger is off. Consult an administrator or a maker of the quick charger.
Charging troubleshooting guide
3-22OGGE16E1Charging3
SymptomPossible causePossible solutionThe charging indicator
is continuously blink-
ing even if the quick
charge connector is
not connected into the
quick charge port
when you start the
plug-in hybrid EV sys-
tem after quick charg-
ing.Quick charging has not finished
normally.Perform quick charging again and finish it normally or contact a MITSUBISHI
MOTORS Authorized Service Point.Plug-in Hybrid EV
System does not start
after quick charging.The vehicle has a malfunction.There is a possibility that the vehicle has a malfunction. After turning the operation mode of the power switch to “ON” and putting the select position to “N”, ask the
support of the fellow passenger or people nearby to move the vehicle by pushing it
into safety.
After moving, contact a MITSUBISHI MOTORS Authorized Service Point.
MITSUBISHI Remote
Control* E08304200084
The MITSUBISHI Remote Control allows to
operate the vehicle within the communication
range of the wireless LAN device (which conforms to IEEE 802.11b and supports iOS or Android). The following operations areavailable.NOTEl The communication distance differs depend-
ing on the wireless LAN device, due to this
the communication may go down.
1- Wireless LAN device
2- Antenna
MITSUBISHI Remote Control*
3-23OGGE16E1Charging3
lCharging timer
If you specify the charge start and/or stop time with the normal charge cable
connected, charging is started and/or
stopped at that time.
l Remote Climate Control
By setting the remote climate control to
operate at a predetermined time, cabin comfort can be improved or visibilitycan be ensured (defrosting/demisting)
before getting in the vehicle.
l Customize (function setting change)
The function setting of the keyless oper-
ation system, security alarm, outside rear-view mirror, operation mode of the
power switch, air conditioning, lamps
and windscreen wipers can be changed by MITSUBISHI Remote Control.NOTEl The electric heater is required to activate the
reservation functions of heater, defroster and
demister.
l In a vehicle equipped with the MITSUBISHI
Multi-Communication System (MMCS), it
is possible to change the setting by means of screen operations.
Refer to the separate owner’s manual for de-
tails.NOTEl If you want to cancel the charging timer in
cases of the battery exhaustion or loss of a
wireless LAN device, you can temporary cancelled the charging timer by pressing the
keyless operation key of the switch (A) twice within 2 seconds. When the charging
timer is cancelled, the hazard warning lamps
will blink 4 times.* An SSID is the identifier of an access point
for IEEE 802.11 series wireless LAN. It is
displayed on wireless LAN devices.Devices that support wireless LAN are re-
quired to communicate with the vehicle using the MITSUBISHI Remote Control. Also, an
SSID *
(A) and password (B) are required to
connect a wireless LAN device to the vehi-
cle. The SSID and password come with the
key at the time of your purchase of the vehi- cle.For the operation method of the MITSUBISHI Remote Control, please visit
MITSUBISHI Motors’ Website:
http://www.mitsubishi-motors.com/en/prod-
ucts/ outlander_phev/app/remote/index.html
l If you need further information, please
contact a MITSUBISHI MOTORS Au-
thorized Service Point.
MITSUBISHI Remote Control*
3-24OGGE16E1Charging3
WARNINGlDo not use the
MITSUBISHI Remote
Control if children, persons in need of care, pets, etc. are in the vehicle. Even if the remote climate control is used, thecabin may become hot or cold due to somereasons such as automatic stop of the sys-
tem. The cabin temperature may quickly
rise in sunshine, which poses a risk of heat
stroke and dehydration. In cold weather, on the other hand, the cabin temperature
may quickly drop. Either of which could lead to death in the worst case.
l The cooling fan in the engine compart-
ment may operate automatically when
charging or when operating air condition- er. Do not bring your hand close to the
cooling fan during charging.CAUTIONl Do not use a car cover except for the
MITSUBISHI MOTORS GENUINE car
cover, when using the timer charging or the remote climate control.NOTEl Keep the following points in mind when us-
ing a wireless LAN device:NOTE• Communication speed and range vary de-
pending on the wireless LAN devices and the surrounding conditions (radio environ-
ment, obstacles, parking area environ- ment, etc.).
• Due to the characteristics of radio waves,
communication speed tends to decrease as the communication distance increases.
Use your wireless LAN device at a short
distance from the vehicle for better re-
sponse.
• When a microwave oven or ISM (indus-
trial, scientific and medical) equipment is being used, the communication speed and
range of wireless LAN devices may de- crease. Use your wireless LAN device
away from these appliances and equip-
ment.
• If a wireless LAN device and Bluetooth
(registered trademark of Bluetooth SIG, Inc.) are used simultaneously, the com-
munication speed and range of each de- vice may decrease. Use your wireless
LAN device away from Bluetooth devi- ces.
l Wireless LAN devices may not communi-
cate with the vehicle, or may not operate
normally or stably in the following environ- ment or situations. Check that the device cancommunicate with your vehicle before use.
• There is an obstruction such as a concrete
or metal wall between the vehicle and
wireless LAN device.NOTE• The vehicle is surrounded by tall vehicles
in a parking lot.
• There are facilities nearby that emit strong
radio waves, such as a TV tower, trans-
former substation, broadcasting station or
airport.
• There is a communication device such as
a mobile phone or radio, or an electric de- vice such as a personal computer near the
wireless LAN device.
• The wireless LAN device is in contact
with or covered by a metal object.
• The battery of the wireless LAN device
has run down.
l The
MITSUBISHI Remote Control cannot
be used under the following conditions:
• The wireless LAN device is turned off.
