2016 MERCEDES-BENZ SPRINTER ESP

The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
We test genuine Sprinter parts, as well as con-
version parts and accessories that have been
specifically approved for the type of vehicle, for:
Rreliability
Rsafety
Rsuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Therefore,
we accept no responsibility for the use of such
parts in Sprinter vehicles, even if they have been
officially approved or independently approved
by a testing center.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Sprinter parts satisfy these requirements.
Make sure that all parts are suitable for your
vehicle.
Always specify the vehicle identification number
(VIN) and engine number when ordering genuine
Sprinter parts (
Ypage 276).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found under http://
portal.aftersales.i.daimler.com.
Data stored in the vehicle
Data Recording
A wide range of electronic components in your
vehicle contain data memories. These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Revents
Rfaults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in detecting and rectifying faults and
defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranty events
Rquality assurance
The vehicle is read out by employees of the ser- vice network (including the manufacturer) using
special diagnostic testers. You can obtain more
information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
Introduction29
Z

tion with other information (if necessary, after
consultation with an authorized expert), could
be traced to a person.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have been con-
tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like sit-
uations, such as an air bag deployment or hitting a road obstacle, data that will assist in under-
standing how a vehicle’s systems performed.
The EDR is designed to record data related to
vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
RHow various systems in your vehicle were
operating;
RWhether or not the driver and passenger
safety belts were buckled/fastened;
RHow far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
RHow fast the vehicle was traveling.
These data can help provide a better under-
standing of the circumstances in which crashes and injuries occur. NOTE: EDR data are recorded
by your vehicle only if a non-trivial crash situa- tion occurs; no data are recorded by the EDR
under normal driving conditions and no personal
data (e.g., name, gender, age, and crash loca-
tion) are recorded. However, other parties, such
as l
aw enforcement could combine the EDR data
with the type of personally identifying data rou-
tinely acquired during a crash investigation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims, and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce- ment; by federal, state or local government; in
connection with or arising out of litigation invol v-
i

ng MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the
federal regulation governs. As of February 2013, 13 states have enacted laws relating to EDRs.
30Introduction

Indicator and warning lamps
Instrumentcluste ron vehicles without steering whee lbuttons
Instrumen tcluste rin vehicles wit hsteering-wheel buttons
FunctionPag e
:Speedometer with warn-
ing and indicator lamps
dESP®warning lamp19 4
AS Rwarning lamp19 4
%Coolan tlevel to olow19 9
?Coolan ttemperature to o
high19 9
6Restrain tsystems malfunc -
tion39
ÄIndicato rlamp ,distanc e
warning14 3
·Warning lamp ,distanc e
warning14 3
ÃWarning and indicator lamps,
Lan eKeepin gAssist14 7
FunctionPag e
bBrake fluid level to olow19 5
EBDmalfunctioning19 5
Trailer brak eforce booste r
malfunction19 5
4Engin eoil level warning19 8
;Chec kEngin eindicator lamp20 0
%Preglow120
Preglow system malfunction201
;Indicator and warning
lamps
GLeft-han dtur nsignal81
!AB Smalfunction19 5
hTirepressur eloss or th etire
pressur emonitor is malfunc -
tioning (US Aonly)
20 2
Tirepressur eloss (Canada
only)25 5
Instrument cluster33
At a glance

FunctionPage
¦Fluid level too low in wind-
shield washer/headlamp
cleaning system
202
åDEF supply low or contami-
nated/diluted162
Exhaust gas aftertreatment
malfunction197
ÄIndicator lamp, distance
warning143
·Warning lamp, distance
warning143
ÃWarning and indicator lamps,
Lane Keeping Assist147
1Door or hood open203
Electrically operated step
malfunction203
#Brake pads/linings worn198
+LOW RANGE active148
KHigh-beam headlamps on
(vehicle with steering wheel
buttons)
81
JRight-hand turn signal81
:ASR malfunction53
BAS malfunction195
hESP®malfunction194
ÈDirt accumulation in air filter201
6Reserve fuel162
Fuel filler cap open200
FunctionPage
:Water in the fuel202
mFuel filter dirty202
#Battery charging malfunction198
bBulb defective203
=Tachometer with warning
and indicator lamps
cParking brake applied136
LLow-beam headlamps on79
KWorking speed governor
(ADR) on154
ÐPower steering assistance
malfunction203
KHigh-beam headlamps on
(vehicle without steering
wheel buttons)
81
åDEF supply low or contami-
nated/diluted162
Exhaust gas aftertreatment
malfunction197
|Reserve fuel200
Fuel filler cap open200
\Diesel particle filter malfunc-
tion201
hESP®malfunction194
7Fasten seat belts203
iCorresponding messages may also be
shown in the display (Ypage 176).
34Instrument cluster
At a glance

