2016 MERCEDES-BENZ SPRINTER warning

dangers posed by batteries and
acid.
When handling batteries, observe
the safety precautions and special
protective measures contained in
this Operator's Manual.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separatelyand recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
Observe the following notes:
RRecharge the battery more frequently, if you:
-predominantly drive short distances
-predominantly drive at low outside temper-
atures
-park the vehicle longer than three weeks
In order for the batteries to achieve their max- imum possible service life, they must always
be sufficiently charged.
RWhen you park the vehicle, remove the key if
you do not require any electrical consumers.
The vehicle will then use very little energy,
thus conserving battery power.
RWhen replacing a battery, only use batteries
that are recommended for use in Sprinter
vehicles.
RHave the battery removed at a qualified spe-
cialist workshop.
RIf you leave your vehicle parked your vehicle
longer than three weeks:
-consult a qualified specialist workshop or
-switch off the power supply using the bat-
tery main switch (Ypage 118) or
-disconnect the batteries (Ypage 229).
Otherwise, you need to check the battery's
condition of charge every three weeks, since standby power consumption can drain the
battery. If the battery voltage is lower than
12.2 V, the battery must be charged. Other-
wise, the battery may be damaged by exhaus-
tive discharging.
Be sure to observe the notes on charging the
batteries (
Ypage 232).
Installation locations
Your vehicle may be equipped with three bat-
teries, depending on the equipment version:
RStarter battery in the battery case in the left
footwell
RAdditional battery in the engine compartment
RAuxiliary battery under the left-hand front
seat
Have the auxiliary battery removed at a qualified
specialist workshop.
Installing/removing the floor cover-
ing (starter battery)
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
228Battery
Maintenance and care

XSwitch off all electrical consumers.
XTo remove:remove screws =and take off
trim ;.
XRemove floor covering :.
XTo install:insert floor covering :and align
with the driver's seat base and the doorway.
XPut trim ;in place and screw screws =
back in.
Disconnecting/connecting the
starter battery
Important safety notes
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
Disconnecting the starter battery
!Switch off the engine and remove the key
from the ignition lock. Firstly remove the bat- tery terminals. Otherwise, you could destroy
electronic components such as the alterna-
tor.
Always disconnect the starter battery in the
battery case in the left-hand side footwell
first.
!Always disconnect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the vehi-
cle electronics.
If the vehicle is expected to be out of use for over 3 weeks, disconnect the batteries. This will pre-
vent battery discharge caused by off-load cur-
rent consumption.
Battery cover in the left footwell
XSwitch off all electrical consumers.
XSwitch off the engine and remove the key
from the ignition lock.
XRemove the floor covering (Ypage 228).
XLoosen screws ;and slide battery cover :
in the direction of the arrow.
The screws must protrude beyond the larger
recesses.
XRemove battery cover :upwards.
Starter battery in the left footwell
XFirst loosen and remove the negative terminal
clamp so that it is no longer in contact with
the terminal.
XRemove the cover from the positive terminal.
XLoosen the positive terminal clamp and fold it
up to the side together with the pre-fuse box.
Battery229
Maintenance and care
Z

Disconnecting andconnecting th e
additiona lbatter y(engine compart -
ment )
Important safet ynotes
GWARNING
Durin gth echargin gprocess, abattery produ-
ce shydroge ngas .If ashort circuit occur sor
sparks are created, th ehydroge ngas can
ignite. There is aris kof an explosion .
RMakesur ethat th epositive terminal of a
connecte dbattery doe sno tcome into con-
tact wit hvehicle parts .
RNever placemetal objects or tools on abat -
tery.
RIt is important that you observ eth edescri-
bed order of th ebattery terminals when
connecting and disconnecting abattery.
RWhe njump-starting, mak esur ethat th e
battery pole swit hidentical polarit yare
connected.
RIt is particularly important to observ eth e
described order when connecting and dis -
connecting th ejumpe rcables .
RNever connec tor disconnec tth ebattery
terminals whil eth eengin eis running .
Disconnecting th eadditiona lbatter y
!Switchof fth eengin eand remov eth eke y
from th eignition lock. Firstly remov eth ebat -
tery terminals. Otherwise ,you could destroy
electronic component ssuc has th ealterna-
tor.
Always disconnec tth estarter battery in th e
battery cas ein th eleft-han dsid efootwell
first .
!Always disconnec tth ebattery in th eorder
described below. Never swap th eterminal
clamps. You may otherwise damage th evehi-
cl e electronics.
Additional battery in th eengin ecompartmen t
XSwitchof fall electrical consumers .
XSwitchof fth eengin eand remov eth eke y
from th eignition lock.
XOpe nth ehoo d (Ypage 218).
XFirst loosen and remov eth enegative terminal
clamp so that it is no longer in contact wit h
th eterminal.
XRemov eth ecover from th epositive terminal.
XLoosen and remov eth epositive terminal
clamp .
Connecting th eadditiona lbatter y
!Always connec tth ebattery in th eorder
described below. Never swap th eterminal
clamps. You may otherwise damage th evehi-
cl e electronics.
XConnect th epositive terminal clamp .
XAttach thecover to th epositive terminal.
XConnect th enegative terminal clamp .
XCloseth ehood.
Carr yout th efollowin gwor kafter connecting
th ebattery:
XRese tth esid ewindows (Ypage 71).
Installing an dremovin gth eadditiona l
batter y(engine compartment )
Removin gth eadditiona lbatter y
XDisconnect th ebattery (Ypage 231).
XLoosen th ebolt sholdin gth eretainer that pre -
vents th ebattery from movin garound .
XRemoveth ebattery holder and take out th e
battery.
Battery231
Maintenance and care
Z

