Hybrid drive system
Display messagesPossible causes/consequences andMSolutions
d
VehicleOperationalSwitchtheIgnitionOff Before Exiting
PLUG-IN HYBRID vehicles:
You are leaving the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also
sounds.
If you leave the vehicle:
XSecure the vehicle against rolling away (Ypage 189).
XSwitch off the ignition and remove the SmartKey.
If you do not leave the vehicle:
XSwitch off the electrical consumers, e.g. automatic climate control,
seat heating.
Please note the following: the electrical consumers are supplied by the 12 V battery. If the vehicle is left in a ready-to-drive state for an exten-
ded period, it will switch off once the 12 V battery is almost empty. It
will then only be possible to start the vehicle using a second battery
(jump-starting).
Change the currentdrive programbeforechangingtheoperating mode.or
Exit manual drive
program M beforechangingtheoperat‐ing mode.
PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode when in automatic
drive program S(Sport) or manual drive program M.
XActivate the drive programE(Economy) or E+(Economy Plus)
(Ypage 250).
XSelect the preferred operating mode HYBRID,E-MODE,E-SAVE or
CHARGE (Ypage 243).
E-MODE CurrentlyUnavailable
PLUG-IN HYBRID vehicles:
The condition of charge of the high-voltage battery has dropped to the
lower limit and the E-MODEoperating mode has been switched off.
Driving with the internal combustion engine is activated and the oper-
ating mode switches to the basic HYBRIDsetting.
XContinue driving using the internal combustion engine.
You can switch to the E-SAVEorCHARGE operating mode as
required (
Ypage 243).
If you select CHARGE, the high-voltage battery is charged.
Once the charge level display for the high-voltage battery has
increased slightly, you can switch to the E-MODEoperating mode
again.
Display messages297
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
OnlyE-MODE Availa ‐ble Power Limite dRefuel Immediately
PLUG-INHYBRID vehicles:
The fuel tan khas been run dry and th ecombustion engin ehas been
switched off .
A warning tone also sounds.
The vehicl ewill be powered by electrical energ yonly. Performance is
restricted and th evehicl emay accelerate mor eslowly than normal.
XRefue lat th eneares tgas station without fail .
In th e"Total range and electric range" menu, you can display th e
approximat erange of th evehicl e (
Ypage 248).
Engine wil lnotrestar tServic erequired
You canno tstart th eengin eagain due to amalfunction .
A warning tone also sounds.
If th eengin eis running:
XVisit aqualified specialist workshop .
If you switch off th eengine:
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XNotify aqualified specialist workshop or breakdown service.
á
Towing Not Permit ‐ted See Operator'sManual
The hybrid drive system is faulty.
XHaveth evehicl etransporte don atransporte ror trailer to th enear-
est qualified specialist workshop .
Û
MalfunctionServiceRequired
The hybrid drive system is faulty.
XVisitaqualified specialist workshop .
Û
Malfunction
The hybrid drive system is faulty.
XHaveth evehicl etowed away by aprofessional recovery compan yto
th eneares tqualified specialist workshop .
d
Malfunction
The hybrid drive system is faulty.
The ECO start/stopfunction may be malfunctioning .
The drive powe ris restricted.
XVisit aqualified specialist workshop .
ï
ChargerCable Con ‐nected
PLUG-INHYBRID vehicles:
The charging cable connecto ris connecte dto th evehicl esocket.
You canno tdrive off as lon gas th echarging cable connecto ris still
connected.
Befor eyou drive off :
XRemove thecharging cable connecto rfrom th evehicl esocke t
(Ypage 185).
298Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
ParkAssistCanceledThe driver's door is open .
XRepeat theparking gap measuremen tand parking process wit hth e
driver's door closed .
You touched themultifunction steering whee lwhile steering inter-
vention was active .
XWhilesteering intervention is active ,mak esur ethat th emultifunc-
tion steering whee lis no ttouched unintentionally.
The vehicl ehas started to skid and ES P®has intervened.
XUse Active Parking Assistagain later (Ypage 216).
ParkAssist Inoper ‐ativePARKTRONICis malfunctioning or faulty.
XFollow th einstruction sand helpful hints in th e"Problem swit h
PARKTRONIC" section (Ypage 216).
If th emultifunction display still shows th edisplay message :
XVisitaqualified specialist workshop .
Active Parking Assistis unavailable or faulty.
