2016 MERCEDES-BENZ SPRINTER DEF

Publication details
Internet
Further information about Mercedes-Benz vehi-
cles and about Daimler AG can be found on the
following websites:
http://www.mercedes-benz.com
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
You are welcome to forward any queries or sug-
gestions you may have regarding this Operator's
Manual to the technical documentation team at
the address on the inside of the front cover.
©Mercedes-Benz USA, LLC©Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes-Benz
Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part, without written
permission.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
GWARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
!Notes on material damage alert you to dan-
gers that could lead to damage to your vehi-
cle.
iThese symbols indicate useful instructions
or further information that could be helpful to
you.
X This symbol designates an instruc-
tion you must follow.
X Several consecutive symbols indi-
cate an instruction with several
steps.
(Y page) This symbol tells you where you can
find further information on a topic.
YY This symbol indicates a warning or an
instruction that is continued on the
next page.
Display
This text indicates a message on the
display.
Registered trademarks
ESP®is a registered trademark of Daimler AG.
Vehicle distributor
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
www.mbsprinterusa.com
Customer Assistance Center:
1-877-762-8267
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and Mercedes-Benz
Canada Inc. are Daimler companies.
Canada only: "Authorized Sprinter Dealer" is
defined as an authorized Mercedes-Benz
Sprinter Dealer.
As at 05.03.2015

Central lockingAutomatic locking ............................ 64
Important safety notes .................... 64
Locking/unlocking (buttons) ........... 64
Locking/unlocking (SmartKey) ........ 59
Locking/unlocking manually ............ 64
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) .............. 91
Additional turn signals ..................... 88
Backup lamp (Chassis Cab) ............. 90
Backup lamps .................................. 89
Bi-Xenon bulbs ................................. 86
Brake lamps ..................................... 89
Brake lamps (Chassis Cab) .............. 90
Cornering lamps .............................. 87
Courtesy lights ................................. 91
Daytime running lamps (halogen
headlamps) ...................................... 87
Display message ............................ 185
Front interior light ............................ 92
High-beam headlamps ..................... 87
Interior light ..................................... 92
Interior lighting ................................ 92
License plate lamp ........................... 90
License plate lamp (Chassis Cab) .... 90
Low-beam headlamps ...................... 87
Overview of lamp types (front
bulbs) ............................................... 86
Overview of lamp types (rear
bulbs, Cargo Van/Passenger
Van) ................................................. 89
Overview of lamp types (rear
bulbs, Chassis Cab) ......................... 90
Parking lamps .................................. 87
Perimeter lamp .......................... 90, 91
Rear fog lamp .................................. 89
Rear fog lamp (Chassis Cab) ............ 90
Rear interior light ............................. 92
Standing lamps (rear, Chassis
Cab) ................................................. 90
Standing lamps (rear) ...................... 89
Tail lamps ........................................ 89
Tail lamps (Chassis Cab) .................. 90
Turn signals (front) ........................... 88
T

urn signals (rear, Chassis Cab) ....... 90
Turn signals (rear) ............................ 89 Warning and indicator lamps ......... 203
see Replacing bulbs
Changing bulbs
see Replacing bulbs
Checklist
Before driving off-road ................... 138
Child
Restraint system .............................. 48
Child seat
Forward-facing restraint system ...... 51
LATCH-type (ISOFIX) child seat
anchors ............................................ 49
On the front-passenger seat ............ 51
Rearward-facing restraint system .... 51
Top Tether ....................................... 50
Child-proof locks
Important safety notes .................... 51
Rear door ......................................... 52
Children
Special seat belt retractor ............... 48
Chock ................................................. 132
Cigarette lighter ................................ 209
Cleaning
Mirror turn signal ........................... 236
Trailer tow hitch ............................. 237
Climate control
Air conditioning in the rear com-
partment ........................................ 101
Air-conditioning system ................... 99
Auxiliary heating ............................ 106
Checking/cleaning the air filter
(rear-compartment air condition-
ing) ................................................ 225
Cooling with air dehumidification .. 102
Defrosting the windows ................. 103
Heating ............................................ 98
Heating in the rear compartment ... 100
Important safety notes .................... 97
Operating the cargo compartment
air vents ......................................... 117
Overview of systems ........................ 97
Problem with the rear window
defroster ........................................ 104
Problems with the windshield
heating .......................................... 104
Rear-compartment air condition-
ing ................................................. 101
Rear-compartment heating ............ 100
6Index

