XSwitch off the audio equipment and let the
display cool down.
XClean the display surface with a commercially
available microfiber cloth and cleaner for
TFT/LCD displays.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfaces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim and the cockpit with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use a mild detergent or care
products and cleaning agents recommended
and approved by Mercedes-Benz.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth.
Cleaning the trim elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
XWipe the trim elements with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved for
Sprinter vehicles.
Cleaning the seat covers
!Do not use microfiber cloths to clean artifi-
cial leather covers. If used often, a microfiber
cloth can damage the cover.
!Clean:
Rartificial leather covers with a cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid.
Rcloth covers with a microfiber cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid. Wipe entire
seat sections carefully to avoid leaving visi-
ble lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of dirt
and how long it has been there.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
Remove any stains or dirt immediately. This will
avoid residue or damage.
XUse clean, lukewarm water and soap solution.
Cleaning the headliner
XUse a soft brush or dry shampoo to remove
heavy soiling.
238Care
Maintenance and care
cle weight rating (GVWR) specified on the vehi-
cle identification plate at the base of the driver's
seat (
Ypage 276).
GVWR (Gross Vehicle Weight Rating)
The GVWR is the maximum permitted gross
weight of the fully laden vehicle (weight of the
vehicle including all accessories, occupants,
fuel, luggage and the drawbar noseweight if
applicable). The Gross Vehicle Weight Rating is
specified on the vehicle identification plate on
the driver seat frame (
Ypage 276).
Maximum weight of the laden vehicle
The maximum weight is the sum of:
Rthe curb weight of the vehicle
Rthe weight of the accessories
Rthe load limit
Rthe weight of the factory installed optional
equipment
Kilopascal (kPa)
Metric unit for tire pressure. 6.9 kPa are the
equivalent of 1 psi. Another tire pressure unit is
bar. 100 kilopascals(kPa) are the equivalent of
1 bar.
Load index
In addition to the load bearing index, a load
index can be stamped onto the sidewall of the
tire. It specifies the load-bearing capacity of the
tire more precisely.
Curb weight
The weight of a vehicle with standard equipment
including the maximum filling capacity of fuel,
oil, and coolant. It also includes the air-condi-
tioning system and optional equipme nt i
f these
are installed on the vehicle, but does not include
passengers or luggage.
Maximum tire load
The maximum tire load in kilograms or pounds is
the maximum weight for which a tire is
approved.
Maximum permissible tire pressure
Maximum permissible tire pressure for one tire.
Maximum load on one tire
Maximum load on one tire. This is calculated by
dividing the maximum axle load of one axle by
two.
PSI (Pounds per square inch)
Standard unit of measurement for tire pressure.
Aspect ratio
Relationship between tire height and width in
percent.
tire pressure
Pressure inside the tire applying an outward
force to every square inch of the tire's surface.
Tire pressure is specified in pounds per square
inch (psi), in kilopascal (kPa) or in bar. Tire pres-
sure should only be corrected when the tires are
cold.
Cold tire pressure
The tires are cold:
Rif the vehicle has been parked for at least
three hours without direct sunlight on the
tires, and
Rif the vehicle has not been driven further than
1 mile (1.6 km)
Tire tread
The part of the tire that comes into contact with the road.
Tire bead
The tire bead ensures that the tire sits securely
on the wheel. There are several stee l wires in the
bead to prevent the tire from coming loose from
the wheel rim.
Sidewall
The part of the tire between the tread and the
tire bead.
Weight of optional extras
The combined weight of those optional extras
that weigh more than the replaced standard
parts and more than 2.3 kg (5 lbs). These
optional extras, such as high-performance
brakes, a roof rack or a high-performance bat-
tery, are not included in the curb weight and the
weight of the accessories.
TIN (Tire Identification Number)
A unique identification number which can be
used by a tire manufacturer to identify tires, for
example for a product recall, and thus identify
the purchasers. The TIN is composed of the
manufacturer identification code, tire size, tire
model code and manufacturing date.
What you should know about wheels and tires265
Wheels and tires
Z
tional tires, an arrow on the sidewall shows the
prescribed direction of rotation of the tire.
