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Switch on the building protection system again
after it has been triggered. Otherwise, the
charging process cannot be continued.
General information about the charging
procedure
Pay attention to the "Important safety notes"
(Ypage 180).
The vehicle socket is located in the rear bumper on the right below the tail lamp.
The charge socket flap and the vehicle are cen-
trally locked or unlocked simultaneously.
Charging the high-voltage battery via
the electrical outlet
Charging cable for electrical outlets
Important safety notes
!Only use the charging cable to charge the
high-voltage battery. Do not use the charging
cable for other purposes. It may otherwise be damaged.
The vehicle is supplied with a country-specific
charging cable for connection to a mains socket.
Only use the charging cable supplied with the
vehicle or a charging cable approved for the
vehicle.
iIf you use the supplied 12 A charging cable
to charge a high-voltage battery:
Rthe charge time increases considerably
Relectrical consumption increases consider-
ably
Where possible, charge the high-voltage bat-
tery at a charging station (
Ypage 186). Only
then can certified electrical energy consump-
tion levels be reached.
iThe charging process can vary depending on
the power supply. Therefore, always observe
the local information.
Information about charging from a wallbox can
be found at (
Ypage 185).
Information about charging at a charging station
can be found at (
Ypage 186).
Stowing the charging cable
The charging cable can be stowed and held in
place in the bag provided in the trunk of the
vehicle.
Controls on the charging cable
:On-board voltage indicator
;Protective and indicator system display
=Charge current indicator
?Charge current setting button
When displays :and ;on the charging cable
light up, this means the following:
Display :
Lights up
greenThe on-board voltage is con-
nected. The high-voltage bat-
tery can be charged.
Flashes redThe power supply from the
building is faulty.
Display;
Lights up
greenThere are no malfunctions.
The high-voltage battery can
be charged.
Flashes redThe protective and indicator
system has detected a mal-
function due to an internal
malfunction. The high-voltage
battery cannot be charged.
If the control detects residual current or a mal-
function, the charging process is halted. Once
the malfunction has been rectified the charging
process is resumed automatically.
For information on problems relating to the
charging process, see (
Ypage 187).
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Setting the maximum charge current
GWARNING
If the charge current draw via a mains socket
is too high during the charging process, the
external electrical system may overheat.
There is a risk of fire.
Before beginning the charging process, check
the maximum permissible charge current
locally. Consult a qualified expert to do so
where necessary.
If necessary, adjust your vehicle's settings.
!An excessive charge current can blow a fuse
or lead to overheating of the external power
supply. Check whether the external power
supply is compatible with the set charge cur-
rent. If necessary, lower the set charge cur-
rent or use another power socket.
Before starting the charging process at a power
socket, check the maximum permissible charge current for the relevant power socket or the
building.
You can set the maximum permissible charge
current:
Ron the controls of the charging cable
Rin the on-board computer menu
(Ypage 272).
The lower value of the two charge current set-
tings – on the charge cable controls and in the
on-board computer – determines the maximum
charge current. If you cannot set the precise
maximum permitted charge current, select the
next lowest available value.
Only set the maximum permitted charge current in the on-board computer menu if:
Rit is not possible to set the charge current on
the charging cable
Rthe precise maximum permitted charge cur-
rent can only be set via the on-board com-
puter
How to set the maximum permissible charge
current on the charging cable, is described as
follows.
XTo adjust the setting: press button?
repeatedly until the desired setting is selec-
ted in display =.
RTwo LEDs are flashing: minimum setting
RAll LEDs are flashing: maximum setting If, after the charging process, the charging cable
is:
Rleft connected to the power socket, the cur-
rently selected values will be used for the next
charging process.
Rremoved from the power socket, the values
will be reset to the minimum setting for the
next charging process. You may then need to
reset the values of the maximum charge cur-
rent.
iIf the vehicle requires more time than usual
when charging, check the maximum charge
current settings using the controls on the
charging cable or in the on-board comput
er's
menu.
Indicator lamp on the vehicle socket
When the indicator lamp on the vehicle socket
lights up, this means the following:
Indicator
lamp
Flashes
orangeThe connection between the
vehicle and the current
source is being established
before charging begins.
Flashes
greenThe high-voltage battery is
being charged.
Flashes redA malfunction has occurred
while charging.
The indicator lamp goes out
after approximately
90 seconds.