Reheat function (air dehumidifica-
tion).............................................. .103
Setting the air distribution ............. 102
Setting the air vents ......................1 05
Setting the airflow ......................... 102
Setting the temperature ................ 102
Switching air-recirculation mode
on/off ............................................ 104
Switching on/off ........................... 101
Switching the rear window
defroster on/off ............................ 104
Switching windshield heating on/
off ..................................................1 04
Cockpit
Overview .......................................... 31
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 143
COMAND display
Cleaning ......................................... 237
Combination switch ............................ 81
Communications equipment
Operation ....................................... 211
PND fittings ................................... 211
Ports .............................................. 211
Type approval/frequency .............. 275
Consumption statistics (on-board
computer) .......................................... 174
Control panel
Above the windshield ....................... 36
Center console ................................ 35
Climate control ................................ 35
Driver's door ....................................3 7
Left and right side of the steering
wheel ............................................... 37
Conversions/equipment .................... 27
Coolant (engine)
Adding ........................................... 223
Checking the level .........................2 22
Display message ............................ 188
Displaying the temperature (on-
board computer) ............................ 167
Filling capacity ............................... 284
Important safety notes .................. 222
Cooling
see Climate control C
ornering lamps
Replacing bulbs ............................... 87
Cornering light function
Function/notes ................................ 82
Courtesy lights
Replacing bulbs ............................... 91
Crosswind driving assistance ............ 55
Cruise control
Activating ....................................... 141
Activation conditions ..................... 140
Cruise control lever ....................... 140
Deactivating ................................... 141
Display message ............................ 190
Driving system ............................... 140
Function/notes .............................1 40
Important safety notes .................. 140
Problem (malfunction) ................... 142
Resuming the stored speed ........... 141
Setting a speed .............................. 141
Storing and maintaining current
speed ............................................. 141
Cup holder ......................................... 208
Center console .............................. 208
Cup holder
see Cup holders
Cup holders ........................................ 208
Curtains (cleaning instructions) ...... 239
Customer Assistance Center
(CAC) ..................................................... 27
Customer Relations Department ....... 27
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 171
Changing bulbs (halogen head-
lamps) .............................................. 87
Switching on/off (switch) ................ 79
Switching on/off (vehicles with-
out steering wheel buttons) ........... 164
Index7

Dealership
see Qualified specialist workshop
Declarations of conformity .................26
DEF (Diesel Exhaust Flui d )
Refillin g.......................................... 12 9
Delayed switch-off ............................ 17 2
Diagnostics connection
Operatin gsafet yand vehicl e
approva l........................................... 26
Diesel .................................................. 27 8
Diesel engin e
Preglow indicato rlamp .................. 20 1
Diesel Exhaust Flui d(DEF)
Displa ymessage s(vehicles wit h
steerin gwhee lbuttons )................ .187
Display messages (vehicles with-
out steering wheel buttons) ........... 178
Indicator lamp ................................ 197
Level indicator ............................... 162
Notes ............................................. 279
Storage .......................................... 280
Tank content .................................. 280
Diesel particle filter
Display message ............................ 187
Indicator lamp ................................ 201
Short-distance driving .................... 134
Digital speedometer
Setting the unit (vehicles with
steering wheel buttons) ................. 169
Display
Display messages .......................... 176
Outside temperature (vehicles
with steering wheel buttons) ......... 167
Outside temperature display
(vehicles without steering wheel
buttons) ......................................... 163
Standard display (vehicles with
steering wheel buttons) ................. 167
Standard display (vehicles with-
ou

