2016 MERCEDES-BENZ WAGON Owners Manual

Vehicle dimensions........................... 344
Vehicle emergency locking ................ 96
Vehicle identification number
see VIN
Vehicle identification plate .............. 336
Vehicle level
AIRMATIC ...................................... 166
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 270
Video
see also Digital Operator's Man-
ual .................................................. 214
Video (DVD) ........................................ 190
VIN
Seat ............................................... 336
Type plate ...................................... 336
Voice Control System
see Separate operating instructions
W
Warning and indicator lampsABS ................................................ 205
Brakes ........................................... 204
Check Engine ................................. 202
Coolant .......................................... 209
Distance warning ........................... 210
ESP
®.............................................. 206
ESP®OFF ....................................... 207
Fuel tank ........................................ 202
General notes ................................ 202
Overview .......................................... 38
PASSENGER AIR BAG OFF ............... 49
Reserve fuel ................................... 202
Restraint system ............................ 208
Seat belt ........................................ 202
SPORT handling mode ................... 207
Tire pressure monitor .................... 211
Warranty .............................................. 28
Washer fluid
Display message ............................ 191
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 313
Wheel chock ...................................... 310
Wheels
Changing a wheel .......................... 309 Checking ........................................ 289
Cleaning ......................................... 268
Emergency spare wheel ................. 329
General notes ................................ 314
Important safety notes .................. 288
Information on driving .................... 288
Interchanging/changing ................ 309
Mounting a new wheel ................... 313
Mounting a wheel .......................... 309
Removing a wheel .......................... 312
Storing ........................................... 309
Tightening torque ........................... 313
Wheel size/tire size ....................... 314
Window curtain air bag
Operation ......................................... 57
Windows
see Side windows
Windshield
Defrosting ...................................... 133
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 266
Important safety notes .................. 343
Windshield wipers
Problem (malfunction) ................... 127
Rear window wiper ........................ 125
Replacing the wiper blades ............ 125
Switching on/off ........................... 125
Winter driving
Important safety notes .................. 290
Slippery road surfaces ................... 155
Snow chains .................................. 291
Winter operation
Radiator cove r ............................... 263
Wi

nter tires
M+S tires ....................................... 290
Wiper blades
Cleaning ......................................... 268
Important safety notes .................. 125
Replacing (rear window) ................ 126
Replacing (windshield) ................... 126
Wooden trim (cleaning instruc-
tions) .................................................. 268
Workshop
see Qualified specialist workshop
Index23

Z
ZONE functionSwitching on/off ........................... 133
24Index

Introduction
Theprinted Operator's Manual provides infor-
mation about the safe operation of your veh i-
cle. The Digital Operator's Manual addition-
ally describe s further functions and equip-
ment installed inyour vehicle. The vehicle
functions and functions of Audio 20 or
COMAND are describe d in the Digital Opera-
tor's Manual. You can call up the Digital Oper-
ator's Manual via Audio 20 or COMAND.
iYou willnot incur any costs when calling
up the Digital Operator's Manual. The Dig-
it al Operator's Manual works without con-
necting to the Internet.
There are three ways to access the topics of
the Digital Operator's Manual:
RVisual search
The visual search allowsyou to explore your
vehicle "virtually". Starting from either the
vehicle exterior view or interior view, you
can access many of the different topics
covered bythe Digital Operator's Manual.
To access the vehicle interior section,
select the "Vehicle interior" view.
RKeyword search
The keyword search allows you to search
for a keyword byentering characters. Fur-
ther information can be found in the Digital
Operator's Manual inthe "Aud io20" or
"COMAND" section under the "Character
entry (telephony)" keyword.
RContents
You can select individ ual sect
ionsinthe
contents.
iThe Digital Operator's Manual is deacti-
vated for safety reasons while driving.
Operation
Calling up the Digital Operator's Man-
ual
XPress the Øbutton inthe center con-
sole.
The overview relating to the vehicle
appears.
XSe lect the "Operator's Manual" menu item
by turning 3or pressing 7the con-
troller.
XConfirm 7the message about the warning
and safety notes.
The basic menu for the Digital Operator's
Manual appears.
Operating the Digital Operator's Man-
ual
General notes
Please observe the information about the
operation of the controller (
Ypage 222).
Content pages
The content pages can beaccessed bymeans
of a visual search, a keyword search or using
the contents.
XTo scroll forwards/backwa rds: turn
3 the controller.
XTo display in full-screen orani mati on:
slide 8 the controller to the left :.
Digital Operator's Manual25

XTo select information texts or save
bookmarks:slide9 the controller to
the right ;.
XTo select a link: slide6the controller
downwards =.
XTo exit a content page: select the%
symbol ?.
XTo call up the basic menu of the Digital
Operator's Manual: selectÞsymbol
A.
XTo switch functions to Audio 20 or
COMAND using the buttons on the cen-
ter console: press the$,%,Õor
Ø button.
The selected menu appears. The Digital
Operator's Manual remains open in the
background.
26Digital Operator's Manual

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the operating instructions require
you to dispose of materials, first try to regen-
erate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a qualified specialist workshop.
Introduction27
Z

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe- cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num-
ber (VIN) when ordering genuine Mercedes-
Benz parts (
Ypage 336).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control Sys-
tem Warranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces-
sories warranties. These are available at any
authorized Mercedes-Benz Center.
iShould you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to
you.
28Introduction

Information for customers in Califor-
nia
UnderCalifornia law you may beentitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, ifafter a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
iz ed repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately
29,000 km) on the odometer of the vehicle,
whic hever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the fol lowing
occurs:
(1) the same substantial defect or malfunc- tion results in a cond ition that islikely to
cause death or serious bodily injury ifthe
vehicle isdriven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you hav
e direct
lynotified
us in writ ing of the need for its repair, or
(3) the vehicle isout of service byreason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should bedone at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The ser-
vic e advisor willrecord every servic e for you
in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help inthe event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered byour
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372 )
(USA)
1-8 00-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "RoadsideAssis-
tance" section inthe Service and Warranty
booklet (Canada). You willfind both inyour
vehicle literature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
Introduction29
Z

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
Rthe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
30Introduction