Observe the following to make sure that the
automatic transmission stays in positionNneu-
tral:
Operating with the SmartKey:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-
sary.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Operating with the Start/Stop button:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
XEngage park position P.
XRelease the brake pedal.
XRemove Start/Stop button from ignition lock
(Ypage 162).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
XShift to neutralN.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-
sary.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlet.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the paint-
work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following:
Rtires
Rdoor gaps, roof gaps, joints, etc.
Relectrical components
Rbattery
Rconnectors
Rlights
Rseals
Rtrim
Rventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
360Care
Maintenance and care
winter tires. A TIREFIT kit may be obtained from
a qualified specialist workshop.
Information on changing and mounting wheels
(
Ypage 405).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(Ypage 189).
XIf possible, bring the front wheels into the
straight-ahead position.
XSwitch off the engine.
XOpen the driver's door.
The on-board electronics now have status0.
This is the same as the SmartKey having been
removed.
XRemove the Start/Stop button from the igni-
tion lock (Ypage 162).
or, if the SmartKey is inserted in the ignition
lock:
XRemove the SmartKey from the ignition lock.
XMake sure that the engine cannot be started
via your smartphone (Ypage 164).
XMake sure that the passengers are not endan-
gered as they do so. Make sure that no one is
near the danger area while a wheel is being
changed. Anyone who is not directly assisting
in the wheel change should, for example,
stand behind the barrier.
XGet out of the vehicle. Pay attention to traffic
conditions when doing so.
XClose the driver's door.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one
or more tires. The affected tire must not show
any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-bear-
ing capacity and the speed index (
Ypage 400). MOExtended tires may only be used in conjunc-
tion with an active tire pressure loss warning
system or with an active tire pressure monitor.
If a pressure loss warning message appears
in the multifunction display:
Robserve the instructions in the display mes-
sages (Ypage 306).
Rcheck the tire for damage.
Rif driving on, observe the following notes.
The driving distance possible in run-flat mode is
approximately 50 miles (80 km) when the vehi-
cle is partially laden. When the vehicle is fully
laden it is approximately 19 miles (30 km).
In addition to the vehicle load, the driving dis-
tance possible depends upon:
Rvehicle speed
Rroad condition
Routside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving conditions
or maneuvers, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mode is
counted from the moment the tire pressure loss
warn ing appears in t
he multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h).
When replacing one or all tires, please observe
the following specifications for your vehicle's
tires:
Rsize
Rthe type and
Rthe "MOExtended" mark
If a tire has gone flat and cannot be replaced
with a MOExtended tire, a standard tire may be
used as a temporary measure. Make sure that
you use the proper size and type (summer or
winter tire).
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount tires that do not feature run-flat properties, e.g.
winter tires. A TIREFIT kit may be obtained from
a qualified specialist workshop.
368Flat tire
Breakdown assistance
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 426).
!When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automatically
in certain situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Secure the tow rope or tow bar to the towing
eye only. Otherwise, the vehicle could
become damaged.
!Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recove
r the vehicle with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during towing. The automatic transmis-
sion may otherwise shift to position P, which
could damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position N when the vehicle is being towed.
If the automatic transmission cannot be shifted
to position N, have the vehicle transported on a
transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in the
ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the vehicle is towed (
Ypage 87). You could other-
wise be locked out when pushing or towing the
vehicle.
PLUG-IN HYBRID vehicles:
Towing and tow-starting379
Breakdown assistance
Z
PLUG-IN HYBRID vehicles may not be towed
away but must instead be transported, if:
Rthe multifunction display is not working or
Rtheá Towing Not Permitted SeeOperator'sManualmessage appears in the
multifunction display.
If the vehicle is in a dangerous area, it can be
towed out of that area with both axles on the
ground. In this case, the towing distance must
not be greater than 165 ft (50 m)and must not
exceed a towing speed of 6 mph (10 km/h). For
longer distances, have the vehicle loaded and
transported.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
XRemove the towing eye from the vehicle tool
kit/stowage tray (Ypage 367).
XPress the mark on cover:inwards in the
direction of the arrow.
XRemove cover :from the opening.
XScrew in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press until
it engages.
XPlace the towing eye in the vehicle tool kit/
stowage tray.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 379).
The automatic transmission automatically shifts
to position Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock.
In order to ensure that the automatic transmis-
sion stays in position Nwhen towing the vehicle,
you must observe the following points:
XYou must use the SmartKey instead of the
Start/Stop button (Ypage 162).
XMake sure that the vehicle is stationary and
that the key is in position 0in the ignition lock.
XTurn the SmartKey to position 2in the ignition
lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N .
XRelease the brake pedal.
XRelease the electric parking brake.
XLeave the SmartKey in position 2in the igni-
tion lock.
XSwitch on the hazard warning lamps
(Ypage 132).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts f
lashing again.
380Towing and tow-starting
Breakdown assistance
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified special-
ist workshop, e.g. an authorized Mercedes-Benz
Center.
!Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the system concerned.
Otherwise, components or systems could be
damaged.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating.
Before changing a fuse
XSwitch off the engine.
XSwitch off all electrical consumers.