t steering wheel buttons) ........... 163
see Warning and indicator lamps
Display message (vehicle with
steering wheel buttons)
Service interval display .................. 226
Display message (vehicle without
steering wheel buttons)
Service interval display .................. 226 Display messages
Calling up the message memory .... 176
Driving systems ............................. 190
Engine ............................................ 187
Important safety notes .................. 176
Lights ............................................. 185
Safety systems .............................. 181
SmartKey ....................................... 193
Tires ............................................... 191
Vehicle ........................................... 192
Distance recorder ............................. 167
see Odometer
see Trip odometer
Distance warning function
Activating/deactivating ................. 143
Function/notes ............................. 142
Warning lamp ................................. 143
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 59
Control panel ................................... 37
Display message ............................ 193
Indicator lamp ................................ 203
Drinking and driving ......................... 133
Drinks holder
see Bottle holder
Driver's seat
see Seats
Driver's/front-passenger door
Unlocking ......................................... 65
Driving abroad ................................... 134
Driving off-road
see Off-road driving
Driving on flooded roads .................. 136
Driving on rough terrain
Checklist before driving off-road .... 138
Driving safety systems
4ETS (Electronic Traction Sys-
tem) ................................................. 55
ABS (Anti-lock Braking System) ....... 53
Adaptive Brake Assist .................... 143
ASR (Acceleration Skid Control) ...... 53
BAS (Brake Assist System) .............. 54
Distance warning function ............. 142
EBD (electronic brake force distri-
bution) ............................................. 54
8Index

Checking the oil level (on-board
computer) ...................................... 220
Checking the oil level using the
dipstick .......................................... 221
Dis play message ............................ 190
Fill ing capacity .............................. .282
Information about oil consump-
tion ................................................ 282
Mixing ............................................ 281
Notes about oil grades ................... 280
Oil change ...................................... 282
Oil level (note) ............................... 220
Viscosity ........................................ 281
Warning lamp ................................. 198
Engine speed setting (working
mode) ................................................. 154
Engine, jump-starting ....................... 242
ESP
®(Electronic Stability Pro-
gram)
Display message ............................ 184
Important safety information ........... 54
Indicator lamp ................................ 197
Warning lamp ................................. 194
Exhaust check ................................... 134
Exhaust gas aftertreatment
DEF level indicator ......................... 162
DEF reducing agent ....................... 279
Diesel Exhaust Fluid (DEF) ............. 279
Display messages (vehicles with
steering wheel buttons) ................. 187
Display messages (vehicles with-
out steering wheel buttons) ........... 178
Indicator lamp ....................... 197, 201
Malfunction ....................................1 88
Refilling DEF .................................. 129
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 78
Important safety notes .................... 78
Eye glasse
s compartment
................. 205
F
Fire extinguisher............................... 242
First-aid kit ......................................... 241 Flat tire
Changing a wheel/mounting the
spare wheel ................................... 267
General notes ................................ 266
Fog lamps
Switching on/off .............................. 80
Fogged-up windows
see Climate control
Folding seat ......................................... 74
Frequencies
Mobile phone ................................. 275
Two-way radio ................................ 275
Front fog lamps
Switching on/off .............................. 80
Front interior light
Replacing bulbs ............................... 92
Front windshield
see Windshield
Fuel
Additives (diesel) ........................... 279
Consumption information .............. 279
Consumption statistics .................. 174
Diesel at very low outside temper-atures ............................................ 278
Display message ............................ 189
Driving tips ....................................1 33
Fuel gauge ..................................... 162
Problem (malfunction) ................... 129
Quality (diesel) ............................... 278
Refueling ........................................ 127
Showing the range (on-board
computer with steering wheel but-
tons) .............................................. 174
Showing the range (vehicles with
steering wheel buttons) ................. 174
Tank content/reserve fuel ............. 278
Fuel filter with water separator
draining ......................................... 224
Indicator lamp ................................ 202
Fuel gauge ......................................... 162
Fuel tank
Problem (malfunction) ................... 129
Fuel tank content
Reserve, display message .............. 189
Fuses .................................................. 246
10Index

