2016 MERCEDES-BENZ SPRINTER maintenance

Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before having maintenance and repairs per-
formed, it is essential to read the materials rela-
ted to the maintenance and repairs:
Rthe applicable sections of the technical doc-
umentation, e.g. the Operator's Manual and
workshop information.
Rregulations such as industrial safety regula-
tions and accident prevention regulations.
While working under the vehicle, you must
secure the vehicle on jack stands with sufficient load capacity.
Never use the jack as a substitute. The vehicle's
jack is intended only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops (
Ypage 26).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Operator's
Manual is required when carrying out testing
and maintenance work. This work should only be
carried out by trained staff.
The vehicle Maintenance Booklet describes the scope and fre que
ncy of maintenance work and
contains additional notes on the New Vehicle
Limited Warranty and on service products.
Maintenance services must be carried out in
accordance with the provisions and recommen-
dations in the Maintenance Booklet. Not doing
so could void the warranty claim and lead to
refusal of goodwill gestures after the manufac-
turer has submitted a damage report.
iObserve the notes on genuine Sprinter parts
(Ypage 28).
Service interval display
General notes
A service that is due is displayed in the service
interval display about 1 month in advance. A
message is then displayed while the vehicle is in
motion or when the ignition is switched on.
iThe service interval display does not provide
information about the engine oil level. The service interval display should therefore not
be confused with the
5engine oil level
display.
The service due date is displayed in days or
miles (kilometers), depending on the total dis-
tance driven.
The symbols or letters on the service display
show the type of service that is due.
¯ orA
for a minor service
° orB
for a major service
Service due date display
Vehicles with steering wheel buttons: the
following messages may be displayed.
R¯ Service A due in ... days
R¯Service A due in ... mi(km)
R¯ Service A Carry out now
Vehicles without steering wheel buttons:
the following messages may be displayed.
R¯for service A
R°for Service B
Additionally, you will see the remaining distance
in miles ( mi
) or kilometers ( km) or the remaining
time in days ( d).
Service due date has been exceeded
Vehicles with steering wheel buttons: if you
have missed the service due date, one of the
following messages appears in the display and
warning tone also sounds.
R¯ Service A overdue by ... days
R¯Service A overdue by ... km(km)
Vehicles without steering wheel buttons: if
you have missed the service due date, the ¯
or ° symbol for the service flashes for
10 seconds after the ignition is switched on. A
minus sign also appears in front of the service
due date.
Calling up the service due date
XTurn the key to position 2in the ignition lock.
The display is activated.
Vehicles without steering wheel buttons
XPress the 4menu button on the instrument
cluster repeatedly until the ¯or°
symbol for the service appears in the display.
226Maintenance
Maintenance and care

Additionally, you will see the remaining dis-
tance in miles (mi) or kilometers ( km) or the
remaining time in days ( d).
Vehicles with steering wheel buttons
XPress the VorU button on the steering
wheel until the standard display (Ypage 167)
appears in the display.
XPress the &or* button on the steering
wheel repeatedly until the service message
appears in the display, for example:
R¯ Service A in ... days
R¯Service A in ... mi(km)
Battery
Important safety notes
Work on the battery, e.g. removing or installing,
requires specialist knowledge and the use of
special tools. Therefore, always have work on
the battery carried out at a qualified specialist
workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, ABS (anti-lock braking system) or ESP
®
(Electronic Stability Program). The operating
safety of your vehicle may be restricted. You
could lose control of the vehicle, for example:
Rbraking
Rin the event of abrupt steering maneuver
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
Further information can be found under "ABS"
(
Ypage 53) and under "ESP®" (Ypage 54).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started.
Always make sure that neither you nor the bat-
tery are electrostatically charged. Electrostatic
charging results, for example, from:
Rwearing synthetic clothing
Rfriction between clothing and the seat
Rdragging or pushing the battery across carpet flooring or any other synthetic materials
Rrubbing the battery with cloths or towels.
Comply with the following safety precautions
and take protective measures when handling
batteries.
Risk of explosion. Explosive oxyhy-
drogen is produced when batteries
are being charged. Only charge bat-
teries in well-ventilated areas.
Fire, open flames and smoking are
therefore prohibited when working
on the battery. Avoid creating
sparks.
Battery acid is caustic. Avoid con-
tact with the skin, eyes or clothing.
Wear acid-proof protective gloves. If
skin or clothes are splashed with
acid, neutralize the splashes imme-
diately with soapy water or an acid
neutralizer, and then clean the affec-
ted areas with water. Consult a doc- tor if necessary.
Wear eye protection. When mixing
water and acid, the liquid can splash
into your eyes. Rinse acid splashes
to the eyes immediately with clean
water and contact a doctor immedi-
ately.
Keep children at a safe distance.
Children are not able to assess the
Battery227
Maintenance and care
Z

