PLUG-IN HYBRID vehicles may not be towed
away but must instead be transported, if:
Rthe multifunction display is not working or
Rtheá Towing Not Permitted SeeOperator'sManualmessage appears in the
multifunction display.
If the vehicle is in a dangerous area, it can be
towed out of that area with both axles on the
ground. In this case, the towing distance must
not be greater than 165 ft (50 m)and must not
exceed a towing speed of 6 mph (10 km/h). For
longer distances, have the vehicle loaded and
transported.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
XRemove the towing eye from the vehicle tool
kit/stowage tray (Ypage 367).
XPress the mark on cover:inwards in the
direction of the arrow.
XRemove cover :from the opening.
XScrew in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press until
it engages.
XPlace the towing eye in the vehicle tool kit/
stowage tray.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 379).
The automatic transmission automatically shifts
to position Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock.
In order to ensure that the automatic transmis-
sion stays in position Nwhen towing the vehicle,
you must observe the following points:
XYou must use the SmartKey instead of the
Start/Stop button (Ypage 162).
XMake sure that the vehicle is stationary and
that the key is in position 0in the ignition lock.
XTurn the SmartKey to position 2in the ignition
lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N .
XRelease the brake pedal.
XRelease the electric parking brake.
XLeave the SmartKey in position 2in the igni-
tion lock.
XSwitch on the hazard warning lamps
(Ypage 132).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts f
lashing again.
380Towing and tow-starting
Breakdown assistance
Transporting the vehicle
PLUG-IN HYBRID vehicles
Transportation of the vehicle should only be car-
ried out by professional recovery companies.
4MATIC vehicles/vehicles with auto-
matic transmission
!When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses.
XTurn the SmartKey to position 2in the ignition
lock.
XShift the automatic transmission to position
N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the automatic transmission to posi-
tion P.
XTurn the SmartKey to position 0in the ignition
lock and remove it.
XSecure the vehicle.
Notes on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P. To shift
the automatic transmission to position N, you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
(
Ypage 376).
Have the vehicle transported on a transporter or
trailer.
Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
iInformation on "Jump-starting"
(Ypage 376).
Fuses
Important safety notes
GWARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
Blown fuses must be replaced with fuses of the
same rating, which you can recognize by the
color and value. The fuse ratings are listed in the
fuse allocation chart.
The fuse allocation chart is on the fuse box in the
trunk (
Ypage 381).
Fuses381
Breakdown assistance
Z
Useful information
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Please note
that your vehicle may not be equipped with all
features described. This also applies to
safety-related systems and functions.
iRead the information on qualified specialist
workshops (Ypage 28).
Important safety notes
GWARNING
If wheels and tires of the wrong size are used, the wheel brakes or suspension components
may be damaged. There is a risk of an acci-
dent.
Always replace wheels and tires with those
that fulfill the specifications of the original
part.
When replacing wheels, make sure to use the
correct:
Rdesignation
Rmodel
When replacing tires, make sure to use the
correct:
Rdesignation
Rmanufacturer
Rmodel
GWARNING
A flat tire severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of accident.
Tires without run-flat characteristics:
Rdo not drive with a flat tire.
Rimmediately replace the flat tire with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop.
Tires with run-flat characteristics:
Rpay attention to the information and warn-
ing notices on MOExtended tires (tires with
run-flat characteristics).
Accessories that are not approved for your vehi-
cle by Mercedes-Benz or are not being used cor-
rectly can impair the operating safety.
Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and inquire about:
Rsuitability
Rlegal stipulations
Rfactory recommendations
Information on the sizes and types of wheels and
tires for your vehicle can be found under
"Wheel/tire combinations" (
Ypage 410).
Information on tire pressure can be found:
Ron the vehicle's Tire and Loading Information
placard on the B-pillar (Ypage 394)
Rin the tire pressure table in the fuel filler flap
(Ypage 189)
Runder "Tire pressure" (Ypage 387)
Operation
Information on driving
Check the tire pressure when the vehicle is
heavily laden and adjust prior to a trip.
While driving, pay attention to vibrations, noises
and unusual handling characteristics, e.g. pull-
ing to one side. This may indicate that the
wheels or tires are damaged. If you suspect that
a tire is defective, reduce your speed immedi-
ately. Stop the vehicle as soon as possible to
check the wheels and tires for damage. Hidden
tire damage could also be causing the unusual
handling characteristics. If you find no signs of
damage, have the tires and wheels checked at a
qualified specialist workshop.