XSwitc hoff th eignition and restar tth eengine.
If Active Parking Assis tcontinues to be unavailable (the jsymbol is
no tshown in th emultifunction display):
XVisit aqualified specialist workshop .
ParkAssistSwitched OffThe vehicl eis parked. Awarning tone also sounds.
The display message disappear sautomatically.
Night Vie wAssistCurrently Unavaila‐ble
Night View Assis tPlus is deactivated and temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rth ecamera in th eradiato rtrim is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
Rtheoutside temperature is to ohigh .
XClean th ewindshield.
XClean th ecamera in th eradiato rtrim.
If th esystem has been switched off due to excessive outside tem-
peratures, th esystem will switch bac kon automatically once it has
cooled down .
If th esystem detects that th ecamera is full yoperational, th edisplay
message disappears.
Night View Assis tPlus is operational again .
Night ViewAssistInoperativeNight View Assis tPlus is defective.
XVisit aqualified specialist workshop .
302Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
Spotlight Inopera‐tiveNight View Assis tPlus is deactivated and temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rth ecamera in th eradiato rtrim is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
Rtheoutside temperature is to ohigh .
XClean th ewindshield.
XClean th ecamera in th eradiato rtrim.
If th esystem has been switched off due to excessive outside tem-
peratures, th esystem will switch bac kon automatically once it has
cooled down .
If th esystem detects that th ecamera is full yoperational, th edisplay
message disappears.
Night View Assis tPlus is operational again .
Night View AssistPlus is faulty.
XVisit aqualified specialist workshop .
TrafficSignAssistCurrently Unavaila‐ble See Operator' sManual
Traffic SignAssis tis temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
XClean thewindshield.
If th esystem detects that th ecamera is full yoperational, th edisplay
message disappears.
Traffic Sig nAssis tis operational again .
TrafficSignAssistInoperativeTraffic Sig nAssis tis faulty.
XVisit aqualified specialist workshop .
ë
Off
The HOLD function is deactivated. The vehicl eis skidding.
A warning tone also sounds.
XReactivat eth eHOLD function later (Ypage 208).
DISTRONIC PLUSOffDISTRONI CPLU Shas been deactivated.
If awarning tone also sounds, DISTRONI CPLU Shas deactivated auto -
matically (
Ypage 199).
DISTRONIC PLU SNowAvailableDISTRONI CPLU Sis operational again after having been temporarily
unavailable .You can no wreactivat eDISTRONI CPLU S (Ypage 199).
Display messages303
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
DTR+: SteeringAssist.CurrentlyUnavailable SeeOperator' sManual
Steering Assis tand Stop&Go Pilo tare temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
Rthere havebeen no lan emarking sfor an extended period.
Rth elan emarking sare worn, dark or covered, e.g. by dir tor snow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Steering Assis tand Stop&Go Pilo tare operative again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XClean th ewindshield.
DTR+: SteeringAssist .InoperativeSteering Assis tand Stop&Go Pilo tare faulty.
However, th eDISTRONI CPLU Sfunction sare still available.
A warning tone also sounds.
XVisit aqualified specialist workshop .
CruiseControlInop‐erativeCruisecontrol is malfunctioning .
A warning tone also sounds.
XVisit aqualified specialist workshop .
Cruise Control- - -mph
RAcondition for activating cruise control has no tbeen met .
You hav etried to store aspeed belo w20 mph (30 km/h), for exam-
ple.
RES P®is deactivated. The yello wES P®OF Fwarning lamp is lit .
XIf conditionspermit ,drive faste rthan 20 mph (30 km/h )and store
th espeed.
or
XChec kth eactivation condition sfor cruise control (Ypage 197).
or
XReactivat eES P®(Ypage 269).
Cruise Contro lOffCruis econtrol has been deactivated.
If awarning tone also sounds, cruise control has deactivated auto -
matically (
Ypage 197).
Display messages305
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
TirePressure Moni‐tor Inoperative NoWheel Sensor s
The wheels mounte ddo no thav e a suitable tire pressur esensor .The
tire pressur emonitor is deactivated.
XMoun twheels wit hsuitable tire pressur esensors.
The tire pressur emonitor is activated automatically after drivin gfor
a few minutes.
Tir ePress.Monito rInoperativeThe tire pressur emonitor is faulty.
XVisit aqualified specialist workshop .