Lights up
orangeA charging break for the high-
voltage battery is taking
place.
The indicator lamp goes out
after approximately
90 seconds.
Lights up
greenThe high-voltage battery is
fully charged.
The indicator lamp goes out
after approximately
90 seconds.
iIf the indicator lamp is off, lock or unlock the
vehicle. The indicator lamp then displays the
current status of the charging process again.
184Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
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Connecting the charging cable
XShift the transmission to positionP.
XSwitch the ignition off.
XPress the charge socket flap in the direction
of arrow:.
The charge socket flap swings up.
XPress fastener ;to the left.
Socket cap =is open.
XInsert the power supply plug into the electri-
cal outlet to the stop.
XInsert the charging cable connector into vehi-
cle socket ?to the stop.
Indicator lamp Afirst flashes orange and
then green.
The high-voltage battery is being charged.
If the charging cable is connected to the vehicle,
you cannot start the engine or move the vehicle.
When the charging process begins, you can view
the charging prediction in the Settings
menu
of the on-board computer. The charging predic-
tion is either the anticipated condition of charge
at the programmed departure time or the time
when the high-voltage battery will be fully
charged (
Ypage 272).
iDepending on the temperature, the fan and
battery cooling system may audibly switch on
during the charging process.
Removing the charging cable
The high-voltage battery is fully charged when:
Rthe charge level display reaches 100% in the
multifunction display (Ypage 245)
Rthe indicator lamp in the vehicle socket lights up green after unlocking or locking the vehicle
XPress and hold button Bon the charging
cable connector and remove the charging
cable connector from the vehicle socket.
XClose socket cap =.
XClose charge socket flap :.
XRemove the mains plug from the mains
socket and safely stow away the charging
cable inside the vehicle (
Ypage 183).
Charging the high-voltage battery
from the wallbox
General notes
It is recommended that you charge your vehicle
using a wallbox or at a charging station.
Make sure that the maximum charging current is
not limited in the Settings
menu of the on-
board computer. You must select the maximum
value if charging at a wallbox or a charging sta-
tion (
Ypage 272).
Pay attention to the "Important safety notes"
(
Ypage 180).
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Connecting the charging cable
XShift the transmission to positionP.
XSwitch the ignition off.
XPress the charge socket flap in direction of
arrow:.
The charge socket flap swings up.
XPress fastener ;to the left.
Socket cap =is open.
XInsert the charging cable connector into vehi-
cle socket ?to the stop.
Indicator lamp Afirst flashes orange and
then green.
The high-voltage battery is being charged.
If the charging cable is connected to the vehicle,
you cannot start the engine or move the vehicle.
When the charging process begins, you can view
the charging prediction in the Settings
menu
of the on-board computer. The charging predic-
tion is either the anticipated condition of charge
at the programmed departure time or the time
when the high-voltage battery will be fully
charged (
Ypage 272).
iDepending on the temperature, the fan and
battery cooling system may audibly switch on
during the charging process.
Removing the charging cable
The high-voltage battery is fully charged when:
Rthe charge level display reaches 100% in the
multifunction display (Ypage 245)
Rthe indicator lamp in the vehicle socket lights up green after unlocking or locking the vehicle
XPress and hold button Bon the charging
cable connector and remove the charging
cable connector from the vehicle socket.
XClose socket cap =.
XClose charge socket flap :.
Charging the high-voltage battery at
the charging station
Before beginning the charging process at a
charging station without communication capa-
bilities, you must first activate the station, e.g.
using an RFID card. Observe the on-site opera-
tor instructions for the charging station.
The connection for the vehicle at a charging sta-
tion is identical to the connection on a wallbox
(
Ypage 185).
186Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
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Problems with the charging process
ProblemPossible causes/consequences andMSolutions
The charge socket flap
cannot be opened.The charge socket flap is not unlocked.
XUnlock the vehicle (Ypage 79).
If the key battery is discharged:
XUnlock the driver's door using the mechanical key (Ypage 81).
or
XUnlock the vehicle centrally from the inside (Ypage 86).
The charge socket flap is unlocked, but the opening mechanism is
jammed.
XLock the vehicle and unlock it again.
If, after that, the opening mechanism is still jammed:
XConsult a qualified specialist workshop.
The high-voltage battery
is not being charged.The indicator lamp on the vehicle socket flashes red.
