Cleaning the cover .........................365
Correct driver's seat position ........1 04
Display message ............................ 310
EASY-ENTRY/EXIT system ............. 122
Important safety notes .................. 105
Multicontour seat .......................... 117
Seat heating .................................. 118
Seat heating problem .................... 119
Seat ventilation .............................. 119
Seat ventilation problem ................ 120
Storing settings (memory func-
tion) ............................................... 126
Switching seat heating on/off ....... 118
Switching seat ventilation on/off .. 119
Section
Wheels and tires ............................ 384
Securing a load
see Securing cargo
Securing cargo .................................. 329
Selector lever
Cleaning ......................................... 365
see Automatic transmission
Sensors (cleaning instructions) ....... 362
Service menu (on-board com-
puter) ..................................................2 69
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 430
Coolant (engine) ............................ 431
Engine oil ....................................... 429
Fuel ................................................ 428
Important safety notes .................. 427
Refrigerant (air-conditioning sys-
tem) ............................................... 432
Washer fluid ................................... 431
Setting the charge current (on-
board computer) ............................... 272
Setting the departure time (on-
board computer) ............................... 272
Settings
Factory (on-board computer) ......... 275
On-board computer ....................... 269
SETUP (on-board computer) ............. 276
Side impact air bag .............................5 2
Side marker lamp (display mes-
sage) ................................................... 292 Side windows
Cleaning ........................... .............. 362
Convenience closing feature ............ 96
Convenience opening feature ..........9 5
Importa
nt safety information ........... 94
Opening/closing .............................. 95
Problem (malfunction) .....................9 7
Resettin g........................................ .96
Reversin gfeature ............................ .94
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 82
Changing the programming .............8 1
Checking the battery ...................... .82
Convenience closing feature ............ 96
Convenience opening feature .......... 95
Display message ............................ 312
Door central locking/unlocking ...... .79
Important safety notes .................... 79
KEYLESS-GO start function .............. 81
Loss .................................................8 4
Mechanical key ................................ 81
Overview .......................................... 79
Positions (ignition lock) ................. 162
Problem (malfunction) ..................... 84
Starting the engine ........................ 164
Smartphone
Starting the engine ........................ 164
Snow chains ...................................... 386
Sockets
Center console .............................. 336
General notes ................................ 336
Rear compartment .........................3 37
Trunk ............................................. 337
Special seat be
lt retractor
.................. 62
Specialist workshop ............................ 28
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 274
Digital ............................................ 263
In the Instrument cluster ................. 33
Selecting the display unit ...............2 74
Standing lamps
Display message ............................ 292
18Index
Switching on/off ........................... 131
Start/Stop button
General notes ................................ 162
Key positions ................................. 163
Removing ....................................... 163
Starting the engine ........................ 164
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 164
STEER CONTROL .................................. 77
Steering
Display message ............................ 311
Warning lamps ............................... 324
Steering Assist
see DISTRONIC PLUS
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 305
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 120
Button overview ............................... 35
Buttons (on-board computer) ......... 257
Cleaning ......................................... 365
EASY ENTRY/EXIT feature ............. 122
Important safety notes .................. 120
Paddle shifters ............................... 174
Steering wheel heating .................. 120
Storing settings (memory func-
tion) ............................................... 126
Steering wheel heating
Problem (malfunction) ................... 122
Switching on/off ........................... 120
Steering wheel paddle shifters ........ 174
Stop&Go Pilot
see DISTRONIC PLUS
Stowage areas ................................... 325
Stowage compartments
Armrest (under) ............................. 327
Center console .............................. 326
Center console in rear compart-
ment .............................................. 327
Cup holders ................................... 330
Door ............................................... 327
Eyeglasses compartment ............... 326
Glove box ....................................... 326 Important safety information ......... 325
Rear ............................................... 327
Rear seat backrest ......................... 328
Stowage net ................................... 329
see Stowage areas
Stowage net ....................................... 329
Stowage space
Folding table .................................. 328
Parcel net retainers ....................... 329
Securing a load .............................. 329
Stowage well beneath the trunk
floor .................................................... 329
Summer tires
In w
inter ........................................ 386
Sun visor ............................................ 333
Suspension mode
Active Body Control ABC ............... 210
Suspension setting
AIRMATIC ...................................... 212
Suspension settings
SETUP (on-board computer) .......... 276
Switching air-recirculation mode
on/off ................................................. 152
T
Tachometer ........................................ 256
Tail lamps
Display message ............................ 292
see Lights
Tank content
Fuel gauge ....................................... 33
Technical data
Capacities ...................................... 427
Information .................................... 425
Tires/wheels ................................. 410
Vehicle data ................................... 433
Telephone
Accepting a call (multifunction
steering wheel) .............................. 267
Display message ............................ 311
Introduction ................................... 267
Menu (on-board computer) ............ 267
Number from the phone book ........ 268
Redialing ........................................ 268
Rejecting/ending a call ................. 268
Temperature
Coolant .......................................... 257
Index19
Useful information
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Please note
that your vehicle may not be equipped with all
features described. This also applies to
safety-related systems and functions.
iRead the information on qualified specialist
workshops (Ypage 28).
