Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
7G-TRONIC:it is only possible to shift into secondgear and
reverse gear.
9G-TRONIC: it is only partly possible to engage the gears or the
transmission is in position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
7G-TRONIC: IfD is selected, the transmission shifts into sec-
ond gear, if Ris selected, the transmission shifts into reverse
gear.
XHave the transmission checked at a qualified specialist work-
shop immediately.
Deactivating the parking lock man-
ually (7G-TRONIC)
!
Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
XApply the electric parking brake.
XPress the frame of selector level gaiter :
together somewhat on the side edge at the
back and hold with one hand ;.
XWith the other hand, pry off the frame of
selector level gaiter:with a flat, blunt
object (e.g. a screwdriver wrapped in cloth) at rear edge =, pulling it up and out at the
same time.
XPress release button ?down and simul-
taneously move the selector lever out of
position P.
The selector lever can now be moved freely
until it is returned to position P.
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P. This is
the case, for example, if you wish to tow the
vehicle away.
Automatic transmission157
Driving and parking
Z
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in positionPand
the transmission position display must
show Pin the multifunction display.
Rthe SmartKey must be removed from the
ignition lock.
Rthe front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
7G-TRONIC: the key can only be removed if
the transmission is in position P.
XWith KEYLESS-GO:press the KEYLESS-
GO Start/Stop button (
Ypage 140).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to
SmartKey position 0: "SmartKey removed". If you try to switch off the engine when the
transmission is not in position
P, a message
appears in the multifunction display. A signal
sounds.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction
in the system, it may not be possible to apply
the released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it roll-
ing away.
XShift the automatic transmission to posi-
tion P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a qualified specialist workshop.
iThe electric parking brake performs a
function test at regular intervals while the
engine is switched off. The sounds that can
be heard while this is occurring are normal.
Parking161
Driving and parking
Z
Cruise control lever
Cruisecontrol leve r
:
To store the current speed or a higher
speed
;To store the current speed or call up the
last stored speed
=To store the current speed or a lower
speed
?To deactivate cruise control
When you activate cruise control, the stored
speed is shown in the status indicator of the
multifunction display:
RUSA only: e.g. CRUISE 55 Miles
RCanada only: e.g. ¯90 Km/h
Storing, maintaining and calling up a
speed
Storing and maintaining a speed
XAccelerate the vehicle to the desired
speed.
XBriefly press the cruise control lever up :
or down ?.
XRemove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the stored speed.
You can store the current speed if you are
driving faster than 20 mph (30 km/h).
iCruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the stored speed on downhill gradients by
automatically applying the brakes.
iVehicles with manual transmission:
RAlways drive at adequate, but not exces-
sive, engine speeds.
RChange gear in good time.
RIf possible, do not shift down several
gears at a time.
Storing or calling up a speed
GWARNING
If you call up the stored speed and it differs
from the current speed, the vehicle acceler-
ates or decelerates. If you do not know the
stored speed, the vehicle could accelerate or brake unexpectedly. There is a risk of an acci-
dent.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you
do not know the stored speed, store the
desired speed again.
XBriefly pull the cruise control lever toward
you =.
XRemove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed.
Setting a speed
GWARNING
Keep in mind that it may take a brief moment until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/or
serious injury to you and others.
XTo adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
Driving systems169
Driving and parking
Z
Important safety notes
GWARNING
DISTRONI CPLU Sdoes no treac tto :
Rpeople or animals
Rstationary obstacles on th eroad ,e.g. stop-
ped or parked vehicles
Roncomin gand crossing traffic
As aresult ,DISTRONI CPLU Smay neither giv e
warning sno rinterven ein suc hsituations.
Ther eis aris kof an accident.
Always pay careful attention to th etraffic sit -
uation and be read yto brake.
GWARNIN G
DISTRONI CPLU Scanno talways clearly iden -
tify other road user sand comple xtraffic sit -
uations.
In suc hcases, DISTRONI CPLU Smay:
Rgiv ean unnecessary warning and then
brak eth evehicl e
Rneither giv e awarning no rinterven e
Raccelerate or brak eunexpectedly
Ther eis aris kof an accident.