dangers posed by batteries and
acid.
When handling batteries, observe
the safety precautions and special
protective measures contained in
this Operator's Manual.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separatelyand recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
Observe the following notes:
RRecharge the battery more frequently, if you:
-predominantly drive short distances
-predominantly drive at low outside temper-
atures
-park the vehicle longer than three weeks
In order for the batteries to achieve their max- imum possible service life, they must always
be sufficiently charged.
RWhen you park the vehicle, remove the key if
you do not require any electrical consumers.
The vehicle will then use very little energy,
thus conserving battery power.
RWhen replacing a battery, only use batteries
that are recommended for use in Sprinter
vehicles.
RHave the battery removed at a qualified spe-
cialist workshop.
RIf you leave your vehicle parked your vehicle
longer than three weeks:
-consult a qualified specialist workshop or
-switch off the power supply using the bat-
tery main switch (Ypage 118) or
-disconnect the batteries (Ypage 229).
Otherwise, you need to check the battery's
condition of charge every three weeks, since standby power consumption can drain the
battery. If the battery voltage is lower than
12.2 V, the battery must be charged. Other-
wise, the battery may be damaged by exhaus-
tive discharging.
Be sure to observe the notes on charging the
batteries (
Ypage 232).
Installation locations
Your vehicle may be equipped with three bat-
teries, depending on the equipment version:
RStarter battery in the battery case in the left
footwell
RAdditional battery in the engine compartment
RAuxiliary battery under the left-hand front
seat
Have the auxiliary battery removed at a qualified
specialist workshop.
Installing/removing the floor cover-
ing (starter battery)
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
228Battery
Maintenance and care

XSwitch off all electrical consumers.
XTo remove:remove screws =and take off
trim ;.
XRemove floor covering :.
XTo install:insert floor covering :and align
with the driver's seat base and the doorway.
XPut trim ;in place and screw screws =
back in.
Disconnecting/connecting the
starter battery
Important safety notes
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
Disconnecting the starter battery
!Switch off the engine and remove the key
from the ignition lock. Firstly remove the bat- tery terminals. Otherwise, you could destroy
electronic components such as the alterna-
tor.
Always disconnect the starter battery in the
battery case in the left-hand side footwell
first.
!Always disconnect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the vehi-
cle electronics.
If the vehicle is expected to be out of use for over 3 weeks, disconnect the batteries. This will pre-
vent battery discharge caused by off-load cur-
rent consumption.
Battery cover in the left footwell
XSwitch off all electrical consumers.
XSwitch off the engine and remove the key
from the ignition lock.
XRemove the floor covering (Ypage 228).
XLoosen screws ;and slide battery cover :
in the direction of the arrow.
The screws must protrude beyond the larger
recesses.
XRemove battery cover :upwards.
Starter battery in the left footwell
XFirst loosen and remove the negative terminal
clamp so that it is no longer in contact with
the terminal.
XRemove the cover from the positive terminal.
XLoosen the positive terminal clamp and fold it
up to the side together with the pre-fuse box.
Battery229
Maintenance and care
Z