Twin rear tires:if the tires are of identical
dimensions, you can rotate the wheels on the
front axle and the inner wheels on the rear axle
in pairs such that the original direction of tire
rotation is retained. With unidirectional tires,
you may rotate the outside wheels at the rear
axle from one side to the other.
Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. You will only gain these benefits if the
correct direction of rotation is observed.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
You may mount a spare wheel against the direc-
tion of rotation. Observe the time restriction on
use as well as the speed limitation specified on
the spare wheel.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from contact with oil, grease and fuel.
Mounting a wheel
Vehicle preparation
XStop the vehicle as far away as possible from
traffic and on a level, firm and non-slip sur-
face.
XIf your vehicle poses a risk to approaching
traffic, switch on the hazard warning lamps.
XApply the parking brake.
XTurn the front wheels to the straight-ahead
position.
XMove the selector lever of the automatic
transmission to position P.
XSwitch off the engine.
XPassengers should leave the vehicle. Make
sure that the passengers are not endangered
as they do so.
XMake sure that no one is near the danger area
while the wheel is being changed. Anyone
who is not directly assisting in the wheel change should, for example, stand behind the
barrier.
XPlace the warning triangle or warning lamp at
a suitable distance.
Observe legal requirements.
XSecure the vehicle to prevent it from rolling
away.
iObserve the safety notes on parking in the
section on "Driving and parking"
(
Ypage 130).
XOn level terrain: place chocks or other suit-
able objects under the front and rear of the
wheel that is diagonally opposite the wheel to
be changed.
XOn slight inclines: place chocks or other
suitabl e objects under the wheels on the front
and rear axles opposite the wheel to be
changed.
XTake the vehicle tool kit and the jack from the
footwell on the front-passenger side
(
Ypage 240).
XRemove the spare wheel from the spare wheel
bracket (Ypage 273). Observe the safety
notes in the "Spare wheel" section
(
Ypage 272).
XOn wheels with wheel bolts, remove the hub
caps.
XAssemble the lug wrench extension using the
middle rod and the rod with the largest diam-
eter from the three-piece jack pump lever.
XStarting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench.
XUsing lug wrench :, loosen the wheel bolts/
wheel nuts on the wheel to be changed by
about one full turn. Do not unscrew the wheel bolts/nuts completely.
Changing wheels267
Wheels an d tires
Z
wide tire at a qualified specialist workshop
immediately.
!Vehicles with Super Single tires:if you
install the spare wheel, do not exceed the
maximum speed of 40 mph (60 km/h) and do
not drive further than 65 miles(100 km).
The transmission could otherwise be dam-
aged by the difference in wheel rotation
speeds.
On vehicles with Super Single tires, you must
attach the narrow spare wheel to the rear axle by
means of an adapter. The adapter is bolted to
the spare wheel using the adapter bolts for
transportation.
The handling characteristics of your vehicle are affected when driving with a spare wheel instal-
led. After changing a wheel, drive to the nearest
specialist workshop and have the spare wheel
replaced with a wheel and tire assembly that hasa Super Single tire.
XClean the wheel and wheel hub contact sur-
faces.
XUnscrew the six adapter bolts on the spare
wheel and remove the adapter.
XTighten the adapter with the six adapter boltsevenly in a crosswise pattern through the
outer holes on the wheel hub.
XTighten the six adapter bolts on the wheel hub
to a tightening torque of 177 lb-ft(240 Nm).
XPush the wheel onto the adapter and attach it.
Mounting a new wheel
GWARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads can cause the wheel bolts to come loose. As a result, you could
lose a wheel while driving. There is a risk of
accident.
Never oil or grease wheel bolts. In the event of
damage to the threads, contact a qualified
specialist workshop immediately. Have the
damaged wheel bolts or hub threads
replaced/renewed. Do not continue driving.
GWARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always observe the instructions and safety
notes on "Changing a wheel" (
Ypage 266).
Only use wheel bolts or wheel nuts that have
been designed for the wheel and the vehicle. For safety reasons, we recommend that you only
use wheel bolts or wheel nuts which have been
approved for Sprinter vehicles and the respec-
tive wheel.
