Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
During a cold start, the engine runs at higher
speeds to enable the catalytic converter to
reach its operating temperature. The sound of
the engine may change during this time.
Automatic transmission
XShift the transmission to position P
(Ypage 170).
The transmission position display in the mul-
tifunction display shows P(
Ypage 172).
You can start the engine in transmission posi-
tion Pand N.
Starting procedure with the SmartKey
To start the engine using the SmartKey instead
of the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
XTurn the SmartKey to position 3in the ignition
lock and release it as soon as the engine is
running (
Ypage 162).
Starting procedure with the Start/Stop
button
The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for
starting the engine operates independently of
the ECO start/stop automatic engine start func-
tion.
You can start the engine if a valid SmartKey is in
the vehicle. Always take the SmartKey with you
when leaving the vehicle, even if you only leave
it for a short time. Pay attention to the important
safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 162).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 164).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
164Driving
Driving and parking
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a
downhill gradient.
Rthe transmission is in position N.
Rthe electric parking brake is applied.
RESP®is malfunctioning.
ECO start/stop function (all vehicles
except PLUG‑IN HYBRID)
Introduction
This section describes the ECO start/stop func- tion for all vehicles except PLUG-IN HYBRID
vehicles. Information on the ECO start/stop
function on PLUG-IN HYBRID vehicles
(
Ypage 252).
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
:ECO start/stop display
The ECO start/stop function is activated when-
ever you switch on the engine using the Smart-
Key or the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the è
ECO symbol is shown in the multifunction dis-
play.
The ECO start/stop function is only available in drive program E(drive program Con Mercedes-
AMG vehicles).
Automatic engine switch-off
If the vehicle is braked to a standstill in Dor N,
the ECO start/stop function switches off the
engine automatically.
The ECO start/stop function is operational
when:
Rthe indicator lamp in the ECO button is lit
green.
Rthe outside temperature is within the range
that is suitable for the system.
Rthe engine is at normal operating tempera-
ture.
Rthe set temperature for the vehicle interior
has been reached.
Rthe battery is sufficiently charged.
Rthe system detects that the windshield is not
fogged up when the air-conditioning system is
switched on.
Rthe hood is closed.
Rthe driver's door is closed and the driver's
seat belt is fastened.
All of the vehicle's systems remain active when
the engine is stopped automatically.
The HOLD function can be activated if the
engine has been switched off automatically. It is
166Driving
Driving and parking
then not necessary to continue applying the
brakes during the automatic stop phase. When
you depress the accelerator pedal, the engine
starts automatically and the braking effect of
the HOLD function is deactivated.
All vehicles (except Mercedes-AMG vehi-
cles):automatic engine switch-off can take
place a maximum of four times in a row (initial
stop, then three subsequent stops).
Mercedes-AMG vehicles: the number of con-
secutive automatic engine switch-offs is unlimi-
ted.
Automatic engine start
The engine starts automatically if:
Ryou switch off the ECO start/stop function by pressing the ECO button
Ryou switch to drive program Sor M
Rin transmission position Dor Nthe brake
pedal is released and the HOLD function is not
active
Ryou depress the accelerator pedal
Ryou engage reverse gear R
Ryou move the transmission out of position P
Ryou unfasten your seat belt or open the driv-
er's door
Rthe vehicle starts to roll
Rthe brake system requires this
Rthe temperature in the vehicle interior devi-
ates from the set range
Rthe system detects moisture on the wind-
shield when the air-conditioning system is
switched on
Rthe battery's condition of charge is too low
Shifting the transmission to position Pdoes not
start the engine.
Deactivating or activating the ECO
start/stop function
All vehicles (except Mercedes-AMG vehi-
cles)
XTo deactivate: press ECO button :.
Indicator lamp ;goes out.
XTo activate: press ECO button :.
Indicator lamp ;lights up.
If indicator lamp ;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then
not be switched off automatically when the vehi- cle stops.
If drive program Sor Mhas been selected, the
ECO start/stop function is always deactivated.
If you switch on the ECO start/stop function
while drive program Sis selected, the drive pro-
gram automatically switches to E.
Mercedes-AMG vehicles
XTo deactivate: in drive program C, press ECO
button :.
or
XSwitch to drive program Sor M(Ypage 173).
Indicator lamp ;goes out.
Driving167
Driving an d parking
Z
XTo activate:press ECO button :.
Indicator lamp ;lights up.
If drive program Sor Mis active, the auto-
matic transmission switches to drive program
C .
If indicator lamp ;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then
not be switched off automatically when the vehi-
cle stops.
If drive program Sor Mhas been selected, the
ECO start/stop function is always deactivated.
If you switch on the ECO start/stop function
while drive program Sis selected, the drive pro-
gram automatically switches to C.
168Driving
Driving an d parking
Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 164). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 376).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 356). Observe the warning notes
as you do so and add coolant if necessary.
Driving169
Driving and parking
Z
Engaging reverse gear R
!Only shift the automatic transmission toR
when the vehicle is stationary.
XIf the transmission is in position Dor N: push
the DIRECT SELECT lever up past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT
lever up past the first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(
Ypage 166).
Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position Dor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically. With the SmartKey:
if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to Pautomatically.
With the Start/Stop button: ifyou t
hen open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
With the Start/Stop button:
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D
XIf the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Automatic transmission171
Driving and parking
Z
Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
7G-TRONIC:it is only possible to shift into secondgear and reverse
gear.
9G-TRONIC: it is only partly possible to engage the gears or the trans-
mission is in position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
7G-TRONIC: IfD is selected, the transmission shifts into second
gear, if Ris selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation (Ypage 254).
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
Refueling177
Driving and parking
Z
Connecting the charging cable
XShift the transmission to positionP.
XSwitch the ignition off.
XPress the charge socket flap in the direction
of arrow:.
The charge socket flap swings up.
XPress fastener ;to the left.
Socket cap =is open.
XInsert the power supply plug into the electri-
cal outlet to the stop.
XInsert the charging cable connector into vehi-
cle socket ?to the stop.
Indicator lamp Afirst flashes orange and
then green.
The high-voltage battery is being charged.
If the charging cable is connected to the vehicle,
you cannot start the engine or move the vehicle.
When the charging process begins, you can view
the charging prediction in the Settings
menu
of the on-board computer. The charging predic-
tion is either the anticipated condition of charge
at the programmed departure time or the time
when the high-voltage battery will be fully
charged (
Ypage 272).
iDepending on the temperature, the fan and
battery cooling system may audibly switch on
during the charging process.
Removing the charging cable
The high-voltage battery is fully charged when:
Rthe charge level display reaches 100% in the
multifunction display (Ypage 245)
Rthe indicator lamp in the vehicle socket lights up green after unlocking or locking the vehicle
XPress and hold button Bon the charging
cable connector and remove the charging
cable connector from the vehicle socket.
XClose socket cap =.
XClose charge socket flap :.
XRemove the mains plug from the mains
socket and safely stow away the charging
cable inside the vehicle (
Ypage 183).
Charging the high-voltage battery
from the wallbox
General notes
It is recommended that you charge your vehicle
using a wallbox or at a charging station.
Make sure that the maximum charging current is
not limited in the Settings
menu of the on-
board computer. You must select the maximum
value if charging at a wallbox or a charging sta-
tion (
Ypage 272).
Pay attention to the "Important safety notes"
(
Ypage 180).
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)185
Driving and parking
Z