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 26).
Occupant safety
Restraint system introduction
The restraint system can reduce the risk of vehi-cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
Furthermore, the restraint system may also
reduce the forces exerted on the vehicle occu-
pants when an accident occurs.
The restraint system includes:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work in
conjunction with each other. They can only offer
the intended level of protection if all vehicle
occupants:
Rare correctly wearing their seat belts.
(Ypage 41)
Radjust their seat and head restraint properly
(Ypage 72).
The driver is also responsible for ensuring that
the steering wheel has been correctly posi-
tioned. Observe the information relating to the
correct driver's seat position (
Ypage 72).
Always ensure the air bag can inflate properly if
deployed (
Ypage 43).
An air bag supplements a correctly fastened
seat belt. As an additional safety device, the air bag increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if the protection already provided by a cor-
rectly fastened seat belt will suffice, the air bags
are not deployed. Furthermore, only the air bags
that would increase the degree of protection
afforded to the vehicle occupants in the event of an accident are deployed. Seat belts and air
bags generally do not protect against objects
penetrating the vehicle from the outside.
Information on restraint system operation can
be found under "Triggering of Emergency Ten-
sioning Devices and air bags" (
Ypage 45).
See “Children in the vehicle” for information on children traveling with you as well as vehicle
restraint systems (
Ypage 47).
Important safety notes
GWARNING
Modifications to the restraint system, may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con-
tact an authorized Sprinter dealership for
details. USA only: contact our Customer
Assistance Center at 1‑ 877‑762‑8267 for
details.
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at
regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The 6 restraint system warning lamp in the
instrument cluster lights up when the ignition is
switched on. It goes out no later than a few sec-
onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
Occupant safety39
Safety
Z

A malfunction has occurred if the6restraint
system warning lamp:
Rdoes not light up after the ignition is switched
on
Rdoes not go out after a few seconds
Rgoes out but then lights up again while the
engine is running, for example
GWARNING
If restraint system is malfunctioning, restraint
system components may be triggered unin-
tentionally or might not be triggered at all in
the event of an accident with a high rate of
vehicle deceleration. This can affect the Emer- gency Tensioning Device or air bag, for exam-
ple. This poses an increased risk of injury or
even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
Seat belts
Introduction
A correctly fastened seat belt is the most effec- tive means of restraining the movement of vehi-
cle occupants in the event of an accident or the
vehicle rolling over. This reduces the risk of
vehicle occupants coming into contact with
parts of the vehicle interior or being thrown from
the vehicle. Furthermore, the seat belt helps to
keep the vehicle occupants in the best position
in relation to the air bag.
The seat belt system consists of:
RSeat belts
REmergency Tensioning Devices for the front
seat belts
If the vehicle is equipped with a front air bag,the seat belt system also includes a seat belt
force limiter for the corresponding seat.
On vehicles with a front-passenger bench
seat, only the seat belt of the outer front-
passenger seat has a seat belt force limiter.
If the vehicle does not have a driver's air bag, the
seat belt system does not include an Emergency
Tensioning Device or a seat belt force limiter.
If the seat belt is pulled quickly or suddenly from
the belt outlet, the inertia reel locks. The belt
strap cannot be pulled out further. Emergency Tensioning Devices tighten the seat
belts in an accident, pulling them close against
the occupant's body. They do not, howe
ver, pull
vehicle occupants back towards the backrest.
Emergency Tensioning Devices do not correct
an incorrect seat position or incorrectly worn
seat belts.
When triggered, the seat belt force limiter
reduces the force exerted by the seat belt on the
vehicle occupant.
The seat belt force limiters are synchronized
with the front air bags, which absorb part of the
deceleration force. This makes it possible to
reduce the forces to which vehicle occupants
are subjected during an accident.
The Emergency Tensioning Device of the co-
driver's seat is triggered independently of the
lock status of the seat belt.
Important safety notes
The use of seat belts and child restraint systems
is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
Even where this is not required by law, all vehicle
occupants should correctly fasten their seat
belts before starting the journey.
GWARNING
If the seat belt is incorrectly fastened, it can-
not protect as intended. Furthermore, an
incorrectly fastened seat belt can cause addi-
tional injury, for example, in an accident, dur-
ing braking or when abruptly changing direc-
tion. This poses an increased risk of injury or
even fatal injury.
Make sure that all vehicle occupants are
seated properly with a correctly fastened seat belt.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
40Occupant safety
Safety