Continue to driv ecarefully and be read yto
brake, in particular when warned to do so by
DISTRONI CPLUS.
GWARNIN G
DISTRONI CPLU Sbrakes your vehicl ewit hup
to 50 %of the maximum possible deceleration.
If this braking force is insufficient, DISTRONIC
PLUS warns you visually and audibly. There is a risk of an accident.
In such cases, apply the brakes yourself and
try to take evasive action.
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of accident nor override the laws of physics.
DISTRONIC PLUS cannot take into account
the road, traffic and weather conditions.
DISTRONIC PLUS is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
Do not use DISTRONIC PLUS:
Rin road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving on a different line.
In particular, the detection of obstacles can
be impaired if:
Rthere is dirt on the sensors or anything else
covering the sensors
Rthere is snow or heavy rain
Rthere is interference by other radar sources
Rthere are strong radar reflections, for
example, in parking garages
If DISTRONIC PLUS no longer detects a vehi- cle in front, DISTRONIC PLUS may unexpect-
edly accelerate the vehicle to the stored
speed.
Driving systems171
Driving and parking
Z
This speed may:
Rbe too high if you are driving in a filter lane
or an exit lane
Rbe so high when driving in the right-hand
lane that you overtake vehicles in the left-
hand lane
Rbe so high when driving in the left-hand lane
that you overtake vehicles in the right-hand
lane
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever
Cruise control lever
:
To store the current speed or a higher
speed
;To set the specified minimum distance
=To store the current speed or call up the
last stored speed
?To store the current speed or a lower
speed
ATo deactivate DISTRONIC PLUS
Activating DISTRONIC PLUS; storing,
maintaining and calling up a speed
Important safety notes
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
In order to activate DISTRONIC PLUS, the fol-
lowing conditions must be fulfilled:
Rthe engine must be started. It may take up
to two minutes after pulling away before
DISTRONIC PLUS is operational.
Ryour vehicle must not be secured by the
electric parking brake.
RESP®must be activated.
Rthe transmission must be in position D.
Rthe hood must be closed.
Rthe driver's door must be closed when you
shift fromPto Dor your seat belt must be
fastened.
Rthe front-passenger door must be closed.
Rthe vehicle must not skid.
Activating
XBriefly pull the cruise control lever towards
you =, up :or down ?.
DISTRONIC PLUS is selected.
XTo adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up :to the
pressure point for a higher speed, or
down ?for a lower speed.
Every time the cruise control lever is
pressed up or down, the last speed stored
is increased or reduced.
or
XTo adjust the speed in 5 mph incre-
ments (10 km/h increments): briefly
press the cruise control lever up :past
172Driving systems
Driving and parking
the pressure point for a higher speed, or
down?for a lower speed.
Every time the cruise control lever is
pressed up or down, the last speed stored
is increased or reduced.
XRemove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
iIf you do not fully release the accelerator
pedal, the DISTRONIC
PLUSPassivemes-
sage appears in the multifunction display.
The set distance to a slower-moving vehicle
in front will then not be maintained. You will
be driving at the speed you determine by
the position of the accelerator pedal.
You can also activate DISTRONIC PLUS when
stationary. The lowest speed that can be set is
30 km/h.
Pulling away and driving
The vehicle can also pull away when it is
facing an unidentified obstacle or is driving on
a different line from another vehicle. The vehi-
cle then brakes automatically. Be ready to
brake at all times.
If you depress the brake, DISTRONIC PLUS is
deactivated unless your vehicle is stationary.
XIf you want to pull away with
DISTRONIC PLUS: remove your foot from
the brake pedal.
XBriefly pull the cruise control lever towards you =.
or
XAccelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front.
If no vehicle is detected in front, your vehi-
cle accelerates to the set speed.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle in
fro nt h
as slowed down, it brakes your vehicle. In this way, the distance you have selected is
maintained.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it increases the driving speed. The vehicle is only accelerated up to the
speed you have stored.