Reconnecting the starter battery
!Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the vehi-
cle electronics.
XFold the positive terminal clamp with the pre-
fuse box down to the terminal.
XConnect the positive terminal clamp.
XAttach the cover to the positive terminal.
XConnect the negative terminal clamp.
XPosition battery cover :so that screws ;
are positioned over the large recesses.
XSlide battery cover :in the direction of
travel into the smaller recesses.
XTighten screws ;.
XInstall the floor covering (Ypage 228).
Carry out the following work after connecting
the battery:
XReset the side windows (Ypage 71).
Removing/installing the starter bat-
tery
Removing the starter battery
XDisconnect the battery (Ypage 229).
XPull breather hose with connector bracket ;
from connection :on the degassing cover.
XLoosen the bolts holding retainer =, which
prevents the battery from moving around.
XPull retainer =upwards.
XSlide the battery from its anchorage in the
direction of travel.
XFold the bar of the battery upwards and
remove the battery from the battery case.
Installing the starter battery
XInsert the battery into the battery case.
XFold down the bar of the battery.
XSlide the battery into its anchorage in the
opposite direction to the direction of travel.
XInsert retainer =.
XTighten the bolts on retainer =which holds
the battery in place.
XAttach breather hose with connector
bracket ;to connection :of the ventilation
cover.
XConnect the battery (Ypage 229).
230Battery
Maintenance and care

Disconnecting andconnecting th e
additiona lbatter y(engine compart -
ment )
Important safet ynotes
GWARNING
Durin gth echargin gprocess, abattery produ-
ce shydroge ngas .If ashort circuit occur sor
sparks are created, th ehydroge ngas can
ignite. There is aris kof an explosion .
RMakesur ethat th epositive terminal of a
connecte dbattery doe sno tcome into con-
tact wit hvehicle parts .
RNever placemetal objects or tools on abat -
tery.
RIt is important that you observ eth edescri-
bed order of th ebattery terminals when
connecting and disconnecting abattery.
RWhe njump-starting, mak esur ethat th e
battery pole swit hidentical polarit yare
connected.
RIt is particularly important to observ eth e
described order when connecting and dis -
connecting th ejumpe rcables .
RNever connec tor disconnec tth ebattery
terminals whil eth eengin eis running .
Disconnecting th eadditiona lbatter y
!Switchof fth eengin eand remov eth eke y
from th eignition lock. Firstly remov eth ebat -
tery terminals. Otherwise ,you could destroy
electronic component ssuc has th ealterna-
tor.
Always disconnec tth estarter battery in th e
battery cas ein th eleft-han dsid efootwell
first .
!Always disconnec tth ebattery in th eorder
described below. Never swap th eterminal
clamps. You may otherwise damage th evehi-
cl e electronics.
Additional battery in th eengin ecompartmen t
XSwitchof fall electrical consumers .
XSwitchof fth eengin eand remov eth eke y
from th eignition lock.
XOpe nth ehoo d (Ypage 218).
XFirst loosen and remov eth enegative terminal
clamp so that it is no longer in contact wit h
th eterminal.
XRemov eth ecover from th epositive terminal.
XLoosen and remov eth epositive terminal
clamp .
Connecting th eadditiona lbatter y
!Always connec tth ebattery in th eorder
described below. Never swap th eterminal
clamps. You may otherwise damage th evehi-
cl e electronics.
XConnect th epositive terminal clamp .
XAttach thecover to th epositive terminal.
XConnect th enegative terminal clamp .
XCloseth ehood.
Carr yout th efollowin gwor kafter connecting
th ebattery:
XRese tth esid ewindows (Ypage 71).
Installing an dremovin gth eadditiona l
batter y(engine compartment )
Removin gth eadditiona lbatter y
XDisconnect th ebattery (Ypage 231).
XLoosen th ebolt sholdin gth eretainer that pre -
vents th ebattery from movin garound .
XRemoveth ebattery holder and take out th e
battery.
Battery231
Maintenance and care
Z