When parking your vehicle, make sure that the
tires do not get deformed by the curb or other
obstacles. If they cannot be avoided, drive over obstacles such as curbs slowly and at an obtuse
angle. Otherwise, you may damage the wheels
or tires.
384Operation
Wheels and tires
Mounting a wheel
Preparing the vehicle
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XBring the front wheels into the straight-ahead position.
XShift the transmission to position P.
XMake sure that "normal" level is selected for
AIRMATIC (Ypage 212) or Active Body Con-
trol (ABC) (Ypage 210).
XSwitch off the engine.
XOpen the driver's door.
The on-board electronics now have status 0.
This is the same as the SmartKey having been
removed.
XRemove Start/Stop button from ignition lock (Ypage 162).
or, if the SmartKey is inserted in the ignition
lock:
XRemove the SmartKey from the ignition lock.
XMake sure that the engine cannot be started
via your smartphone (Ypage 164).
XIf included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
XSafeguard the vehicle against rolling away.
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, it can be found in the tire-change tool kit
(
Ypage 367).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel.
XFold both plates upwards :.
XFold out lower plate;.
XGuide the lugs on the lower plate fully into the
openings in base plate =.
XPlace chocks or other suitable items under
the front and rear of the wheel that is diago-
nally opposite the wheel you wish to change.
Raising the vehicle
GWARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle.
!The jack is designed exclusively for jacking
up the vehicle at the jacking points. Other-
wise, your vehicle could be damaged.
Observe the following when raising the vehi-
cle:
RTo raise the vehicle, only use the vehicle-spe-
cific jack that has been tested and approved
by Mercedes-Benz. If used incorrectly, the
jack could tip over with the vehicle raised.
RThe jack is designed only to raise and hold the
vehicle for a short time while a wheel is being
changed. It must not be used for performing
maintenance work under the vehicle.
RAvoid changing the wheel on uphill and down- hill slopes.
RBefore raising the vehicle, secure it from roll-
ing away by applying the parking brake and
406Changing a wheel
Wheels and tires
inserting wheel chocks. Do not disengage the
parking brake while the vehicle is raised.
RThe jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
flat, load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats.
RDo not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack will not
be able to achieve its load-bearing capacity
due to the restricted height.
RMake sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in (3 cm).
RNever place your hands and feet under the
raised vehicle.
RDo not lie under the vehicle.
RDo not start the engine when the vehicle is
raised.
RDo not open or close a door or the trunk lid
when the vehicle is raised.
RMake sure that no persons are present in the
vehicle when the vehicle is raised.
Vehicles with AMG wheels and hub caps: the
hub cap covers the wheel bolts. Before you can
unscrew the wheel bolts, you must remove the
hub cap. Two different variants can be installed.
Vehicles with AMG wheels and plastic hub
caps:
XTo remove: turn the center cover of hub
cap :counter-clockwise and remove.
XTo install: before installing, ensure that hub
cap :is in the open position. To do this, turn
the center cover counter-clockwise.
XPosition hub cap :and turn the center cover
clockwise until hub cap :engages physically
and audibly.
XMake sure that hub cap :is installed
securely.
Vehicles with AMG wheels and aluminum
hub caps:
XTo remove: take socket;and lug wrench
= from the vehicle tool kit (Ypage 367).
XPosition socket ;on hub cap :.
XPosition lug wrench =on socket ;.
XUsing lug wrench =, turn hub cap:coun-
ter-clockwise and remove it.
XTo install: before installing, check hub cap :
and the wheel area for soiling and clean if
necessary.
XPut hub cap :in position and turn until it is in
the right position.
XPosition socket ;on hub cap :.
XAttach lug wrench =to socket ;and
tighten hub cap :.
The tightening torque must be
18 lb-f t(25 Nm).
iNote that the hub cap should be tightened
to the specified torque of 18 lb-ft (25 Nm).
Mercedes-Benz recommends that you have
the hub cap installed at a qualified specialist
workshop.
XUsing lug wrench =, loosen the bolts on the
wheel you wish to change by about one full
turn. Do not unscrew the bolts completely.
Changing a wheel407
Wheels and tires
Z