!For a steel wheel, only use the short wheel
bolts to mount the steel spare wheel. Using
other wheel bolts to mount the steel spare
wheel could damage the brake system.
!On vehicles equipped with a tire pressure
monitor, electronic components are located
in the wheel.
Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
:Wheel bolt for alloy wheel
;Wheel bolt for steel wheel
XClean the wheel and wheel hub contact sur-
faces.
XVehicles with Super Single tires: first attach
the adapter for the narrow spare wheel to the
wheel hub (
Ypage 269).
Slide the new wheel onto the wheel hub or
onto the adapter for the spare wheel and push
it on.
270Changing wheels
Wheels and tires
Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
Vehicleidentification plat efor vehicles or chassi s
on th ebase of th edriver' sseat
XOpen th edriver’s door .
You will see vehicl eidentification plat e:
wit hth evehicl eidentification number (VIN),
th epain tcode and th epermissible weigh t
data.
Example: vehicl eidentification plat e(US vehicles)
Example: chassi sidentification plat e(US vehicles)
Example: chassi sidentification plat e(vehicles for
Canada)
;
VIN
=Pain tcode
Engin ecompartmen t
?
VIN (stampe don th erear wall of th eengin e
compartment)
AEngin enumber (stampe don th ecrankcase)
BEmission Control Information and engin e
oil10instruction labels
XOpen th ehoo d (Ypage 218).
Example: Emission Control Information label
10Alsoobserv eth enote son engin eoil for diesel engines in th e"Technical data" section.
276Identification plates
Technical data
iSuch data is vehicle-specific and may differ
from that shown. Always observe the specifi-
cations on your vehicle's identification plate.
Engine number
The engine number is stamped on the crank-
case. More information may be obtained at any
qualified specialist workshop.
Service products and capacities
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels, e.g. diesel
RAdditives for the exhaust gas aftertreatment,
e.g. Diesel Exhaust Fluid (DEF)
RLubricants, e.g. engine oil, transmission oil
RCoolant
RBrake fluid
RWasher fluid
RClimate control system refrigerants
Approved service products comply with the
highest quality standards and are listed in the
MB Specifications for Service Products. Only
use service products approved for the vehicle.
This is an important condition for the warranty.
You will recognize the approved service prod-
ucts by the inscription on the container: MB
Approval (e.g. MB Approval 228.5)
Other identifications and recommendations
refer to quality level or a specification according to an MB Sheet Number (e.g. MB 228.5). They
are therefore not necessarily approved.
Further information can be obtained at any
qualified specialist workshop.
Additives for approved service products are nei-
ther required nor permitted. Approved fuel addi- tives are the exception. Additives can cause
engine damage and must therefore not be
added to the service products.
The use of additives is always the responsibility
of the vehicle operator. The use of additives may
result in the restriction or loss of yo ur Li
mited
Warranty entitlements.
Fuel
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
Service products and capacities277
Technical data
Z
When handling, storing and disposing of fuels,
please observe the relevant regulations.
Tank contents
Depending on equipment, the total capacity of
the fuel tank may vary.
Vehicle typeTotal capa-cityof which
reserve fuel
2500
3500Approx-imately
26.4 US gal (100 l)Approx-
imately
5.0 US gal
(19 l)
All-wheel-
drive vehicleApprox-
imately
24.6 US gal (93 l)
Diesel
Fuel grade
GWARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
!Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel sys-
tem due to contaminated fuel.
!You will damage the diesel engine if you do
not refuel with ULSD or a diesel fuel with a
sulfur content of more than 15 ppm.
!Do not use the following:
RMarine diesel
RHeating oil
RBio-diesel
RVegetable oil
RGasoline
RParaffin
RKerosene Do not mix such fuels with diesel fuel and do
not use any special additives. This can other-
wise lead to engine damage. This does not
include flow improver additives. For further
information, see "Flow improvers".
You will generally find information about the fuel
grade on the filling pump. If there is no identifi-
cation on the filling pump, consult a gas station
attendant.
For more information ab out re
fueling
(Ypage 127).