Installing the additional battery
XInsertth ebattery int oth ebattery case.
XInser tth ebattery holder.
XTighte nth ebolt sholding th eretainer that
prevents th ebattery in th eengin ecompart-
men tfrom moving around.
XConnect th ebattery (Ypage 231).
Charging
GWARNIN G
A discharged battery can freez eat tempera-
tures belo wfreezing point. When jump-start -
ing th evehicl eor charging th ebattery, gase s
can escape from th ebattery. Ther eis aris kof
an explosion .
Allow th efrozen battery to thaw out before
charging it or jump-starting .
If th eindicator/warning lamp sdo no tligh tup in
th einstrumen tcluste rwhen temperatures are
low, it is probably because th edischarged bat -
tery has frozen .Should this be th ecase, do no t
jump-start th evehicl eor charge th ebattery. The
servic elife of athawed battery may be shorter.
Start-up behavior may deteriorate, in particular
at low temperatures .Hav eth ethawed battery
checke dat aqualified specialist workshop.
GWARNIN G
During charging and jump-starting ,explosive
gase scan escape from th ebattery. Ther eis a
ris kof an explosion .
Particularly avoi dfire, open flames, creating
sparks and smoking. Ensur ethere is sufficien t
ventilation while charging and jump-starting .
Do no tlean ove r abattery.
GWARNIN G
Battery acid is caustic. Ther eis aris kof injury.
Avoid contact wit hskin, eyes or clothing .Do
no tinhale any battery gases. Do no tlean ove r
th ebattery. Kee pchildren away from batter-
ies. Wash away battery acid immediately wit h
plenty of clean water and seek medical atten -
tion .
!Only charge th einstalled battery wit h abat-
tery charge rthat has been tested and
approve dby th edistributo rnamed on th e
inside of th efron tcover .This device allows
th ebattery to be charge dwhen it is installed
in th evehicle. The vehicle's electronics may
otherwise be damaged.
A battery charge runit specially adapted for
Mercedes-Ben zvehicles and tested and
approve dby Mercedes-Ben zis available as an
accessory. Only this device permit sth echarging
of th ebattery in it sinstalled position .Only
charge th einstalled battery wit h abattery
charge rthat has been tested and approve dby
Mercedes-Benz, usin gth ejump-start connec -
tion poin tin th eengin ecompartment. Contac t
an authorize dMercedes-Ben zCente rfor infor-
mation and availability. Read th eoperating
instruction sfor your charge rbefore charging
th ebattery.
The additional battery canno tbe charge dfrom
th eju

mp-starting connection point.
Recharge th ebattery mor efrequentl yif you use
th evehicl emainly for short trips and/o rdriv eat
low outside temperatures .
XCharge thebattery. Observ eth enote sin th e
operating instruction sfor your battery
charger.
XIf necessary, instal lbattery. Observ eth e
note son reconnecting th ebattery.
iRecharge uninstalled, out of servic ebatter-
ies every three months. This will counter self -
dischargin gand preven tbattery damage.
Care
!
Dirt ybattery clamps and battery surfaces
caus eleak currents whic hlead to th ebatter-
ies discharging.
!Do no tuse cleaning agents containing fuel .
Cleaning agents containing fuel corrode th e
battery housing .
!If dirt getsint oth ebattery cell, battery self -
discharge will increas eand th ebattery may
be damaged.
232Battery
Maintenance and care

The following points on battery care must be
observed:
XRegularly check the battery terminals and the
fastening of the negative cable to the chassis
to ensure that they are firmly seated.
XAlways keep the battery terminals and battery
surfaces clean and dry.
XLightly grease the undersides of the battery
terminals with acid-resistant grease.
XOnly clean the battery casing with a commer- cially available cleaning product.
Care
Notes on care
GWARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
Rslip and/or fall
Rdamage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a suita-
ble ladder.
!For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
HEnvironmental note
Only clean your vehicle at specially designed
wash bays. Dispose of empty containers and
used cleaning products in an environmentally responsible manner.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Use care products and cleaning agents recom-
mended and approved for Sprinter vehicles.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that the automatic car wash is
suitable for the size of the vehicle.
Before washing the vehicle in an automatic
car wash, fold in the exterior mirrors and
remove any additional antennas. Otherwise,
the exterior mirror, antenna or the vehicle
itself could be damaged.
Make sure that the exterior mirrors are fully
folded out again and that any additional
antennas are re-installed when you leave the
automatic car wash.
Care233
Maintenance and care
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