Display messagesPossible causes/consequences andMSolutions
If thecondition sare no tfulfilled ,th esystem is no toperating cor-
rectly.
XVisit aqualified specialist workshop immediately.
Observ eth eadditional information on OCS (
Ypage 49).
Front Passenger
AirbagEnabledSee
Operator' sManual
The front-passenger air bag and front-passenger knee bag are
enabled during th ejourney, eve nthough :
Rachild, asmall adult or an objec tweighin gless than th esys-
tem' sweight threshold is locate don th efront-passenger seat
or
Rth efront-passenger seat is unoccupied
The automati cfront-passenger fron tair bag deactivation system
may detec tobjects or forces that are addin gto th eweight applied
to th eseat .
GWARNIN G
The front-passenger fron tair bag and th efront-passenger knee
bag may be triggered unintentionally.
There is an increase dris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 160).
XSwitchth eignition off.
XOpe nth efront-passenger door.
XRemove th echild and th echild restrain tsystem from th efront-
passenger seat .
XMakesur ethat there are no objects on th eseat addin gto th e
weight .
The system may otherwise detec tth eadditional weight and
interpret th eseat occupant's weight as greate rthan it actually
is.
XKee pth eseat unoccupied ,close th efront-passenger doo rand
swit ch o
n th eignition .
XObserveth ePASSENGER AI RBA Gindicato rlamp sin th ecenter
console and th emultifunction display and chec kth efollowing :
Seat unoccupied and ignition switched on :
RthePASSENGER AI RBA GOF Fand PASSENGER AI RBA GON
indicato rlamp smus tligh tup simultaneousl yfo rapprox -
imately six seconds
Rth ePASSENGER AI RBA GOF Findicato rlamp mus tthen ligh t
up and remain lit .If th eindicato rlamp is on ,OCS (Occupant
Display messages22 3
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
Phone No ServiceYour vehicleis outside th enetwork provider' stransmitter/
receiver range.
XWait until th emobile phone operational readiness symbol
appears in th emultifunction display.
K
Decrease Speed
You wante dto open th eroo fwhile th evehicl ewas in motion .
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XOpe nth eroo f (Ypage 87) .
K
Vario-Roo fLower‐
ing
The roo fis no tfull yopened or closed .The hydraulic sare depres-
surized.
XFull yopen or close th eroo f (Ypage 87) .
K
Open/Clos eVario-
Roo fCompletel y
The roofis no tlocked.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XPush or pull and hold th eroo fswitch until th eroo fis full yopen
or closed (
Ypage 87).
K
Start Engine See
Operator' sManual
The on-boar dvoltag eis to olow.
XStart th eengine.
XAfte rapproximately te nseconds, repeat th eopenin gor closin g
procedure (
Ypage 87).
The roofhas been opened and closed several times in arow .The
roo fdrive has been switched of fautomatically fo rsafet yreasons.
You can open and close th eroo fagain after approximately te n
minutes.
XSwitc hof fth eignition and tur nit bac kon .
XRepea tth eopenin gor closin gprocedure (Ypage 87).
Close Rea rSid e
Window s
You leav eth evehicl eand at leas ton erear side window is open .
XCloseth eside windows (Ypage 84).
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped
belo wtheminimum .
XAddwasher flui d (Ypage 279).
Display messages239
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
Wiper Malfunction‐
ing
The windshield wipersare malfunctioning.
XVisit aqualified specialist workshop .
Hazard Warning
Flashers Malfunc‐
tioning
The hazard warnin glamp sare faulty.
XVisit aqualified specialist workshop .
SmartKey
Display messagesPossible causes/consequences and MSolutions
Â
Key DoesNot
Belong to Vehicl e
You haveput th ewrong SmartKey in th eignition lock.
XUse th ecorrec tSmartKey.
Â
Tak eYourKeyfrom
Ignition
The SmartKey is in th eignition lock.
XRemove th eSmartKey.
Â
Obtain aNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Â
ReplaceKeyBattery
The SmartKey battery is discharged.
XChange th ebattery (Ypage 75) .
Â
Don't Forget You r
Key
The SmartKey is notin th eignition lock. You hav eopened th e
driver's doo rwit hth eengin eswitched off.
The multifunction display shows th edisplay message amaximum
of 60 seconds and is simply areminder .
XTaketh eSmartKey wit hyou when you leav eth evehicle.
Â
Key Not Detected
(re ddisplay message )
The SmartKey is no tin th evehicle.
A warnin gtone also sounds.
If th eengin eis switched off, you can no longer loc kth evehicl e
centrall yor start th eengine.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 160).
XLocate th eSmartKey.
XPress aon thesteerin gwhee lto confirm th edisplay mes -
sage .
240Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
Becausethere is interferenc efrom astron gsource of radi owaves,
th eke yis no tdetecte dwhils tth eengin eis running .
A warnin gtone also sounds.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 160).
XInsertth eSmartKey into th eignition loc kand bring into ke y
mode.
Â
Key Not Detected
(whit edisplay mes -
sage )
The SmartKey is currentl yundetected.
XChange th elocation of th eSmartKey in th evehicle.
If th eSmartKey still canno tbe detected:
XInser tth eSmartKey into th eignition loc kand tur nit to th e
desire dposition .