Installing the additional battery
XInsertth ebattery int oth ebattery case.
XInser tth ebattery holder.
XTighte nth ebolt sholding th eretainer that
prevents th ebattery in th eengin ecompart-
men tfrom moving around.
XConnect th ebattery (Ypage 231).
Charging
GWARNIN G
A discharged battery can freez eat tempera-
tures belo wfreezing point. When jump-start -
ing th evehicl eor charging th ebattery, gase s
can escape from th ebattery. Ther eis aris kof
an explosion .
Allow th efrozen battery to thaw out before
charging it or jump-starting .
If th eindicator/warning lamp sdo no tligh tup in
th einstrumen tcluste rwhen temperatures are
low, it is probably because th edischarged bat -
tery has frozen .Should this be th ecase, do no t
jump-start th evehicl eor charge th ebattery. The
servic elife of athawed battery may be shorter.
Start-up behavior may deteriorate, in particular
at low temperatures .Hav eth ethawed battery
checke dat aqualified specialist workshop.
GWARNIN G
During charging and jump-starting ,explosive
gase scan escape from th ebattery. Ther eis a
ris kof an explosion .
Particularly avoi dfire, open flames, creating
sparks and smoking. Ensur ethere is sufficien t
ventilation while charging and jump-starting .
Do no tlean ove r abattery.
GWARNIN G
Battery acid is caustic. Ther eis aris kof injury.
Avoid contact wit hskin, eyes or clothing .Do
no tinhale any battery gases. Do no tlean ove r
th ebattery. Kee pchildren away from batter-
ies. Wash away battery acid immediately wit h
plenty of clean water and seek medical atten -
tion .
!Only charge th einstalled battery wit h abat-
tery charge rthat has been tested and
approve dby th edistributo rnamed on th e
inside of th efron tcover .This device allows
th ebattery to be charge dwhen it is installed
in th evehicle. The vehicle's electronics may
otherwise be damaged.
A battery charge runit specially adapted for
Mercedes-Ben zvehicles and tested and
approve dby Mercedes-Ben zis available as an
accessory. Only this device permit sth echarging
of th ebattery in it sinstalled position .Only
charge th einstalled battery wit h abattery
charge rthat has been tested and approve dby
Mercedes-Benz, usin gth ejump-start connec -
tion poin tin th eengin ecompartment. Contac t
an authorize dMercedes-Ben zCente rfor infor-
mation and availability. Read th eoperating
instruction sfor your charge rbefore charging
th ebattery.
The additional battery canno tbe charge dfrom
th eju

mp-starting connection point.
Recharge th ebattery mor efrequentl yif you use
th evehicl emainly for short trips and/o rdriv eat
low outside temperatures .
XCharge thebattery. Observ eth enote sin th e
operating instruction sfor your battery
charger.
XIf necessary, instal lbattery. Observ eth e
note son reconnecting th ebattery.
iRecharge uninstalled, out of servic ebatter-
ies every three months. This will counter self -
dischargin gand preven tbattery damage.
Care
!
Dirt ybattery clamps and battery surfaces
caus eleak currents whic hlead to th ebatter-
ies discharging.
!Do no tuse cleaning agents containing fuel .
Cleaning agents containing fuel corrode th e
battery housing .
!If dirt getsint oth ebattery cell, battery self -
discharge will increas eand th ebattery may
be damaged.
232Battery
Maintenance and care