Selecting the drive program
DISTRONIC Plus supports a sporty driving
style when you have selected the Sor Mdriv-
ing program (
Ypage 152). Acceleration
behind the vehicle in front or to the set speed
is then noticeably more dynamic. If you have
selected the E(AMG vehicles: C) drive pro-
gram, the vehicle accelerates more gently.
This setting is recommended in stop-and-
start traffic.
Changing lanes
If you wish to move into the overtaking lane
(for left-hand-drive vehicles, the passing lane
is the left-hand lane), DISTRONIC PLUS
assists you if:
Ryou are driving faster than 70 km/h
RDISTRONIC PLUS is maintaining the dis-
tance to a vehicle in front
Ryou switch on the appropriate turn signal
RDISTRONIC PLUS does not detect a danger
of collision
If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupte d
i
f changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in
front becomes too small.
Stopping
GWARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
Rthere is a malfunction in the system or in
the voltage supply.
RDISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
Driving system s173
Driving an d parking
Z
Storing the current speed or calling up the
last stored speed
GWARNING
If you call up the stored speed and it differs
from the current speed, the vehicle acceler-
ates or decelerates. If you do not know the
stored speed, the vehicle could accelerate or brake unexpectedly. There is a risk of an acci-
dent.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you
do not know the stored speed, store the
desired speed again.
XBriefly pull the cruise control lever towards
you =.
XRemove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value.
Setting a speed
Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to
the speed set.
XTo adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up :to the
pressure point for a higher speed or
down ?for a lower speed.
Every time the cruise control lever is
pressed up or down, the last speed stored
is increased or reduced.
XTo adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly
press the cruise control lever up :past
the pressure point for a higher speed or
down ?for a lower speed.
Every time the cruise control lever is
pressed up or down, the last speed stored
is increased or reduced.
Setting the specified minimum distance
You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span
between one and two seconds. With this func-
tion, you can set the minimum distance that
DISTRONIC PLUS keeps to the vehicle in
front, dependent on vehicle speed. You can
see this distance in the multifunction display
(
Ypage 176).
Make sure that you maintain a sufficiently
safe distance from the vehicle in front. Adjust
the distance to the vehicle in front if neces-
sary.
Cruise control lever
XTo increase: turn control=toward ;.
DISTRONIC PLUS then maintains a greater
distance between your vehicle and the
vehicle in front.
XTo decrease: turn control=toward :.
DISTRONIC PLUS then maintains a shorter distance between your vehicle and the
vehicle in front.
Driving systems175
Driving and parking
Z
There are several ways to deactivate
DISTRONIC PLUS:
XBriefly press the cruise control lever for-
wards:.
or
XBrake, unless the vehicle is stationary
When you deactivate DISTRONIC PLUS, you
will see the DISTRONIC
PLUSOffmessage in
the multifunction display for approximately
five seconds.
iThe last speed stored remains stored until
you switch off the engine.
iDISTRONIC PLUS is not deactivated if you
depress the accelerator pedal. If you accel-
erate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished over-
taking.
DISTRONIC PLUS is automatically deactiva-
ted if:
Ryou engage the electric parking brake or if
the vehicle is automatically secured with
the electric parking brake
RESP®intervenes or you deactivate ESP®
Rthe transmission is in the P,Ror Nposition
Ryou pull the cruise control lever towards
you in order to pull away and the front-
passenger door is open
Rthe vehicle has skidded
If DISTRONIC PLUS is deactivated, you will
hear a warning tone. You will see the
DISTRONIC PLUS Off
message in the multi-
function display for approximately five sec-
onds.
Tips for driving with DISTRONIC PLUS
General notes
The following contains descriptions of certain
road and traffic conditions in which you must be particularly attentive. In such situations,
brake if necessary. DISTRONIC PLUS is then
deactivated. Cornering, going into and coming out of a
bend
The ability of DISTRONIC PLUS to detect vehi-
cles when cornering is limited. Your vehicle
may brake unexpectedly or late.
Vehicles traveling on a different line
DISTRONIC PLUS may not detect vehicles
traveling on a different line. The distance to
the vehicle in front will be too short.
Other vehicles changing lanes
Driving systems177
Driving and parking
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