Â
Remove'Start'But‐
ton and Insert Key
The SmartKey is continually undetected.
KEYLESS-GO is temporarily malfunctionin gor is defective. Awarn -
in g tone also sounds.
XInser tth eSmartKey into th eignition loc kand tur nit to th e
desire dposition .
XVisitaqualified specialist workshop .
Warning and indicator lamps
General notes
Some systems carry outaself-diagnosi swhen th eignition is switched on .Therefore ,som e
indicato rand warnin glamp smay ligh tup or flas htemporarily. This behavio ris non-critical.
These indicato rand warnin glamp sonly indicate amalfunction if they ligh tup or flas hafter
startin gth eengin eor whils tdriving.
Warning and indicator lamps241
On-board computer and displays
Z
Engine
ProblemPossible causes/consequences andMSolutions
;
The yellow Check
Engine warning lamp
lights up while the
engine is running.There may be a malfunction, for example:
Rin the engine management
Rin the fuel injection system
Rin the exhaust system
Rin the ignition system
Rin the fuel system
The emission limit values may be exceeded and the engine may be
in emergency mode.
XHave the vehicle checked as soon as possible at a qualified
specialist workshop.
iIn some states, you must immediately visit a qualified special-
ist workshop as soon as the yellow Check Engine warning lamp
lights up. This depends on the locally applicable legal require-
ments. If in doubt, check whether such legal regulations apply in
the state in which you are currently driving.
8
The yellow reserve fuel
warning lamp lights up
while the engine is run-
ning.The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
8
The yellow reserve fuel
warning lamp flashes
while the vehicle is in
motion.
In addition, the ;
Check Engine warning
lamp may light up.The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
XCheck that the fuel filler cap is correctly closed.
XIf the fuel filler cap is not correctly closed: close the fuel filler
cap.
XIf the fuel filler cap is closed: visit a qualified specialist work-
shop.
?
The red coolant warn-
ing lamp lights up while
the engine is running
and the coolant tem-
perature gage is at the
start of the scale.The temperature sensor for the coolant temperature gage is defec-
tive.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions. Do not continue
driving under any circumstances.
XSecure the vehicle against rolling away (Ypage 160).
XConsult a qualified specialist workshop.
Warning and indicator lamps249
On-board computer and displays
Z
system is activated and operational. To log in,
press theïMB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
service, a user ID and password will be sent to
you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at http://www.mbusa.com.
The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Rthe starter battery is sufficiently charged
iDetermining the location of the vehicle on
a map is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to the Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the mul-
tifunction steering wheel.
or
XUse the volume controller of the audio sys-
tem/COMAND. The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
RThe indicator lamp in the SOS button does not come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diag-
nosis of the system.
RThe indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RAfter the system self-diagnosis, the Inop‐
erativeorService Not Activated
message appears in the multifunction dis-
play.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
260Features
Stowage and features
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
XClick "Send".
iInformation on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
XSwitch on the ignition.
The destination address is loaded into the
vehicle's navigation system.
A display message appears, asking
whether navigation should be started.
XSelect Yesby turning cVdor sliding XVY
the COMAND controller and press Wto
confirm.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
iIf you select No, the address can be saved
in the address book.
iIf you have sent more than one destina-
tion address, each individual destination
must be confirmed separately.
iDestination addresses are loaded in the
same order as the order in which they were
sent.
If you own multiple Mercedes-Benz vehi-
cles with mbrace and activated mbrace
accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlock- ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
XContact the following service hotlines:
RUSA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
You will be asked for your password.
XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e .g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
iVehicle remote opening is only possible if
the corresponding mobile phone network is accessible.
Vehicle remote closing
The valet locking feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely.
XContact the following service hotlines:
RUSA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
You will be asked for your password.
Features265
Stowage and features
Z
The next time you are inside the vehicle and
you switch on the ignition, theDoors
Locked Remotelymessage appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e. g. for iPhone®,
Android)
To do this, you will need your identification
number and password.
iThe vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
iIf the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is auto-
matically notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the Customer Assistance Center. The customer
service representative can use the received data to decide what kind of assistance is
required. You are then, for example, guided to
the nearest authorized Mercedes-Benz Cen-
ter or a recovery vehicle is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
Center. You will see the
Roadside Assis‐
tance Connectedmessage in the COMAND
display. If the vehicle remote malfunction
diagnosis can be started, the Request for
vehicle diagnosis received. Start
vehicle diagnosis?message appears in
the display.
XConfirm the message with Yes.
XWhen theVehicle Diagnosis Please
start ignitionmessage appears, turn
the SmartKey to position 2in the ignition
lock (
Ypage 139).
XWhen the Pleasefollowtheinstruc‐
tions received by phone and move
your vehicle to a safe position
message appears, follow the customer ser-
vice representative's instructions.
The message in the display disappears.
If you select Cancel
the remote malfunc-
tion diagnosis is canceled completely.
The vehicle operating state check begins.
You will see the Vehicle diagnosis
activatedmessage.
When the diagnosis is completed, the Trans‐
fervehiclediagnosticsdata(Voice
connection may be interrupted dur‐
ingdatatransfer)message appears. The
vehicle data can now be sent to the Customer
Assistance center.
XPress OKto confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle diagnosis:
Transferring data...message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
266Features
Stowage and features