Diesel at very low outside temperatures
GWARNING
If you heat fuel system components, e.g. with
a hot-air gun or open flame, these compo-
nents could be damaged. This can cause fuel
to escape and ignite. Depending on the type
of damage, fuel may also not escape until the
engine is running. There is a risk of fire and
explosion.
Never heat fuel system components. Contact
a qualified specialist workshop to rectify the
malfunction.
Refill only with commercially available ULTRA-
LOW SULFUR DIESEL (ULSD, maximum sulfur
content 15 ppm), which fulfills the ASTM D975
standard.
The flow properties of diesel may be inadequate
at low outside temperatures due to paraffin sep-
aration.
iMalfunctions resulting from paraffin sepa-
ration can only be rectified by heating the
entire fuel system. Park the vehicle in a
heated garage, for example.
To prevent operating problems, diesel with bet-
ter flow qualities is available during the winter
months. You can obtain information at the gas
station or from your fuel supplier.
Your vehicle is equipped with a fuel preheating
system. This improves the flow properties of the
diesel by approximately 46 ‡ (8 †). ULTRA-
LOW SULFUR DIESEL can be used without ris k
o
f malfunction down to an outside temperature
of approximately 14 ‡ ( Ò10 †).
278Service products and capacities
Technical data
(8 km/h). The multifunction display shows the
Idle Modemessage.
DEF consumption
DEF consumption depends on operational and
driving conditions and it is not necessary to wait
until the next scheduled service to replenish the
fluid. Fluid should be added regularly to the DEF supply reservoir during vehicle operation or, at
the latest, after receiving the first warning mes-
sage via the on-board computer.
Low ambient temperatures
DEF freezes at a temperature of approximately
12 ‡(Ò11 †). The vehicle is equipped with a DEF
preheating system at the factory. Winter oper-
ation is therefore also guaranteed at tempera-
tures under 12 ‡ (Ò11 †).
iIf you add DEF at temperatures below 12 ‡
(Ò11 †) it is possible that the level is not
shown correctly due to the frozen DEF.
Drive for at least 20 minutes (heating phase in
the tank activated) and then stop the vehicle
for at least 30 seconds. The level is then
shown correctly.
Additives
!Do not mix DEF with any additives and do
not dilute DEF with tap water. Otherwise, the
exhaust gas aftertreatment may be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage that arises through the use of addi-
tives or tap water will invalidate the New Vehi-
cle Limited Warranty.
Storage
!Containers made of aluminum, copper, cop-
per alloys as well as unalloyed or galvanized
steel are not suitable for storing DEF. If stored
in these types of containers, DEF could cause
constituents of these metals to dissolve and
cause irreparable damage to the exhaust gas
aftertreatment.
Damage caused by such impurities in the DEF
will invalidate the New Vehicle Limited War-
ranty.
Only store DEF in containers made of hi
gh-alloy
Cr‑Ni steel or Mo‑Cr‑Ni steel in accordance with
DIN EN 10 088 ‑1/2/3 or plastic containers
made of polypropylene or polyethylene.
Purity
!Impurities in DEF (e.g. caused by other ser-
vice products, cleaning agents, dust, etc.)
result in increased emissions, malfunctions,
catalytic converter damage or engine dam-
age.
The purity of DEF is essential to prevent mal-
functions in the exhaust gas aftertreatment.
If DEF is pumped out of the DEF tank, e.g. during
repair work, the same liquid must not be used to
refill the tank. Its purity is no longer guaranteed.
Disposal
Observe country-specific laws and regulations
when disposing of DEF.
% Environmental note
Dispose of DEF in an environmentally responsi-
ble manner.
DEF supply reservoir content
Tank contents
Diesel Exhaust Fluid (DEF)11
Approximately 4.7 US gal (18.0 l)
Engine oil
General notes
!The bottles of the various engine oil types
are marked with ACEA (Association des Con-
structeurs Européens d'Automobiles) and/or
API (American Petroleum Institute) classifica-
tions. Only use approved engine oils that con-
form to the following MB Specifications for
Service Products and the prescribed ACEA
and/or API classifications. Using engine oils
11DEF according to ISO 22241. Observe MB Specifications for Service Products, Sheet 352.0.
280Service products and capacities
Technical data