G
GasolineReserve fuel warning lamp ............. 200
General driving tips
Driving short distances .................. 134
Genuine parts ...................................... 28
Glove box ........................................... 204
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 264
H
Handbrake
see Parking brake
Hazard warning lamps ........................ 82
Head restraints
Adjusting .........................................7 6
Adjusting (rear) ................................ 76
Headlamps
Adding fluid to cleaning system ..... 224
Cleaning system (function) .............. 82
Fogging up ....................................... 83
see Automatic headlamp mode
Headliner (cleaning instructions) .... 238
Heating
see Climate control
High-beam headlamps
Highbeam Assist .............................. 83
Replacing bulbs ............................... 87
Switching on/off .............................. 81
Highbeam Assist
Function/notes ................................ 83
Switching Highbeam Assist on/
off .................................................. 171
Hood
Closing ........................................... 219
Display message ............................ 192
Important safety notes .................. 218
Indicator lamp ................................ 203
Opening ......................................... 218
Hot-water auxiliary heater
Problem (malfunction) ................... 113
Hydroplaning ..................................... 136
I
Ignition lock
see Key positions Immobilizer
.......................................... 56
Indicator lamp
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 28
Installing a wheel
Installing the adapter (spare
wheel) ............................................ 269
Instrument cluster
Fuel gage ....................................... 162
Important safety notes .................. 161
Instrument cluster lighting ............. 162
Outside temperature display .......... 162
Overview .......................................... 32
Speedometer ................................. 162
Tachometer ................................... 162
Warning and indicator lamps ........... 33
Instrument cluster lighting .............. 162
Instrument lighting
see Instrument cluster lighting
Interior lighting ................................... 84
Front ................................................ 84
Motion detectors ............................. 85
Notes on replacing bulbs ................. 92
Overview .......................................... 84
Replacing bulbs ............................... 92
Switching the rear compartment
lighting on centrally ......................... 84
Interior motion sensor
Arming ............................................. 57
Deactivating ..................................... 58
Function ........................................... 57
Switching off .................................... 57
J
JackJacking points ................................ 268
Preparation .................................... 268
Storage location ............................ 240
Using ............................................. 268
Jump-starting ..................................... 242
K
Key
Position in the ignition lock ............ 119
Index11

Rain and light sensorSetting the sensitivity (vehicles
with steering wheel buttons) ......... 173
Windshield wiper .............................. 93
Range (vehicles with steering
wheel buttons) .................................. 174
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 75
Stowage compartment (crewcab) .. 207
Rear compartment
Activating/deactivating climate
control ........................................... 101
Setting the air vents ...................... 106
Rear door
Child-proof locks .............................. 52
Important safety notes .................... 68
Opening/closing .............................. 68
Opening/closing from inside ........... 69
Rear fog lamp
Replacing bulbs ............................... 89
Switching on/off .............................. 80
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................... 90
Rear interior light
Replacing bulbs ............................... 92
Rear lamps
see Lights
Rear rack
Notes ............................................. 216
Rear view camera
Cleaning instructions ..................... 236
Important safety notes .................. 154
Switching on .................................. 154
Rear window defroster
Problem (malfunction) ................... 104
Switching on/off ........................... 104
Rear window wiper ............................. 94
Switching on/off .............................. 94
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 78
Refilling
DEF filler neck ............................... 129 Important safety notes (Diesel
Exhaust Fluid – DEF) ...................... 129
Refilling procedure (Diesel
Exhaust Fluid – DEF) ...................... 129
Refrigerant ......................................... 284
Refueling
Fuel filler flap ................................. 128
Fuel gauge ..................................... 162
Important safety notes (fuel) ......... 127
Refueling procedure (fuel) ............. 128
see Fuel
Releasing the parki
ng lock man-
ually (automatic transmission) ........ 127
Remote control
Changing the operating duration
(auxiliary heating) .......................... 110
Replacing the battery (auxiliary
heating ) ........................................ 111
Switching on/off (auxiliary heat-
ing) ................................................ 110
Synchronizing (auxiliary heating) ... 110
Replacing bulbs
Important safety notes .................... 86
Replacing the battery (auxiliary
heating remote control) .................... 111
Replacing the fuel filter .................... 202
Reporting safety defects .................... 27
Rescue card ......................................... 29
Restraint system
Introduction ..................................... 39
Warning lamp (function) .......... 39, 198
Reverse warning feature .................. 122
Roadside Assistance (breakdown) .... 23
Roof carrier
Maximum payload .......................... 286
Notes ............................................. 216
Roof load (roof carrier) ..................... 286
S
Safety
Children in the vehicle ..................... 47
Operating safety .............................. 25
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 42
Cleaning ......................................... 238
Index15