• The
MITSUBISHI Remote Control appli-
cation software is not installed.
• The
MITSUBISHI Remote Control appli-
cation software is not running.
• The wireless LAN device is not registered
on the vehicle or it is not connected to the
vehicle.
• The wireless LAN device is out of the
communication range.
• The wireless LAN device is connected to
other wireless LAN device.
• The wireless LAN device has failed, or its
battery has run out.
MITSUBISHI Remote Control*
3-25OGGE16E1Charging3
NOTElSome charging facilities have a timer func-
tion that turns the power on or off at a spe-
cific time of the day. When charging at a fa- cility with a timer function, make sure that the charging timer is set within the time peri-
od when the power in the charging facility is
on.
l The auxiliary battery is automatically and
periodically charged using electrical power
stored in the drive battery.
l While the remote climate control is operat-
ing or the charging, the cooling fan or air conditioner compressor may start operating and its sound may be heard. This is normal.
l The remote climate control operates in its
own mode based on the mode selected on
the wireless LAN device, regardless of the switch setting of the vehicle’s air condition-
er.
l Air conditioning performance may deterio-
rate or the remaining charge in the drive bat-tery may decrease under the following con-
ditions:
• In extremely hot weather.
• In hot sunshine.
• In extremely cold weather.
l If the remote climate control is started dur-
ing charging, the time until full charge may extend or the charging rate may decrease.
l When the remaining quantity of the drive
battery is decreased, the remote climate con-
trol does not operate or it may stop on the way.NOTEl When the auxiliary battery is removed, the
timer control of the MITSUBISHI Remote
Control is reset and each function of the MITSUBISHI Remote Control can not be
used. Also the drive battery can not be warmed up.
Communicate the wireless LAN device and
your vehicle again.
MITSUBISHI Remote Control*
3-26OGGE16E1Charging3
KeysE00300103817
The key fits all locks.
without MITSUBISHI Remote Control
with MITSUBISHI Remote Control
1- Keyless operation key
2- Keyless operation key (with electric tail-
gate switch)
3- Emergency keyWARNINGl When taking a key on flights, do not press
any switches on the key while on the plane. If a switch is pressed on the plane,
the key emits electromagnetic waves, which could adversely affect the plane’s flight operation.
When carrying a key in a bag, be careful that no switches on the key can be easily
pressed by mistake.NOTEl The key is a precision electronic device with
a built-in signal transmitter. Please observe
the following in order to prevent a malfunc- tion.
• Do not leave in a place that is exposed to
direct sunlight, for example on the dash- board.
• Do not disassemble or modify.
• Do not excessively bend the key or sub-
ject it to strong impacts.
• Do not expose to water.
• Keep away from magnetic key rings.
• Keep away from audio systems, personal
computers, TVs, and other equipment that generates a magnetic field.NOTE• Keep away from devices that emit strong
electromagnetic waves, such as cellular
phones, wireless devices and high fre- quency equipment (including medical de-
vices).
• Do not clean with ultrasonic cleaners or
similar equipment.
• Do not leave the key where it may be ex-
posed to high temperature or high humidi- ty.
l The plug-in hybrid EV system is designed so
that it will not start if the ID code registered
in the immobilizer computer and the key’s ID code do not match. Refer to the “Elec-
tronic immobilizer” section for details and key usage.
l [For vehicles equipped with the security
alarm system]
Pay attention to the following if the security
alarm is set to “Active”.
Refer to “Security alarm system” on page 4-27.
• If the security alarm is in the system
armed mode, the alarm will sound if the
doors are opened after being unlocked with the key, the inside lock knob or the
central door lock switch.
• Even if the security alarm is set to “Ac-
tive”, the system preparation mode is not entered if the keyless entry system or thekeyless operation function was not used to
lock the vehicle.
Keys
4-02OGGE16E1Locking and unlocking4
Key number tagE00312700011
The key number is stamped on the tag as in-
dicated in the illustration.
Make a record of the key number and store the key and key number tag in separate pla-ces, so that you can order a key from your au-
thorized MITSUBISHI MOTORS dealer in
the event the original keys are lost.Electronic immobilizer
(Anti-theft starting system) E00300202996
The electronic immobilizer is designed tosignificantly reduce the possibility of vehicle
theft. The purpose of the system is to immo-
bilize the vehicle if an invalid start is attemp-
ted. A valid start attempt can only be ach- ieved by using a key “registered” to the im-mobilizer system.
NOTEl If the plug-in hybrid EV system does not
start, we recommend you to contact yourMITSUBISHI MOTORS Authorized Serv-
ice Point.
l If you lose one of keyless operation keys,
contact your MITSUBISHI MOTORS Au-
thorized Service Point as soon as possible. To obtain a replacement or extra spare key,
take your vehicle and all remaining keys to
your MITSUBISHI MOTORS Authorized
Service Point. All the keys have to be re-reg- istered in the immobilizer computer unit.
The immobilizer can register as follows.
• Keyless operation key: up to 4 different
keysCAUTIONl Do not modify or add parts to the immobiliz-
er system. Doing so could cause the immo- bilizer to malfunction.Keyless entry system
E00300304092
Press the remote control switch, and all doorsand the tailgate will be locked or unlocked as
desired. It is also possible to operate the out-
side rear-view mirrors.
1- LOCK switch
2- UNLOCK switch
3- Electric tailgate switch*
4- Indication lamp
5- Charging timer cancel switch*
To lock
Press the LOCK switch (1). All the doors and the tailgate will be locked. The turn-signal
lamps will blink once when the doors and the
tailgate are locked.
Key number tag
4-03OGGE16E1Locking and unlocking4