A malfunction has occurred during the initialization of the charging
process or during charging.
XDisconnect the charging cable connector from the vehicle socket
and plug it back into the vehicle socket.
If the problem persists:
XHave the mains socket checked for correct function or use another
mains socket.
or
XUse a different charging station.
or
XConsult a qualified specialist workshop.
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)187
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Z
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ProblemPossible causes/consequences andMSolutions
The indicator lamp on the vehicle socket does not light up.
No connection can be established between the vehicle and the exter-
nal power source.
XConnect the charging cable once again.
If the problem persists:
XHave the mains socket checked for correct function or use another
mains socket.
or
XUse a different charging station.
or
XConsult a qualified specialist workshop.
The charging cable con-
nector cannot be
removed from the vehi-
cle socket.The snap fastener on the charging cable connector is locked.
XPress and hold the button on the charging cable connector. The
snap fastener on the vehicle socket is unlocked.
XRemove the charging cable connector from the vehicle socket.
If the snap fastener on the charging cable connector is locked:
XPress and hold the button on the charging cable connector and try
to release the lock.
Online access to the vehicle
General information
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
iOperation of integrated information sys-
tems and communications equipment in
the vehicle: you must observe the legal
requirements for the country in which you are currently driving.
Via the "My Mercedes Electric - Vehicle Home-
page", you can call up remote query and remote
configuration functions for your vehicle. This is possible from an Internet-enabled computer, as
well as many modern smartphones.
Please call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372)
to
obtain the relevant Internet address.
Access to "My Mercedes Electric - Vehicle
Homepage" is dependent on the contractual
periods of mbrace. Activated access to the
mbrace emergency call system is required for
use.
In order to use the "My Mercedes Electric - Vehi-
cle Homepage ", you must agree to the local
terms of use.
Further information on supported devices, avail-
able languages and contractual periods can be
obtained from any authorized Mercedes-Benz
Center.
In order to call up the "Mercedes Electric - Vehi-
cle Homepage", the vehicle must be connected
to the Internet (
Ypage 189).
Notes on data protection
Bear in mind that the "My Mercedes Electric -
Vehicle Homepage" offers access to your data.
188Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
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iPrevent unauthorized persons from
accessing this data.
Every person who has access to the informa-
tion stated can use the functions on the "My
Mercedes Electric - Vehicle Homepage".
iInformation when selling a vehicle or
buying a used vehicle:
RIf you sell your vehicle, you are obliged to
delete the vehicle from your personal area
on the "My Mercedes Electric - Vehicle
Homepage".
RIf you have bought a used vehicle, it is pos-
sible that the previous owner still has
access to the "My Mercedes Electric - Vehi-
cle Homepage".
Calling up functions
The "My Mercedes Electric - Vehicle Homepage"
allows you access to information about your
vehicle and its functions using remote query and
remote configuration.
The following functions can be accessed:
Rrequest the current condition of charge of the
high-voltage battery
Rprogram the departure time (Ypage 272)
Rset or activate the "Pre-entry climate control
at departure time" function (see the separate
COMAND operating instructions)
Information on additional functions and operat- ing instructions can be found on the "My
Mercedes Electric - Vehicle Homepage".
Connecting the vehicle to the Internet
iThis function is not available in all countries
and requires activated access to the mbrace
emergency call system.
The "My Mercedes Electric - Vehicle Homepage"
can be used if the vehicle has a connection to
the Internet via a mobile phone network. The
necessary data is transmitted by radio. The vehi-
cle automatically recognizes whether a connec- tion to the Internet is possible or not. No presets
are necessary.
iRestrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas with poor mobile network coverage.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand the
SmartKey must be removed from the ignition
lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
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Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Using the SmartKey
XApply the electric parking brake.
XShift the transmission to position P.
XTurn the SmartKey to position0in the ignition
lock and remove it.
The immobilizer is activated.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open the driver's door or the front-
passenger door or remove the SmartKey from the ignition, the automatic transmission shifts
to Pautomatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing system:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Using the Start/Stop button
XApply the electric parking brake.
XShift the transmission to position P.
XPress the Start/Stop button (Ypage 162)
The engine stops and all the indicator lamps in
the instrument cluster go out. When the driver's door is closed, this corre-
sponds to SmartKey position
1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
If you then open the driver's or front-passenger door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
while the vehicle is in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-off
function.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
190Parking
Driving and parking