Correct usage .................................. 41
Display message ............................ 184
Fastening ........................................ .42
Important safety guidelines .............4 0
Introduction .....................................4 0
Releasin g ......................................... 42
Warning lamp ................................. 203
Warning lamp (function) ................... 43
Seat heating ......................................... 76
Seats
Adjusting lumbar support ................ 73
Adjusting the front-passenger
seat .................................................. 73
Adjusting the head restraint ............ 76
Armrest ............................................ 76
Cleaning the cover ......................... 238
Correct driver's seat position ........... 72
Folding seat ..................................... 74
Important safety notes .................... 72
Rear bench seat ............................... 75
Seat heating .................................... 76
Setting the driver's seat ................... 73
Swivel seat ....................................... 73
Twin front-passenger seat ................ 74
Securing loads
Important safety notes .................. 214
Selector lever
Cleaning ......................................... 238
Sensors (cleaning instructions) ....... 236
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 226
Exceeding a service due date ........ 226
Notes ............................................. 226
Service due date (automatic dis-
play) ............................................... 226
Service products
Brake fluid ..................................... 283
Coolant (engine) ............................ 283
Diesel Exhaust Fluid (DEF) ............. 279
Engine oil ....................................... 280
Fuel ................................................ 277
Important safety notes .................. 277
Power steering fluid ....................... 283
Refrigerant ..................................... 284
Transmission oi l ............................. 282
W

asher fluid ................................... 284 Setting the air distribution
............... 102
Setting the airflow ............................ 102
Setting the clock
Vehicles with steering wheel but-
tons ............................................... 171
Vehicles without steering wheel
buttons .......................................... 164
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 168
Resetting submenus (vehicles
with steering wheel buttons) ......... 168
Short journeys (diesel particle fil-
ter) ...................................................... 134
Side impact air bag ............................. 45
Side windows
Cleaning ......................................... 235
Hinged side windows ....................... 70
Important safety information ........... 70
Opening/closing .............................. 71
Overview .......................................... 70
Problem (malfunction) ..................... 71
Resetting ......................................... 71
Sliding door
Cleaning ......................................... 237
Closing assist ................................... 66
Important safety notes .................... 65
Opening/closing .............................. 65
Opening/closing from the inside ..... 66
Opening/closing from the out-
side .................................................. 66
SmartKey
Changing the battery ....................... 61
Changing the locking system set-
tings ............................................... 173
Checking the battery ....................... 61
Display message ............................ 193
Door central locking/unlocking ....... 59
Important safety notes .................... 59
Loss ................................................. 63
Problem (malfunction) ..................... 63
SmartKey positions (ignition lock) .. 119
Snow chains ...................................... 249
Sockets .............................................. 210
Spare wheel
General notes ................................ 273
Important safety notes .................. 272
16Index