The following points on battery care must be
observed:
XRegularly check the battery terminals and the
fastening of the negative cable to the chassis
to ensure that they are firmly seated.
XAlways keep the battery terminals and battery
surfaces clean and dry.
XLightly grease the undersides of the battery
terminals with acid-resistant grease.
XOnly clean the battery casing with a commer- cially available cleaning product.
Care
Notes on care
GWARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
Rslip and/or fall
Rdamage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a suita-
ble ladder.
!For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
HEnvironmental note
Only clean your vehicle at specially designed
wash bays. Dispose of empty containers and
used cleaning products in an environmentally responsible manner.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Use care products and cleaning agents recom-
mended and approved for Sprinter vehicles.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that the automatic car wash is
suitable for the size of the vehicle.
Before washing the vehicle in an automatic
car wash, fold in the exterior mirrors and
remove any additional antennas. Otherwise,
the exterior mirror, antenna or the vehicle
itself could be damaged.
Make sure that the exterior mirrors are fully
folded out again and that any additional
antennas are re-installed when you leave the
automatic car wash.
Care233
Maintenance and care
Z

!Make sure that:
Rthe side windows and the roof are com-
pletely closed
Rthe climate control blower is switched off
Rthe windshield wiper switch is at position0
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehicle
in an automatic car wash.
After putting the vehicle through an automatic
car wash, wipe off wax from:
Rthe rear view camera lens (Ypage 236)
Rthe windshield
Rthe windshield wiper blades
This will prevent smears and reduce wiping
noises caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements of the country
you are currently in when washing by hand.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft car sponge.
XUse a mild cleaning agent, e.g. a car shampoo
approved for use with Sprinter vehicles.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlets.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agents dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Under no circumstances use power washers
in the vehicle interior. The pressurized water
and associated spray produced by the power washer could cause extensive damage to the
vehicle.
!Observe the minimum distance to be main-
tained between the nozzle of the power
washer and object to be cleaned, as outlined
below:
Rapproximately 2.2 ft(70 cm) when using
round-jet nozzles
Rapproximately 1 ft (30 cm) when using
25°flat-spray jets and dirt blasters
Keep the water jet moving while cleaning. To
avoid causing damage, do not point the water
jet directly at:
Rdoor joints
Rbrake hoses
Relectrical components
Relectrical connections
Rseals
Rdrive train, especially not at the intermedi-
ate bearing of the propeller shaft
Rrear view camera (camera lens and micro-
phone opening on the bottom)
Keep a minimum distance of 1.6 ft(50 cm).
Cleaning the engine
!Water must not enter intake or ventilation
openings. When cleaning with high pressure
water or steam cleaners, the spray must not
be aimed directly at electrical components or the terminals of electrical lines.
Preserve the engine after the engine has been
cleaned. Protect the belt drive system from
exposure to the preservative agent.
Also observe the information under "Power
washers" (
Ypage 234).
234Care
Maintenance and care

Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows. Before cleaning the windshield
XTurn the key to position
0in the ignition lock
or remove it.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
XClean the inside and outside of the windows
with a damp cloth and a cleaning agent that is
recommended and approved for Sprinter
vehicles.
Exterior
Cleaning the wheels
!Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power washer
(
Ypage 234). You could otherwise damage the
tires.
Cleaning the wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
Care235
Maintenance and care
Z

XSwitch off the audio equipment and let the
display cool down.
XClean the display surface with a commercially
available microfiber cloth and cleaner for
TFT/LCD displays.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfaces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim and the cockpit with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use a mild detergent or care
products and cleaning agents recommended
and approved by Mercedes-Benz.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth.
Cleaning the trim elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
XWipe the trim elements with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved for
Sprinter vehicles.
Cleaning the seat covers
!Do not use microfiber cloths to clean artifi-
cial leather covers. If used often, a microfiber
cloth can damage the cover.
!Clean:
Rartificial leather covers with a cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid.
Rcloth covers with a microfiber cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid. Wipe entire
seat sections carefully to avoid leaving visi-
ble lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of dirt
and how long it has been there.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
Remove any stains or dirt immediately. This will
avoid residue or damage.
XUse clean, lukewarm water and soap solution.
Cleaning the headliner
XUse a soft brush or dry shampoo to remove
heavy soiling.
238Care
Maintenance and care