Vehicle
Display messagesPossible causes/consequences and MSolutions
Shiftto'P'or'N'to Start EngineYou haveattempte dto start th eengin ewit hth etransmission in posi-
tion Ror D.
XShift th etransmission to position Por N.
Apply Brake toShift fro m'P'You hav eattempte dto mov eth etransmission selector lever to posi-
tion D,Ror Nwithout depressing th ebrak epedal .
XDepress th ebrak epedal .
ToDeselectPorN,Depres sBrake andStart Engine
Wit hth eengin eswitched off ,you hav eattempte dto shift th etrans -
mission out of position Por Nint oanother transmission position .
XDepress thebrak epedal .
XStart th eengine.
TransmissionNotinP Ris kof Vehicl eRollingAwa y
The driver's door is open or no tfull yclosed and th etransmission is in
position R,N or D.
A warning tone also sounds.
GWARNIN G
The vehicl emay rol laway.
There is aris kof an accident.
XShift th etransmission to position P.
XSecureth evehicl eagainst rollin gaway (Ypage 189).
XCloseth edriver's door completely.
Onl yShift to 'P'whe nVehicl eisSta‐tionar y
The vehicl eis moving .
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position P.
308Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
ServiceRequiredDoNot Shift GearsVisit Dealer
You canno tchang eth etransmission position due to amalfunction .
A warning tone also sounds.
If transmission position Dis selected:
XDrive to aqualified specialist workshop without shifting th etrans -
mission from position D.
If transmission position R,N or Pis selected:
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XNotify aqualified specialist workshop or breakdown service.
ReversingNotPossi‐bleServic eRequiredYou canno tshift int oth etransmission position Rdue to amalfunction .
The transmission position sP,N or Dcontinu eto be available.
A warning tone also sounds.
XVisit aqualified specialist workshop .
Transmission Mal‐function StopAmalfunction has occurred in th emechanical transmission compo -
nents.
A warning tone also sounds. The gearbox automatically shift sto posi-
tion N.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position P.
XSecureth evehicl eagainst rollin gaway (Ypage 189).
XNotify aqualified specialist workshop or breakdown service.
Sto pVehicl eLeaveEngineRunnin gWaitTransmission Cool‐ing
PLUG-I NHYBRID vehicles:
The transmission has overheated. Pullin gaway can be temporarily
impaire dor no tpossible.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XWait until th edisplay message disappear sbefore pullin gaway.
Auxiliary Batter yMalfunctionThe auxiliary battery for th etransmission is no longer bein gcharged.
XVisit aqualified specialist workshop .
XUntilthen ,set th etransmission to position Pbefore you switch off
th eengine.
XBefor eleaving th evehicle, apply th eelectric parking brake.
NThe trunk lid is open .
XCloseth etrunk lid.
Display messages30 9
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
&
Pre-Entry ClimateCtrl. (ViaSmart‐Key )AvailableAgain After EngineStart
PLUG-I NHYBRID vehicles:
Wit hth eengin eswitched off ,you hav eattempte dto switch on th epre -
entr yclimat econtrol mor ethan twice .
XLet theengin erun for te nseconds.
Afte rrunnin gth eengine, th epre-entry climat econtrol is opera-
tional again .
&
Pre-Entry Climat eCtrl. (ViaSmart‐Key )InoperativeHVBatter yLow
PLUG-I NHYBRID vehicles:
The on-boar dvoltag eis to olow. The pre-entry climat econtrol canno t
be switched on .
XDrive foralonger distance.
The battery is bein gcharged. Whe nth econdition of charg eof th e
high-voltage battery is ove rth especified minimum ,pre-entry cli -
mat econtrol is operational again .
Ð
Power Steering Mal‐function See Opera‐tor's Manual
The powersteering is malfunctioning .
A warning tone also sounds.
GWARNIN G
You will need to use mor eforce to steer .
There is aris kof an accident.
XChec kwhether you are able to apply th eextr aforce required.
If you ar eabl eto steer safely:
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
If you ar eunable to steer safely:
XDo no tdrive on .
XConsult aqualified specialist workshop .
Phone No ServiceYour vehicleis outside th enetwork provider' stransmitter/receiver
range.
XWait until th emobile phone operational readiness symbol appear s
in th emultifunction display.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th eminimum .
XAddwasher flui d (Ypage 357).
Display messages311
On-board computer and displays
Z