and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
GWARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Ten-
sioning Devices which have been triggered
immediately replaced at a qualified specialist workshop.
If the Emergency Tensioning Devices or air bags
are deployed, you will hear a bang and a small
amount of powder may also be released. The
6 restraint system warning lamp will light up.
Only in rare cases will the bang affect your hear-
ing. The powder released is generally not haz-
ardous to health, it could however cause short-
term breathing difficulties in people with asthma
or other respiratory problems. If it is safe to do
so, you should leave the vehicle immediately or
open a window in order to prevent breathing
difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. Check with your local gov- ernment’s disposal guidelines. California resi-
dents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm .
Method of operation
During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as:
RDuration
RDirection
RIntensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices in the event of a fron-
tal or rear-end collision. An Emergency Tensioning Device can only be
triggered if:
Rthe ignition is switched on
Rthe components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
(
Ypage 39)
Rthe belt tongue is inserted into the buckle on
the respective front seat
The Emergency Tensioning Device of the co-
driver's seat is triggered independently of the
lock status of the seat belt.
If the restraint system control unit detects a high
accident severity, additional components of the
restraint system are deployed independently of
one another in certain frontal collision situa-
tions:
RFront air bags
RWindow curtain air bag on side of collision
The deployment thresholds for the Emergency
Tensioning Devices and air bags are calculated
on the basis of the vehicle deceleration or accel-
eration occurring at various points in the vehi-
c

le. This process is pre-emptive in nature. The
air bag must be deployed on time, at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
Rdistribution of the force during the impact
Rcollision angle
Rdeformation characteristics of the vehicle
Rcharacteristics of the object with which the
vehicle has collided
Factors which can only be seen and measured
after the collision has occurred do not play a
decisive role in the deployment of an air bag, nor
do they provide an indication of air bag deploy-
ment.
The vehicle may be considerably deformed with-
out an air bag being deployed. This is the case if
only relatively easily deformable parts have
been hit and a high rate of deceleration has not been reached. Conversely, an air bag may be
deployed even though the vehicle suffers only
minor deformation. This is the case if, for exam-
ple, very rigid vehicle parts such as the longitu-
dinal body members are hit in an accident and
the rate of deceleration is sufficient.
46Occupant safety
Safety

If the restraint system control unit detects a side
impact situation, the applicable components of
the restraint system are deployed independ-
ently of each other. If the system determines a
need for additional protection for the vehicle
occupants, the Emergency Tensioning Devices
are also deployed.
RSide impact air bag on the side on which the
impact occurs, independently of the Emer-
gency Tensioning Device and of the use of the
seat belt
RWindow curtain air bag on the side of the col-
lision, regardless of seat belt use and whether
front-passenger seat is occupied
iNot all air bags are deployed in an accident.
The various air bag systems work independ-
ently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration, and the apparent type of accident:
Rfrontal collision
Rside impact
Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason, we
strongly advise that you install a child restraint
system on a rear seat. Children are generally
better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m)in height is traveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for this vehicle. The child
restraint system must be appropriate to the
age, weight and size of the child
Rbe sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
(
Ypage 40) and the notes on correct use of seat
belts (Ypage 41).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lbs (18 kg) until they reach a height where a
Children in the vehicle47
Safety
Z