Hybrid vehicles
General notes
Hybrid technology combines a fuel efficient
internal combustion engine with a powerful
electric motor.
Important safety notes
Danger of electric shock
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
When towing a vehicle after an accident, be sure
to observe the following sections:
RTransporting the vehicle (Ypage 381)
RTowing a vehicle with both axles on the
ground (Ypage 380)
Read the safety instructions on towing and tow-
starting (
Ypage 379).
All components of the hybrid drive system are
marked with yellow warning stickers that warn
you of the danger of high voltage. The cables of
the vehicle's high-voltage electrical system are
orange in color.
The ignition must be switched off when carrying
out general tasks, such as adding washer fluid to
the windshield washer system or checking the
coolant level.
Automatic switching off of the hybrid
drive system
If components of the restraint system are acti-
vated during an accident, the hybrid drive sys-
tem is automatically deactivated.
The hybrid drive system is not activated when
the vehicle is started if:
Ran electrical short circuit is detected in the
hybrid drive system
Ran electrical connection in the hybrid drive
system is disconnected
This ensures that you do not come into contact
with high voltage.
Manual switching off of the hybrid drive
system
The hybrid drive system can be deactivated
manually using the high voltage switch-off
device.
!To prevent damage to the hybrid drive sys-
tem please observe the following instruc-
tions:
Ronly deactivate the hybrid drive system
manually in the following situations.
Rwork on the hybrid drive system may only
be carried out at a qualified specialist work-
shop, even when it has been deactivated
manually.
42Hybrid vehicles
Safety
Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 164). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 376).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 356). Observe the warning notes
as you do so and add coolant if necessary.
Driving169
Driving and parking
Z
PLUG‑IN HYBRID operation
Points to remember
General notes
Hybrid technology combines a fuel efficient
internal combustion engine with a powerful
electric motor. In HYBRIDmode, the hybrid
drive system automatically selects the most effi-
cient operating mode for every driving situation. Drive the vehicle in the usual manner.
To save fuel in HYBRIDmode, the hybrid drive
system switches off the combustion engine as
often as possible during the journey when power
output requirements are low. When power out-
put requirements are low, the electric motor
powers the vehicle. The combustion engine is
automatically activated when power output
requirements are high. The engine is usually
switched off when the vehicle is stationary. Con-
sequently, there is usually no engine idling as
with combustion engine vehicles.
For pulling away and accelerating, the electric
motor supports the internal combustion engine
using the power stored in the high-voltage bat-
tery. In addition, the power is used for partially
electric driving, operation of the electric coolant
compressor and to support the 12 V on-board
electrical system. In this way the hybrid drive
system helps to reduce your vehicle's fuel con-
sumption.
Observe the driving tips on PLUG-IN HYBRID
operation (
Ypage 251).
Recuperative Brake System
If you release the accelerator pedal when the
vehicle is in motion, overrun recuperation is ini-
tiated. The electric motor is operated as a gen-
erator when in overrun mode and when you
brake. Hybrid technology converts the kinetic
energy of the vehicle into electricity and stores
it in the high-voltage battery.
Observe the important safety notes for the
Recuperative Brake System (
Ypage 44).
Important safety notes
If the engine is switched off by the ECO start/
stop function and you open the driver's door:
Ra message appears in the multifunction dis-
play and
Ra warning tone sounds
Further information (
Ypage 297).
All of the vehicle's systems remain active, if:
Rthe vehicle is stationary
Rthe combustion engine is switched off and
Rthe READY indicator in the instrument cluster
lights up
If you remove your foot from the brake pedal
while in transmission position D or R, the vehicle
may pull away automatically.
Observe the notes on the READY display of the
ECO start/stop function (
Ypage 252).
Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations.
Depending on the vehicle's equipment and
country-specific regulations, the vehicle can be
equipped with Acoustic Vehicle Indication.
Acoustic Vehicle Indication generates a certain
sound at a speed between 0 and 19 mph
(30 km/h). This helps other road users, partic-
ularly pedestrians and cyclists, to hear your
vehicle better. The sound can also be heard
inside the vehicle.
The volume depends on the engine speed. The
faster you accelerate, the louder the sound is. At
a speed of over 19 mph (30 km/h) the sound is switched off. Above this speed, the natural
sounds from the vehicle are sufficient that it can
be heard in good time by other road users.
240PLUG‑IN HYBRID operation
Driving and parking
Engine
Display messagesPossible causes/consequences andMSolutions
+
CheckCoolantLevelSee Operator's Man‐ual
The coolant level is too low.
!Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
XAdd coolant, observing the warning notes before doing so
(Ypage 356).
If you have to add coolant frequently:
XContact a qualified specialist workshop and have the engine cooling
system checked.
?The fan motor is faulty.
XAt coolant temperatures below 257 ‡(125 †), drive to the nearest
qualified specialist workshop.
XAvoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic.
?
Coolant Too HotStop Vehicle TurnEngine Off
The coolant is too hot.
A warning tone also sounds.
GWARNING
Do not drive when your engine is overheated. This can cause some
fluids which may have leaked into the engine compartment to catch
fire.
Steam from the overheated engine can also cause serious burns which
can occur just by opening the hood.
There is a risk of injury.
XPull over and stop the vehicle safely and switch off the engine, pay- ing attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 189).
XWait until the engine has cooled down.
XMake sure that the air supply to the engine radiator is not blocked,e.g. by snow, slush or ice.
XDo not start the engine again until the display message goes out and
the coolant temperature is below 257 ‡ (125 †). Otherwise, the
engine could be damaged.
XPay attention to the coolant temperature display.
If the temperature increases again:
XVisit a qualified specialist workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 255 ‡ (124 †).
294Display messages
On-board computer and displays
Engine
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
;NThe yellow Check Engine warning lamp lights up while the engine is running.
There may be a malfunction, for example:
Rin the engine management
Rin the fuel injection system
Rin the exhaust system
Rin the ignition system
Rin the fuel system
The emission limit values may be exceeded and the engine may be in emergency
mode.
XVisit a qualified specialist workshop immediately.
iIn some states, you must immediately visit a qualified specialist workshop as
soon as the yellow Check Engine warning lamp lights up. This is due to the legal
requirements in effect in these states. If in doubt, check whether such legal
regulations apply in the state in which you are currently driving.
8N The yellow reserve fuel warning lamp lights up while the engine is running.
The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
8N The yellow reserve fuel warning lamp flashes while the vehicle is in motion.
In addition, the ;Check Engine warning lamp may light up.
The fuel filler cap is not closed correctly or the fuel system is leaking.
XCheck that the fuel filler cap is correctly closed.
XIf the fuel filler cap is not correctly closed: close the fuel filler cap.
XIf the fuel filler cap is closed:visit a qualified specialist workshop.
?NThe red coolant warning lamp comes on while the engine is running. The coolant
temperature gauge is at the beginning of the cold range.
The temperature sensor for the coolant temperature gage is defective.
The coolant temperature is no longer being monitored. There is a risk of engine
damage if the coolant temperature is too high.
XPull over and stop the vehicle safely and switch off the engine, paying attention
to road and traffic conditions. Do not continue driving under any circumstances.
XSecure the vehicle against rolling away (Ypage 189).
XConsult a qualified specialist workshop.
320Warning and indicator lamps in the instrument cluster
On-board computer and displays
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
?NThe red coolant warning lamp comes on while the engine is running.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator may be blocked or
the electric engine radiator fan may be malfunctioning.
The coolant is too hot and the engine is no longer being cooled sufficiently.
XObserve the additional display messages in the multifunction display.
XPull over and stop the vehicle safely and switch off the engine, paying attention
to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 189).
XLeave the vehicle and keep a safe distance from the vehicle until the engine has cooled down.
XCheck the coolant level and add coolant, observing the warning notes
(Ypage 356).
XIf you have to add coolant frequently, have the engine cooling system checked.
XMake sure that the air supply to the engine radiator is not blocked, e.g. by snow,
slush or ice.
XDo not start the engine again until the coolant temperature is below 257 ‡
(125 †). Otherwise, the engine could be damaged.
XDrive to the nearest qualified specialist workshop.
XAvoid heavy loads on the engine as you do so, e.g. driving in mountainous terrain
and stop-start traffic.
?N The red coolant warning lamp comes on while the engine is running. A warning
tone also sounds.
The coolant temperature has exceeded 255 ‡(124 †). The airflow to the engine
radiator may be blocked or the coolant level may be too low.
GWARNING
The engine is not being cooled sufficiently and may be damaged.
Do not drive when your engine is overheated. This can cause some fluids which
may have leaked into the engine compartment to catch fire.
Steam from the overheated engine can also cause serious burns which can occur
just by opening the hood.
There is a risk of injury.
XObserve the additional display messages in the multifunction display.
XPull over and stop the vehicle safely and switch off the engine, paying attention
to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 189).
XLeave the vehicle and keep a safe distance from the vehicle until the engine has
cooled down.
XCheck the coolant level and add coolant, observing the warning notes
(Ypage 356).
XIf you have to add coolant frequently, have the engine cooling system checked.
XMake sure that the air supply to the engine radiator is not blocked, e.g. by snow,
slush or ice.
Warning and indicator lamps in the instrument cluster321
On-board computer and displays
Z