XMake sure that the ignition is switched off
(Ypage 162).
or
XWhen using the SmartKey, turn the SmartKey
to position 0in the ignition lock and remove it
(
Ypage 162).
XSecure the vehicle against rolling away
(Ypage 189).
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
RFuse box on the driver's side of the dashboard
RFuse box in the front-passenger footwell
RFuse box in the engine compartment on the
left-hand side of the vehicle, when viewed in
the direction of travel
RFuse box in the trunk
Dashboard fuse box
!
Do not use a pointed object such as a screw-
driver to open the cover in the dashboard. You
could damage the dashboard or the cover.
!Make sure that no moisture can enter the
fuse box when the cover is open.
!When closing the cover, make sure that it is
lying correctly on the fuse box. Moisture seep-
ing in or dirt could otherwise impair the oper-
ation of the fuses.
XOpen the driver's door.
XTo open: pull cover :outwards in the direc-
tion of the arrow and remove it.
XTo close: clip in cover :on the front of the
dashboard.
XFold cover :inwards until it engages.
Fuse box in the front-passenger foot-
well
!
Make sure that no moisture can enter the
fuse box when the cover is open.
!When closing the cover, make sure that it is
lying correctly on the fuse box. Moisture seep-
ing in or dirt could otherwise impair the oper-
ation of the fuses.
XOpen the front-passenger door.
XFold cover :down and remove it.
382Fuses
Breakdown assistance
Mounting a wheel
Preparing the vehicle
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XBring the front wheels into the straight-ahead position.
XShift the transmission to position P.
XMake sure that "normal" level is selected for
AIRMATIC (Ypage 212) or Active Body Con-
trol (ABC) (Ypage 210).
XSwitch off the engine.
XOpen the driver's door.
The on-board electronics now have status 0.
This is the same as the SmartKey having been
removed.
XRemove Start/Stop button from ignition lock (Ypage 162).
or, if the SmartKey is inserted in the ignition
lock:
XRemove the SmartKey from the ignition lock.
XMake sure that the engine cannot be started
via your smartphone (Ypage 164).
XIf included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
XSafeguard the vehicle against rolling away.
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, it can be found in the tire-change tool kit
(
Ypage 367).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel.
XFold both plates upwards :.
XFold out lower plate;.
XGuide the lugs on the lower plate fully into the
openings in base plate =.
XPlace chocks or other suitable items under
the front and rear of the wheel that is diago-
nally opposite the wheel you wish to change.
Raising the vehicle
GWARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle.
!The jack is designed exclusively for jacking
up the vehicle at the jacking points. Other-
wise, your vehicle could be damaged.
Observe the following when raising the vehi-
cle:
RTo raise the vehicle, only use the vehicle-spe-
cific jack that has been tested and approved
by Mercedes-Benz. If used incorrectly, the
jack could tip over with the vehicle raised.
RThe jack is designed only to raise and hold the
vehicle for a short time while a wheel is being
changed. It must not be used for performing
maintenance work under the vehicle.
RAvoid changing the wheel on uphill and down- hill slopes.
RBefore raising the vehicle, secure it from roll-
ing away by applying the parking brake and
406Changing a wheel
Wheels and tires
inserting wheel chocks. Do not disengage the
parking brake while the vehicle is raised.
RThe jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
flat, load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats.
RDo not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack will not
be able to achieve its load-bearing capacity
due to the restricted height.
RMake sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in (3 cm).
RNever place your hands and feet under the
raised vehicle.
RDo not lie under the vehicle.
RDo not start the engine when the vehicle is
raised.
RDo not open or close a door or the trunk lid
when the vehicle is raised.
RMake sure that no persons are present in the
vehicle when the vehicle is raised.
Vehicles with AMG wheels and hub caps: the
hub cap covers the wheel bolts. Before you can
unscrew the wheel bolts, you must remove the
hub cap. Two different variants can be installed.
Vehicles with AMG wheels and plastic hub
caps:
XTo remove: turn the center cover of hub
cap :counter-clockwise and remove.
XTo install: before installing, ensure that hub
cap :is in the open position. To do this, turn
the center cover counter-clockwise.
XPosition hub cap :and turn the center cover
clockwise until hub cap :engages physically
and audibly.
XMake sure that hub cap :is installed
securely.
Vehicles with AMG wheels and aluminum
hub caps:
XTo remove: take socket;and lug wrench
= from the vehicle tool kit (Ypage 367).
XPosition socket ;on hub cap :.
XPosition lug wrench =on socket ;.
XUsing lug wrench =, turn hub cap:coun-
ter-clockwise and remove it.
XTo install: before installing, check hub cap :
and the wheel area for soiling and clean if
necessary.
XPut hub cap :in position and turn until it is in
the right position.
XPosition socket ;on hub cap :.
XAttach lug wrench =to socket ;and
tighten hub cap :.
The tightening torque must be
18 lb-f t(25 Nm).
iNote that the hub cap should be tightened
to the specified torque of 18 lb-ft (25 Nm).
Mercedes-Benz recommends that you have
the hub cap installed at a qualified specialist
workshop.
XUsing lug wrench =, loosen the bolts on the
wheel you wish to change by about one full
turn. Do not unscrew the bolts completely.
Changing a wheel407
Wheels and tires
Z